Mercure Surabaya Hotel
Mercure Surabaya Hotel
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Superior Premier kuningannavoodiga - Vaade Mercure Surabaya Hotel
Superior Premier kuningannavoodiga - Vaade
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Fuajee Mercure Surabaya Hotel
Fuajee
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Hotelli interjöör Mercure Surabaya Hotel
Hotelli interjöör
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Hotelli interjöör Mercure Surabaya Hotel
Hotelli interjöör
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KAARDIL Mercure Surabaya Hotel
KAARDIL
Asukoht
Võrratu
8,1
Vaata kõiki 51 fotosid Mercure Surabaya Hotel
Vaata kõiki 51 fotosid
Eemaldatud lemmikutest
Väga hea
Aluseks: 1367 arvustustVaata, mida külalised on kirjutanud
7,8
89% soovitaks sõbrale
  • Lennujaama transfeer

  • Tasuta WiFi kõigis tubades

  • Valuutavahetus

  • Kümblustünn

Tubade valik
7,9
Väga hea
Toa mugavus ja kvaliteet
Deluxe klassi tuba koos laia kaheinimesevoodiga (Deluxe Room with Queen Bed)
Deluxe klassi tuba koos laia kaheinimesevoodiga (Deluxe Room with Queen Bed)
...
  • Vaade: Linn
  • 25 m² / 269 ft²
  • 1 suur voodi ja 1 kaheinime...
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Executive sviit ülisuure voodiga (Executive Suite 1 King Bed)
Executive sviit ülisuure voodiga (Executive Suite 1 King Bed)
...
  • Vaade: Linn
  • 54 m² / 581 ft²
  • 1 suur voodi
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Keskmise suurusega voodiga luksustuba (Superior Queen Room)
Keskmise suurusega voodiga luksustuba (Superior Queen Room)
...
  • Vaade: Linn
  • 28 m² / 301 ft²
  • 1 keskmise suurusega voodi
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Kahe eraldi voodiga Superior klassi tuba (Superior Twin Room)
Kahe eraldi voodiga Superior klassi tuba (Superior Twin Room)
...
  • Vaade: Linn
  • 28 m² / 301 ft²
  • 1 kaheinimesevoodi
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Superior Premier kuningannavoodiga (Superior Premier (Queen Bed))
Superior Premier kuningannavoodiga (Superior Premier (Queen Bed))
...
  • Vaade: Linn
  • 20 m² / 215 ft²
  • 1 keskmise suurusega voodi
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Kahene luksussviit (Premier Superior Twin)
Kahene luksussviit (Premier Superior Twin)
...
  • Vaade: Linn
  • 25 m² / 269 ft²
  • 1 kaheinimesevoodi
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Luksussviit (Executive Suite)
Luksussviit (Executive Suite)
...
  • 54 m² / 581 ft²
  • Dušš ja vann
  • 1 ülisuur voodi
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Standardne sviit (Suite Standard)
Standardne sviit (Suite Standard)
...
  • 54 m² / 581 ft²
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Kahene standardtuba (Double Standard)
Kahene standardtuba (Double Standard)
...
  • 54 m² / 581 ft²
  • Kööginurk
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Double Or Twin Premier
Double Or Twin Premier
...
  • 28 m² / 301 ft²
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Rohkem majutuskohast Mercure Surabaya Hotel

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Uusimad külastajate kommentaarid

Agoda arvustused (1367)Booking.com arvustused (114)
Vali reisija tüüp
Hotelli seisukord/puhtus8,0
Teenused7,6
Asukoht8,1
Toa mugavus ja kvaliteet7,9
Teenus7,9
Vastavus hinnale7,7
Koostatud kontrollitud külastajate poolt Agoda
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lisa
Toa tüüp
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Kahe eraldi voodiga Superior klassi tuba
Superior Premier kuningannavoodiga
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lisa
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Kuvatakse 1289 kontrollitud kommentaari
12345
7,2
Billie alates Indoneesia
Ärireisija
Kahe eraldi voodiga Superior klassi tuba
Viibis ühe öömai 2018
Good location n good value of money”
I always go back to this hotel when I need the center of town hotel location
Arvustatud 16 mai 2018
8,4
Mohd alates Malaisia
Ärireisija
Superior Premier kuningannavoodiga
Viibis ühe öömärts 2018
Great place”
Will consider a return
Arvustatud 24 märts 2018
8,0
Mohd alates Malaisia
Ärireisija
Superior Premier kuningannavoodiga
Viibis 2 ööd märts 2018
Good Place”
Great place and may come again
Arvustatud 22 märts 2018
8,4
Novi alates Indoneesia
Perekond suurte lastega
Kahe eraldi voodiga Superior klassi tuba
Viibis ühe öödetsember 2017
Best location, easy access for morning walk/run, nice swimming pool”
The only think i concern is bathroom/toilet. There is small steps (“undakan”) that you should aware between bathroom and bedroom. The slope of the floor in bathroom also make the water easily flooded.
Arvustatud 04 jaanuar 2018
Dear Novi , We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager
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Mercure Surabaya Hotel
8,0
Lois alates Indoneesia
Ärireisija
Superior Premier kuningannavoodiga
Viibis ühe öödetsember 2017
good location in the centre of city”
near busy streets in surabaya, nice hotel, good ambience and hospitality
Arvustatud 02 jaanuar 2018
Dear Lois , We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager
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Mercure Surabaya Hotel
5,2
Kien alates Malaisia
Ärireisija
Keskmise suurusega voodiga luksustuba
Viibis ühe öödetsember 2017
Getting Worst”
Used to be very good but this trip was really disappointing with it services and the room. The room looks a bit run down and very warm in the room. Toilet really smelly. In room dining, ran out of the item I asked for and i asked for a iron and iron broad and was sent only an iron. Standard really dropped a lot.
Arvustatud 25 detsember 2017
Dear Mr. Kien Chow , Thank you for taking the time to tell us about your experience at the Mercure Surabaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugito Adhi General Manager
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Mercure Surabaya Hotel
9,6
demokrat alates Indoneesia
Ärireisija
Luksussviit
Viibis ühe öönovember 2017
Good hotel and value for money”
This hotel are good, near to the city center and easy to access
Arvustatud 01 detsember 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugito Adhi General Manager
Vastatud 07 detsember 2017
Mercure Surabaya Hotel
7,2
Mohamad alates Singapur
Üksikreisija
Luksussviit
Viibis 2 ööd juuli 2017
Big room”
Big room & great breakfast, friendly staff, some of the room facilities are run down, need to improve their service.
Arvustatud 13 november 2017
5,6
YESINTA alates Indoneesia
Ärireisija
Keskmise suurusega voodiga luksustuba
Viibis ühe öönovember 2017
Cleanliness was poor.”
Staff were amazing but the cleanliness of the hotel room was poor. They did not provide the toilet paper. When we got to the room the bathroom floor was wet, empty hotel shampoo bottle from the previous guest was still in the shower room. Its not worthed to spent such a money and found it that way.
Arvustatud 10 november 2017
Dear Ibu Yesinta, Thank you for taking the time to tell us about your experience at the Mercure Surabaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugito Adhi General Manager
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Mercure Surabaya Hotel
6,8
Djanuar alates Indoneesia
Paar
Superior Premier kuningannavoodiga
Viibis ühe ööseptember 2017
Nice hotels with perfect location for business”
Quite nice hotel after the renovation, location is in the Main business street that busy all the day. Room hotel is nice but need more attention to the cleanliness of the bathroom. Has been complained for the aircon that not function properly that makes the temperature a bit hot.
Arvustatud 13 september 2017
Dear Djanuar, We very much appreciate your comments regarding your stay at the Mercure Surabaya. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regard Sugito Adhi General Manager
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Mercure Surabaya Hotel
12345
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