Sea Sense Phu Quoc Resort y Spa (Sea Sense Phu Quoc Resort & Spa)

el lugar está algo Escondido. Hay restaurantes muy buenos cerca pero las increibles pendientes de salida del resort casi te obliga a tener algún medio de transporte. las instalaciones son muy muy buenas y el desayuno variado y ciertos platos son cocinados a demanda. El staff no puede ser más atento. Y es gracias a la gente que trabaja allí que la estancia se hace verdaderamente agradable.

Considero que es un hotel muy bonito para ir con la familia. Debido a la época no pudimos usar los botes pues nos dijeron que estaban en reparación. La comida es buena pero podría ser mucho mejor en relación al precio. El desayuno es excelente, la piscina es linda y el personal es maravilloso :)

Nos encantó la isla y el hotel fue una gran elección. Espero equivocarme pero Phu Quoc lleva el camino de otras zonas de Vietnam: destrozo del paisaje con mega instalaciones turísticas. Una pena.

El resort es magnifico, tanto el restaurante, la piscina y las habitaciones/casas en primera línea de playa con enormes baños. Se agradece también el traslado y recogida al aeropuerto.

UN poco corta, desgraciadamente. No nos dio tiempo a aprovechar todas las posibilidades

el hotel esta bien, lo peor que esta lejos para salir a dar una vuelta a comer o a cenar por ahi, haces vida dentro del resort

Pool, view, food, drink perfect !

We spent 6 nights here, everything was perfect, except the bad location: the resort is located behind a hill, it was really dark & difficult to walk to other restaurants nearby at night. When it was raining, the streets are flooded and it is impossible to catch a taxi back, it is 2km away from main road. The food is expensive for the value. Morning buffet was alright, not many different choices everyday though The staffs were really nice and helpful. Airport pickup and drop off service, saves us lots of money for taxi (it is 30mins away from airport). Not many mosquitos as other reviewers said, the pool is fantastic. However for the villa’s bathtub you’ll never have enough warm water to fill up since they are using solar power.

The hotel needs an update. It was probably one of the 1st generation resort that was built. In saying that everything was well kept. Breakfast was nice and staff was helpful and friendly. Tip: check the weather before you book. We had the wind from the wast which made the beach choppy and not safe to swim during our stay.

We chosen this resort thanks to 8.2/10 average on Agoda from a couple of hundreds reviews and its 4*. First impression, the suite room look like description in the pictures. Only the first time and also the last time we had dinner in their restaurant on the day we arrived. The quality was really average and non-comparable to the other restaurants in Duong Dig town. The competence of the waiter/waitresses are poor. We really appreciate the receptionists with every clear explanation of our questions. Only 3/4 breakfasts we had in the resort because it was included in the room price. The breakfast were so poor except the hot meal. We really like the beach and the atmosphere around the main swimming pool. 9/10 for the attitude of staff but 3/10 for the meal quality (breakfast and dinner). Need to be improved to have 4 starts.

Everything is bad

no proper management system. manager and supervisor don t know how to take care of the guests right way. it was the worst experience in my entire trips although villa and facility comfortable and nice. they should build up management system & job training continuously.

comfortable room type, perfect view, nice facility but staffs manner & mindset not qualified, so disappointed seems no proper management system and job training in the end they tried to charge back about missing multi towels when checked out my family back to room (4 rooms) and found, re-count in front of supervisor. that was the worst unpleasant experience in my entire trips.

What a fantastic place to stay away from it all. Beautiful pool and beach side rooms. We went out of season so felt like we had the place to ourselves. Only slight downside was they did not seem ready for guests. The beach front near our room had not been cleaned of rubbish - broken sun beds outside our room. General feel that the whole place needed some tender love and care to restore it to its former glory. Having said that the staff were lovely, the pool was fab and we had it to ourselves most days. Relaxing and the open view to the sea and sand from our room and balcony fantastic, would go again. Hope it does not change too much over the coming years.

This hotel is so far from civilisation, which is nice for a change however their drive way alone would almost be an entire km of steep uphill climbing. So if your planning on leaving the hotel prepare yourself. They have a golf buggy which shuttles up and down the drive way but only for check in and check out. This can be an area they could improve on as it wouldn’t be a big change but would make a huge impact. The food at the hotel was terrible however unless your willing to climb the mountain to get to the street your stuck with it. Immediately after checking in we sat on the bed, which absolutely reeked of body odour. I had to check myself and my partner to ensure it wasn’t us, it was definitely the bed sheets. On our second day we had no hot water what so ever and it somehow took them an entire day to fix it. The resort was not that busy and at this point it should have been a courtesy to offer us a different room. On our final day I was sitting on the toilet doing my business and the water regurgitated back up all over me, business and all! If we hadn’t have been checking out in half an hour I would have made a complaint. I advised them that we would be checking out and required a taxi at 9.30am. Given the size of the resort and the uphill trek to reception a bag service would have been appreciated. Unlike other hotels and resorts this one did not offer any complimentary water what so ever. Which wouldn’t be a massive deal if the closest mini mart wasn’t a km of uphill walking followed by muddy roads to get to. If your reading my review after you have unfortunately checked your self into this resort do yourself a favour and walk up the beach to mango bay restaurant, we had a lovely meal with lovely service.

If you want to relax for a few days at a really nicely located place with heaps of palm trees within beautiful tropical nature, with a lovely and clean beach just in front of the house, with two excellent restaurants (one for breakfast, one for dinner) and with a quite big pool — this is it! Lively Duong Dong is just 15 mins. away (by scooter). Rooms were clean, well equipped and comfortable. I just don’t understand why we couldn‘t get 2 rooms directly side by side, although we were booking several weeks in advance. Price level is quite high, but not too high compared to similar places on Phu Quoc. Special thanks to Boboi, the fantastically friendly service guy at pool bar and restaurant!

Nice hotel

The staff was wonderful, always willing to please and super friendly. The resort is amazing, very spacious rooms and never feels crowded (especially comparing to the other resorts nearby). We had a wonderful stay and would highly recommend it.

Great location, best view, very nice breakfast. Staff is very nice. Hotel room is clean

I normally don't review but wanted to make sure other travelers got the warning. I travel a lot. For perspective... For the last 25 years I take maybe 5 international trips a year and at least once a year is to the same region as this hotel. This time i was angered by hotel employee lying to me to benefit either a local taxi and a local boat service and I assume he was getting some kickbacks. The hotels tourist assistance desk and I asked questions about a day trip. I booked a taxi and a boat, not what I was told i'd get, were more expensive than other options. Examples-We asked boat ride to the outer islands and lunch. He booked my wife and I, just 2 of us, on a 60+ foot scuba diving boat. Everyone else out there, less than 25 people in their party was on a small fast speed boat 6-7 ppl and they ate lunch at one of the restaurants on the islands...never mentioned the options. The taxi he told me must be roundtrip and wait for us. Not true, easily gotten taxi one way. cost 30% more.