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Essence Palace Hotel
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9.4 Exceptional location
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9.4Location
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Exceptional
From 717 reviewsSee what guests said
9.1
96% would recommend to a friend
  • Airport transfer

  • Heart of the City

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
Deluxe with Window
...
  • City view
  • 22 m²/237 ft²
  • 1 queen bed
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Junior Suite with Balcony
...
  • City view
  • 27 m²/291 ft²
  • 2 single beds or 1 double b...
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Deluxe with Balcony
...
  • City view
  • 23 m²/248 ft²
  • 1 double bed
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Family Connecting
...
  • No view
  • 45 m²/484 ft²
  • 2 single beds and 1 double ...
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Superior
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  • No view
  • 22 m²/237 ft²
  • 2 single beds or 1 double b...
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Balcony Suite
...
  • City view
  • 38 m²/409 ft²
  • 1 queen bed
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Standard
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  • No view
  • 15 m²/161 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (717)
9.1
Filter by guest type:
Cleanliness9.2
Facilities8.5
Location9.4
Room comfort and quality9.0
Service9.5
Value for money9.1
Provided by verified guests of Agoda
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12345
10.0
Cattia from United States
Couple
Superior
Stayed 4 nights in November 2017
GREAT LOCATION & COMFORTABLE
Rooms are comfy and the staff very attentive and everything very clean
Reviewed January 20, 2018
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7.6
CHOON from Singapore
Couple
Superior
Stayed 1 night in January 2018
Very good
Cozy hotel overall, we had some difficulty locating the place as we chose to walk to Old Quarters. Room was warmly appointed but bath room space is really tight. Thank you for complimentary upgrade. We only stayed for 1 night as we have to catch early morn transport to Sapa. Locate is convenient once you get the hang of walking around Old Quarters.
Reviewed January 18, 2018
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10.0
Zach from Singapore
Couple
Junior Suite with Balcony
Stayed 4 nights in January 2018
Near to all key attractions
Walking distance to night market and Lake area. Right in heart of old quarter but not noisy at night. Certain streets can be rowdy and noisy but not this hotel's. Staff are all friendly and remember you by your name and country, which is a nice touch.
Reviewed January 17, 2018
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8.4
Chris from United States
Couple
Deluxe with Balcony
Stayed 1 night in December 2017
Located right in the Old City
Nice hotel located right in the middle of Hanoi's old city and right next to the weekend pedestrian areas. Upper floors are not too noisy as well.
Reviewed January 15, 2018
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10.0
Sarah from France
Couple
Deluxe with Balcony
Stayed 3 nights in January 2018
Exceptional
All the staff speak great English, which helps greatly in communication in Asia. Great location!! just a couple of streets away from the lake and the water puppet theatre. I highly recommend this hotel!!
Reviewed January 09, 2018
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9.6
Dmitry from Russia
Couple
Superior
Stayed 3 nights in September 2017
Great place with great restaurant
We have been staying in this place as it was located in the Old Quarter which is a must IG you want to explore the real Hanoi. Rooms are very cozy though not so big. The best thing in this place is its restaurant which is located on the ground floor. Great chef - we have enjoyed all out dishes not only the taste but the presentation was also great plus the cozy lighting gives you some special mood in there. Highly recommended.
Reviewed January 08, 2018
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9.6
Chihana from United States
Family with young children
Deluxe with Balcony
Stayed 1 night in December 2017
Excellent Customer Service
Essence was a wonderful base camp for our family of 4 plus grandparents traveling and touring Hanoi as well as touring around the area to Ninh Binh, SaPa, and Halong Bay. They accomodated all of our questions and requests for suitcase storage, packed us early bagged breakfasts, and even shipped out a few items we forgot at the hotel room to our destination in Hoi An for free. Their staff out outstanding, nice, and stood out as one of the best during our trips to other hotels in other Vietnamese cities. Location was great and within walking distance to Hanoi higlights. Highly recommend.
Reviewed January 07, 2018
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9.6
Cynthia from United States
Couple
Deluxe with Balcony
Stayed 2 nights in December 2017
Great hotel with great service
The staff were very helpful with great english. We were going to Halong Bay for a day and they suggested us leaving big luggage with them. The hotel is at the city centre in old quarter and is very easy to access. The room is clean and comfortable.
Reviewed January 03, 2018
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9.2
Witsarut from Thailand
Group
Standard
Stayed 1 night in January 2018
Exceptional
Nice location and staff.
Reviewed January 03, 2018
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10.0
Ken from Singapore
Family with teens
Superior
Stayed 1 night in December 2017
Clean and cozy hotel.
Great hotel with plenty of eateries nearby. Rooms are a good size and clean. A laptop is provided in the room for internet access. Breakfast is good. Very near to the lake and centre of old quarter. Nice and courteous staff with a welcome drink upon check in.
Reviewed January 03, 2018
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