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Essence d’Orient Hotel & Spa

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Exceptional9.2
Based on 385 reviews
98% would recommend to a friend
Essence d’Orient Hotel & Spa
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Balcony/terrace
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9.5 Exceptional location
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9.5Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

  • Blackout curtains

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Room choices
Executive Suite
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  • 40 m²
  • 1 super king bed
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Suite City View
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  • City view
  • 38 m²
  • 1 king bed
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Deluxe with Window
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  • City view
  • 25 m²
  • 1 queen bed
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Junior Suite Balcony
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  • City view
  • 30 m²
  • 1 king bed
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Superior Window
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  • No view
  • 25 m²
  • 2 single beds or 1 queen be...
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Family Connecting
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  • No view
  • 48 m²
  • 2 single beds and 1 queen b...
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Standard
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  • No view
  • 13 m²
  • 1 queen bed
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Deluxe Balcony
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  • City view
  • 27 m²
  • 1 queen bed
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Nearest essentials

Airports
  • 3.7 kilometers to
  • Gia Lam Airport (VGL)
  • 21 kilometers to
  • Noi Bai International Airport (HAN)
Public transportation
  • 1.3 kilometers to
  • Le Duan Railway Station
  • 1.6 kilometers to
  • Hanoi Railway Station
Hospital or clinic
  • 1 kilometers to
  • Benh Vien Phu San Ha Noi
Pharmacy
  • 200 meters to
  • 69 Hang Duong Pharmacy
Convenience store
  • 100 meters to
  • Circle K
Cash withdrawal
  • on site

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Verified guest reviews

Agoda Reviews (385)
Booking.com Reviews (374)

4.9

Filter by guest type:
Exceptional
  • Cleanliness 9.1
  • Facilities 8.5
  • Location 9.5
  • Room comfort and quality 9.1
  • Service 9.6
  • Value for money 9.2
Excellent
  • Cleanliness 8.9
  • Facilities 8.1
  • Location 9.0
  • Room comfort and quality 8.6
  • Service 9.1
  • Value for money 8.9
Exceptional
  • Cleanliness 9.3
  • Facilities 8.7
  • Location 9.7
  • Room comfort and quality 9.2
  • Service 9.8
  • Value for money 9.3
Exceptional
  • Cleanliness 9.3
  • Facilities 8.9
  • Location 9.5
  • Room comfort and quality 9.1
  • Service 9.8
  • Value for money 9.5
Exceptional
  • Cleanliness 8.9
  • Facilities 8.2
  • Location 9.7
  • Room comfort and quality 9.3
  • Service 9.5
  • Value for money 9.4
Exceptional
  • Cleanliness 9.3
  • Facilities 8.2
  • Location 9.6
  • Room comfort and quality 9.3
  • Service 9.9
  • Value for money 8.8
Excellent
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 9.2
  • Room comfort and quality 9.1
  • Service 9.2
  • Value for money 8.6
Provided by verified guests of Agoda
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  • Standard
  • Superior Window
  • Deluxe with Window
  • Junior Suite Balcony
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10.0
Zahir from United Kingdom
Family with young children
Standard
Stayed 2 nights in August 2017
Comfort and best service in town”
My family and I stayed at the hotel for three nights. We had two adjoining rooms so that the kids to stay in one room and my wife and I in the other. The rooms are clean and the beds were really comfortable. What really stood out, however, was the staff. Very attentive, very helpful and very responsive to every request. By far the best service I've seen in my 5 or 6 trips to Hanoi over the years. Highly recommended.
Reviewed August 28, 2017
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10.0
Zahir from United Kingdom
Family with young children
Superior Window
Stayed 1 night in August 2017
Comfort and best service in town”
My family and I stayed at the hotel for three nights. We had two adjoining rooms so that the kids to stay in one room and my wife and I in the other. The rooms are clean and the beds were really comfortable. What really stood out, however, was the staff. Very attentive, very helpful and very responsive to every request. By far the best service I've seen in my 5 or 6 trips to Hanoi over the years. Highly recommended.
Reviewed August 28, 2017
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8.4
Maxine from Australia
Couple
Deluxe with Window
Stayed 4 nights in August 2017
Excellent”
Room at the Essence d'Orient was very nice, spacious and roomy with a balcony. We were right in the heart of a very busy area, yet when you closed the door it was so peaceful and quite. Couldn't hear a thing! Bathroom area was great, plenty of space to put wet pack items. Having a balcony was a bonus as my husband took some amazing photos of the vendors with all sorts on produce riding through the streets on their bicycles. Great breakfast and very attentive waiting staff. We had some flight changes and staff at reception were very helpful ringing through to our next hotel to advise of the revised pick-up times. My only disappointment was I never seemed to be able to get a hot shower and we were there for 4 nights, being so hot and sticky 36 degrees and walking until our feet were so sore, it would have been good to relax under a hot shower, we stayed on the 5th floor in room 505. It is an extremely busy area, where the whole pavement in front of our hotel is covered with people eating and drinking, and music ringing out, if you like this sort of thing then go for it, I think next time, I would prefer to stay a few streets away in a quiter area where you can soak up the ambience, but this is in no way a fault of the hotel, just personal preference. Overall a great stay here.
Reviewed August 18, 2017
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8.4
Antony from Australia
Couple
Superior Window
Stayed 2 nights in July 2017
Good hotel in great area ”
Everything worked out well for two couples - would gladly stay again ..
Reviewed August 15, 2017
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9.6
Tsing from Hong Kong
Family with teens
Family Connecting
Stayed 1 night in August 2017
Exceptional”
The staffs are well trained. They explain everything clearly and with decent manner. The room is clean and nicely decorated. The restaurant in the hotel is superb, with offering special discount for hotel guests. As it is too close to the night market during weekends, the pubs and restaurants nearby create lots of noise. It's nice that our room is very far away from the main street, our room is still really quiet.
Reviewed August 07, 2017
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10.0
Mellissa from Singapore
Business traveler
Standard
Stayed 3 nights in July 2017
Brilliant Service!”
Excellent service all round, from front desk, to restaurant to Spa services, The staff at the Spa went out of their way to work extra hours to accommodate our request for an extended duration even though it was past their opening hours. Kudos! I can't wait to stay here again on my next visit.
Reviewed July 30, 2017
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10.0
Jiann from Malaysia
Business traveler
Superior Window
Stayed 1 night in September 2016
Located on Happening street”
This hotel very convenient access to old street and convenient store Nice breakfast.
Reviewed July 20, 2017
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9.2
Max from United States
Couple
Deluxe with Window
Stayed 3 nights in July 2017
Excellent service and value”
We stayed at the Essence d' Orient for three nights and have nothing but good things to say about the place. Staff went out of their way to make us comfortable and meet our requests. The spa was excellent as well. Hard place to beat at such a reasonable price.
Reviewed July 15, 2017
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9.6
Jaimee from Australia
Family with young children
Family Connecting
Stayed 3 nights in July 2017
Great location and friendly staff”
We were made very welcome at Essence. We were traveling with our three young children (including an infant) and had an interconnecting room which was essential. The staff were always happy to help us, even cooking up meals for our baby at breakfast. The location couldn't be better for exploring the Old Quarter which was handy when you have three small children who limit your outings. The rooms were a little dark with no views but that's probably normal in the middle of the city. Having a spa on site was a bonus especially as it was lovely and very reasonably priced. I would be happy to recommend staying at Essence for a great middle-of-the-range affordable and friendly hotel with everything you need for an enjoyable stay.
Reviewed July 11, 2017
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5.6
Loisa from Philippines
Business traveler
Superior Window
Stayed 1 night in June 2017
Booked two separate rooms as I travelled with coll”
Booked two separate rooms as I travelled with colleagues, however the receptionist informed us that we can stay in a bigger room with balcony and thus we didn't use the standard room I booked for myself, thinking that I will get refunded for that, which didn't happen. Came back to the hotel and emailed them to follow up but was informed that the room was not put on sale so I can't get a refund. I initially planned to come back after 3 days and stay for another 2 nights but I opted to stay in another hotel, as I feel I was fooled/cheated on.
Reviewed July 10, 2017
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