Large rooms and lovely service”

The staff were very accommodating. We had 5 of us and were booked for continental breakfast only. However, they upgraded us to fully cooked breakfast for free as our rooms could accommodate 8 persons. Thank u so much for the hospitality and good service! Do stay here to enjoy their service! :)

NICE PLACE TO SAVE MONEY”

The place is clean and the staff are very nice, easy check in and check out. And if you check out early but leave the town later, you can park you car there. if you walk to the center, it maybe takes about 15-20 mins. Highly recommended!

Excelente”

Not on the beach, but walking distance from all attractions. Bit dated, but clean and very comfortable. Staff excellent and great value for money.

Good ”

Staffs are kind and nicely. Room's view wasn't good but depends on the room however,clean and calm so we could relax. Only one thing is.......hot water was running out when we had a shower and receptionist told me it's takes around half hours but actually takes 2-3 hours so we couldn't take a shower because it was too cold.

Fantastic Experience”

We all had a fabulous time and would like to commend the manager for her excellent and professional service. It was great to talk to someone who was from the area and could pass on a lot of information. The food was great and we were surprised that there weren't more people eating in the restaurant. Great value!! Would definitely recommend people stay at this hotel

A bit expensive but it will do”

Stayed here for two nights with my family, the location of the hotel is pretty good - everything is basically accessible by walking distance. Might be a bit tricky if you’re at the second floor as there are no lifts, plus there can be a shortage with parking too. You might have to consider parking a fair distance from your room. Staff are extremely friendly and obliging though and the breakfast is decent enough. I do reckon they charge more for what you actually get.

Scrupulously clean.”

Basic but adequate is this lovely seaside settlement. So quiet. Perfect parking right outside your room. Easy walk to settlement centre.

Great room size!”

Great room size , easy to walk to the town near the beach

Basic but clean”

The room was clean, bed comfortable. There was a lack of electric outlets to recharge phones, tablets etc. The only socket was in an alcove above the fridge. There was no mirror in the room, which combined with lack of socket made drying hair impossible. When we arrived the room had been cleaned with too much bleach and it took a while for the smell of chlorine to dissipate. In the bathroom there was a used soap bar on the floor behind the door, which the cleaner must have dropped. The following day the trash can in the bathroom had been emptied but the plastic bag with the trash was still on the floor! Breakfast was in a large room that looked like a school canteen, the quality of food on offer left a lot to be desired. In a country that has plenty of fresh fruit, to have only tinned fruit on offer was a disappointment.

No sleep for us!”

We booked this hotel for the pool - when we arrived we were told the pool was under maintenance so could not be used. Strike one for my daughter who was very disappointed. Saturday night was terrible, unsure if due to the location being on the same road as all the pubs and backpackers, but a fight broke out outside our unit at 1am,. Drunken party continued (wth more violence and children screaming) in the communal garden area until 3:30am. Another hotel guest called reception but no onsite policing of guest behaviour or noise control by hotel staff. My assumption is that this is either a local for undesirables, or just an unlucky wkd for our 'quiet' escape. Either way, we won't be risking it again. On a positive note - room was fantastic, big enough for 4 if needed. Wished we'd been able to find out how good it was to actually sleep in.

Old and dated, nothing like the pictures”

The bathroom was full of mould around the bath tub. The bath and shower where aaged in places. Paint patches on the walls. Door very hard to open! No gf or df options available at breakfast which is nothing special! (They did buy gf bread and soy milk on request but I was told to pay for this) staff are all very nice (mostly backpackers)but can't help when discussing your concerns about the room. Don't think it's worth what you pay!

Nice but a few improvements would be great”

We were a family of four adults. The room was large, clean and well set out with comfy beds. The staff was really lovely. Location was great too. However, a few improvements could occur: parking was absolutely awful on the back 200 block of rooms. There are no marked parking spots and simply not enough space for the number of cars. The room could also use a microwave. Thought the room was a bit pricey considering it didn't have a good view and you couldn't see the water at all.

Great value for money”

Perfect location, quite big room and very clean.

Excelente”

Not too bad

Great value. Unexpected space and it spacious room. Clean and tidy ”

Swim pools and spa need to change water and do some cleaning. The water inside the spa is little smelly. The room is quite good, I have a great time stay here

love Piahia”

It was great. Breakfast reasonably priced and very good. Nothing too much trouble for the manager

Fantastic ”

Excellent facilities and staff! First-time experience in Paihia! Great location!

Worn basic but ok”

Place is run down and in need of a refirb. Rooms are ok, shared areas have seen better days, with plenty of broken or loose paths. Spa is worn out and looked like soup inside. We had some issues with the deck of the room not cleaned (food scraps all over the place) and a broken bath (couldn’t use) that we reported but was still not fixed.

Muy bueno”

Clean, good location and cheap enough

Excepcional”

Great location & service!