The Capital Residencia Suite (The Capital Residence Suite)
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Quitado de Favoritos
8,6
Excelente
/10
( 735 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
8,5
Excelente
Valoración de la ubicación
Ubicación excelente
Aparcamiento
GRATIS
  • Museo Real de Regalía370 m
  • Mercado al Aire Libre Kg Kianggeh390 m
  • Templo Teng Yun610 m
  • Mezquita del Sultán Omar Ali Saifudden660 m
  • Mercu Dirgahayu 60740 m
  • Parque Recreativo Tasek Lama830 m
  • Mezquita Jame' Asr Hassanil Bolkiah2,57 km
  • Museo de Tecnología Malayo2,99 km
  • Istana Nurul Iman3,65 km
  • Parque Jerudong12,9 km
  • Wifi gratis

    The Capital Residencia Suite (The Capital Residence Suite)

    Simpang 2, Lot 21027, Kg Berangan, Kianggeh, Bandar Seri Begawan, Brunéi, BS8211 - EN EL MAPA

    ¡Este alojamiento tiene una demanda muy alta!

    Reservado 17 veces

    Reputación excepcional
    Un 96 % nos recomendaría a un amigo
    Servicio excepcional
    9,3 valoración de servicio
    Desayuno fantástico
    89 % de menciones positivas
    Limpieza excelente
    8,6 valoración de limpieza
    • Transporte público a 590 m

    • Traslado al aeropuerto gratuito

    • Wifi gratis en las habitaciones

    • desayuno gratis

    • Limpieza diaria

    Más barato que el 82 % de los alojamientos en Bandar Seri Begawan en las últimas 24 horas.Comparado con 99 alojamientos de Agoda en Bandar Seri Begawan durante varias fechas
    Posición del alojamiento|Comparado con 99 alojamientos de Bandar Seri Begawan
    Ver todas las puntuaciones
    Valoración del servicio
    9.3/10
    Valoración de la comodidad de la habitación
    8.4/10
    Calidad-precio
    8.8/10
    Valoración de limpieza
    8.6/10
    Mejor que el
    98
    %
    de los alojamientos en Bandar Seri Begawan
    Mejor que el
    95
    %
    de los alojamientos en Bandar Seri Begawan
    Mejor que el
    93
    %
    de los alojamientos en Bandar Seri Begawan
    Mejor que el
    90
    %
    de los alojamientos en Bandar Seri Begawan
    Calidad-precio8,8
    Distancia al centro de la ciudad1 km
    Valoración de la ubicación8,5
    Aeropuerto más cercanoAeropuerto Internacional de Brunei (BWN) - Brunéi
    Distancia al aeropuerto5,9 km

    Habitaciones disponibles en The Capital Residencia Suite

    8,4
    Excelente
    Comodidad y calidad de la habitación
    Family Suites
    Family Suites
    ...
    • Tamaño de la habitación: 75...
    • Vistas: a la ciudad
    • 1 cama grande o 2 camas ind...
    Indica fechas para ver precios
    Habitación Premier Deluxe (Premier Deluxe Room)
    Habitación Premier Deluxe (Premier Deluxe Room)
    ...
    • Tamaño de la habitación: 20...
    • No fumadores
    • 1 cama extragrande
    Indica fechas para ver precios
    Junior Suite
    Junior Suite
    ...
    • Vistas: a la ciudad
    • Ducha
    Indica fechas para ver precios
    Habitación Queen Doble Estándar (Standard Double Queen Room)
    Habitación Queen Doble Estándar (Standard Double Queen Room)
    ...
    • Tamaño de la habitación: 20...
    Indica fechas para ver precios
    Twin Estándar 2 Camas Individuales (Standard Twin - Two Single Beds)
    Twin Estándar 2 Camas Individuales (Standard Twin - Two Single Beds)
    ...
    • Tamaño de la habitación: 20...
    • Ducha
    Indica fechas para ver precios
    Habitación Deluxe (Deluxe Room)
    Habitación Deluxe (Deluxe Room)
    ...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Superior con 2 camas (Superior Twin)
    Superior con 2 camas (Superior Twin)
    ...
    • Vistas: a la ciudad
    • No fumadores
    • 2 camas individuales
    Indica fechas para ver precios
    Superior grande (Superior Queen)
    Superior grande (Superior Queen)
    ...
    • Vistas: a la ciudad
    • No fumadores
    • 1 cama grande
    Indica fechas para ver precios
    Habitación Estándar con 1 Cama Individual (Standard 1 Single Bed)
    Habitación Estándar con 1 Cama Individual (Standard 1 Single Bed)
    ...
    • Tamaño de la habitación: 17...
    • Ducha
    Indica fechas para ver precios
    Habitación Doble Superior - 1 o 2 camas (Superior Double or Twin Room)
    Habitación Doble Superior - 1 o 2 camas (Superior Double or Twin Room)
    ...
    • 2 camas individuales
    Indica fechas para ver precios
    Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

    Precios más bajos, reservas más rápidas y una mejor experiencia.

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    Más sobre The Capital Residencia Suite

    Más sobre The Capital Residencia Suite

    Resumen

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    Los servicios/instalaciones más comentados.

    Desayuno
    70 menciones
    Servicio de limpieza
    27 menciones
    Restauración
    8 menciones
    Internet
    7 menciones

    Ofrecen

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    Distancias e información imprescindible

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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    Restauración

    Opciones de desayuno

    Americana
    Asiática
    Continental
    Halal

    Restaurantes en el alojamiento

    Restaurant
    Menú:Bufet

    ¿Qué hay cerca?

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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    Política de huéspedes del alojamiento

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    ¿Qué opinan los huéspedes de este alojamiento?

    Valoración total
    8,6
    Excelente
    Basado en 1013 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (735)Opiniones de Booking.com (278)
    Valorado a través de Agoda8,6
    /
    10
    Estado/limpieza del hotel8,6
    Servicios8,1
    Ubicación8,5
    Confort y calidad de la habitación8,4
    Servicios9,3
    Calidad-precio8,8
    Puntuación alta para Bandar Seri Begawan

    Las valoraciones más útiles de The Capital Residencia Suite

    Viajero solo
    3 noches en julio de 2019
    Bueno6,8
    When choices are limited...Capital Residence is supposedly the TOP 3-star hotel in Brunei’s capital BUT I guess when there’s a dearth of hotels and this one is one of only maybe two 3 star hotels, then yeah, it’s #1. Checked in past midnight and assigned a room that was DIRTY - someone was there and the room was not even cleaned! Anyway, don’t expect much. Breakfast buffet is reasonable though. Double check any details with reception if you’re asking them to book tours for you.
    Hildade Estados UnidosEscrito el 22 julio 2019
    Viaje en pareja
    2 noches en junio de 2019
    Excelente8,0
    Staff Make this place workVery attentive staff - reception , restaurant and drivers. Bit of a delay on airport pickup and confusion on return to airport after stay but all sorted out by friendly staff. We were staying in the annex at the rear of the property in a fairly basic room (rooms at the front may have been better). Air Con was either on or off - no controls - so kept it on all the time we were in the room. Toilet and shower were new and kept clean. Walking distance to main attractions in town plus a regular shuttle service to attractions further away - this was really a plus for the hotel. Breakfast was OK and included in the rate. We think the room itself would struggle to meet a 3 star rating - but the other services offered by the hotel and the very helpful staff brought it back to an overall 3 star rating
    Davidde AustraliaEscrito el 01 julio 2019
    Viaje en grupo
    2 noches en abril de 2019
    Habitación Deluxe
    Excepcional10,0
    Excellent ServicesThe hotel is very near to the main attraction. Got free shuttle from & to airport and only BND15/room the charge to bring us to others destination far from hotel (they got list of places) .Overall nice stay
    Syamirahde MalasiaEscrito el 21 abril 2019
    Viaje en pareja
    2 noches en marzo de 2019
    Excepcional10,0
    Great choiceSpacious and comfortable room. Ok breakfast included. Very friendly staff. The free shuttle bus was very helpful. Location was good, walkable to the sights in the city centre. Although there didn't seem to be too many options for food nearby the hotel. I would recommend here, and stay here again next time.
    Andrewde AustraliaEscrito el 15 marzo 2019
    Viaje en grupo
    3 noches en febrero de 2019
    Excelente8,8
    Value for moneyPros: the location is within city center and most of the tourist spots are within walking distance. Provides decent breakfast. The hotel is clean. Hotel staff are very helpful most specially the filipino staff. I love their omelet!! Shuttle service to the tourist spots are really awesome and cost saver! Cons: same breakfast menu during our 3 day stay. Cleaning staff did not replenish our bathroom utilities for 3 days.
    teresitade FilipinasEscrito el 03 marzo 2019

    Valoraciones de huéspedes sobre The Capital Residencia Suite

    Valoración total
    8,6
    Excelente
    Basado en 1013 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (735)Opiniones de Booking.com (278)
    Valorado a través de Agoda8,6
    /
    10
    Estado/limpieza del hotel8,6
    Servicios8,1
    Ubicación8,5
    Confort y calidad de la habitación8,4
    Servicios9,3
    Calidad-precio8,8
    Puntuación alta para Bandar Seri Begawan
    Valoración
    9+ Excepcional (248)
    8-9 Excelente (127)
    7-8 Muy bueno (115)
    6-7 Bueno (33)
    <6 Por debajo de las expectativas (28)
    Momento del año
    Mar - May (144)
    Jun - Ago (133)
    Sep - Nov (145)
    Dic - Feb (129)
    Todos los viajeros (735)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 551 comentarios de huéspedes verificados
    12345
    6,8
    Bueno
    Hilda de Estados Unidos
    Viajero solo
    3 noches en julio de 2019

    When choices are limited...”

    Capital Residence is supposedly the TOP 3-star hotel in Brunei’s capital BUT I guess when there’s a dearth of hotels and this one is one of only maybe two 3 star hotels, then yeah, it’s #1. Checked in past midnight and assigned a room that was DIRTY - someone was there and the room was not even cleaned! Anyway, don’t expect much. Breakfast buffet is reasonable though. Double check any details with reception if you’re asking them to book tours for you.

    Escrito el 22 julio 2019

    Hi Hilda, Really sorry to hear that your experience with us wasn't great. We do pride ourselves on going beyond expectations but it sounds like we didn't achieve it this time. All the best for the future and I hope this won't stop you from coming back and exploring Brunei in the future.

    Respondida el 17 septiembre 2019
    The Capital Residencia Suite
    8,0
    Excelente
    David de Australia
    Viaje en pareja
    2 noches en junio de 2019

    Staff Make this place work”

    Very attentive staff - reception , restaurant and drivers. Bit of a delay on airport pickup and confusion on return to airport after stay but all sorted out by friendly staff. We were staying in the annex at the rear of the property in a fairly basic room (rooms at the front may have been better). Air Con was either on or off - no controls - so kept it on all the time we were in the room. Toilet and shower were new and kept clean. Walking distance to main attractions in town plus a regular shuttle service to attractions further away - this was really a plus for the hotel. Breakfast was OK and included in the rate. We think the room itself would struggle to meet a 3 star rating - but the other services offered by the hotel and the very helpful staff brought it back to an overall 3 star rating

    Escrito el 01 julio 2019
    10,0
    Excepcional
    Syamirah de Malasia
    Viaje en grupo
    Habitación Deluxe
    2 noches en abril de 2019

    Excellent Services”

    The hotel is very near to the main attraction. Got free shuttle from & to airport and only BND15/room the charge to bring us to others destination far from hotel (they got list of places) .Overall nice stay

    Escrito el 21 abril 2019

    Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future.

    Respondida el 03 junio 2019
    The Capital Residencia Suite
    10,0
    Excepcional
    Andrew de Australia
    Viaje en pareja
    2 noches en marzo de 2019

    Great choice”

    Spacious and comfortable room. Ok breakfast included. Very friendly staff. The free shuttle bus was very helpful. Location was good, walkable to the sights in the city centre. Although there didn't seem to be too many options for food nearby the hotel. I would recommend here, and stay here again next time.

    Escrito el 15 marzo 2019

    Dear Andrew, Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future.

    Show more
    The Capital Residencia Suite
    8,8
    Excelente
    teresita de Filipinas
    Viaje en grupo
    3 noches en febrero de 2019

    Value for money”

    Pros: the location is within city center and most of the tourist spots are within walking distance. Provides decent breakfast. The hotel is clean. Hotel staff are very helpful most specially the filipino staff. I love their omelet!! Shuttle service to the tourist spots are really awesome and cost saver! Cons: same breakfast menu during our 3 day stay. Cleaning staff did not replenish our bathroom utilities for 3 days.

    Escrito el 03 marzo 2019

    Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future.

    Respondida el 12 marzo 2019
    The Capital Residencia Suite
    10,0
    Excepcional
    Marsya de Indonesia
    Viaje en grupo
    1 noche en febrero de 2019

    Great service worth the money”

    Nice and clean room. Airport transfer and shuttle service to many places around BSB are amazing, considering hard to get taxi around. Were able to check in earlier at 9AM. Staffs are very helpful. All these made my stay in BSB wonderful and worth the money.

    Escrito el 17 febrero 2019

    Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future.

    Respondida el 12 marzo 2019
    The Capital Residencia Suite
    9,6
    Excepcional
    Sheila de Filipinas
    Viaje en pareja
    4 noches en febrero de 2019

    Value for money, strategic location, clean rooms, courteous staff”

    Location- just near ;walking distance from omar ali saifuddin mosque, kampong ayer, royal regalia museum, brunei history center, tamu Kianggeh, waterfront and teng yu temple which we also just walked but if you are not fan of walking, dont worry they will bring you to there for free. Room- clean, good shower, free toiletries (no toothbrush so you need to bring), free two bottled water, free coffee and tea. Breakfast - buffet which is good. Shuttle service/ pick up and drop off - they will pick you up in the airport even it's midnight, then they will bring you to some tourist site of your choice and they can also bring you to airport when its time for your flight. All are for free. Staff-I commend the two filipina staff one is in the receptionist and one is the waitress they're both friendly, helpful and cheerful also the male receptionist I forgot his name he's so sweet and lots of patience regarding your inquiry. Room price- worth it. We enjoy our stay there 😊😊😊👍👍👍

    Escrito el 17 febrero 2019

    Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future.

    Respondida el 12 marzo 2019
    The Capital Residencia Suite
    8,0
    Excelente
    Mingxuan de China
    Viajero solo
    3 noches en febrero de 2019

    Recommend to tourists wanna free shuttle service ”

    Shuttle service to the Jerudong Park and the Empire Hotel charges B$15/single way. Royal,history center,water village and some other destinations r within walking distance,but u also can choose to ask for a shuttle bus in advance! Breakfast is complimentary,but i think no refilling if u get up late? Standard Room: the bed is ok. But water will gradually be colder and colder when taking the bath. All staffs r really nice and helpful,thanks! Anyway,Recommended! I’ll stay here next time also.

    Escrito el 05 febrero 2019

    Dear Mingxuan Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and i am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future. Best Regards, Abu Bakar Serbini

    Show more
    The Capital Residencia Suite
    8,8
    Excelente
    Cheska de Filipinas
    Viaje en pareja
    3 noches en enero de 2019

    Shuttle service is the primary reason of buying the stay!”

    The hotel location is very near the area of interest. The shuttle service is VERY VERY helpful for tourist. They also offer shuttle service to Empire for 30 brunei dollar per room. Breakfast is ok as well. Love the curry noodles!

    Escrito el 29 enero 2019

    Dear Cheska Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and i am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future. Best Regards, Abu Bakar Serbini

    Show more
    The Capital Residencia Suite
    10,0
    Excepcional
    Omer de Australia
    Viajero solo
    1 noche en enero de 2019

    Wow - Amazing extra services ”

    Firstly, it’s not a 5 star hotel, we know. But it’s a fantastic place to stay. I was amazed at how much extra they were willing to help. It all starts with a free pickup at the airport. Free shuttle to where you want to visit. Go to all the major tourist spots free! and free pickup at your designated time to bring you back to your room. I didn’t need to spend a cent on taxis. This was a massive service for me and it saved me $$. The room was fine, shower was hot with good pressure. Breakfast eggs cooked to order. All good. The service however was superb! Thank you and keep up the great work! RECOMMENDED :)

    Escrito el 24 enero 2019

    Dear Omer Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and i am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future. Best Regards, Abu Bakar Serbini

    Show more
    The Capital Residencia Suite
    9,2
    Excepcional
    Ken de Canadá
    Viajero solo
    4 noches en enero de 2019

    Believe the reviewers”

    Shuttle from/to airport easy, efficient and timely. Nice quiet place; bed quite hard for me but the apt was fine. I regularly walked into town. Take shuttle to “The Mall” if you want to run into more of the population. Most touristic sites in walkable range, free hotel shuttle takes you to pretty well any site (1hr notice tequested). Staff is positive helpful and responsive. Good nreakfast given the many cultures they need to handle. I was very happy with my stay here. Pace is ultra dlow compared to other Asian capitals

    Escrito el 13 enero 2019

    Dear Ken Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and i am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future. Best Regards, Abu Bakar Serbini

    Show more
    The Capital Residencia Suite
    9,6
    Excepcional
    Wunphen de Tailandia
    Viaje en pareja
    3 noches en noviembre de 2018

    Fantastic”

    Very professional., friendly and helpful staff. Five stars services. They provide free shuttle to and from airport and major tourist attraction sites within the city center. We let them know the date and time of our arrival and the driver meet us at the arrival hall. When we check in the manager asks us for our departure flight and date . He schedules the pick up time for us. WOW, where else you could find services like this! Very good location, the Royal Regalia is only 5-10 minute walk. Highly recommended, they really know how to make you feel welcome!

    Escrito el 30 noviembre 2018

    Dear Guest, Firstly we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, your “Home Sweet Home Away From Home”. We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer to provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time. Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future. Sincerely, Abu Bakar Serbini Revenue Supervisor

    Respondida el 16 diciembre 2018
    The Capital Residencia Suite
    8,0
    Excelente
    Noor de Malasia
    Viaje en grupo
    2 noches en noviembre de 2018

    Transportation a huge bonus”

    The room we originally booked was small so managed to secure the junior suite for a discounted price. That room came with a complete kitchen, washing machine and a large seating area. Suitable for long term stay. Alert: arrange transportation early as hardly saw any taxi or public transport in Bandar Seri Begawan! We had a bit of unneccessary hassle getting to the airport in the early morning and the 5am booked hotel transportation was held up as a guest flight was delayed. Asked the front desk to get a taxi: none available. Luckily the arranged transport managed to arrive on time to send us to the airport (maybe the front desk staff on that early morning shift could be a bit more helpful and proactive in ensuring we would reach the airport as we planned to. Saying "I cannot ensure the transport to the airport" is not what a guest ever wanted to hear at 4.30am. Imagine not having transportation to send one to the airport!!). But all in all, a good place to stay.

    Escrito el 22 noviembre 2018

    Dear Guest, Firstly we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, your “Home Sweet Home Away From Home”. We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer to provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time. Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future. Sincerely, Abu Bakar Serbini Revenue Supervisor

    Respondida el 16 diciembre 2018
    The Capital Residencia Suite
    10,0
    Excepcional
    LE de Vietnam
    Viaje en pareja
    2 noches en octubre de 2018

    Excellent hotel!”

    This is a great hotel. The staff are very friendly and helpful. I had booked a standard room, but they gave us a junior suite no extra charge! Free airport pick up and drop off & free shuttle around BSB. Highly recommend to everyone

    Escrito el 30 octubre 2018

    Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, your “Home Sweet Home Away From Home”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and i am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future.

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    The Capital Residencia Suite
    10,0
    Excepcional
    YASMEEN de Malasia
    Viaje en grupo
    3 noches en septiembre de 2018

    Exceptional”

    Everything is good. Thank you very much for the care from front desk staff,to the driver to the chef and housekeeping team. You all did a great job attending us. I highly recommend this hotel for your stay as it provide free shuttle (it is fundamental in brunei as they didnt have much public transport). The breakfast was very delicious. Espescially the omellete. It would be better if the hotel provide toothbrush set and room slipper. Thank you again for the great stay!

    Escrito el 23 septiembre 2018

    Dear Guest, Firstly we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, your “Home Sweet Home Away From Home”. We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer to provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time. Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future. Sincerely, Abdul Rani Siteh General Manager

    Respondida el 26 septiembre 2018
    The Capital Residencia Suite
    10,0
    Excepcional
    Gerlene de Filipinas
    Viajero solo
    3 noches en marzo de 2019

    Excepcional”

    Staying in this hotel is one of the best decisions I’ve done for my Brunei trip. The staff made me as comfortable as possible. From ensuring that all things are in place (cleanliness of the room and the complimentary airport transfers), to arranging my itinerary through their free shuttle service every 2 hours. There too are a lot of Filipino staff, hence I did not feel awkward. Kudos to the whole team, esp. the Filipinos who made me feel like home. Aside from the beautiful places the country has to offer, you all helped me believe that Brunei is indeed the kingdom of unexpected treasures. :)

    Escrito el 20 marzo 2019

    Dear Ms Gerlene, Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future. Best Regards, Abu Bakar Serbini

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    The Capital Residencia Suite
    6,0
    Suzanne de Estados Unidos
    Viajero solo
    Superior grande
    3 noches en marzo de 2019

    There is probably better out there”

    Hot days so while there is a/c it goes off when you leave so sweltering when you return. Royal Brunei is a little closer to walking sightseeing so in hot days better to be closer. Food not so good and again a walk to get to restaurants in the heat. One great thing - the showers temp/pressure- would have stayed in there happily. Staff was nice. They tried to help with things.

    Escrito el 08 marzo 2019

    Firstly, we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, “Beyond Expectations”. We hope that your stay with us was a memorable to you as it was for us to have been in your accompany. Second, we are glad that you have found our Complimentary Airport transfers very convenient. The idea was to provide a hassle-free travel for visitors to Brunei. Our staffs are always motivated to hear feedback from our guests and I am sure that it will further motivate them to strive and provide our guests with the best quality service possible. Lastly, on behalf of all the staff and management here at The Capital Residence Suites, we wish you all the best and we hope that you will think of us the next time you decide to visit Brunei in the near future.

    Respondida el 12 marzo 2019
    The Capital Residencia Suite
    8,4
    Excelente
    Sadim de Malasia
    Viajero de negocios
    1 noche en agosto de 2018

    Excelente”

    The hotel's location is excellent, in the heart of Bandar Seri Begawan, the capital of Brunei. Although the room is small & very basic but fine. Breakfast is very good. Friendly staff & free shuttle. Value for money. You can also eat at Semporna Enak Restaurant even late at night, it runs until 5 am. The hotel is recommended for solo travelers & short stays.

    Escrito el 08 agosto 2018

    Dear Mr Sadim, Thank you giving a positive review. This will motivate us to strive and provide our guests with the best quality service possible. We hope that your stay with us was a memorable to you as it was for us to have been in your company. Best Regards, Abu Bakar

    Respondida el 03 noviembre 2018
    The Capital Residencia Suite
    8,8
    Excelente
    wanida de Singapur
    Viaje en grupo
    1 noche en julio de 2018

    Highly recommended value for money stay”

    We booked the hotel for 2 1-day stays on Agoda. Prior to that, I had emailed the hotel directly for enquiries and they were very prompt in replying. We were upgraded to a suite with a living room, kitchen and washing machine on both stays. It was very comfortable for 2 persons. The hotel also provided pickup at the airport and jetty which we really appreciated, especially when both of us came on separate flights. Most importantly, the hotel has a shuttle service every 2 hours which goes around the major sights of Brunei. You can arrange what time you want them to send you back to the hotel. This made it so convenient to travel around. The location of the hotel is in the city centre, 5-10 mins walk from the Royal Regalia museum, 15-20 mins walk from the waterfront.

    Escrito el 29 julio 2018

    Dear Guest, Firstly we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, your “Home Sweet Home Away From Home”. We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer to provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time. Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future. Sincerely, Abdul Rani Siteh General Manager

    Respondida el 10 agosto 2018
    The Capital Residencia Suite
    10,0
    Excepcional
    Denise de Filipinas
    Familia con niños mayores
    2 noches en mayo de 2018

    Best Value for Money Hotel Stay”

    I went with my mom and our stay was lovely. The free airport transfers and the free shuttle service between certain places were a big help. The staff were courteous and always on the lookout to assist in any way. Breakfast was basic with options for bread, eggs, noodles, sausage, cereals, tea, coffee, and milk. The water from the shower was strong and the hotel room was comfortable. Adaptors for gadgets are also available. Overall, it was a very pleasant stay.

    Escrito el 15 mayo 2018

    Dear Guest, Firstly we would like to thank you for taking the time to leave us feedback on your recent stay with us at The Capital Residence Suites, your “Home Sweet Home Away From Home”. We do hope that you have enjoyed your stay as much as we have enjoyed your company. The goal of our establishment is to offer to provide services that are of quality standard. It is our wish that the goal that we aim for has been reflected during your stay with us. Your words can lift up the spirits of our team and provide the same personal service every time. Lastly, thank you once again for choosing The Capital Residence Suites as your preferred accommodation for your visit to Brunei Darussalam and we hope to welcome you again in the future. Sincerely, Abdul Rani Siteh General Manager

    Respondida el 10 agosto 2018
    The Capital Residencia Suite
    12345
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    • Museo Real de Regalía
    • Estación de autobús Bandar Seri Begawan está a 0.58 km