Best Western Plus Kemayoran Hotel Yakarta Ofertas de último minuto en Best Western Plus Kemayoran Hotel Yakarta
Best Western Plus Kemayoran Hotel
Best Western Plus Kemayoran Hotel
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EN EL MAPA Best Western Plus Kemayoran Hotel
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Muy Bueno
Ubicación
7.4
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Best Western Plus Kemayoran Hotel

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Basado en 495 opinionesVer opiniones de los huéspedes
7.3
  • Traslado al aeropuerto

  • wifi gratis en las habitaciones

  • aire acondicionado

  • limpieza diaria

Opciones de habitaciones
7.8
Muy buena
Comodidad y calidad de la habitación
Suite Executive de 3 Habitaciones (3 Bedroom Executive Suite)
Suite Executive de 3 Habitaciones (3 Bedroom Executive Suite)
...
  • Vistas: Laguna
  • 120 m²/1292 ft²
  • 1 Cama King
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3 Habitaciones (3 Bedroom)
3 Habitaciones (3 Bedroom)
...
  • Vistas: Piscina
  • 95 m²/1023 ft²
  • 1 Cama King
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Suite Executive King (Executive King Suite)
Suite Executive King (Executive King Suite)
...
  • Vistas: Piscina
  • 56 m²/603 ft²
  • 1 Cama King
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Super Deluxe
Super Deluxe
...
  • Vistas: Laguna
  • 32 m²/344 ft²
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Junior Suite
Junior Suite
...
  • Vistas: Ciudad
  • 35 m²/377 ft²
  • 1 Cama doble
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Habitación Superior Individual (Single Superior)
Habitación Superior Individual (Single Superior)
...
  • 24 m²/258 ft²
  • política de humos – solo ha...
  • 1 Cama individual
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Habitación Superior (Superior Room)
Habitación Superior (Superior Room)
...
  • Vistas: Ciudad
  • 24 m²/258 ft²
  • 2 Camas individuales y 1 Ca...
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Habitación Deluxe con 2 camas (Deluxe Twin Room)
Habitación Deluxe con 2 camas (Deluxe Twin Room)
...
  • Vistas: Piscina
  • 31 m²/334 ft²
  • 2 Camas individuales
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Habitación Superior individual (Superior Single Room)
Habitación Superior individual (Superior Single Room)
...
  • 19 m²/205 ft²
  • ducha
  • 1 Cama individual
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Habitación Superior individual (Superior Single Room)
Habitación Superior individual (Superior Single Room)
...
  • Vistas: Ciudad
  • 22 m²/237 ft²
  • 1 Cama individual
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Opiniones reales de clientes

Opiniones de Agoda (495)Opiniones de Booking.com (390)
Estado/limpieza del hotel7.4
Servicios6.8
Ubicación7.4
Confort y calidad de la habitación7.8
Servicios7.6
Calidad-precio7.5
Ofrecido por viajeros reales de Agoda
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Tipo de habitación
Habitación Deluxe con 2 camas
Habitación Superior
Super Deluxe
Junior Suite
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Mostrando 352 comentarios de huéspedes verificados
12345
3.2
husni de Malasia
Viajero solo
Habitación Superior
2 noches en agosto de 2018
bad facilities and bad breakfast buffet”
It’s a nice hotel on the outside and staff are nice but facilities not working (only 1 lifts-imagine staying on 23rd floor),pool is not up to par as per expectation for a hotel. Their beef ball soup for Breakfast is great but service,you have to keep asking for them to fill up the butter,bread and egg section. I requested for a check out after first night,they asked me to deal via agoda coz reservation is via agoda,called indonesia agoda line,waited for 25minutes,I gave up. We’re checkong out anway,hope we’ll get one night refund. Really disappointed
Escrito el 11 agosto 2018
10.0
Excepcional
Frotan de Bahréin
Viaje en pareja
Habitación Superior
6 noches en julio de 2018
Clean and best location”
The rooms are very clean, staff was very friendly specially manger efry. Location was very good only 10 minutes to istqlal mosque 20 minutes to ancol.
Escrito el 01 agosto 2018
6.0
Shey de Singapur
Familia con niños pequeños
Habitación Superior
3 noches en julio de 2018
Average 3 star hotel”
The design of the hotel is not human centric. You will need to climb the stair to reach the reception. Room cleanliness and bathroom need more improvement, the bed however is very comfortable. Tried the gym facility, nothing good about it, no air cond, no towel, no water. Overall stay is okay for the price paid, one plus point is their house keeping is very attentive and helpful.
Escrito el 30 julio 2018
Dear Shey “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our staff performance. It is something for which we are especially grateful. On the note of our facilities, let me extend our apologize because it didn't meet your expectation. Your comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Respondida el 31 julio 2018
Best Western Plus Kemayoran Hotel
8.8
Excelente
Irene de Indonesia
Viaje en pareja
Habitación Superior
3 noches en julio de 2018
Nice Room ”
Been there for 4 days 3 nights. Got free upgraded room from Superior to Deluxe. But sadly we got twin instead of double. Friendly staff, clean room, had no problem with facilites. They provide free shuttle to JIExpo.
Escrito el 25 julio 2018
8.4
Excelente
Camille de Filipinas
Viaje en grupo
Habitación Superior
5 noches en julio de 2018
decent hotel in kemayoran”
very attentive staff
Escrito el 25 julio 2018
Dear Camille, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Respondida el 31 julio 2018
Best Western Plus Kemayoran Hotel
2.8
Christopher de Reino Unido
Familia con niños mayores
3 Habitaciones
2 noches en julio de 2018
worst hotel I've ever stayed in”
This is one of the worst hotels I've ever stayed in, and I travel a lot for my work. Check in was at 2pm, but we were not allowed to check in until nearly 6pm because the room wasn't ready. When finally we got to the room the fridge had old rotten, smelly food in it, there was sitting water in one of the bedrooms, and the whole place felt dirty and old. The swimming pool was filthy, and unusable. The breakfast was very poor. There was no redeeming feature of this hotel. Halfway through our two night stay the key stopped working, and as we were only allowed to have the one key, between the four of us it meant we had to wait for them to reissue the key, but whilst serving me they decided other customers were more important and started serving them instead. This hotel has no redeeming features at all. I am a fan of the Best Western brand, but this was a disgrace.
Escrito el 24 julio 2018
3.6
Ghea
Viaje en pareja
Habitación Superior
1 noche en julio de 2018
Not recommended ”
Sudah booking dari 1 minggu lalu dan fully paid minta kamar yang queen bed tapi malah sesampai di sana permintaan tidak di penuhi malah di kasih twin bed, Kamar tidak sesuai ekspektasi, akses ke lift susah dan lama, closet kamar mandi bocor, makanan kurang bervariatif, tulisan fresh milk tetapi rasanya seperti susu kental manis.
Escrito el 22 julio 2018
Dear Ibu Ghea, Salam hangat dari Best Western Plus Kemayoran Terima kasih telah menuliskan review mengenai pengalaman menginap Ibu di hotel kami. Sebelumnya kami memohon maaf atas kekurangan yang menyebabkan ketidaknyamanan pada saat Ibu menginap di hotel kami. kami telah menginvestigasi permasalahan ini dan kami sudah melakukan tindakan preventif kedepannya. Izinkan kami mengundang Ibu kembali ke hotel kami dan memberikan pengalaman yang lebih baik lagi dari sebelumnya. Salam hangat, Ferry Andry Suswanto General Manager
Respondida el 31 julio 2018
Best Western Plus Kemayoran Hotel
8.4
Excelente
Bintang de Indonesia
Familia con niños mayores
Habitación Superior
4 noches en julio de 2018
Best Western Kemayoran ”
Great location close to J Expo , hotel design was unique . Walking distance to the street food with varieties of food options. Staff are friendly. One morning , We received a phone call from ms Ulfa , one of the hotel staff and she was very nice asking how was the room and everything, I found this quite nice that hotel ensuring the customers feels comfortable staying at the hotel :) bravo BW Plus .
Escrito el 21 julio 2018
Dear Bintang, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Respondida el 31 julio 2018
Best Western Plus Kemayoran Hotel
2.0
juniarto de Indonesia
Viaje en pareja
Habitación Deluxe con 2 camas
1 noche en febrero de 2018
fcy”
gh
Escrito el 12 mayo 2018
7.2
Muy Bueno
Reinaldo de Australia
Viaje en pareja
Habitación Superior
1 noche en mayo de 2018
Value For Money but....”
you definitely leave feeling like you get what you paid for. The water pressure in the shower was terrible.
Escrito el 07 mayo 2018
Dear Reinaldo, "Warmest Greetings from Best Western Plus Kemayoran Hotel..." Thank you for giving your kind and favorable review to our hotel and trusting Best Western Plus Kemayoran Hotel as your staying place. We are really pleased getting a nice and constructive comment from you. First of all, we are regret for your dissatisfaction regarding your room and bathroom conditions. On behalf of Best Western Plus Kemayoran team, allow me to extend our apology for what have happened. We are looking forward to serve you again in the future Best Regards, Ferry Andry Suswanto General Manager
Respondida el 11 mayo 2018
Best Western Plus Kemayoran Hotel
2.0
Saravanaa de Malasia
Viajero de negocios
Habitación Superior
1 noche en abril de 2018
room very bad”
room very small pay more
Escrito el 24 abril 2018
Dear Saravanaa, Warmest greeting from Best Western Plus Kemayoran, Thank you for writing us a review regarding your recent stay. We are apologize that your stay didn't meet your expectation. We are extremely alarmed by your statement regarding small room. Please be informed that we have 5 type of rooms with different measurements. We would be happy to offer you another room if you could ask us upon check in. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel. Best regards, Ferry Andry Suswanto General Manager
Respondida el 11 mayo 2018
Best Western Plus Kemayoran Hotel
7.6
Muy Bueno
Herlinyanto de Indonesia
Viajero de negocios
Habitación Superior
1 noche en marzo de 2018
normal hotel”
just a normal hotel with a basic facilities.
Escrito el 24 marzo 2018
Dear Valued Guest, "Warmest Greeting from BEST WESTERN PLUS Kemayoran Hotel” Thank you for staying with us and highly appreciate the time you took to share your review. We look forward to welcoming you again in the future. Sincerely yours, Ferry Andry Suswanto General Manager
Respondida el 27 abril 2018
Best Western Plus Kemayoran Hotel
7.2
Muy Bueno
Hamde de Bangladesh
Viaje en grupo
Suite Executive de 3 Habitaciones
8 noches en marzo de 2018
Muy Bueno”
This is more of a serviced apartment type of place than a hotel. It is in a giant building but its lobby is rudimentary, it's food services woefully inadequate, and bathrooms old-fashioned. The staff do their best and are extremely courteous. A suite with three bedrooms and small living and dining areas, plus kitchenette for under $100 per day is a bargain and so I would recommend this place for budget-minded families or groups.
Escrito el 20 marzo 2018
Dear Hamde, Warmest Greetings from Best Western Plus Kemayoran Hotel Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Respondida el 05 mayo 2018
Best Western Plus Kemayoran Hotel
5.6
Deddy de Indonesia
Viaje en pareja
Habitación Superior
1 noche en febrero de 2018
Bad facilities (Room, electricity, Air-conditioning)”
our room has upgraded form deluxe to junior suite BUT have a broken Air-conditioning which we must wait until 4 hours to get it done. 1.5 hour before check-out time, the hotels cut our electricity so if looks like we forced to check-out before the time. FYI, the electricity just out in our room. The other room in same floor still functioning. Sorry but we won't recommend this place to our friends
Escrito el 19 marzo 2018
Dear Deddy “Warmest Greetings from Best Western Plus Kemayoran” Thank you for choosing Best Western Plus Kemayoran Hotel as your staying place. We really appreciate your effort to take some time in reviewing our hotel. We really pleased getting a constructive comment from you. First of all, let me convey our sincere apology for the inconvenience during your stay due to our service. We have already informed and discussed regards to this matter with department concerned. We continue to be committed to providing you and all of our guests with the highest standards of service in the industry. We guarantee this kind of problem will never happen again in the future. Thus our guests in the future won’t be experienced by similar problem. We are highly valued your review very much. Hope we will serve you again in the future. Warmest regards, Ferry Andry Suswanto General Manager
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Best Western Plus Kemayoran Hotel
8.8
Excelente
YOHANA de Indonesia
Viajero solo
Super Deluxe
7 noches en noviembre de 2017
Location is near where I want to go and price is okay”
Everything just okay. A bit stingy with toiletries. Price okay.
Escrito el 18 febrero 2018
Dear YOHANA, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Respondida el 11 mayo 2018
Best Western Plus Kemayoran Hotel
8.0
Excelente
Budi de Indonesia
Viajero de negocios
Habitación Superior
1 noche en diciembre de 2017
Muy Bueno”
Excellent bed, nice room and friendly staff
Escrito el 07 febrero 2018
Dear Budi, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Respondida el 11 mayo 2018
Best Western Plus Kemayoran Hotel
6.0
RINTO de India
Familia con niños pequeños
Junior Suite
1 noche en diciembre de 2017
Por encima de la media”
Just OK. Rooms need renovation... not much privacy as your room is very much visible to the adjacent apartment tower....You need to keep curtains always on if you need privacy.... Breakfast is just ok .... Buffet Dinner was good.
Escrito el 02 enero 2018
Dear Rinto, Warmest Greetings from Best Western Plus Kemayoran Hotel Jakarta Thank you for writing us a review regarding your stay at Best Western Plus Kemayoran Hotel.We are delighted to know that you enjoyed our dinner. However, we are sorry that our hotel didn't meet your expectation. Your comment is really valuable to us so we can improve our service and facilities. We are looking forward to serve you again in the future Best Regards, Ferry Andry Suswanto General Manager
Respondida el 05 enero 2018
Best Western Plus Kemayoran Hotel
4.8
ACHMAD de Indonesia
Familia con niños pequeños
Habitación Superior
2 noches en diciembre de 2017
not recommended”
1. Difficult to find car park, the hotel location is combine with other apartment and lack of information on car park location. 2. Refrigerator in the room is not cool at all. 3. Swimming pool is not so clean. 4. I ask to clean my room in the morning, after asking twice, the cleaning service come at 4 p.m. when i already back to the room.
Escrito el 29 diciembre 2017
Dear Achmad, Warmest Greeting from Best Western Plus Kemayoran Hotel Thank you for staying with us and highly appreciate the time you took to share your review. Kindly accept our sincere apologies for the inconvenience. Please be sure that your constructive review has been passed to related department and immediate corrective action has been taken. However we will remain focus on always provide the best service and facilities for our guest by maintaining our high quality standards. We look forward to welcoming you again in the future. Sincerely yours, Ferry Andry Suswanto General Manager
Respondida el 05 enero 2018
Best Western Plus Kemayoran Hotel
8.0
Excelente
Nicholas de Reino Unido
Viajero de negocios
Habitación Superior
2 noches en diciembre de 2017
Details are missing”
Great place, big room, terrific tv, okay internet and a marvelous breakfast. Service is to be desired. Very slow in restaurant for lunch or dinner, perfect for breakfast. List of cocktails on menu ... but ... no cocktails. In fact, no alcohol. Airco broke. Made mess of room. Maintenence repaired, but didn’t clean. Following morning, well over two hours for cleaner to come!!! If details are seen and looked after, this would be the perfect place in Jakarta to stay. Amazing riverlike swimmingpool and minimarket next door entrance
Escrito el 23 diciembre 2017
Dear Nicholas, Warmest Greeting from Best Western Plus Kemayoran Hotel Thank you for staying with us and highly appreciate the time you took to share your review. We are glad to know that you enjoyed your stay at our hotel. Kindly accept our sincere apologies for the inconvenience. Please be sure that your constructive review has been passed to related department and immediate corrective action has been taken. However we will remain focus on always provide the best service and facilities for our guest by maintaining our high quality standards. We look forward to welcoming you again in the future. Sincerely yours, Ferry Andry Suswanto General Manager
Respondida el 05 enero 2018
Best Western Plus Kemayoran Hotel
7.2
Muy Bueno
Patricia de Indonesia
Viaje en pareja
Habitación Superior
2 noches en diciembre de 2017
overall okay”
Room was big and clean. bathroom was also big and clean. One thing was I have requested a double bed in a smoking room but when I checked in the staff said there was only a twin room in a smoking room and all rooms were full. I told the staff that i have requested double bed and smoking room so he double checked again and gave me a double bed but non smoking room. No point in requesting even if you booked far before.
Escrito el 21 diciembre 2017
Dear Patricia, Warmest Greeting from Best Western Plus Kemayoran Hotel, Thank you for staying with us and highly appreciate the time you took to share your review. Kindly accept our sincere apologies for the inconvenience. Please be sure that your constructive review has been passed to related department and immediate corrective action has been taken. However we will remain focus on always provide the best service and facilities for our guest by maintaining our high quality standards. We look forward to welcoming you again in the future. Sincerely yours, Ferry Andry Suswanto General Manager
Respondida el 05 enero 2018
Best Western Plus Kemayoran Hotel
12345
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