Hotellid ja majutuskohad asukohas Tulum

It’s fair to say this is one of the best hotels we’ve stayed at. The team go above and beyond, nothing is ever too much hassle and they have done all they can to make our stay pleasant. The preferred club manager Fernanda gave us world class service and our concierge Fernando was exceptional.

Honestly I give this resort a 6.5/10. The staff was extremely nice at all the bars throughout the resort and the restaurants. Julian at the lobby bar was very sweet as well, hard worker. I give it this rating due to the navigation on the resort, it can be very confusing to find places, the app was not shared to me at the time of check in. The biggest pain was the influx in taxi cost and the negotiation of them, such a rip off and the resort was really high for one person. To get the same trip less than $5USD they would charge between $20-$60 to the hotel zone and the ADO terminal which is 8 mins. Download InDrive for rides.

Our stay at Azulik was truly an amazing experience! It's like walking through a dream! My wife absolutely loved every part of our stay. The beauty and closeness to nature of Azulik is beyond compare. The staff and the food was also equally impressive. I would highly recommend Azulik to anyone who is considering visiting there. You will be more than amazed!

The price isn’t the cheapest but the room was absolutely beautiful. It had very good lighting, which was auto automatically turned on upon entering the shower or toilet. There was a nice bathtub though. I will say the water wasn’t as hot as I would like. The bed with spacious and comfortable, and the staff were incredibly attentive about cleaning it which impressed me. The resort itself was massive and required buggies to get around. Still, I never found myself waiting more than a few minutes. The pools were nice and drinks were tasty. The breakfast buffet was huge and quite good. Everything else such as dinners was easily booked through the app. We didn’t download the app before arriving, so we’re not able to book a reserved dinner for our first night, which was a shame. The staff were all extremely kind, especially the Butler, who went out of his way to ensure everything was sorted for me. Overall, it was a fantastic stay and I would certainly recommend it if it’s within your budget.

Great place to relax. Upgraded from nature view to Ocean view. Large resort but nicely spread out with multiple pools- often ours only had half a dozen people at most. Food great but need to get in quick to book restaurants. Quite far from outside shops. Highly recommended

It was a really nice place. It was worth the drive and experience. Dinner was pretty impressive every night.

The location was excellent, and I was satisfied with the cleanliness of the accommodation and the attitude of the staff. The amenities of the accommodation were also good, but there is some room for improvement. Overall, it is a highly recommended accommodation in Turm with good value for money.

I will never go back to Dreams Tulum the food there was awful the concierge was rude and the money we spent was not worth it

The hospitality at the Palladium is top tier! The size of the resort is insane, but every inch of it is worthy of exploration. The food is fairly decent with multiple options to choose from depending on where you stay within the resort. Whatever isn’t in walking distance can be reached by little shuttles that run periodically from building to building. There is a bar with a drink waiting for you. Please make sure you drink a bottle of Ciel water with that. You have to stay hydrated between the fun, the pool and the heat. My favorite is the staff. They remember who you are and will greet you wherever you run into them. They are professional, friendly and accommodating. That combination with the amenities always makes for a good time!

I lovedddd Mayan Monkey. They have daily free activities - like making ceviche (pic above), yoga, dj classes, other things that come up. The pool and bar area is nice. The staff are super friendly and helpful. The beds are comfy and the lay out of the 12 bed dorm makes it feel more like a 4-6 bed dorm in a good way. It is clean and gorgeous. Very good value. It is loud at night so if you’re a light sleeper maybe ask if you can be in a room further back as it’s still a party hostel. I would recommend it for your stay in Tulum for sure.

Staff was punctual and friendly, and the vibe here is a little more party during the day. Noticed a lot of dishes outside of rooms. We went to the Italian restaurant here for dinner and looked nice but food wasn't worth it -- rock hard risotto served and dry lasagna that wasn't very flavorful. We tried their Unico restaurant and it was lackluster. You MUST make dinner reservations. We also ate at the pool restaurant -- run of the mill american style menu. Drinks were good here and the gym and spa looked nice but didn't attend. You can get credits but they don't tell you, you can't use them the day of checkout. Not sure I would come back. They have beach access but it's all rocks and seaweed. You're better off at different resorts with beach access and swimming.

I was impressed with this place. Accurate as described. Staff is friendly and if you have anything you need - they can give it to you or find how to help. Rooms are just amazing. It has anything you need. They clean rooms on a daily basis. Kitchen and food were also great. We had breakfast included and it was delicious and nutritious. We even had room order around midnight. And everything was served and cooked as like in a restaurant. Location of the place is great. Even it is located next to places with loud music, you don’t hear it once you get inside the hotel and rooms. I would be looking into coming back here again.

The pros: staff very accommodating, friendly, knowledgeable and professional. The pool and entertainment awesome. Great food. The cons: big and spaced apart, long walks from pool/ lobby to rooms. No elevators so don't ask for to floor. And the AC wasn't the best and it was extremely hot. Ac wouldn't have been an issue if it weren't so hot but... 🥵

My stay was great. They have plenty of underground free parking. Lots of nice pools with swim up bar. Much nicer than the hotels nearby. Great location and easy to get around. Clean refined luxury without the high price.

The property had 3 power outages and no water for over 10 hours in less then 4 days each time and they have no backup We could not use the restrooms or wash hands use power or electricity Staff is nice but could not help but bring us buckets to relish toilets Rooms full of ants and bugs Will not recommend or come back

Cancelled my accommodation while I was on the plane about to arrive for no reason Now I’m stuck Fuck you

Very nice, comfortable, beautiful with an incredibly helpful staff and all necessary amenities <3

The resort is spectacular and the food is above average, but the staff makes this place special!

What a wonderful resort with great staff. We stayed at the seaside suites it was big and had a wrap around pool. Room was clean staff was excellent they take you around in golf cart

Our stay at Beach Hotel was amazing! The beachfront rooms offered unbeatable access to the beach, and the location was excellent—right in the middle of everything. The food was delicious, and the service was impeccable. Highly recommend for a perfect getaway!

Dark and gloomy room, window was straight on to corridor, so people walking by could look straight in, so blind was permanently down, room lighting was inadequate so the room was dark..shower was had no hot water..

Stunning resort , amazing breakfast , staff are very friendly and helpful. Beach club is amazing , perfect location. Would definitely recommend/ return

Lovely little hotel in la Valeta. We loved the surroundings - lots of restaurants and bars. Easy parking. The breakfast was really good – the staff is very helpful and nice. The price is a bit expensive – like everything else in Tulum.

A few years ago I took my boyfriend to this resort for his birthday and then this past December I took my best friend for her birthday and they both loved it. Make sure to make reservations for dinner at the resort restaurants they are far better than the regular buffet. Try Pilates on the beach in the morning and have cash so u can buy a pineapple for your drinks. One thing to consider is the proximity to all the “famous” spots that you want to visit be prepared to pay for the taxis, it’s not cheap at all. This place is so clean I love it.