This property is in high demand!
Last booked 9 hours ago
"Nice hotel, clean, cozy."
April 16, 2018
Located in heart of Hanoi
Free Wi-Fi in all rooms!
Last booked 9 hours ago
|Value for money||9.1|
|Distance to city center||0.01 km|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||3.9 km|
December 25, 2018
"This is my third year in a row that I stayed at the Essence Palace Hotel and my stays have always been wonderful and memorable."
December 26, 2018
"The staffs are nice."
April 16, 2018
"Very near by lake hoankiem, easy to access to nice restraura..."
December 10, 2018
When visiting Hanoi, you'll feel right at home at Essence Palace Hotel, which offers quality accommodation and great service. Only 31.2 km away, this 3.5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Essence Palace Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel provides 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas to ensure our guests the greatest comfort.
The ambiance of Essence Palace Hotel is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. The hotel offers many unique recreational opportunities such as spa, massage. Enjoy unparalleled services and a truly prestigious address at the Essence Palace Hotel.
"Lovely A+ staff, breezy check in and know exacly when to hel..."
October 15, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Essence Palace Hotel & Spa
Show reviews that mention
Awesome home away from home!”
The hotel room is very chic and cozy. It’s very clean and the rain shower is great! The hotel location is also very good as it’s situated right in the middle of the food street, market, cafes and supermarket. The hospitality and service especially from Ken and his team was superb! They made us feel so comfortable and went the extra mile to assist us in any way possible. Do stay at Essence Hotel if you’re in Hanoi and i’m sure you’ll have a great experience with them just like my bf and I did! :)
The best hotel! ”
We had the BEST stay at Essence Hotel! The staff are amazing and so helpful, especially Lily who helped us extend our stay by a few extra nights over WhatsApp and made everything so easy for us. She was always on hand to give us recommendations of things to do. The rooms are stylish, modern and have super comfy beds. The hotel is also in the perfect location near the lake. Plus, the restaurant has incredible food. We also got a room upgrade for our first night which was a great surprise! Highly recommend :)
The service is superb from check-in till check-out! A very warm welcome and recommendation of local area for exploration. The room we have chosen is a Balcony Suite which is clean, excellent and value for money. Dinner and Massage promotion is also good and value for money! We used their airport transfer as well which is also a reasonable price. It has everything we need for a short stay in Hanoi Old Quarter.
Great Location, Clean Room, Super Friendly Staff”
My friends and I booked 2 standard rooms, we have big bathroom, clean room and comfy. We have all needed facilities, toiletries, hair drier, cloth hangers, welcome fruits. Hoam Kiem Lake, Water Puppet, St Josep Church and Beer Junction are within walking distance.
The staff were impressively kind, friendly and most helpful! Probably one of the reason that made the trip unforgettable.
Clean , great breakfast , good location and very friendly and polite staff in particular Ms Anna”
Clean , great breakfast , good location and very friendly and polite staff in particular Ms Anna
Clean , great breakfast , good location and very friendly and polite staff in particular Ms Anna ”
Clean , great breakfast , good location and very friendly, polite and helpful staff in particular Ms Anna who was such a gem
Best Hotel I have ever stayed in Hanoi”
This place is a perfect package, Location is perfect, in the heart of old quarter. Staffs were amazing, attending with smile , Front Desk Mr. Alex and Tour organizer Mr. Stephen is really really helpful even though i didn't join the tour. if you get lucky like i did , you might get a free update room depending upon the booking status. Room was very spacious. There is a lots of choice for the breakfast. I would highly recommend this gem. I will come definitely saty here again. Thank you for your amazing hospitality Essence Palace Hotel.
Perfect location, amazing staff and pretty rooms”
I can't comment on breakfast, however, the staff was amazing. They were really welcoming, gave us all information we needed and more. The room was nicely decorated (modern feel), and despite being on the smaller side, it was perfect for a couple. As for the location, it is right in the middle of the old quarter, so walking distance from almost every touristy sight of Hanoi. I highly recommend this hotel!
Good location; 5mins walk to the night market! Very friendly staff; even received a complimentary room upgrade.
Fantastic stay at Essence Palace ”
First but not last time, room was nice and cozy, great location in the heart of Old Quarters, service was just super, we had room service food and food was really good, breakfast was ok. Basically can highly recommend this hotel.
Comfortable & Good Location”
Attentive staff, good breakfast spread, very good location in Old Quarter.
Weekend trip to Hanoi”
The hotel is located in a very central to Old Quarters; and just a block away from all the action and noise. Rooms are clean and the service team at the hotel were incredible, always ready to assist. The restaurant in the basement was really good, and had the best service and very accommodating to any requests. Do note that there are a few very nice restaurants, Bia Hoi (local beer) and bun cha, pho within 5 mins walk. Highly recommended.
Small rooms but good value”
Rooms are small but if you're not going to be spending the whole day in the room, it doesn't matter. Location is excellent, smack right in the middle of everything and a short walk to others. The breakfast is nothing to shout about, lacks variety and the Pho lacked taste. The hotel manager Steve was extremely friendly, accommodating and warm. We only stayed for one night though as this was just a transit hotel, for us. I would come back to stay here again.
Need to double check what room size you are getting ”
Found it through my travel in Vietnam and booking hotels the three star hotels are a bit tricky when it comes to the pictures they show on the website. Don’t get me wrong the pictures are correct but a bit edited
Friendly staff with manager Steve being a great help arranging transport bookings to Halong, airport and even where to get Vietnamese pate so thank you! Stayed in the deluxe with balcony overlooking the busy front street. Despite one floor above street level, noise did not prove a problem with doors closed. In fact I enjoyed the proximity to the hustle and bustle. The addition of a small outdoor chair and table to have a beer or coffee would have been great to soak in the old quarter. Room fittings were decent and adequate, the wc even had a "washlet" - a Japanese style seat for ablutions which was appreciated. All in all, a rather pleasant stay and recommended.
friendly and professional”
We spent 1 night at Essence Palace Hotel & Spa at the end of October. The room is very clean, practical, and comfortable to stay. Staff was very friendly, professional and gave us tips on what to do, where to eat, etc in the city. We left Hanoi for Ninh Binh for a few nights and spent half a day in Hanoi before flying out of Vietnam. When we were checking out the hotel, we were told that we could come back to the hotel after Ninh Binh trip to drop off our luggage and even take a shower for free before heading to Hanoi Airport. We really appreciate their hospitality. Bun Cha right next to Essence Palace is really good!
Amazing hotel in the center of town”
Staff were very attentive and polite and although the hotel does not stand out in terms of facade or prominence at street level, it is a very well managed property. Rooms are a little small but most travelers are out most of the day and it should not pose a problem. The hotel restaurant is justifiably well rated and there's good food along the street. Staff speak excellent English, many attractions and good food are within walking distance and I will highly recommend Essence. Do note during weekends, with the center of town closed to traffic some taxis may have problems finding the place.
This is absolutely a great hotel. Got a great location. The staff at the reception are all lovely, kind and helpful, they gave so many advices to us to make our trip wonderful. Highly recommended with this hotel and their staff.
Nice cosy boutique hotel conveniently located in the Old Quartier near restaurants and shops. Rooms are small but clean and nicely furnished. Best aspect of this hotel is the service - the staff has truly excellent customer service skills, from the reception to the restaurant.