Ülim 9,3
376 arvustuse põhjal

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Ülim



esitatud arvustusest376
  • Hotelli seisukord/puhtus 9,5
  • Teenused 9,0
  • Asukoht 9,3
  • Toa mugavus/tase 9,2
  • Teenus 9,6
  • Vastavus hinnale 9,4
  • Toit/söömine 8,6
Sortimisalus

Alexander alates Suurbritannia
Paarid
Superior
Viibis 2 ööd veebruar 2016
No way a 2 star hotel
Staff, Manager, location,
Absolutely no faults whatsoever. So good, we came back again. The rooms are not particularly large but are fine for a few days. Recommended without any hesitation.
Arvustatud 25 veebruar 2016
Kas see arvustus oli kasulik?

Ka alates Hongkong
Paarid
Superior
Viibis ühe ööveebruar 2016
Very nice hotel
Nice hotel and staff are super friendly and helpful
Arvustatud 15 veebruar 2016
Kas see arvustus oli kasulik?

Kristen alates Ameerika Ühendriigid
Pered väikeste lastega
Superior
Viibis ühe öödetsember 2015
Happy to return!
Staff, staff, staff
When you book a hotel, leave, and return, it's always a bit concerning. What if you don't like it the first time? I am happy to report that this hotel is a great one to return to. We were always greeted with a drink and smiling faces, and we look forward to returning again next time we are in Hanoi.
Arvustatud 30 jaanuar 2016
Kas see arvustus oli kasulik?

George alates Soome
Paarid
Superior
Viibis 4 ööd jaanuar 2016
A True Underrated Gem
The Staff and Service, The Position, The Cleanliness
The stay was more than excellent. Better than one could expect. This 2 star hotel feels like a 4 star hotel with 5 star service. The position is very good in a quiet street close to Hoan Kiem lake. The breafast is a la carte and very comprehensive. The hotel is very modern and clean, and the staff superb. A wonderful stay.
Arvustatud 18 jaanuar 2016
Kas see arvustus oli kasulik?

Kenneth alates Ameerika Ühendriigid
Paarid
Juunior sviit
Viibis 2 ööd jaanuar 2016
Topped expectations
Staff service. Room size and cleanliness. Location
We thought we were getting a middle of the road hotel for the budget minded. Were we ever wrong! We were overwhelmed with the friendliness and service of the staff. They were so happy to see us and were genuinely engaged for us having a pleasant stay. Tina, a worker in the lobby, helped us so much and was so friendly. She spent time with us going over a map of Hanoi, she listed several restaurants, she made sure we had boarding passes before we left for the airport. So pleasant and very good English. I wish I could remember all the other staff's names because they were all just as nice and helpful. Because we arrived early, the room we booked had not been vacated. So they upgraded us to the family suite for no charge. Looks brand new, is clean, roomy, comfortable bed, and had a nice balcony. The free breakfast is very good. Basic American breakfast but very good and filling. Of course I would return to this hotel. Best hotel for the money I've ever been to. (One thing....checking in and getting your boarding pass prior to arrival at the airport does NOT mean you can forgo the ticketing counter. They need to "stamp" the boarding pass. Kind of makes online check-in a waste of time.)
Arvustatud 07 jaanuar 2016
Kas see arvustus oli kasulik?

Denise alates Austraalia
Paarid
Superior
Viibis ühe öödetsember 2015
Awesome staff
Staff
Comfortable
Arvustatud 02 jaanuar 2016
Kas see arvustus oli kasulik?

william alates Suurbritannia
Paarid
Superior
Viibis ühe öömärts 2015
10 / 10 for staff attention
location, value for money and staff (brilliant!)
Staff could not have been more helpful during our stay - highly recommend this hotel
Arvustatud 29 detsember 2015
Kas see arvustus oli kasulik?

Phensiri alates Austraalia
Paarid
Superior
Viibis 2 ööd november 2015
Excellent customer service
Great location, friendly staff, best breakfast
We were very happy staying at the Hanoi Elegance Ruby Hotel. We impressed with the hotel staff. They are very friendly and willing to help with everything. My boyfriend wanted to get his business cards printed, they wanted to help without taking any fees. They went out of their ways to help us and made sure that we were happy staying at the hotel. I would definitely recommend this hotel.
Arvustatud 19 detsember 2015
Kas see arvustus oli kasulik?

Penelope alates Suurbritannia
Paarid
Juunior sviit
Viibis 3 ööd detsember 2015
Excellent stay
Excellent, attentive staff. Great location. Fabulous room.
We enjoyed our stay very much. We arrived in the evening and were surprised to find this lovely little hotel right in the middle of the old quarter. The staff greeted us with cool towels and a fruit drink. The room, a junior suite, was fantastic value for money and had a tv, laptop, tea and coffee facilities. The location was great for us , as we could walk to the lake and around the old part of town. All in all a lovely hotel, fantastic value for money - should have more than 2 stars!!
Arvustatud 05 detsember 2015
Kas see arvustus oli kasulik?

Kylie alates Austraalia
Üksikreisijad
Superior
Viibis 2 ööd november 2015
Great place to stay in Hanoi
Staff friendliness, Beautiful clean rooms, location.
The staff here were very helpful and willing to assist in any way they could.
Arvustatud 04 detsember 2015
Kas see arvustus oli kasulik?


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