Fragrance Hotel - Imperial
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Välibassein Fragrance Hotel - Imperial
Vaata kõiki 31 fotosid
Eemaldatud lemmikutest
7,9
Väga hea
/10
( 132 arvustust)Vaata, mida külalised on kirjutanud
KAARDIL
8,6
Võrratu
Asukoha hinnang
Parem kui 87% majutuskohtadest linnas Singapur
Suurepärane asukoht - linnakeskuses
Parkimine
TASUTA
  • Scuba Corner120 m
  • Lavender MRT-jaam260 m
  • Singapuri immigratsiooni & registreermise ICA320 m
  • Jalan Besar Stadium330 m
  • Immigratsiooniosakond350 m
  • Thekchen Choling380 m
  • Bendemeer MRT Station470 m
  • Malabar Mosque560 m
  • Malabar Muslim Jama-Ath mošee560 m
  • Jalan Besar590 m
  • Tasuta Wi-Fi

    Fragrance Hotel - Imperial

    28 Penhas Road, Kallang, Singapur, Singapur, 208187 - KAARDIL
    Erakordne maine
    90% soovitaks sõbrale
    Suurepärane puhtuseaste
    8,2 hinne puhtuse eest
    • 250 m ühistranspordini

    • Tasuta WiFi kõigis tubades

    • Konditsioneer

    • Igapäevane toateenindus

    • Lift

    Vastavus hinnale7,7
    Kaugus linnakeskusest2.0 km
    Asukoha hinnang8,6
    Lähim lennujaamChangi lennujaam (SIN) - Singapur
    Kaugus lennujaamast15,0 km

    Toad saadaval hotellis Fragrance Hotel - Imperial

    Aknata standardtuba (Standard Room Without Window)
    Aknata standardtuba (Standard Room Without Window)
    ...
    • Toa suurus: 12 m² / 129 ft²
    • Vaade: Aknad puuduvad
    • 1 kaheinimesevoodi või 2 üh...
    Lisa kuupäevad, et näha hindu
    Luksustuba (Superior Room)
    Luksustuba (Superior Room)
    ...
    • Toa suurus: 12 m² / 129 ft²
    • Suitsetamine keelatud
    • 1 kaheinimesevoodi või 2 üh...
    Lisa kuupäevad, et näha hindu
    Kaheinimesevoodiga või kahe eraldi voodiga luksustuba (Deluxe Double or Twin)
    Kaheinimesevoodiga või kahe eraldi voodiga luksustuba (Deluxe Double or Twin)
    ...
    • Toa suurus: 13 m² / 140 ft²
    • Suitsetamine keelatud
    • 1 kaheinimesevoodi või 2 üh...
    Lisa kuupäevad, et näha hindu
    Kolmeinimesetuba (Triple)
    Kolmeinimesetuba (Triple)
    ...
    • Toa suurus: 15 m² / 161 ft²
    Lisa kuupäevad, et näha hindu
    Kolmene standardtuba – ilma aknata (Standard Triple Room without Window)
    Kolmene standardtuba – ilma aknata (Standard Triple Room without Window)
    ...
    • Toa suurus: 15 m² / 161 ft²
    • Suitsetamine keelatud
    • 1 üheinimesevoodi ja 1 kahe...
    Lisa kuupäevad, et näha hindu
    Double or Twin (Double or Twin )
    Double or Twin (Double or Twin )
    ...
      Lisa kuupäevad, et näha hindu
      Kolmene luksustuba (Superior Triple)
      Kolmene luksustuba (Superior Triple)
      ...
      • Toa suurus: 15 m² / 161 ft²
      • Suitsetamine keelatud
      • 1 üheinimesevoodi ja 1 kahe...
      Lisa kuupäevad, et näha hindu
      Standard - Kaheinimesetuba, Double või Twin - Ilma aknata (Standard Double or Twin Room ( No Window))
      Standard - Kaheinimesetuba, Double või Twin - Ilma aknata (Standard Double or Twin Room ( No Window))
      ...
      • Toa suurus: 15 m² / 161 ft²
      • Dušš
      • 2 üheinimesevoodid või 1 ke...
      Lisa kuupäevad, et näha hindu
      Standard Triple Room ( No Window)
      Standard Triple Room ( No Window)
      ...
      • Toa suurus: 12 m² / 129 ft²
      • Dušš
      • 1 üheinimesevoodi ja 1 kesk...
      Lisa kuupäevad, et näha hindu
      标准三人房 (Triple Standard)
      标准三人房 (Triple Standard)
      ...
      • Toa suurus: 15 m² / 161 ft²
      Lisa kuupäevad, et näha hindu
      Kuni 30% Agoda siseringi tehingutega!

      Hinnad langevad kohe, kui sa sisse logid!

      Logi sisse
      Rohem asukohast Fragrance Hotel - Imperial

      Rohem asukohast Fragrance Hotel - Imperial

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      Hotelli Fragrance Hotel - Imperial arvustused külalistelt

      Koostatud kontrollitud külastajate poolt Agoda
      Agoda arvustused (132)Booking.com arvustused (144)
      7,9
      /
      10
      Hotelli seisukord/puhtus8,2
      Teenused7,1
      Asukoht8,6
      Toa mugavus ja kvaliteet4,0
      Teenus7,9
      Vastavus hinnale7,7
      Kõik keeled
      Kõik reisijate tüübid (132)
      Kõik tubade tüübid
      Kuvatakse 53 kontrollitud kommentaari
      123
      4,4
      Emily alates Uus-Meremaa
      Perekond suurte lastega
      Aknata standardtuba
      Viibis 2 ööd juuli 2019

      Bathrooms ”

      Great location with easy walk to a selection of food outlets. Rooms are small and bathroom was extremely dirty with pubic hair on the floor!! Felt more like a dirty backpackers. Wifi didn’t work in the room and could only receive a signal in the lobby.

      Arvustatud 24 juuli 2019

      Dear Emily, Thank you for your review and appreciating our hotel's great location and proxmity to a wide range of dining options. As a city-state island with one of the most densely populated countries in the world, land is scarce here and hence, many accommodation properties do not offer a very large room size. Please accept my apologies for the inconvenience experienced during your stay with us. I have submitted your feedback to the Housekeeping and IT Departments for their follow-up. Thank you for letting us know how to serve you better. Best Regards, Thaddaeus Guest Experience Executive

      Vastatud 01 august 2019
      Fragrance Hotel - Imperial
      10,0
      Erakordne
      MARY alates Filipiinid
      Perekond väikeste lastega
      Standard Triple Room ( No Window)
      Viibis 3 ööd juuli 2019

      Highly recommended. ”

      The experience was great. Staffs were very accommodating. Location is very accessible. They have a pool area where you can relax after a very tiring day. We once had a problem with our door lock. We were unable to enter the room. But we were given options to either move to a different room or stay in our room and they are going to open it for us instead if we decide to go out again that night. We chose the latter because it'd be fixed the following morning. Aside from that everything is perfect. They change towels, clean the room and replenish the tea, coffee, bottled water and sugar every day. If I'm gonna go back I'll surely choose it again.

      Arvustatud 14 juuli 2019

      Dear Mary, Thank you for your strong recommendation for Fragrance Hotel - Imperial! It has been our utmost pleasure to have offered you a delightful Fragrance experience, and to have surpassed your expectations in every regard during your stay with us. We have thoroughly cherished our opportunity to serve you well, and we will be anticipating your next stay with us in the near future. See you soon! Best Regards, Thaddaeus Guest Experience Executive

      Vastatud 20 juuli 2019
      Fragrance Hotel - Imperial
      4,8
      Lindsey alates Uus-Meremaa
      Perekond suurte lastega
      Kolmene standardtuba – ilma aknata
      Viibis 2 ööd juuli 2019

      Location is all it has going for it”

      Pros location. Cons unclean rooms, bugs throughout, Wi-Fi patchy, staff who would rather play on their phones, no ramp to get bags up, pool a let down.

      Arvustatud 23 juuli 2019

      Dear Lindsey, Thank you for your review, and appreciating our hotel's location. There is a ramp at the side of the hotel, near the cafe. I'm sorry to hear that you did not enjoy your stay with us and I have submitted your feedback to the relevant departments for their review. Best Regards, Thaddaeus Guest Experience Executive

      Vastatud 01 august 2019
      Fragrance Hotel - Imperial
      8,0
      Võrratu
      Lam
      Perekond suurte lastega
      Luksustuba
      Viibis 5 ööd juuni 2019

      Standard hotel”

      A standard place with proper cleanliness and friendliness. Our rooms were quite small and, though having booked two rooms with windows, they couldn't be opened due to fire safety. Bathroom wasn't properly designed so the water leaked out all over the floor during showering. But: the place was clean, close to an MRT, shops, food courts, etc., and the staffs were nice. Will stay again.

      Arvustatud 15 juuni 2019

      Dear Lam, Thank you for taking time to write a review of your hotel stay. I am glad to hear that our hotel's accessible location and the great service provided by our staff have met your expectations. For the safety and security of our hotel guests, the windows in the rooms cannot be opened. This is the practice of most hotels in SIngapore. We look forward to welcoming you back to our hotel in the future. Best regards, Ariel Guest Experience Executive

      Vastatud 24 juuni 2019
      Fragrance Hotel - Imperial
      8,4
      Võrratu
      LUI alates Malaisia
      Perekond suurte lastega
      Kolmene standardtuba – ilma aknata
      Viibis ühe öömai 2019

      Value for money and near MRT ”

      Pros - 1. Value for money. 2. Walking distance to MRT Lavender. There is also a food court, McD, ToastBox and some stalls selling food next to the MRT which are very convenient. 3. Allow to store luggage free of charge before the check in time. Cons - Room a bit small but is sufficient.

      Arvustatud 28 mai 2019

      Dear Lui, Thank you for finding great value during your stay with us at Fragrance Hotel - Imperial. I would also like to recommend Pizza Cut, which serves freshly baked and yummy pizza, located right at the entrance of our hotel. It has been our pleasure to have served you well. Please come back to stay with us again soon! Best Regards, Thaddaeus Guest Experience Executive

      Vastatud 17 juuni 2019
      Fragrance Hotel - Imperial
      9,6
      Erakordne
      Primrose alates Filipiinid
      Perekond suurte lastega
      Kolmene standardtuba – ilma aknata
      Viibis 4 ööd mai 2019

      overall excellent”

      Staff are friendly, they are cleaning the room everyday. Lavander MRT station is just 200m away, supermarket, restaurants, bus station is just street away from the hotel. I should give them a perfect score but there is one thing that I asked and they did not respond to my request, that is when I reported that our sink in the toilet is blocked (not totally) but the water is not going down easily, they took my room number but unfortunately they did not fix it. But overall our stay is great and I will come come back again in this hotel.🥰🥰🥰

      Arvustatud 12 mai 2019

      Dear Primrose, We appreciate your time for sharing your stay experience. Thank you for appreciating our friendly staff, clean rooms and accessible location. We would like to apologise for the inconveniences caused and that this will be shared with the team for improvements. Regards, Jack Chee Senior Customer Relations Manager

      Vastatud 23 mai 2019
      Fragrance Hotel - Imperial
      8,0
      Võrratu
      Chomphoonuch alates Tai
      Paar
      Luksustuba
      Viibis 2 ööd august 2018

      Good location...Nice staff”

      Only 3-4 minutes walk from MRT Lavender through V-Hotel. The room is rather small but still suit for a couple. Air-con has a little smell when start and bathroom is not devided wet and dry area. All staffs are very nice. Will stay again when visit Singapore next time.

      Arvustatud 20 august 2018
      9,6
      Erakordne
      Mark alates Austraalia
      Paar
      Luksustuba
      Viibis 2 ööd juuli 2018

      great budget hotel”

      great budget hotel is very friendly, helpful and clean. The only downside is the hard bed. Its hard by western standards but aside from that, its great. they have now put usb and international power sockets in the rooms

      Arvustatud 30 juuli 2018
      3,6
      Paing alates Singapur
      Rüh
      Kolmene standardtuba – ilma aknata
      Viibis 5 ööd juuni 2019

      Cheating $$ from unsuspecting customers ”

      We are asked to pay fine for smoking in the room although we had requested smoking room in the booking. Staff did not inform us that we cannot smoke in the room. There were no sign in the room not to smoke. Hotel just locked us out of the room and forced us to pay $80 fine to unlock the door. Very poor communication. Different reception staff asked us again to pay fine when checking out. What kind of hospitality is this.

      Arvustatud 03 juuli 2019

      Dear Paing, I'm sorry to hear about your experience. As Singapore is gearing to become a healthier nation, more and more organizations have embraced the smoke-free zone practice, and most Hotels offer only smoke-free rooms now. Being charged a cleaning fee if you are found smoking in a non-smoking hotel room is very common nowadays. Fees could range from SGD50 to SGD250, or higher. More so if we find cigarette butts littering the now ash covered floor of our hotel room, as in your case. Our Room Attendant have to spend a lot more time tidying up the mess. Thank you for your feedback though. I have submitted your feedback to the manager for review. Best Regards, Thaddaeus Guest Experience Executive

      Vastatud 08 juuli 2019
      Fragrance Hotel - Imperial
      5,2
      DANOVEN
      Paar
      Aknata standardtuba
      Viibis ühe ööjuuni 2019

      Bad service from staff at counter”

      1 fat indian girl staff, No basic manners, no greeting or even a smile on the face when serving, after the necessary procedure at the counter, put the room card on the counter top without saying anything. Later on, got into the room and saw 2 single size bed but already requested for 1 large bed upon booking, went back to the counter and check, no apology from the staff for not informing earlier and make arrangements instead but telling me that all is according to what ive book and the hotel got no spare large bed for me. Not apologetic at all even to say sorry after wasting my time to call Agoda on this matter which she could had informed earlier and make arrangement with me on the spot rather then wasting my time and making me frustrated. Even the next day when returning my room card, the other counter staff were just talking with one another, its suspicious how come this hotel would have good reviews with ill manned staffs.

      Arvustatud 29 juuni 2019

      Dear Danoven, Thank you for your review. I'm sorry to hear that you did not enjoy your stay with us. I have submitted your feedback to the manager for their review. This conduct is highly unusual and not reflective of our high standards of hospitality services. Our Front Desk Executives go through a comprehensive training to provide great hopsitality services for our guests. I apologise that we had been unable to fulfill your request for a double bed in your room. As our hotel runs on near full capacity regularly, it was highly likely that all available rooms with double beds had already been assigned out during the time of your check-in. Best Regards, Thaddaeus Guest Experience Executive

      Vastatud 17 juuli 2019
      Fragrance Hotel - Imperial
      8,0
      Võrratu
      ATITAYA
      Paar
      Luksustuba
      Viibis ühe ööveebruar 2019

      Great location. ”

      Very good location, few minutes walk to mrt station,bus stop. There are supermarket and food center nearby. I get a room with window, nice view. But. I can hear noise from another room. They keep trying to open and close the door so hard that disturb my sleep. And I cannot check in earlier need to wait the room till 3pm.

      Arvustatud 07 veebruar 2019

      Dear Atitaya, Thank you for choosing to stay with us at Fragrance Hotel - Imperial. We are pleased to hear that you have enjoyed our hotel's convenience, and proximity to various facilities. I'm sorry that we were unable to offer you complimentary early check-in services, as our hotel frequently runs at full capacity. During the downtime between 12nn to 3pm, our Housekeeping Team is working to prepare our guest rooms for the arrivals for the day. Usually, my colleagues at the front desk are more than happy to check you in earlier, if the rooms are available. Please do not hesitate to contact our Front Desk Executives to assist you in restoring a sufficiently quiet environment for you to rest. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive

      Vastatud 14 veebruar 2019
      Fragrance Hotel - Imperial
      5,2
      Kyuyeon alates Filipiinid
      Perekond suurte lastega
      Kolmene luksustuba
      Viibis 5 ööd jaanuar 2019

      Üle keskmise”

      Hotels in Singapore are pricey so the value for the money was just right. It was just really disappointing that our room was not cleaned after our 1st night. We returned to the hotel at around 9pm to find out that the room wasn’t cleaned, towels not replaced, beds not made but the ‘please make my room’ sign which I left before leaving in the morning was placed back inside the room. Front desk told me there was no housekeeping at that hour so they had to ask someone to come over from a different hotel. The room was cleaned in the subsequent nights but it was not that clean. The cups were not washed, the beddings were barely folded, and the floor was not swept. Asides from this, the hotel was fine. Location is good too as it’s accessible by MRT and bus.

      Arvustatud 15 jaanuar 2019

      Dear Kyuyeon, I am dismayed to hear of your disappointment in the room housekeeping service. This is not reflective of the usual hotel standards and I apologise for this shortcoming. I appreciate your valuable feedback which gives the Hotel Team the opportunity to further improve our housekeeping standards. We hope that this experience does not keep you from staying with us again and we look forward to welcoming you back in the near future. Regards, Jack Chee Senior Customer Relations Manager

      Vastatud 17 jaanuar 2019
      Fragrance Hotel - Imperial
      9,2
      Erakordne
      Mary
      Perekond väikeste lastega
      Kolmene luksustuba
      Viibis 3 ööd detsember 2018

      Very near MRT”

      We had a pleasant stay. The location is very near to MRT and restaurants. Quite neighborhood. Swimming pool is nice. Smooth check in and check out. They also allow us to check in early. Staff is friendly. Will definitely stay here again.

      Arvustatud 04 jaanuar 2019

      Dear Mary, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are delighted to hear that the service of our team was one of the highlights of your stay with us, and that our hotel and its accessible location had met your needs as a traveller. We look forward to welcoming you back and to delight you with our Fragrance hospitality again! Best regards, Ariel Guest Experience Executive

      Vastatud 23 aprill 2019
      Fragrance Hotel - Imperial
      9,6
      Erakordne
      Myrichess
      Perekond väikeste lastega
      Kolmene luksustuba
      Viibis ühe ööoktoober 2018

      Great hotel”

      Pros: Great location, comfortable beds, nice staffs, with free vouchers at their cafe Cons: no bidet, cafe opens at 3pm only didn't have the chance to use our free vouchers cause we only have 1 night stay But all in all great hotel.

      Arvustatud 12 oktoober 2018
      4,4
      Eric alates Tai
      Ärireisija
      Luksustuba
      Viibis ühe ööaugust 2018

      Boisterous Door Banging Entire Night From Inconsiderate Guests!”

      If you don’t mind tge doors banging and loud guests going in and out of their rooms the entire night then this review is not for you. Still, due to the heavy human traffic, the staffs mood does fluctuates!

      Arvustatud 06 august 2018
      8,0
      Võrratu
      Daniel alates Indoneesia
      Perekond väikeste lastega
      Kolmene luksustuba
      Viibis 3 ööd juuni 2019

      Very good, we are satisfied”

      Sometimes it is too noisy at night when guests in other room open and closed the door because the sound is very loud.

      Arvustatud 11 juuni 2019

      Dear Daniel, Thank you for taking time to write a review of your hotel stay. I am sorry to hear that you have been disturbed during your stay. Please do not hesitate to contact my colleagues at the front desk for assistance and restoring a pleasant environment for optimal rest. We hope you had a great time touring Singapore and look forward to welcoming you back soon. Best regards, Ariel Guest Experience Executive

      Vastatud 20 juuni 2019
      Fragrance Hotel - Imperial
      9,6
      Erakordne
      Kar
      Üksikreisija
      Aknata standardtuba
      Viibis 3 ööd mai 2019

      It was a pleasant experience overall.”

      Friendly staff, convenient location, had to wait for checkin til after 3pm, but clean rooms and great housekeeping.

      Arvustatud 18 mai 2019
      10,0
      Erakordne
      CLAIRE
      Rüh
      Aknata standardtuba
      Viibis 2 ööd aprill 2019

      Great hotel in good location”

      Great bed, location, pool would stay again!

      Arvustatud 03 mai 2019

      Dear Claire, Thank you for choosing Fragrance Hotel - Imperial as your preferred accommodation choice in Singapore. I appreciate you for awarding the hotel stay a perfect score. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide a clean and value-for-money accommodation for all. Regards, Jack Chee Senior Customer Relations Manager

      Vastatud 23 mai 2019
      Fragrance Hotel - Imperial
      7,6
      Väga hea
      Guy alates Kanada
      Paar
      Kaheinimesevoodiga või kahe eraldi voodiga luksustuba
      Viibis 7 ööd jaanuar 2019

      Väga hea”

      The room is extremely small but clean. The only thing we don’t like is that there is no barrier for the shower. The water splashes everywhere in the bathroom.

      Arvustatud 30 jaanuar 2019

      Dear Guy, Thank you for your very good words for Fragrance Hotel - Imperial. As Singapore is a extremely small country relative to most of the world, our rooms tend to be more compact. However, they have been designed to ensure affordability, without compromising an optimal level of comfort for rest after a long day of exploration and fun. I have submitted your suggestion to our management for their review. Thank you for letting us know how we can serve you better. Best Regards, Thaddaeus Guest Experience Executive

      Vastatud 02 veebruar 2019
      Fragrance Hotel - Imperial
      10,0
      Erakordne
      Kittiyaporn alates Tai
      Üksikreisija
      Kaheinimesevoodiga või kahe eraldi voodiga luksustuba
      Viibis ühe öödetsember 2018

      Great location”

      Good service, nice staff and great location.

      Arvustatud 23 jaanuar 2019

      Dear Guest, Thank you for sharing your feedback with the Hotel Team. It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. We look forward to welcoming you back for another splendid stay! Best regards, Ariel Guest Experience Executive

      Vastatud 17 aprill 2019
      Fragrance Hotel - Imperial
      123
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      • Lavender MRT-jaam on 0.26 km