Selle majutuskoha järele on suur nõudlus!
Viimati broneeritud 5 tundi tagasi
760 m ühistranspordini
Tasuta WiFi kõigis tubades
Viimati broneeritud 5 tundi tagasi
|Lähim lennujaam||Juanda rahvusvaheline lennujaam (SUB)|
|Kaugus lennujaamast||10,6 km|
Ehitatud 1995, on Novotel Surabaya Hotel linna Surabaya eristav lisa ja tark valik reisijatele. Siit võivad külalised nautida lihtsat ligipääsu kõigele, mida pulbitseval linnal pakkuda on. Mitte vähem erandlik pole ka lihtne juurdepääs hotellist linna lugematutele vaatamisväärsustele ja maamärkidele, nagu Prantsuse Vabariigi konsulaat, Museum Mpu Tantular, Surabaya Loomaaed.
Novotel Surabaya Hotel pakub paljusid võimalusi, et rikastada Sinu viibimist Surabaya's. Majutudes selles suurepärases hoones, võivad külalised nautida 24-tunnine toateenindus, tasuta WiFi-ühendus kõigis tubades, selvepesula, igapäevane toateenindus, taksoteenus.
Hotellis on 215 imeilusat numbrituba, paljud neist sisaldavad lameekraanteleviisor, tasuta tervitusjook, diivan, rätikud, eraldi elutuba. Hotell pakub paljusid ainulaadseid puhkusevõimalusi, nagu kümblustünn, treeningkeskus, saun, välibassein, spaa. Oma ideaalse asukoha ja sobivate võimalustega tabab Novotel Surabaya Hotel märki mitmel viisil.
Lapsed and lisavoodid
Lisavoodi võimalus sõltub valitud toast, lisainformatsiooni saamiseks vaata konkreetse toa mahutavust.
Kõik lapsed on teretulnud.
Väikelapsed vanuses alates 0 kuni 1 aastat [kaasa arvatud]
Viibimine tasuta, kui kasutatakse olemasolevat magamisvarustust.
Beebivoodi/-häll soovi korral saadaval
Lapsed vanuses alates 2 kuni 15 aastat [kaasa arvatud]
Peab/peavad kasutama lisavoodit
Kui vajad lisavoodit, küsitakse selle eest lisatasu.
16-aastaseid ja vanemaid peetakse täiskasvanuks.
Peavad kasutama lisavoodit, mille eest tuleb maksta lisatasu.
Novotel Surabaya Hotel
Kuva arvustusi, mis mainivad järgmist
Spacious room, clean and friendly staff”
If you are traveling with elder, please make sure they locate you in lower floor since the building has no lift. During our stay, they have groups meeting which make the restaurant full and difficult to find a seat, other than that, my stay was great.
Dear Mr. Tinauli, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback can be a motivation for our staff to continue in improving our quality of services to our guest. For issues that may or has happened, your suggestion and comments is paramount for the hotel. Once again, thank you for the feedback and we hope that your next visit will be as enjoyable as the previous one. Sincerely, Bambang Erwin S.
Nice and spasious room. Breakfast is good. Many choices between local food and american breakfast. Staff is very nice also. Swimming pool was under purification because of heavy rain the day before. Overall, Novotel is pleasant place..
Dear Mrs. Jovita, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your feedback and definitely it will be shared among the team. Your feedback will surely become a motivation for the team to continue in maintaining the same service quality, or even better. Mr. Jovita, we hope that you continue to choose us as your preferred Hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Bambang Erwin S.
Came here on the weekend afternoon to enjoy the tropical swimming pool but alas they had a wedding party surrounding the pool.
Dear Mr. Halim, Thank you very much for staying at Novotel Surabaya Hotel & Suites and for sharing your valuable experience with us. It has always been our pleasure to receive positive feedback. We will share your review with our team which we believe will serve as an encouragement to improve our services at all times. Yet, we sincerely apologize for any issue that may happen during your stay. Your comments and suggestions are paramount for the Hotel that we very much appreciate. Once again thank you very much for sharing your review and we hope that your next visit will be more enjoyable. Best regards, Diana - Front Office Manager
Booking was made for my husband’s birthday so before arrival I asked if they could do a little room decoration. They decorated the bed with a birthday message. And took the extra step of surprising him at our room with brownies & birthday card. Totally unexpected but very much appreciated! The staffs are friendly, attentive and helpful. The room is clean and facilities are working well. Very cozy ambiance. The only downside was there was no convenience store nearby along the stretch.
Dear Mrs. Aidah, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback can be a motivation for our staff to continue in improving our quality of services to our guest. For issues that may or has happened, your suggestion and comments is paramount for the hotel. Once again, thank you for the feedback and we hope that your next visit will be as enjoyable as the previous one. Sincerely, Bambang Erwin S.
Good and clean”
Excellent pricing, clean and good location
Rate per night so affordable. I booked for 3 rooms and they arranged each room closely. Every staff also helpful. Overall was good been here.
Dear Mrs. Lynn, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback will surely become a motivation for the team to continue in maintaining the same service quality, or even better. Mrs. Lynn, we hope that you continue to choose us as your preferred Hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Bambang Erwin S.
Hotel located near center of city. Very easy to find food and anything else. The staff very polite and so helpful. The cleanliness excellent.. for budgeting traveler maybe too expensive if you make walking reservation, just book from agoda and you will get Special Rate
Dear Censi, Thank you for staying with Novotel Surabaya Hotel and Suite We are grateful that you have taking your time to share with us your feedback and it is a wonderful feeling to know that you have a pleasant experience. We will share this with our team as part of the acknowledgement of their hard work. Thank you Sincerely, Ganjar Laksmana
Nice resort style hotel in the city”
Nice pool and nice breakfast. We only had 1 night there, would have liked to have stayed 1 more to enjoy the facilities more. Warning: there is a mall " just down the road" which looks walkable, but better to take a taxi or becak, especially at night 😊
Dear Mr. David, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback will surely become a motivation for the team to continue in maintaining the same service quality, or even better. We hope that you continue to choose us as your preferred Hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Ganjar Laksmana
More than I expected for that price”
Stayed for one night at the King Apartment and for the amount I paid it was excellent value for money. It had a kitchenette, a living/dining room and a separate bedroom. Breakfasts was good and staff very helpful always asking is they could assist. The garden and pool is very well kept and beautiful. The negative would be that the room is in need of an update. Some of the light bulbs in the bed room and bathroom needed to be changed and the towels were a bit tatty. I would suggest taking the normal rooms as the apartment block is rather far away from the reception for check in and check out but it however has it's own lobby that you could use at other times. There is also a railway track that runs just outside the apartment block so that can be annoying to some but was fun for me as I am a trainspotter.
Modern nice luxury room”
We enjoy staying at this hotel, everything is perfect, i got nice view room as i want, i can access the garden directly through my room. Food is superb, everything is perfect, that's why we often book this hotel
Good hotel with small incidents”
I stayed in this hotel four times already because of location that near to business place I had. every time I visited this hotel there were small problems that seems "cursing" this hotel. First visit were strange because the room WiFi was not working. It was a hick up coz I need to work. Second visit were even more strange as my working. friend open their door using key given by front office and entered their room only to find that the previous guest was not even check out yet. Of course it was solved but I can feel how awkward it was. The third visit also strange because the room type they gave was the same room as previous given it was an upgrade. (I booked a better room). And finally the last visit, the bakery staff ignoring me (busy with other customer and ignoring my order) when I ordered some bakery and after a while I decided to buy fried rice in hawker somewhere outside the hotel just beside the road. On the bright side most of the staff were helpful nevertheless they need more training to improve service.
Great value for a beautiful oasis in a busy city”
Very enjoyable stay indeed. Rooms are spacious and the hotel in general is beautiful in tropical paradise kind of way. We were on the 1st floor and we have a set of french doors that opened to the grounds. Higher floors would have their own balconies, but we love being able to go straight to the yard/gardens/pool area. The hotel also kept a few deers and bunnies, very much to the delight of our daughter, who explored the whole hotel like a champ. the pool is awesome with pretty scary slide (but the kids find it exciting). We very much look forward to coming back here on our next trip to Surabaya.
The Hotel is nice. Booked 2 rooms and request for connecting room however was told that there's no connecting room. They gave 2 rooms however was far from each other. Swimming Pool was great. The food has a wide range. The dinner buffet was awesome especially from Wed to Fri as they have a BBQ dinner. Overall enjoyed staying the room.
Great Property, Not so great management”
I stayed here a few weeks ago. Business travel as usual. I can't seem to remember the specific details, but I remember what I wanted to write about. It's their management, that's their biggest problem. Now, when I decided to stay at this hotel, it was based on a bad experience by a friend who also travels for business a lot. I needed to know the experience first hand. Long story short, problems already occured when I checked in. I remember that after giving my name for my reservation, she asked me "did you book in the hotel room or the apartment?" I found it to be a silly thing to ask. Go check on your computer, don't ask your guest! Okay so finally, after a few minutes wait, we've got our rooms ready. But then I found the room given to me was different from the one I clearly booked. Okay that's like two mistakes already and I haven't even unpacked my luggage. Room was nice, newly renovated few years ago from the looks of it. Property was even nicer. Lots of trees and has a nice resort feeling. The pool water was a bit murky, maybe because of the tile renovation work beside the pool. But still, I wouldn't let this slip my watch if I'm the GM. On the 2nd day, my colleagues went to the business center to print a map. Again, the management seemed to have continuous miscommunication. First, they said they can't print in colour, but later said they can, and finally when the paper came out, it was not in colour. This is minor detail, but then again, this is Novotel! And I wouldn't complain about stuffs like this is it were a local-brand budget hotel. So at the end, I had a nice stay overall. To be fair, I still feel that the hotel is nice and it's probably THE PERFECT HOTEL FOR A FAMILY HOLIDAY IN SURABAYA. However, in terms of being a 4-star internationally managed chain, Novotel Surabaya could (and should) do much much better, because when I see the staffs and how they move and do their work, it sure felt a lot more like a 3-star locally-managed hotel.
Hotel with kid's favorite pools”
I thought we spent too little time in Novotel since my kids still mentioned it until now. They love the room, and even more they fall for the 3 swimming pools it has. The kid's pool even comes with slide which is kid's friendly and safe. Also, the room is beyond my expectation since I know this is an old hotel. But, once inside it, I would say it's young, fresh, and well decorated. Cleanliness is also at their high standard which makes me to give them two thumps up.
The hotel room was spacious, clean and tidy. There is not much choice of food for breakfast. My room is is just next to the train track and a mosque. If it is for short business trip, it is good enough.
great hotel, but the location is a challenge”
the room is nice clean and big. great breakfast. the challenge is finding the location. if they could provide a better map, or describe it more clearly how to reach there, it would be helpful for us. we want to go the gym, unfortunately we forgot to bring our sport shoes. so we just walk around the garden. nice garden in the middle of the hotel is a good idea.
Good hotel with attentive garden and swimming pool”
Good hotel with excellent garden, smimming pool, food and frienly staff at very good location. Worth to stay especially with family. Good hotel with excellent garden, smimming pool, food and frienly staff at very good location. Worth to stay especially with family.
Comfortable, clean, slow wifi though”
Room was very spacious with a comfortable king sized bed. WIFI connection was pretty bad in the room, perhaps they should install more routers. WIFI in the lobby and the restaurant was very strong though.
lovely hotel and service with a smile”
I'm very like the hotel is big hotel,great swimming pool with ad cafe in side of pool,good room and clean,but I don't like the badroom why must a transparant glass.... My mean is the bathroom and bedroom is much transparan.