Best Western Papilio Hotel
Best Western Papilio Hotel
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Külalistetuba Best Western Papilio Hotel
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Fuajee Best Western Papilio Hotel
Fuajee
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Fuajee Best Western Papilio Hotel
Fuajee
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Hotelli interjöör Best Western Papilio Hotel
Hotelli interjöör
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KAARDIL Best Western Papilio Hotel
KAARDIL
Võrratu
Asukoht
8,0
Vaata kõiki 6 fotosid Best Western Papilio Hotel
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Eemaldatud lemmikutest
Võrratu
Aluseks: 753 arvustustVaata, mida külalised on kirjutanud
8,2
/
10
Suurepärane puhtuseaste
8,4
91% soovitaks sõbrale
Vastavus hinnale8,3
Kaugus linnakeskusest4 km
Asukoha hinnang8,0
Lähim lennujaamJuanda International Airport (SUB)
Kaugus lennujaamast8,1 km
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8,4
Suurepärane
Toa mugavus ja kvaliteet
Suite with King Bed Non Smoking with Continental Breakfast
Suite with King Bed Non Smoking with Continental Breakfast
...
  • Toa suurus: 56 m² / 603 ft²
  • Vaade: Linn
  • 1 suur voodi
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Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
...
  • Toa suurus: 28 m² / 301 ft²
  • Vaade: Linn
  • 2 Üheinimesevoodid
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Deluxe Room with Queen Bed City View Smoking with Continental Breakfast
Deluxe Room with Queen Bed City View Smoking with Continental Breakfast
...
  • Toa suurus: 28 m² / 301 ft²
  • Vaade: Linn
  • 1 keskmise suurusega voodi
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Sviit vaatega linnale (Suite with City View)
Sviit vaatega linnale (Suite with City View)
...
  • Toa suurus: 56 m² / 603 ft²
  • Dušš
  • 1 ülisuur voodi
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Deluxe Room with Queen Bed City View Non Smoking with Continental Breakfast
Deluxe Room with Queen Bed City View Non Smoking with Continental Breakfast
...
  • Toa suurus: 28 m² / 301 ft²
  • Vaade: Linn
  • 1 keskmise suurusega voodi
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Kahe eraldi voodiga luksustuba (Deluxe Twin Room)
Kahe eraldi voodiga luksustuba (Deluxe Twin Room)
...
  • Toa suurus: 28 m² / 301 ft²
  • Dušš
  • 2 Üheinimesevoodid
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Kaheinimesevoodiga luksustuba (Deluxe Double Room)
Kaheinimesevoodiga luksustuba (Deluxe Double Room)
...
  • Toa suurus: 28 m² / 301 ft²
  • Dušš
  • 1 suur voodi
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Keskmise suurusega voodiga luksustuba (Deluxe Queen Room)
Keskmise suurusega voodiga luksustuba (Deluxe Queen Room)
...
  • Toa suurus: 28 m² / 301 ft²
  • Dušš
  • 1 suur voodi
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Deluxe Room with 2 Single Beds City View with Balcony Non Smoking with Continental Breakfast
Deluxe Room with 2 Single Beds City View with Balcony Non Smoking with Continental Breakfast
...
  • Toa suurus: 28 m² / 301 ft²
  • Vaade: Linn
  • 2 Üheinimesevoodid
Lisa kuupäevad, et näha hindu
Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
...
  • Toa suurus: 28 m² / 301 ft²
  • Vaade: Linn
  • 2 Üheinimesevoodid
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Uusimad külastajate kommentaarid

Agoda arvustused (753)Booking.com arvustused (410)
Hotelli seisukord/puhtus8,4
Teenused7,9
Asukoht8,0
Toa mugavus ja kvaliteet8,4
Teenus8,2
Vastavus hinnale8,3
Koostatud kontrollitud külastajate poolt Agoda
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Kuvatakse 488 kontrollitud kommentaari
12345
9,2
Erakordne
Linda alates Indoneesia
Perekond väikeste lastega
Deluxe Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Viibis ühe öödetsember 2018
Excellent!”
Overall,we had very wonderful stay, spacious room, value for money, clean, breakfast is tasty with various menu, sky pool is Just excellent with very nice view.One thing,I left my phone charger and I called the hotel, one of staffs said that he will call me back after he checked it out, unfortunately I didn't receive the call till I left the City
Arvustatud 09 detsember 2018
8,4
Võrratu
Esam alates Indoneesia
Ärireisija
Deluxe Room with Queen Bed City View Smoking with Continental Breakfast
Viibis ühe öödetsember 2018
Nice”
Well maintained but the parking facility is limited.. only 2 lifts operates if only one works you better take the stairs! Otherwise everything is ok Breakfast is good
Arvustatud 09 jaanuar 2019
10,0
Erakordne
liza alates Indoneesia
Ärireisija
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Viibis ühe ööjaanuar 2019
Awesome, thank you”
Satisfy for their hospitality service and spacious bed room comfy. Will come back. Thank u
Arvustatud 08 jaanuar 2019
8,0
Võrratu
Jessy alates Indoneesia
Ärireisija
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Viibis ühe ööoktoober 2018
Väga hea”
Spent a night here for transit only. I arrived late at night and left early in the morning, so I didn't have a chance to enjoy the hotel facilities other than my room & the restaurant. Superior Room is spacious enough, clean & comfy. I need some technical help at midnight, and their personnels was ready to serve promptly. Their restaurant is quite large, pretty & comfortable. Breakfast has enough variants, with Indonesian, Asian & International choices of food, although their taste is so-so. Some improvements on their taste will be appreciated. All restaurant staff supposedly need to be ready to serve in their respective positions when breakfast time started (6 a.m) instead of coming late. Some of the servers should pay attention more to the guests instead of busy chatting and watching TV. I might stay here another time, but perhaps will take the room-only option.
Arvustatud 09 oktoober 2018
8,8
Võrratu
Muhammad alates Indoneesia
Perekond väikeste lastega
Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
Viibis ühe öödetsember 2018
Low connection of Internet”
Low connection of Internet,no bathtub
Arvustatud 20 detsember 2018
9,6
Erakordne
li alates Malaisia
Rüh
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Viibis ühe öönovember 2018
The services and facilities are exceed my expectations. The staffs are fast respond.”
Honestly, dint expect for such a best services and facilities in a affordable price. From the hot towel and welcome drink at the reception, the welcoming letter and kue in the room, the well maintaining swimming pool and gym, variety range of breakfast buffet until transportation to airport,it totally worth more the price! However, they should take a serious fix and repair on the water dripping issue during rainy day. We found the water dripping from the windows and dripped through the tv, we filed the complaint and they fast respond in changing a new room for us. Again, we found water dripping from the air-conditioning system, we filed the complaint and they had the technicians to fix it. The next day, we saw water dripping inside the lift. We satisfied with the services and facilities but not the water dripping issue.
Arvustatud 27 november 2018
10,0
Erakordne
HUANG alates Taiwan
Ärireisija
Viibis ühe ööjaanuar 2018
It is the best hotel in the town!!!”
I need to fly to the other countries in the other day. It is the reason I check-in one night in Papilio Hotel. The hotel is excellent. The service is wonderful from the front desk until the room services. The Gym is good and the swimming pool is big enough. For the breakfast, they have various kinds of foods. I love the hotel and definitely, I will check-in there again. Thank you, AGODA.
Arvustatud 19 jaanuar 2018
5,6
Ivano alates Itaalia
Üksikreisija
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Viibis ühe ööoktoober 2018
Disappointed how the service of this hotel change after one year ”
From my last stay at this hotel the service change . I arrive in the hotel and the staff was absend, no one can help to carry the 2 heavy bag into the room . They give me the corner room on 26 floor , was to much nosing from the next room . The Wi-Fi doesn't work at all and I call the reception to come and check but no one came . The breakfast was extremely full of people that everything finish and even wait for 20 minute , nobody refil the fruit . I can say that in 2017 I spend more than one month in this hotel and everything was fine , this time just one night and was really worst . I'll not chose this hotel anymore and I'll no recommend to anyone to stay there .
Arvustatud 08 oktoober 2018
10,0
Erakordne
Cornelius
Ärireisija
Deluxe Room with Queen Bed City View Non Smoking with Continental Breakfast
Viibis ühe ööoktoober 2018
Good for business trip”
The hotel provide good facility and near the tol gate entrance.
Arvustatud 30 oktoober 2018
9,6
Erakordne
ENG alates Malaisia
Ärireisija
Deluxe Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Viibis 3 ööd oktoober 2018
Everything is Excellent”
Very relaxing
Arvustatud 22 oktoober 2018
8,8
Võrratu
yichao alates Hiina
Ärireisija
Viibis ühe öönovember 2017
Võrratu”
1) it is located near the airport, which is the newer part of city Surabaya. Pros is that it is new, with wider road, but the cons is that you don’t find any restaurants around. The only choice is A&W hamburgers, which is inedible; 2) Facilities: it takes forever to wait for the elevators to come, since there are only two elevators for so many rooms; 3) Breakfast: there are lots of choices, like the other same-level hotels, but the tastes: there is still lots of room to desire; 4) WIFI: Slow, slow, slow; 5) Value for money: middle
Arvustatud 14 november 2017
9,2
Erakordne
Muhammad alates Brunei
Üksikreisija
Viibis 2 ööd august 2017
Excellent Hotel in Jl. Ahmad Yani Rungkut Surabaya”
Spacious Room with modern concept. Easy access to everywhere. A&W Fast Food is located at the Hotel Lobby. Make sure you tell the driver the word Papilio Hotel instead of only mentioning Best Western Hotel as some public transportation driver in Surabaya didnt know the Best Western Hotel. Overall i like this hotel and for sure will stay here again soon.
Arvustatud 01 oktoober 2017
9,2
Erakordne
FEINI alates Indoneesia
Perekond suurte lastega
Viibis ühe ööjuuni 2017
Bali trip”
From jakarta to Bali, we go pass by Surabaya and stay 1 night at this hotel, very clean, good staff and good price, the bed is also comfort, we will come back again if visit surabaya again. Very recommended hotel to stay
Arvustatud 25 juuni 2017
8,8
Võrratu
Arie alates Indoneesia
Perekond väikeste lastega
Superior Room with 2 Single Beds Non Smoking
Viibis 2 ööd aprill 2017
Great breakfast, perfect for family”
I stay with my wife and two kids. They spend good time swimming here. Breakfast was superb, a lot of variety of food. Room was okay and clean.. Overall, we had pleasant stay and would recommend anyone this hotel.
Arvustatud 25 mai 2017
10,0
Erakordne
brenda alates Singapur
Rüh
Viibis ühe öömärts 2017
More than what we paid for”
It was everything we needed for a good night's rest. Wonderfully plump pillows and soft beds. There was also welcome drinks in the reception which also had welcome breakfast bites for the morning. The breakfast was adequate. Could do with a bigger spread of items. Loved that there was a bar and A&W just downstairs (:
Arvustatud 25 märts 2017
8,8
Võrratu
Satish alates Singapur
Üksikreisija
Viibis ühe ööjaanuar 2017
Great hotel”
The hotel is fantastic. Great facilities and amazing staff. Everything worked in the room. Comfortable stay. Amazing breakfast. The only negative point is that the nearest convenience store is kinda far away on foot.
Arvustatud 25 jaanuar 2017
9,6
Erakordne
Muhammad alates Singapur
Rüh
Superior Room with 2 Single Beds Non Smoking
Viibis ühe ööseptember 2016
Perfect”
The view from the hotel is stunning as i was staying on a high floor, supermarket is very near, and the room is quite spacious and it meets my expectations, in terms of cleanliness and helpful, always smiling staff.
Arvustatud 17 oktoober 2016
8,7
Võrratu
Edward alates Ameerika Ühendriigid
Perekond väikeste lastega
Viibis ühe ööveebruar 2016
Great location and comfort ”
location, comfort, breakfast
Clean comfortable rooms with all the amenities. The beds are very comfortable and we had a very good night’s sleep. We dined in at the “Mariposa” restaurant and found both the food and service to be extremely poor. We were a party of six and we were the only table in the restaurant. After ordering we waited over 30 minutes for the food to arrive. Each order arrived separately, with 15 minutes between the arrival of the first and the last. The steak and lamb chops were so salty that they were almost inedible. Overall, it was a miserable dining experience. Our room included breakfast which was a pleasant surprise after the dismal dining experience. The buffet had a great variety of Western and Indonesian breakfast fare, including an omelet bar and espresso machine. Excellent breakfast. The free wifi is good, but disconnects automatically after about 5 minutes of inactivity, requiring you to log in over and over again; however, tech support arrived quickly with fruit tray in hand to resolve a connectivity issue. The room service is also quite poor. We had to call three times to reception before our request for ice was fulfilled. I also had to call to have the air conditioning fixed and no one ever came.
Arvustatud 19 veebruar 2016
8,4
Võrratu
Chee alates Singapur
Paar
Viibis ühe ööveebruar 2016
Comfortable Hotel with excellent service!”
Everything is good from the rooms to the breakfast spread, we even have live guitar musician performing during breakfast! All staff are very helpful, polite and attentive. We were pleasantly surprise when we are served with a complimentary evening tea (including teapot of tea & 3 parties) in our room Great service! Only thing to complain about is the traffic hassle to make a long u-turn wherever you goes out or comes back. Overall it is an excellent hotel for business travellers!
Arvustatud 13 veebruar 2016
8,0
Võrratu
Yohanna alates Indoneesia
Ärireisija
Viibis ühe ööjaanuar 2016
Bad Telephone Signal for any Local Telep Providers”
Breakfast was good, Large Room, complete Gym
Bad experience with signal, we are using 3 different providers; we cant make telp clearly. We are travelling for business, too bad we often lost signal. Swimming Pool was small. This time our 2nd visit; 1st visit by walking. We had bad experience with pool that was so dirty.
Arvustatud 30 jaanuar 2016
12345
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