Sheraton Phu Quoc Long Beach Resort
Con una amplia gama de servicios dirigidos tanto a los viajeros de negocios como a los de ocio, Sheraton Phu Quoc Long Beach Resort se asegura de que usted saque lo mejor de su estancia.
Aproveche una gran cantidad de servicios y comodidades inigualables en Sheraton Phu Quoc Long Beach Resort. El acceso gratuito a Internet proporcionado en este resort le mantendrá en contacto durante toda su estancia. Este resort ofrece los servicios de taxi, alquiler de coches y bus lanzadera para ayudarle a llegar a su destino en Isla Phu Quoc. El aparcamiento es gratuito para los huéspedes.
Este resort ofrece servicios de recepción como cajas de seguridad, consigna de equipajes, conserjería y check-in o check-out exprés para la comodidad de los huéspedes. Conseguir entradas para los mejores espectáculos de la ciudad es fácil a través de el servicio de Tours y el servicio de venta de entradas de este resort. Empacar liviano es posible en Sheraton Phu Quoc Long Beach Resort gracias a que servicio de limpieza en seco y servicio de lavandería de este resort mantienen su ropa limpia. Las comodidades de la habitación, que incluyen por ejemplo servicio de habitaciones, servicio de habitaciones 24h y limpieza a diario, le permiten aprovechar al máximo su tiempo.
Algunas necesidades pequeñas o de última hora pueden ser satisfechas rápidamente por la tienda multiservicio sin tener que salir de este resort. En este resort no se fuma en absoluto, lo que garantiza un entorno de aire limpio. El uso del tabaco está limitado a las zonas designadas, por la salud y el bienestar de todos los huéspedes y el personal.
Diseñadas para el confort, todas las habitaciones ofrecen una serie de comodidades para garantizar una noche de descanso. Algunas habitaciones están equipadas con cortinas opacas y aire acondicionado para mayor comodidad. Algunas habitaciones de Sheraton Phu Quoc Long Beach Resort incluyen salón independiente y balcón o terraza como parte de su diseño. Algunas habitaciones disponen de servicios de entretenimiento en la habitación, como televisión.
Alójate con total tranquilidad sabiendo que té instantáneo, frigorífico, café instantáneo, agua embotellada y minibar están disponibles en algunas habitaciones. Frescura y limpieza gracias a artículos de aseo, toallas, secador de pelo y albornoces en el baño de algunas habitaciones.
Restaurantes y Actividades
Cada mañana puede empezar el día con el delicioso desayuno ofrecido por Sheraton Phu Quoc Long Beach Resort in situ. A todo el mundo le gusta una buena taza de café. Una cafetería in situ significa que puede disfrutar de una taza de café auténtico recién hecho cada mañana, o en cualquier momento que te apetezca. Durante su estancia, elija entre una variedad de deliciosas opciones gastronómicas en este resort. Diviértase por la noche con sus compañeros de viaje en el casino, el club nocturno y el bar de este resort.
A lo largo del día, podrá disfrutar de las actividades que se ofrecen en Sheraton Phu Quoc Long Beach Resort. Asegúrese de pasar algún tiempo explorando la playa, a la que se puede acceder directamente desde este resort. Caliente al final del día con una visita a el sauna, el spa, el jacuzzi, el salón de belleza, el servicio de masajes y el salón de vapor. Comience bien sus vacaciones con un chapuzón en la piscina.
Disfrute de su cóctel favorito al aire libre en el bar de la piscina de este resort. Con el gimnasio de este resort, podrá hacer su ejercicio diario o simplemente eliminar el jet lag sudando. Los días de calor pueden ser una diversión fresca con actividades acuáticas como deportes acuáticos no motorizados. Disfrutará de algunos deportes acuáticos ya que Sheraton Phu Quoc Long Beach Resort le facilita el parque acuático y el alquiler de equipos para deportes acuáticos.
Diviértase fácilmente sin tener que ir muy lejos, mientras disfrute de la sala de yoga, el campo de golf del alojamiento y el campo de minigolf en Sheraton Phu Quoc Long Beach Resort. Disfrute de un rato de relax con la familia y los amigos en el salón de lectura. Consiga algunas necesidades de última hora o recuerdos locales para usted o para los de su país sin tener que ir a ningún sitio en las tiendas de recuerdos y Tiendas disponibles en el lugar mismo.
Alrededor del alojamiento
Aproveche la oportunidad de explorar Isla Phu Quoc durante su estancia en la ciudad. Encuentre ese recuerdo o artículo especial que conmemorará su viaje a Isla Phu Quoc en Duong Dong Market que se encuentra a 18,1 km.
la verdad q el hotel nos desilusiono por completo. solo el mar y la pileta fueron excepcionales.”
nuestra habitacion a pesar de ser comoda teniamos q pedir q la limpiaran x q no lo hacian, el personal habla muy mal ingles o no lo habla directamente. necesitamos en un momento hablar x telefono a Camboya y tuvimos que hacer un curso porq nos respondian q era otro pais y q era muy dificil hablar! una locura! el resto q si no esta incluida tu cena en el paquete es carisimo y solo ofreceopcion buffet, si queres comer algun plato solo podes hacerlo en tu habitacion pues los bares del hotel solo sirven bebidas y hamburguesas ... una pena porque al llegar teniamos toda la espectativa de un super hotel! menos mal q estabamos en plan vacaciones y q tratamos de acomodarnos a lo que habia. no volveriamos a el hotel
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Xin Chao Vero, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Yours sincerely, Vinpearl Phu Quoc Resort & Villas – the holiday paradise of Viet Nam Management team
WOW!”
Vinpearl Resort is a rare gem. A. It looks even better in person. Yes it truly does. B. Service is way above par. Yes and no problem is their answer to everything. C. There is a lovely woman who calls herself, Mila(nickname) who deserves a shoutout and a raise. She alone put our stay over the top. Thank you. D. The breakfast buffet has everything and I do mean everything you could want. E. Sunsets. Right in front of you. Lovely. F. The pool is spectacular. G. Vinpearl Safari was a great day. Giraffe Restaurant alone worth the price of admission. H. Frequent shuttle service to stores and other restaurants. I. The grounds are beautiful. J. Other people we met staying at other places complained about trash on the beach. No so at Vinpearl. Spotlessly clean. So make a reservation already!
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Xin chào Carmelo, Greetings from Phu Quoc! It was indeed a pleasure to have you and your family stay with us. We are grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. Thank you for appreciating the work and assistance rendered by Mila, in making your stay more comfortable We would look forward to welcome you back to your new home in Phu Quoc in not too distant a future. Best Regards, Vinpearl Phu Quoc Resort & Golf – the holiday paradise of Viet Nam Management team
This is my second time to Vinpearl's resort an golf”
Obviously its good because I came back. This time the trip was to Visit the Safari Zoo. I am a well travelled person and This place has it all. Safari gave me thoughts of Jurassic park, hahaha, there not short of Animals, They must have 30 Rhino's. Who has 30 Rhino's ? Omg this is real Africa. Brilliant. Excellent Value. When i wasnt there I was at the pool again talking with people and staff. Always good fun. The supervisor ladies is lovely gets things done. I had some special requests and she made it happen. And her staff are very good at their job. Wonderful again Thank you Shaun. Trying for January again. Bring a few more people. Hope they send me a discount pass so i can get a villa again like the first time. Best regards To all staff yes even gardeners I know your there working hard. Bye everyone, regards Peter
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Dear Peter, Thanks a lot for visiting Phu Quoc and giving Vinpearl the chance to be part of your holiday experience. We are glad to read that all went well and that you seem to have fond memories of us. Hoping to see you again ! Your Vinpearl Phu Quoc Resort & Golf Home of arguably the most beautiful sunset in Vietnam ;-)
Vinpearl has perfect service”
Vinpearl Hotel is very clean, nice, convenience, buffet is really good. Highly recommend Vinpearl Hotel Spa and Golf.
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Dear Dinh, On behalf of Vinpearl Resort & Golf Phu Quoc team, thank you so much for taking the time to share your recent stay experience. We are appreciated for your compliment on our helpful hotel employees and be grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. Once again, thank you for choosing us and we look forward to welcoming you and your family back soon Kind regards, Tran Van Quy Front Office Manager
Really nice experience”
The 3 bedroom villa is really worth the money, large comfortable rooms and a large living room with kitchen.
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Dear Jaroslaw, On behalf of Vinpearl Resort & Golf Phu Quoc team, thank you so much for taking the time to share your recent stay experience. We are appreciated for your compliment on our helpful hotel. We were truly pleased to know you had a great stay with us and already missed you now .Once again, thank you for choosing us and we look forward to welcoming you and your family back soon Kind regards, Tran Van Quy Front Office Manager
Luxurious but still relaxed”
Fantastic place to stay Staff (especially lifeguards and pool bar staff) were very friendly Day spa was lovely Breakfasts were amazing - so much variety. Garden view Vila was perfect. No complaints
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Dear Isabel, Thank you very much for choosing to stay at the Vinpearl Resort & Golf Phu Quoc. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to read of your satisfaction with your stay with us and thanks for your compliments about our services, especially spa treatments and food options. We look forward to welcoming you once again as you promised to your second home away from home. Sincerely, Vinpearl Resort & Golf Phu Quoc
Great value”
Everything is great. Staff are attentive and helpful. Only downside is location which is a bit far from airport, but hotel provides free shuttle. Enjoyed Vinpearl Land and Safari. Would come again.
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Dear Shawn, Greetings from Phu Quoc! It was indeed a pleasure to have you and your family stay with us. We all Vinpearl team are so glad and proud to receive your nice comments on Vinpearl Land and Safari which you experienced during your stay at our lovely resort. We would look forward to welcome you back to your new home in Phu Quoc in not too distant a future. Best Regards, Vinpearl Phu Quoc Resort & Golf – the holiday paradise of Viet Nam Management team
Awesome experience with room to improve”
This resort has awesome staffs and the room quality is great. However, the beach has quite a lot of trash. Every morning when I go for a walk, the beach was filled with trash which for beach lovers like me and my family, it was a total let down. The facility is good, but the spa needs improvement. This was an eye opening seeing a cold water jacuzzi for the first time. Perhaps the resort forgot to warm up the water, or they never replaced the water in the first place. Which is it? The steam room was broken when I reserved the space for my family. If the hotel allowed me to visit the spa without reservation, I wouldn't have stayed the extra 5 minutes and went back after taking peek at it. I wouldn't recommend the spa if you go to this resort. Otherwise, It was a great experience.
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Dear Mr Hoang Greeting from Vinpearl Resort & Golf Phu Quoc, Thank you very much for your review. We regret that your stay was not as pleasant as it should have been. We are sorry that we did not meet your expectation and we hope it would not affect your trip. We hope to welcome you back soon so that we can bring you the memorable experience to truly show our personalized service. With best regard Tran Van Quy Front Office Manager
Good choice if you want to experience Vin Wonders complex”
If you can allocate 2 nights and more for your trip in the North of Phu Quoc, it is worth booking here. Spectacular swimming pool by the beach, modern facilities, friendly staff and good services in overall. Buffet is adequate at this level. However, I expect the cleanness of the room must be improved. The balcony of my room was full of sands but the cleaning staff did not check and clean carefully.
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Dear Mr.Minh, On behalf of Vinpearl Resort & Golf Phu Quoc team, thank you so much for taking the time to share your recent stay experience We are grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. Once again, thank you for choosing us and we look forward to welcoming you and your family back soon Kind regards, Tran Van Quy Front Office Manager
Maybe not for solo”
Mainly familys felt very out of place . being solo. Woman at reception was rude as I was a solo traveller. I booked an early check in but she made it very difficult. and unhelpful. Food was excellent.
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Xin Chao Donna, Thank you very much for sharing your review about your experience with us. We would like to assure you that we are closely monitoring your feedback and will be working closely with the team to better our guest experience. Once again, thank you for your review and hope to have the opportunity again to welcome you as our guest in the future so that we can give you an experience that not only meets but exceeds your expectations. Yours sincerely, Vinpearl Resort & Golf Phu Quoc – the holiday paradise of Viet Nam Management team
Everything is ok but restaurant”
Nice beach, nice pool but poor restaurant
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Dear Dinh, Thank you for taking time to share us your recent experiences at Vinpearl Resort & Golf Phu Quoc. It's good to know that you enjoyed your stay and had an memorable experiences. Your comment about the restaurant is also highly appreciated and will be forwarded to related department for better improvement. Once again, thanks for choosing us and we look forward to welcoming you and your family back soon. Kind regards Nguyen Van Thai Front Office Manager
Lovely Stay, caution: overrated”
While the property was lovely and so was the pool villa, the beach was not very clean as there were plastic in the water. The staff was great, however the villa was not fully equipped and after spending $500/night for a villa with a kitchen that we could not use. It wasnt equipped with basics. We could not get outside drinks/fruits/snacks; which made the house rules ridiculas. The property is very far from any store or the city and food at the hotel is quite expensive for a family of 4. You would be spending $120 USD for each meal for a family of 4. The good thing is that they do offer a shuttle service to the city and a waterpark and safari is available at a price ofcourse.
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Xin Chào Neha, Greeting from Vinpearl Resort & Golf Phu Quoc! Thank you very much for your review. We regret that your stay was not as pleasant as it should have been. We are sorry that we did not meet your expectation and we hope it would not affect your trip. We hope to welcome you back soon so that we can bring you the memorable experience to truly show our personalized service. Best Regards, Vinpearl Resort & Golf Phu Quoc - Hotel Management
Not so much for 5-stars resort!”
I was at the main pool at 5PM and the staff told me that today is busy so the resort is out of towels for guests. I asked him when will towels be available again and he said tomorrow. I looked around and nobody at the pool or the beach has towels to use. This is unacceptable for a 5-stars resort.
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Xin chào Ms.Mai, Thank you for taking time to share us the value feedback regarding your recent visit at Vinpearl Resort & Golf Phu Quoc. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team and are disappointed that you were inconvenienced. Once again thanks for choosing us and we look forward to welcoming you back soon Kind Regards Tran Van Quy Front Office Manager
it's so so... ”
if you carry your kids, consider they will charge for kid older than 5 yrs.
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Dear Duong, Thank you so much for the time you spent to review our hotel concerning your recent stay at our lovely resort. Looking forward to welcoming you soon again at your second home away from home. Yours sincerely, Vinpearl Resort & Golf Phu Quoc – the holiday paradise of Viet Nam Management team
Bueno”
we hirew a room with kitchen..but there is no facilities to use..ex no bowl..no knife..no spoon..nothing..just a kitchen to decorate.
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Dear Donald, Greeting from Vinpearl Resort & Golf Phu Quoc! Thank you very much for your review. We regret that your stay was not as pleasant as it should have been. We are sorry that we did not meet your expectation and we hope it would not affect your trip. We hope to welcome you back soon so that we can bring you the memorable experience to truly show our personalized service. Best Regards, Vinpearl Resort & Golf Phu Quoc - Hotel Management
Por encima de la media”
Service for transportation is not good, we have to wait for so long. Food doesn't have much choices. This hotel is not for 5 stars. It is only 3.5 to 4 stars only.
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Xin chào Ms. Huong, Thank you for taking time to share us the value feedback regarding your recent visit at Vinpearl Resort & Golf Phu Quoc. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team and are disappointed that you were inconvenienced with the transportation and the food. Once again thanks for choosing us and we look forward to welcoming you back soon Kind Regards Tran Van Quy Front Office Manager
Normal experience”
Buffet was not good, very limited of food choice. A bit far from the center but has bus go to the center
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Dear Ngoc, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nguyen Van Thai Front Office Manager
Good resort”
Good all inclusive resort
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Dear QUOC, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Vinpearl Phu Quoc Resort & Golf – the holiday paradise of Viet Nam Management team
Room and Grounds”
- noisy lawn mowers and trimmers. - landscaping trash bags left in plain view many days - Villa 2625 needs interior painting. Wall painting shows patches of different color paint - loud music in morning and periodically from facility across lake from 2625 - Resort is giant and you must call for ride from villa to pool. - landscaping is nice but it looks like staff struggle to keep up. - strange spill, food stain on bedroom wall, staff came to clean after I notified them. - Vinpearl land amusement park is aging. Looks like a new amusement park is being constructed - pool at reception building is nice - buffet is good. Dinner buffet is good but overpriced. - Manager Aziz? very receptive to constructive comments. - Other staff polite and nice.
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Xin chào John, Thank you for your feedback describing both - the good and the bad of your stay. As such - we wish to apologize for any disappointments during your stay We are pleased that you had a pleasant stay with us. Your compliment and feedback are great encouragements for us to do better in the future. We look forward to welcoming you back in your next trip to Phu Quoc! With warm regards, Warmest Regards, Your Vinpearl Phu Quoc Team - Home of arguably the most beautiful sunset in Vietnam ;-)
Amazing hotel”
Had a wonderful trip with the kids. We stayed in the 2 bedroom villa with a private pool and with a sea view. It was amazing. Truly recommend this hotel.
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