Shangri-La Hotel Hangzhou
Shangri-La Hotel Hangzhou
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Superior con vistas a la montaña - Cama Shangri-La Hotel Hangzhou
Superior con vistas a la montaña - Cama
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Vestíbulo Shangri-La Hotel Hangzhou
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Vestíbulo Shangri-La Hotel Hangzhou
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Vista interior Shangri-La Hotel Hangzhou
Vista interior
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EN EL MAPA Shangri-La Hotel Hangzhou
EN EL MAPA
Excepcional
Ubicación
9,0
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Quitado de Favoritos
2017

Shangri-La Hotel Hangzhou

Ubicación excepcional
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Excelente
Basado en 420 opinionesVer opiniones de los huéspedes
8,0
Calidad-precio7,4
Distancia al centro de la ciudad3 km
Valoración de la ubicación9,0
Aeropuerto más cercanoAeropuerto Internacional de Hangzhou-Xiaoshan (HGH)
Distancia al aeropuerto28,7 km
Tiene restaurante
  • Traslado al aeropuerto

  • wifi gratis en las habitaciones

  • cambio de divisas

  • bañera de hidromasaje

Opciones de habitaciones
8,0
Muy buena
Comodidad y calidad de la habitación
¡Este alojamiento tiene una demanda muy alta!Reservado por última vez hace 9 horas
Habitación con vista al horizonte de colina (Horizon Hill View Room)
Habitación con vista al horizonte de colina (Horizon Hill View Room)
...
  • Vistas: Montaña
  • 37 m²/398 ft²
  • 1 Cama King
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Vistas al lago (Lake View)
Vistas al lago (Lake View)
...
  • Vistas: Lago
  • 37 m²/398 ft²
  • 2 Camas individuales O 1 Ca...
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Habitación con vistas al jardín (Garden View Room)
Habitación con vistas al jardín (Garden View Room)
...
  • Vistas: Jardín
  • 36 m²/388 ft²
  • 2 Camas individuales O 1 Ca...
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Habitación con Vistas al horizonte del Lago (Horizon Lake View Room)
Habitación con Vistas al horizonte del Lago (Horizon Lake View Room)
...
  • Vistas: Lago
  • 37 m²/398 ft²
  • 1 Cama King
Indica fechas para ver precios
Superior con vistas a la montaña (Superior Mountain View)
Superior con vistas a la montaña (Superior Mountain View)
...
  • Vistas: Montaña
  • 36 m²/388 ft²
  • 2 Camas individuales O 1 Ca...
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East Hillview King Room
East Hillview King Room
...
  • 36 m²/388 ft²
  • ducha y bañera
  • 1 Cama Super King
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West Hillview Twin Room
West Hillview Twin Room
...
  • 36 m²/388 ft²
  • ducha y bañera
  • 2 Camas individuales
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East Hillview Twin Room
East Hillview Twin Room
...
  • 36 m²/388 ft²
  • ducha y bañera
  • 2 Camas individuales
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Suite Executive (Executive Suite)
Suite Executive (Executive Suite)
...
  • 52 m²/560 ft²
  • ducha y bañera
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Suite con Vistas al Lago (Suite with Lake View)
Suite con Vistas al Lago (Suite with Lake View)
...
  • 36 m²/388 ft²
  • ducha y bañera
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Más sobre Shangri-La Hotel Hangzhou

Más sobre Shangri-La Hotel Hangzhou

Resumen

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Distancias e información imprescindible

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Política de huéspedes del alojamiento

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Opiniones reales de clientes

Opiniones de Agoda (420)Opiniones de Booking.com (389)
Estado/limpieza del hotel8,1
Servicios7,4
Ubicación9,0
Confort y calidad de la habitación8,0
Servicios8,1
Calidad-precio7,4
Ofrecido por viajeros reales de Agoda
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Tipo de habitación
Superior con vistas a la montaña
Habitación con vistas al jardín
Vistas al lago
Habitación con vista al horizonte de colina
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Mostrando 318 comentarios de huéspedes verificados
12345
5,2
Monica de Singapur
Viaje en grupo
Superior con vistas a la montaña
3 noches en abril de 2018
Por encima de la media”
location next to the lake was nice, but because of the lack of good signages, taxis have a real problem finding their way to the hotel. There is also a very strong smell of cigarettes in the rooms. It must have been a lovely hotel decades ago, sadly it really needs to be re-furbished again.
Escrito el 26 agosto 2018
5,6
Lye de Singapur
Viajero solo
Superior con vistas a la montaña
1 noche en agosto de 2018
Por encima de la media”
A stone throw away from the lake. Not recommended to stay over during weekend due to noise, crowd and horrible traffic jam. Service provided by staff are unprofessional and lacking in awareness. Facilities (swimming pool, jacuzzi, sauna) are distant away from the hotel block. Breakfast is only satisfactory and the services provided in the cafe are no more than a 2 stars hostel can provide. Room was big despite being old and shabby design. Bottom line: Never have high expectation for this Shangri-La Hangzhou as compared to other countries'
Escrito el 21 agosto 2018
9,6
Excepcional
Han de Estados Unidos
Viajero solo
Superior con vistas a la montaña
1 noche en julio de 2017
Excepcional”
walking distance to the West Lake and restaurants, the hotel has 2 wings (at least), so make sure to find out which wing you are staying before hopping into a taxi. Breakfast has quite a variety and decent. Staff was friendly and helpful.
Escrito el 08 junio 2018
Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly
Respondida el 08 junio 2018
Shangri-La Hotel Hangzhou
7,6
Muy Bueno
Richard de Singapur
Viaje en pareja
Habitación con vista al horizonte de colina
4 noches en marzo de 2018
Muy Bueno”
Very Tired, but location , location , location
Escrito el 04 junio 2018
Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly
Respondida el 04 junio 2018
Shangri-La Hotel Hangzhou
10,0
Excepcional
Azharul de Bangladesh
Familia con niños pequeños
Habitación con Vistas al horizonte del Lago
2 noches en marzo de 2018
Lovely memorable stay with my daughter”
Hangzhou is very Romantic city and Shangri-La Hotel in Hangzhou west lake scenic area perfectly arranged our stay in harmony with the nature. My daughter, and uncle stayed there three days and enjoyed the environment so much in its Horizon Club. It was my second stay there. Shangri-La Hotel in Hangzhou is very natural, peaceful, calm and the people in there are so so so friendly, represents unique China and her hospitality very accurately. There is nothing to be worried about. Great Buffet breakfast, Dinner we enjoyed. Great Cafe, Chinese Restaurants, European style restaurants, west lake boat ride, bank even night life all are in close distance. We definitely want to visit Hangzhou Shangri-La Hotel again.
Escrito el 19 marzo 2018
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
10,0
Excepcional
Byung-June de Corea del Sur
Viajero de negocios
Superior con vistas a la montaña
4 noches en julio de 2017
Gooooood hotel!!”
It was very convenient and comfortable place. People were nice, and the food was delicious.
Escrito el 05 marzo 2018
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
8,8
Excelente
Bing de Australia
Viajero solo
Superior con vistas a la montaña
3 noches en diciembre de 2017
location is close to Xihu but room has no view”
not in a business district, need to go anywhere by taxi or bus, a bit inconvenient for me.
Escrito el 10 enero 2018
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
8,0
Excelente
Kang de Malasia
Familia con niños mayores
Superior con vistas a la montaña
1 noche en diciembre de 2017
Great location at West Lake.”
Old hotel and dated design. Not many guest during my stay there. If you love the West Lake and like a quiet location, this is the hotel for you.
Escrito el 05 diciembre 2017
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
8,4
Excelente
Kevin de Malasia
Viaje en pareja
Habitación con vista al horizonte de colina
2 noches en noviembre de 2017
a good resting place”
location good, but Taxi not happy cause this road sometimes very congested, hard to get taxi when go back hotel.
Escrito el 29 noviembre 2017
Dear Guest, Thank you for sharing your experience at Shangri-la Hotel HangZhou We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon. Yours sincerely.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
8,8
Excelente
Kwok de Hong Kong
Viaje en pareja
Superior con vistas a la montaña
2 noches en octubre de 2017
Wonderful staff”
The staff of the hotel, whether drivers, front desk, concierge etc., had a wonderful service attitude, suggesting excellent staff training. Very convenient location for travellers who wish to take a stroll on the shore of West Lake. But a bit far from the Hangzhou East high-speed train station, as the traffic jam in the city is bad. Beware of a small number of mountain-facing rooms on the first floor - unpleasant view of pipes and drains. We asked for a room change which was quickly accepted.
Escrito el 15 noviembre 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
5,2
Weiyi de China
Viajero de negocios
Superior con vistas a la montaña
1 noche en octubre de 2017
business travelling”
service is not good
Escrito el 23 octubre 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
7,2
Muy Bueno
Lin de Singapur
Viaje en pareja
Superior con vistas a la montaña
2 noches en marzo de 2017
Hotel has aged”
The hotel has aged and is pretty old. There was a fire drill when we were staying there and it was poorly conducted. Guests were not informed of the drill and we were pretty annoyed by it.
Escrito el 19 septiembre 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
8,0
Excelente
Herman de Indonesia
Familia con niños mayores
Superior con vistas a la montaña
2 noches en julio de 2017
Muy Bueno”
The hotel is very close to the west lake, where the show is impression show. Also very close to Yufei temple area. Just a bit far to get to metro transport station.
Escrito el 16 julio 2017
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
10,0
Excepcional
Elisabeth de Singapur
Viajero solo
Superior con vistas a la montaña
3 noches en junio de 2017
Very convenient. Just opposite to the West Lake. ”
Shangri-La Hotel Hangzhou is the most accessible to the West Lake. Love it for its location and the helpfulness of the staff.
Escrito el 05 julio 2017
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
10,0
Excepcional
yue de Singapur
Familia con niños pequeños
Superior con vistas a la montaña
1 noche en junio de 2017
it's an excellent hotel . we are satisfied with everything ”
convienent, quiet, spacious, beautiful view , delicious food etc
Escrito el 15 junio 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
6,0
jack de Hong Kong
Familia con niños pequeños
Superior con vistas a la montaña
2 noches en mayo de 2017
The hotel is old and the breakfast is substandard not befitting the shangrila brand ”
Cons . The buffet breakfast is substandard not catered to international standard. I believe it's run by staff of the old Hangzhou hotel .
Escrito el 31 mayo 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
6,0
Xia de China
Viaje en pareja
Superior con vistas a la montaña
1 noche en abril de 2017
the only satisfied thing is the location”
the service of the stuffs are unprofessional and lack of warmness as a Shangri-La hotel, especially when they saw me in the hallway then pretended have not seen me, with out even a smile. the facilities and rooms are of ages however understandable as such old hotels with history. This hotel, faces to the sudi of the west lake, has the best position in Hangzhou.
Escrito el 02 mayo 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
10,0
Excepcional
David de Estados Unidos
Viajero de negocios
Superior con vistas a la montaña
1 noche en marzo de 2017
Best hands on GM I have ever met ”
Total staff , incredible !! The best .
Escrito el 05 abril 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
7,6
Muy Bueno
ka de Hong Kong
Familia con niños mayores
Superior con vistas a la montaña
1 noche en diciembre de 2016
Nice area”
Shall visit again
Escrito el 26 diciembre 2016
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely.
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
10,0
Excepcional
FAITH de Malasia
Viaje en grupo
Superior con vistas a la montaña
3 noches en diciembre de 2016
Decent hotel to stay”
Initially we chose this hotel because we were thinking of the show Impression of Xihu which is directly opposite the hotel. We only found out that the show is usually closed from December to March. Along the Beishan road are all ancient villas turned hotel/gallery. I found out later Xin Xin Hotel has a story to tell and is so much nicer. Shangri-la has very worn out furnitures which I would have expected better for the brand name. The staffs are generally very courteous and professional.
Escrito el 25 diciembre 2016
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Respondida el 15 mayo 2018
Shangri-La Hotel Hangzhou
12345
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