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Fantástico



basado en 1735 opiniones
  • Estado/limpieza del hotel 8,2
  • Servicios 7,7
  • Ubicación 8,7
  • Comodidad en la habitación 8,3
  • Atención del personal 8,6
  • Calidad-precio 8,5
  • Restauración 7,6
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Hector de México
Familia con niños mayores
Familiar Deluxe con vista a la ciudad (4 adultos)
1 noche in enero de 2016
Not very clean and food was bad
The staff is very friendly, the location is good and the price is reasonable.
The room was not very clean. We killed a cocroach and their were small ants in the bed. The food was not nice. On the other hand the staff was helpful and servicial. The hotel is located two blocks from the lake.
Escrito el 04 enero 2016

PAULINA de Filipinas
Familia con niños mayores
Suite Familiar con Vistas a la Ciudad (4 adultos)
4 noches en diciembre de 2015
Beauty should be beyond the name and the facade
Walking distance from the lake and night markets, friendly and helpful staff, nice room interior.
We felt uncomfortable with the size of the comfort room (toilet bowl is too near the shower enclosure which is also too cramped) and the cleanliness of the towels (all dirty white in color already!) Could have been better if something can be done to improve these.
Escrito el 04 enero 2016

toyoda de Japón
Viaje en pareja
Superior
2 noches en diciembre de 2015
Good location and friendly staff
Best location, staff and very large room
As soon as we arrive we were greeted with smiley welcome drink and full information regarding to Hanoi.The room was clean, very large and clean. Hotel locates in good location which closes to many shops, coffee shops and restaurants. Staff were incredibly friendly and really helpful. Should book Halong Bay tours via this hotel because they are a part of Halong Bay Cruise Company and Impressive Travel Vietnam. We recommend this hotel.
Escrito el 03 enero 2016

Mai de Australia
Viaje en pareja
Superior
1 noche in enero de 2015
Hotel not that clean as advertising
Be careful with booking your trip with the hotel. They charged extra money and really demand your decision on the day you checked in.
Escrito el 03 enero 2016

Todd de Estados Unidos
Familia con niños mayores
Deluxe
2 noches en diciembre de 2015
Very customer oriented and a pretty good location
Very customer oriented and a pretty good location
We arrived by train very early in the morning. Our room wouldn't be ready till after noon so they found another hotel where we could stay for the same price. Very helpful!
Escrito el 03 enero 2016

TAN de Singapur
Viajero solo
Superior
4 noches en diciembre de 2015
JackTan Singapore
clean; quiet at night; friendly staff
Friendly staff, good location.
Escrito el 31 diciembre 2015

Bao de Vietnam
Viaje en pareja
Familiar Deluxe con vista a la ciudad (4 adultos)
1 noche in diciembre de 2015
Both time stay were wonderful
Good little hotel with warm feeling in cold weather
The superior room is small. However, it 's clean and comfortable and it is excellent when comparing with other hotels nearby which we have stayed before. Hotel staff are always helpful, funny and smiley. Location is perfect as everything handy within some walks.
Escrito el 31 diciembre 2015

Bao de Vietnam
Viaje en pareja
Familiar Deluxe con vista a la ciudad (4 adultos)
2 noches en diciembre de 2015
Premium point for Thaison Palace Hotel
Room size/ cleanness, staff and location
Feeling confident to recommend this hotel for all leisure traveling all around the world. Thaison Palace provided excellent service by helpful and super friendly staff. Peter, Paige, Hien, Christine are star in this hotel. Christine booked for me the tour to Hoa Lu Tam Coc and Halong Bay on Glory Legend Cruise and both turned to be excellent. We are sure to come back this hotel for our next stay in Hanoi.
Escrito el 31 diciembre 2015

Piotr de Irlanda
Viaje en pareja
Suite Familiar con Vistas a la Ciudad (4 adultos)
1 noche in diciembre de 2015
Most beautiful and best service
Staff is the best then is the location
We could not expect for more from a 3 star hotel because they brought us everything in perfect. Staff were lovely and friendly, especially Catherin, Paige and Handsome Peter. Peter helped us to book Galaxy Premium Cruise for 1 nights and 2 days at good discount and free upgrade to ocean views private en-suite. Thaison Palace is a real three star with good service and we think this hotel is the best choice for travelers.
Escrito el 31 diciembre 2015

yoonjung de Corea del Sur
Viajero solo
Superior
1 noche in febrero de 2015
Cheap but not recomendable
Dirty, no window, so stuffy, bugs here n there.
Escrito el 29 diciembre 2015


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