Ibis Hong Kong Central & Sheung Wan Hotel

“kk”

“Great hotel at a great location”

We couldnt' ask for more the hotel is decently sized for what we paid for in HK. The location was ideal, walking distance to bus stop to airport and MTR. The hotel was clean and staffs were friendly and helpful.

“SO WORTH IT!”

It’s such a nice hotel for a good price. We’ve stayed in another hotel in HK before but it was a hotel only good for sleeping and not really for resting. Unlike a stay in ibis, it’s very relaxing, especially with the city and skyline view + the waters. Only thing that surprised us was the absence of disposable toothbrush and travel-sized toothpaste due to sustainability commitment but other than that, everything was perfect! The hotel staff was also very knowledgeable in English and attentive in front desk calls. The Starbucks in the lobby was very convenient as well. Check in and check out were hassle-free, as well as going up and down as there were multiple elevators. Will stay here again should we revisit HK. Thanks!

“Very clean”

We enjoyed a very comfortable stay. We requested extra pillows and a topper for the mattress to make the bed even more comfortable. They clean the room every day, even the toiletries are replenished. The shower is small but not an issue. We just hoped there’s a water dispenser on each floor so we don’t have to go down to the reception floor to fetch drinking water. I loved how there’s a weighing scale on the reception to check our baggage weight before our flight. And I loved how smooth the check in and most especially the check out was. The location was great as well. They have Starbucks downstairs and a nearby convenience store. The MTR station is a 10-minute walk away (including the walk up to the platform) so if traveling with elderly or kids, this hotel is not for you. But it’s very near bus and tram stops.

“Great room by HK standards. Okay location”

Stayed here for three nights. The location is right in the middle of the shops of dried seafood merchants. The shopping district is a ride away, which makes it a bit of a challenge if one is there to shop. Reception is at the 5th floor, as is a cafe. On the ground floor is a Starbucks and a local restaurant/bar (Panda and Son). Check-in was a breeze. My room was waiting for me. It had a very beautiful view of the Victoria Harbour framed by the large window. The table was suitably large, enough as a combination tea area, writing desk, and dresser. While there is a kettle and the usual instant coffee and tea, there is no coffee machine. No issue since I always bring my travel coffeemaker. Guests are expected to bring their own water bottles and refill them on the 5th floor. There’s a small hanging area for a few clothes and an open dresser of sorts with 3 shelves. Room slippers are provided. The shower is a bit tiny but people familiar with Hong Kong’s space issue will see it as adequate. The bed was firm but you can request a topper. Mine was placed by a very lovely lady… one of the friendliest people I met on this trip to Hong Kong. Sleep quality is 9/10. Breakfast was extra in my booking, which cost me about 88HKD/day. A simple spread served from the 6th floor cafe. Reception was friendly but I was disappointed when I said that I paid for a breakfast on my last day but that I needed to go to the airport before the cafe opened and asked if it’s possible to reimburse the cost of that. I was told that they will prepare a takeaway box for me. But when I checked out, the staff never gave me anything. While it was not a big amount, I still felt like I was ripped off. Another disappointment had to do with the gym, which was an important factor to my choice of this property. It was not told anywhere that the gym time needed to be reserved 24 hours in advance and the staff didn’t even offer alternatives. While I do like the hotel itself and its features, the distance from the commercial areas and the customer service lapses are enough to make me reconsider future stays.