Elegant Suites Westlake
Elegant Suites Westlake
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Stuudio - Külalistuba Elegant Suites Westlake
Stuudio - Külalistuba
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Fuajee Elegant Suites Westlake
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Fuajee Elegant Suites Westlake
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Hotelli interjöör Elegant Suites Westlake
Hotelli interjöör
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KAARDIL Elegant Suites Westlake
KAARDIL
Väga hea
Asukoht
7,9
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Eemaldatud lemmikutest
Võrratu
Aluseks: 469 arvustustVaata, mida külalised on kirjutanud
8,7
/
10
Erakordne toa mugavus ja kvaliteet
9,2
93% soovitaks sõbrale
Vastavus hinnale8,9
Kaugus linnakeskusest6.9 km
Asukoha hinnang7,9
Lähim lennujaamGia Lam lennujaam (VGL)
Kaugus lennujaamast6,9 km
  • Lennujaama transfeer

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Tubade valik
9,2
Erakordne
Toa mugavus ja kvaliteet
Selle majutuskoha järele on suur nõudlus!Viimati broneeritud 2 tundi tagasi
3 magamistoaga korter (3 Bedroom Apartment)
3 magamistoaga korter (3 Bedroom Apartment)
...
  • Toa suurus: 135 m² / 1453 f...
  • Vaade: Linn
  • 1 suur voodi
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2 magamistoaga korter (2 Bedroom Apartment)
2 magamistoaga korter (2 Bedroom Apartment)
...
  • Toa suurus: 123 m² / 1324 f...
  • Vaade: Linn
  • 1 kaheinimesevoodi ja 1 suu...
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3 magamistoaga korter (6 täiskasvanut) (3 Bedroom Apartment (6 Adults))
3 magamistoaga korter (6 täiskasvanut) (3 Bedroom Apartment (6 Adults))
...
  • Toa suurus: 135 m² / 1453 f...
  • Vaade: Linn
  • 1 suur voodi
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1 magamistoaga korter (1 Bedroom Apartment)
1 magamistoaga korter (1 Bedroom Apartment)
...
  • Toa suurus: 86 m² / 926 ft²
  • Vaade: Linn
  • 1 suur voodi
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Stuudio (Studio)
Stuudio (Studio)
...
  • Toa suurus: 50 m² / 538 ft²
  • Vaade: Linn
  • 1 suur voodi
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Gong Yu , 4 Jian Wo Shi , Hu Jing
Gong Yu , 4 Jian Wo Shi , Hu Jing
...
  • Rõdu/terrass
  • Kööginurk
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gong yù , 2 jian wò shì
gong yù , 2 jian wò shì
...
  • Rõdu/terrass
  • Kööginurk
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Apartment, 4 Bedrooms, Lake View
Apartment, 4 Bedrooms, Lake View
...
  • Rõdu/terrass
  • Kööginurk
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Basic Apartment
Basic Apartment
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    Lihtne (Basic)
    Lihtne (Basic)
    ...
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      Uusimad külastajate kommentaarid

      Agoda arvustused (469)Booking.com arvustused (533)
      Hotelli seisukord/puhtus9,1
      Teenused8,7
      Asukoht7,9
      Toa mugavus ja kvaliteet9,2
      Teenus9,0
      Vastavus hinnale8,9
      Koostatud kontrollitud külastajate poolt Agoda
      Kommentaaride filtreerimise alus:
      Keel
      English
      한국어
      Tiếng Việt
      日本語
      lisa
      Toa tüüp
      1 magamistoaga korter
      2 magamistoaga korter
      Stuudio
      3 magamistoaga korter (6 täiskasvanut)
      lisa
      Kuvatakse 303 kontrollitud kommentaari
      12345
      9,6
      Erakordne
      Hanh alates Singapur
      Rüh
      2 magamistoaga korter
      Viibis ühe ööoktoober 2018
      Good hotel, nice apartment, quiet”
      Not in old quarter or CBD but I liked it. This was my second time staying here. I stayed in a three bedroom apartment, beds are good. Apartment has a cosy atmosphere and good sound proofing. Nothing to complain. Only one suggestion about the hotel board sign though. As the address seemed to be confusing for taxi driver (Grab), the name (and address) board sign should be more clear and more eye catching.
      Arvustatud 20 oktoober 2018
      10,0
      Erakordne
      Ho alates Hongkong
      Paar
      1 magamistoaga korter
      Viibis 5 ööd september 2018
      Good service, nice location”
      Food around that area is cheap too!
      Arvustatud 16 oktoober 2018
      Dear Ho Kwong Ng, Warm greetings and thank you for having chosen Elegant Suites Westlake as the hotel of choice for your recent stay. It is a great honor to read your kind feedback. We are indeed proud of our service standards and delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests. We appreciate your endorsement and hope to see you back again soon. Kind regards, Jenny Nguyen - Duty Manager
      Vastatud 17 oktoober 2018
      Elegant Suites Westlake
      9,6
      Erakordne
      Yo alates Lõuna-Korea
      Üksikreisija
      1 magamistoaga korter
      Viibis 2 ööd oktoober 2018
      I will definitely recommend this hotel to my friends.”
      The staffs in this hotel are very kind and well trained. On the first day, while I did check in, I said I might not take the breakfast on the check-out day due to my flight schedule. Then, I did not ask anything to the Hotel. However, to my surprise, at 5am on my check-out day, a staff was waiting for me with a breakfast-to-go at the check-out counter. And he handed me over the sack breakfast. I really appreciate the hotel's careful concern for a customer's need. So, I will definitely recommend this hotel to my acquaintances.
      Arvustatud 08 oktoober 2018
      Dear Mr. Yohan, Thank you for taking your time to write this generous review of us. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. We certainly look forward to welcoming you back soon for another wonderful experience. Sincerely, Jenny Nguyen - Duty Manager
      Vastatud 11 oktoober 2018
      Elegant Suites Westlake
      7,6
      Väga hea
      sujin alates Lõuna-Korea
      Paar
      Stuudio
      Viibis ühe ööseptember 2018
      The hotelk staff is excellent and very helpful.”
      Loved the view and breakfast was wonderful!
      Arvustatud 28 september 2018
      Dear Sujin Bak, Thank you for taking your time to write this generous review of us. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. We certainly look forward to welcoming you back soon for another wonderful experience. Sincerely, Jenny Nguyen - Duty Manager
      Vastatud 17 oktoober 2018
      Elegant Suites Westlake
      9,2
      Erakordne
      JI alates Lõuna-Korea
      Perekond suurte lastega
      2 magamistoaga korter
      Viibis 2 ööd november 2017
      Goog”
      It was wonderful time with my big family. One thing, a little far from main street.
      Arvustatud 15 september 2018
      8,0
      Võrratu
      Mohammed alates Saudi Araabia
      Ärireisija
      Stuudio
      Viibis 5 ööd august 2018
      hotel is clean”
      +Gym was great, swimming pool as well but only few gusts using it. +comfortable bed and washing machine in the room. -breakfast was bad just few choices and repeated menu. -location is very quiet compere to other places you need to walk 5 min to few restaurants and small shopping mall Overall is was good.
      Arvustatud 01 september 2018
      8,8
      Võrratu
      Jerickson alates Singapur
      Perekond väikeste lastega
      1 magamistoaga korter
      Viibis ühe ööjuuni 2018
      Nice and spacious”
      My Kids enjoyed it because the space is huge compared to similarly priced rooms. Nice and grand lobby. Well maintained and cleaned rooms. Thank u for the free upgrade.
      Arvustatud 02 juuli 2018
      8,4
      Võrratu
      Van alates Vietnam
      Perekond väikeste lastega
      3 magamistoaga korter (6 täiskasvanut)
      Viibis ühe ööjuuni 2018
      Great hotel ”
      Great hotel in west lake area
      Arvustatud 27 juuni 2018
      7,2
      Väga hea
      Thean alates Malaisia
      Perekond suurte lastega
      3 magamistoaga korter (6 täiskasvanut)
      Viibis 3 ööd mai 2018
      family room is spacious. breakfast was OK. BUT..! ”
      lift and corridor to the room were stuffy as there were no air condition. walking past them makes us felt suffocated. David from the reception and and the other ladies were helpful and friendly. every morning there would be dead bugs on the sink. I could just wash them away but some people might be grossed by it. location is not in old quarter, but just 10 minutes drive away, and grab is easy to get. overall comfy stay but they certainly need to improve the cons mentioned as they were basic stuffs, I'm my opinion.
      Arvustatud 23 mai 2018
      9,2
      Erakordne
      Vina alates Singapur
      Ärireisija
      1 magamistoaga korter
      Viibis 2 ööd aprill 2018
      Good facitlites highly recommend”
      Good facilities highly recommend....will need grab to outside location. Good food and ambience and family entertainment
      Arvustatud 02 mai 2018
      10,0
      Erakordne
      Carl alates Singapur
      Perekond väikeste lastega
      2 magamistoaga korter
      Viibis ühe öödetsember 2017
      Short stay in 2 bedroom suite with kids”
      Staff were very welcoming and very helpful in arranging a driver, touring car and transfers for us at short notice. room was clean and comfy and beds were really comfy too. Nice views of lake from upper floor. Enjoyed our time here - felt like a home
      Arvustatud 28 aprill 2018
      7,2
      Väga hea
      Soojin alates Lõuna-Korea
      Üksikreisija
      1 magamistoaga korter
      Viibis 3 ööd aprill 2018
      Good to stay”
      Feel little bit far from the main town but easy to access by Grab. Cozy, big room and nice staffs.
      Arvustatud 20 aprill 2018
      8,4
      Võrratu
      Hyung alates Austraalia
      Paar
      3 magamistoaga korter
      Viibis 2 ööd aprill 2018
      Nice and clean, and good location. ”
      Will definitely come again.
      Arvustatud 18 aprill 2018
      8,0
      Võrratu
      Sheila alates Filipiinid
      Perekond väikeste lastega
      Stuudio
      Viibis 6 ööd aprill 2018
      David and Cherry of reception VERY HELPFUL AND ACCOMODATING”
      Breakfast buffet male waiter with glasses sorry wasn't able to get name (there was only one from 26 Mar to 14 Apr) VERY PATIENT and ACCOMMODATING. The only other male waiter loved to make kids smile and laugh. The male Receptionist always on PM shift also WARM and ACCOMMODATING Mr Liu (pronounced Lu) car service driver speaks very good English and VERY AMICABLE I would go back if only to see them and say thank you again
      Arvustatud 16 aprill 2018
      Dear Sheila, We thank you for taking the time to share your wonderful comments of our hotel services and facilities. It is a great honor to read your kind words about our service. Please be assured that your commendation will certainly be shared with the team as they will be delighted know that their efforts at delivering memorable guest experiences have been duly recognized. We appreciate your kind recommendation and we look forward to your return visit soon. With warm regards, Jenny Nguyen - Duty Manager
      Vastatud 24 aprill 2018
      Elegant Suites Westlake
      9,6
      Erakordne
      Yu-Te alates Austraalia
      Paar
      Stuudio
      Viibis ühe ööaprill 2018
      Erakordne”
      Large spacious with great amenities. Friendly staff.
      Arvustatud 11 aprill 2018
      Dear Yu-Te, Thank you for your rating. We are glad to read you enjoyed your stay with us and the associates made some memorable moments. Hope when selecting a hotel for your next visit to Hanoi, you will consider staying with us again. Should you have any further comments or suggestions I will be at your service. Sincerely, Jenny Nguyen - Duty Manager
      Vastatud 24 aprill 2018
      Elegant Suites Westlake
      9,2
      Erakordne
      Meng alates Singapur
      Rüh
      2 magamistoaga korter
      Viibis 2 ööd märts 2018
      Overall great stay at the apartment.”
      From the moment we reached the apartment, we felt welcomed. They were expecting us even before I could tell them my name. The staff were nice and helpful whenever we have queries and even suggested places and helped with getting us transport to the old quarters. On the day we had to leave, due to the early hours, we weren’t able to take our breakfast before we had to leave. The staff helped packed breakfast for us on the go. The only thing that could be improved in was this one waitress in the cafe where we had our breakfast. She was kind of rude towards us and was very impatient. Overall, everything else was just great. From the rooms to the facilities at the apartment.
      Arvustatud 05 aprill 2018
      Dear Meng Shun Ong, Thank you for choosing Elegant Suites Westlake and for taking the time to review us. We are pleased to read you had an overall pleasant stay and enjoyed our facilities. We strive to provide a pleasurable stay for our guests and your given feedback is very important for us, as it helps to improve our service standard. Please accept our sincere apologies for our waitress's attitude during your recent stay with us. We hope that you will allow us to welcome you back to our hotel as our valued guest in the future. Sincerely, Jenny Nguyen - Duty Manager
      Vastatud 24 aprill 2018
      Elegant Suites Westlake
      9,2
      Erakordne
      Silja alates Austraalia
      Üksikreisija
      2 magamistoaga korter
      Viibis ühe öömärts 2018
      Great choice”
      Accommodation and staff were brilliant. A little far from the heart of things but easy to get transport into town.
      Arvustatud 01 aprill 2018
      Dear Sijia Corlett, We greatly appreciate you taking the time to provide valuable feedback about your experience at Elegant Suites Westlake. It was a pleasure having you staying with us. We are glad to know you had a memorable stay with us and that all the hotel facilities, the decoration especially the services met your expectations. I have shared your compliments with the entire team and your satisfaction really serves as great motivation to all of us. We very much look forward to welcoming you back again anytime your travels bring you to Hanoi. Sincerely, Jenny Nguyen - Duty Manager
      Vastatud 24 aprill 2018
      Elegant Suites Westlake
      8,8
      Võrratu
      Chu alates Vietnam
      Paar
      Stuudio
      Viibis ühe öömärts 2018
      located in very good place, excellent evironment close to west lake-the biggest lake in hanoi”
      facilities are a bit not as expected however still in far-good condition! all staff are very nice but when I came at midnight, the security gate should guide guest into the parking area. overall, had an outstanding night at this place, highly-recommended! Well-done and keep it up! Looking forward to spend more time here.
      Arvustatud 12 märts 2018
      9,2
      Erakordne
      christine alates Suurbritannia
      Üksikreisija
      Stuudio
      Viibis 2 ööd veebruar 2018
      Erakordne”
      I love this place. It’s a bit pricey but the facilities are superb and a great location out of the craziness of the old city. This was my 4th visit and it won’t be my last. Best breakfast I’ve had in Hanoi.
      Arvustatud 04 märts 2018
      Dear Christine, Warm greetings and thank you for having chosen Elegant Suites Westlake as the hotel of choice for your recent stays. It is a great honor to read your kind feedback. We are indeed proud of our service standards and delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests. We appreciate your endorsement and hope to see you back again soon. Kind regards, Jenny Nguyen - Duty Manager
      Vastatud 24 aprill 2018
      Elegant Suites Westlake
      4,0
      hyunjoo alates Laos
      Üksikreisija
      1 magamistoaga korter
      Viibis 2 ööd juuli 2017
      dirty, terrible bed mattress, noisy air conditioner and below the standard breakfast”
      I will never stay there for sure!
      Arvustatud 01 märts 2018
      12345
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