After booking, you will receive an email from the property with payment and key pick-up instructions.
Guests are kindly requested to collect keys in the following addresses:
- Reservations arriving between May and November: Apartments 3000 - Carretera Canillo - Pas - Entrance to Valle del Inclés valley - Casa Jan del Sastre Building, ground floor - next to Michelin repair shop
- Reservations arriving between December and April: Apartamento 3000, Avinguda d'Encamp 39, Pas de la Casa
Please note the office is open from 17:00 to 20:00. Key collection is free of charge until 23:00.
Late check-in from 23:00 to 01:00 incurs an extra cost of EUR 20 to be paid on arrival.
Late check-in after 01:00 incurs an extra cost of EUR 35 to be paid on arrival. Please note that the check-in and key-collection take place at: Oficina Apartamentos 3000 - DICIEMBRE-ABRIL Avda. Encamp,39,local en Pas de la Casa-TLF.+376684428 / MAYO-NOVIEMBRE Ctra.Gral. 2 (Canillo-Pas)-Entrada al Valle de Inclés-Ed. Casa Jan del Sastre bajo-Junto taller La Roda (Michelin), Soldeu- Tlf.+376-684756, AD 200 Pas de la Casa / Soldeu según temporada. Please inform Estudis Turístics Cims Pas 3000 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.