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Swissotel Resort Phuket – Suite Only Resort (Swissôtel Resort Phuket Kamala Beach Suites)

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Muy Bueno8,0
Basado en 596 opiniones
Un 82% nos recomendaría a un amigo
Swissotel Resort Phuket – Suite Only Resort (Swissôtel Resort Phuket Kamala Beach Suites)
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8,0 Muy bueno según los huéspedes
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"La Piscina sitio ideal para la familia"

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7,0 Ubicación muy buena
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7,0Ubicación
  • a 300 m de la playa

  • Wi-Fi gratis en las habitaciones

  • sauna

  • cabina de vapor

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Opciones de habitaciones
Tres– habitación Suite Deluxe (Three - Bedroom Deluxe Suite)
...
  • Vistas: Sin vistas
  • 95 m²/1023 ft²
  • 1 Cama King y 3 Camas doble...
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Suite Deluxe de 2 dormitorios (Two-Bedroom Deluxe Suite)
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  • Vistas: Piscina
  • 62 m²/667 ft²
  • 2 Camas Queen y 1 Cama King
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Suite 2 Habitaciones con Vistas a la Piscina (2 Bedroom Suite Pool View)
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  • Vistas: Piscina
  • 62 m²/667 ft²
  • 1 Cama King y 2 Camas Queen
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Suite de 1 dormitorio con terraza y vistas a la piscina (One-Bedroom Pool Terrace Suite)
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  • Vistas: Piscina
  • 43 m²/463 ft²
  • 1 Cama King
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Suite Deluxe 1 dormitorio (One-Bedroom Deluxe Suite)
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  • Vistas: Piscina
  • 43 m²/463 ft²
  • 1 Cama King
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Suite de 2 dormitorios con terraza y vistas a la piscina (Two- Bedroom Pool Terrace Suite)
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  • 62 m²/667 ft²
  • 1 Cama Super King y 2 Camas...
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¿Tienes una pregunta para Swissotel Resort Phuket – Suite Only Resort (Swissôtel Resort Phuket Kamala Beach Suites)?

Distancias e información imprescindible

Aeropuertos cercanos
  • Aeropuerto Internacional de Phuket (HKT)
  • 16,4 km
  • Aeropuerto Internacional de Krabi (KBV)
  • 77,7 km
Transporte público
  • Terminal de Autobuses 2-Phuket
  • 12,9 km
Hospitales y centros de salud
  • Hospital de Patong
  • 7,3 km
Droguerías
  • Kammala Pharmacy
  • 1,5 km
Supermercado
  • Allí
Cajero automático
  • Cajero Automático en el lugar

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Opiniones reales de clientes

Opiniones de Agoda (596)Opiniones de Booking.com (501)
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Estado/limpieza del hotel8,3
Servicios8,0
Ubicación7,0
Confort y calidad de la habitación8,5
Servicios8,3
Calidad-precio8,2
Restauración7,7
Ofrecido por viajeros reales de Agoda
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Tipo de habitación
Tres– habitación Suite Deluxe
Suite Deluxe 1 dormitorio
Suite Deluxe de 2 dormitorios
Suite 2 Habitaciones con Vistas a la Piscina
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Mostrando 551 opiniones reales
12345
6,8
Yii de Malasia
Viaje en grupo
Suite Deluxe de 2 dormitorios
4 noches en enero de 2017
Good for a quiet getaway, less convenient for excu
A pleasant stay, welcoming and friendly staff, less suitable if you want to have dining options and activities nearby, takes a bit of drive to get to and from popular sights in Phuket.
Escrito el 05 octubre 2017
Dear Yii Thank you for staying with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had an enjoyable stay with us and thank you for taking time to write to us. I appreciate your feedback and comments provided. Kamala Town where you have other restaurants and bars available is only about 10-15 minutes walk away and there are two beach clubs right across the road from us. Once again thank you for staying with us and I hope to welcome you back anytime soon. Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
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Swissotel Resort Phuket – Suite Only Resort
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2,8
Joaquim de Singapur
Viajero de negocios
Suite Deluxe 1 dormitorio
1 noche en septiembre de 2017
Desperately Old Hotel
The property is very old and quite poorly maintained. The room's arrangement is quite strange and the furniture is suited more for a hostel. The air conditioning will screech when cutting in and most of the words on the control switch has already worn out.Most rooms face the pool and if you like screaming tourist splashing around, this might be a suitable resort. The staff was competent and breakfast was alright. That was just able the only 2 barely positive attributes. The hotel has seen better days and should just shutdown and do a make over. This property seriously degrade my impression of a Swissotel branding. Definitely will not be returning. Might try the Hyatt further down or the Novetel across the road next time.
Escrito el 16 septiembre 2017
Dear Joaquim Thank you very much for staying with us at Swissotel Phuket Kamala Beach. I appreciate your feedback provided and I am sorry that you have not have a great experience staying with us. Most of our guests love the fact that all the rooms face the pool area and our kids friendly setup with water slide, kids club and activities throughout the week. We do keep our infrastructure with regular maintenance up-to-date but of course we are not a brand new hotel. All our facilities are working very well. Once again I am sorry that you have not liked your stay with us. Thank you for letting us know your thoughts. Kind regards, Claudio Schibli, Resident Manager
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Swissotel Resort Phuket – Suite Only Resort
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7,2
Yean de Singapur
Familia con niños pequeños
Suite Deluxe de 2 dormitorios
4 noches en julio de 2017
Family Vacation
Its really great for a family vacation - just to hang out within the hotel for 2-3 days Max. There is no lift to the 4th floor. Not much dinning options and breakfast was a 3 Star rating. Overall it is a 3.7. It is hard to give this a full 4 Star hotel.
Escrito el 16 septiembre 2017
Dear Yean Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I appreciate your comments and feedback provided and thank you for letting us know. I am working with our chef to improve the breakfast experience for our guests which I expect to be in place sometimes in November. Also we will feature a brand new F&B dining experience shortly. Once again thank you for taking time to write to us. Kind regards, Claudio Schibli, Resident Manager
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7,6
michael de Australia
Viaje en grupo
Suite Deluxe de 2 dormitorios
7 noches en agosto de 2017
Good resort and friendly staff
Only small problem that the rooster from next door made noise early in the mornings and during the day and also some construction work nearby but good resort & friendly staff. I would stay there again in the future if I came back.
Escrito el 08 septiembre 2017
Dear Michael Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I am glad you have enjoyed your time with us and sorry for the little incidents about the noise. I am glad to forward your compliment to our team members. Looking forward to welcome you soon again. Kind regards Claudio Schibli Hotel Manager
Respondida el 25 septiembre 2017
Swissotel Resort Phuket – Suite Only Resort
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10,0
Anna de Nueva Zelanda
Familia con niños pequeños
Suite Deluxe de 2 dormitorios
14 noches en agosto de 2017
Perfect for families
We stayed here for 2 weeks and loved it. Our 2 bedroom suite was great, yes its a little dated but its large and very safety for our 3 kids, 4, 2 and 1 year old. The pool is fantastic, especially the kids pool and the slide. The kids club is a nice area to use, especially the ball pit. The staff were excellent, very friendly, professional and amazing with our kids. The breakfast had lots of variety, the omelettes were delicious and theres lots of fresh fruit for kids. There are very reasonably priced taxis available and a small selection of shops right outside the resort. The beach is great and we would highly recommend the markets in Kamala. It is definitely a resort for families, we loved it and hope to come back again.
Escrito el 07 septiembre 2017
Dear Anna Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a fantastic stay with us and thank you for taking time to write this feedback!. I hope to welcome you soon again in Kamala. Kind regards, Claudio Schibli, Hotel Manager
Respondida el 25 septiembre 2017
Swissotel Resort Phuket – Suite Only Resort
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8,0
worakrit de Tailandia
Familia con niños mayores
Suite Deluxe de 2 dormitorios
2 noches en agosto de 2017
Good size of rooms, good to stay
rooms are in all very good sizes in comparison to all others in the area, however the facilities are little too old and some not functioning good.
Escrito el 16 agosto 2017
Dear Khun Worakrit, thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I appreciate your feedback and comments provided and thank you for taking time to write to us. We do have an extensive maintenance and upgrading program in place to keep all of our facilities up to date and working. I do apologize if you found some facilities not working properly and will investigate with our engineering team right away to correct this issue. Once again thank you for letting us know and I hope to welcome back soon. Kind regards Claudio Schibli Hotel Manager
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Swissotel Resort Phuket – Suite Only Resort
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10,0
Scott de Nueva Zelanda
Familia con niños pequeños
Suite Deluxe de 2 dormitorios
6 noches en julio de 2017
Great for families
The positives: the two room suite was massive, plenty of room for two little ones to run around. Balcony was well-fenced so we didn't have to worry about anyone falling off (or through the bars). Main pool was very large, slide was great fun, shallow kids pool was awesome for the children. Staff were friendly and service was professional. The beach was a short 5 minute walk and the town still had kind of a local feel at the traditional outdoor market. Waves were pretty rough so swimming was pretty exciting for confident swimmers. The negatives: the beach had a fair bit of plastic rubbish on it, and there were only a couple of restaurants right in front of the hotel so you needed to walk at least 15 minutes (or taxi it up) to find a variety of restaurants. Waves were pretty rough so swimming was pretty dangerous for inexperienced swimmers. OVERALL: Would recommend it for young families and people who are interested in relaxing mostly at hotel.
Escrito el 05 agosto 2017
Dear Scott Thank you for staying with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a fantastic time staying with us! Thank you for taking time to let us know your feedback. Kamala town is only about 10-15 minutes away on foot. its pretty laid back and relaxed and you can find many restaurants, shopping and entertainment options there as well. Our restaurants and bars offer a wide selection of meals (western or asian) which we believe offers something for every taste bud. We also offer a shuttle bus to Patong daily for our guests. Once again thank you for staying with us and I hope to welcome you soon again. Kind regards Claudio Schibli Hotel Manager
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Swissotel Resort Phuket – Suite Only Resort
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5,6
paul de Reino Unido
Familia con niños mayores
Suite Deluxe de 2 dormitorios
6 noches en julio de 2017
Downhill
Last stayed here 12 months ago, it has since turned into a Butlins kinda place screaming kids all day and screaming olders until late at night! Not a place for the brits i would say (luckily there were hardly any). Needs renovating a.s.a.p shabby Also on check in they ask for 5000 Bahts deposit, and upon check out you are informed your credit card will be refunded 3 weeks later ? never heard that before and i have travelled Thailand for 26 years... On the good side the staff are very good.
Escrito el 23 julio 2017
Dear Paul Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I appreciate your feedback and I am sorry if you had an unpleasant stay. Our family resort caters for kids with a water slide and a kids club. That kids having fun in the pool is quite natural but usually its not that they are screaming around 24 hours. British and other nationalities guests love the resort because of its laid back atmosphere and the family activities we are offering. Please note that it is quite common worldwide to ask for a deposit. This is normally not charged to your card but just a blocked amount on your credit card account (so called pre-authorization). 30 days after this date, it will be released automatically again by your bank. The hotel has at no time this amount on the account. The release time varies from bank to bank and the hotel does have no influence on this.
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Swissotel Resort Phuket – Suite Only Resort
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4,8
Anil de India
Familia con niños pequeños
Suite Deluxe de 2 dormitorios
2 noches en junio de 2017
Quite old property and no lifts for higher floors.
Cons: Old property and no lifts. Outside city.
Escrito el 17 junio 2017
Dear Anil Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I appreciate your feedback and thank you for taking time to write to us. Yes due to the building architecture we do have no lifts available but the highest floor is the 4th floor which is not too far up. On the other hand side all our suites have a private entrance and pool view (direct and indirect). Our guests love this and this style of building provides a lot of privacy on the upper floors. We have clearly marked our location on Agoda.com as well so all our valued Agoda guests know exactly where the hotel is located and there is lots of information available in the internet as well. Once again thank you for staying with us! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
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8,0
Loh de Singapur
Familia con niños pequeños
Suite Deluxe de 2 dormitorios
5 noches en junio de 2017
Not too bad considering price
Service is excellent here, friendly and welcoming staff. Rooms are old and worn, only 1 small toilet in a deluxe suite, definitely not enough for a family of 5. It's acceptable but can be very much improved. Read online reviews that the pool would be noisy at night but didn't happen in our 5 nights stay even over the weekend - this hotel is really quiet. Not much people. Even the massage palour outside - its often empty. I was really excited about the kids club but was disappointed. Nice for an hour play or so but anything longer then that kids will get bored. Staff are friendly enough but unenthusiastic about playing with kids. Caught a staff playing mobile games while doing an activity with a child. Pool is great but pool towels stink like hell, it needs a change!! You'd be sorely disappointed if you like patong's atmosphere. Kamala beach is good, beach beds, cleaner and has lifeguards. Surin beach don't bother. It's like a junk beach.
Escrito el 14 junio 2017
Dear Loh Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I appreciate your feedback and thank you for taking time to write to us. I am happy to hear that you have enjoyed your stay with us. I have noted your feedback about our kids club. The aim to have a kids club is that our young guests are engaged and busy throughout the day and parents can relax at the pool or also play with them. I fully agree with you!. I have had a word with our recreation manager already to make sure that our team at the kids club is more engaging with the youngsters and I do apologize that your kids have not experienced that. Rest assured i will make sure that the staff is re-trained and further made aware of their duties. Once gain thank you for staying with us and I hope to welcome you back soon. Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
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