Novotel Surabaya Hotel
Tasuta Wi-Fi

Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya keskus, Surabaya, Indoneesia, 60246
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 Novotel Surabaya Hotel
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    2 magamistuba Novotel Surabaya Hotel
    Vaata kõiki 65 fotosid
     Novotel Surabaya Hotel

    Hotelli Novotel Surabaya Hotel arvustused

    7,6
    Väga hea
    /10
    ( 2036 arvustust)Vaata, mida külalised on kirjutanud
    8,0
    Suurepärased mugavused
    90% soovitaks sõbrale

    Mida sina hotellis Novotel Surabaya Hotel armastad

    Teemad, mis sulle meeldivad

    • 760 m ühistranspordini

    • Lennujaama transfeer

    • Tasuta WiFi kõigis tubades

    • Kümblustünn

    Väga hea
    Asukoht
    7,4
    KAARDIL
    Parem kui 85% majutuskohtadest linnas Surabaya
    Väga hea asukoht - 1,5 km linnakeskusest
    Populaarne
    Läheduses
  • Bungkuli park960 m
  • Surabaya linnaväljak1,35 km
  • Plaza Tunjungan3,65 km
  • Mošee Al Akbar5,44 km
  • Tugu Pahlawan5,5 km
  • Kepanjeni kirik5,99 km
  • Sampoerna muuseum7,27 km
  • Sanggar Agung'i tempel8,37 km
  • Suramadu sild11,76 km
  • Ciputra veepark12,18 km
  • Selle majutuskoha järele on suur nõudlus!

    Viimati broneeritud 5 tundi tagasi

    Vastavus hinnale7,7
    Asukoha hinnang7,4
    Lähim lennujaamJuanda rahvusvaheline lennujaam (SUB)
    Kaugus lennujaamast10,6 km
    Majutuskoha ülevaade

    Ehitatud 1995, on Novotel Surabaya Hotel linna Surabaya eristav lisa ja tark valik reisijatele. Siit võivad külalised nautida lihtsat ligipääsu kõigele, mida pulbitseval linnal pakkuda on. Mitte vähem erandlik pole ka lihtne juurdepääs hotellist linna lugematutele vaatamisväärsustele ja maamärkidele, nagu Prantsuse Vabariigi konsulaat, Museum Mpu Tantular, Surabaya Loomaaed.

    Novotel Surabaya Hotel pakub paljusid võimalusi, et rikastada Sinu viibimist Surabaya's. Majutudes selles suurepärases hoones, võivad külalised nautida 24-tunnine toateenindus, tasuta WiFi-ühendus kõigis tubades, selvepesula, igapäevane toateenindus, taksoteenus.

    Hotellis on 215 imeilusat numbrituba, paljud neist sisaldavad lameekraanteleviisor, tasuta tervitusjook, diivan, rätikud, eraldi elutuba. Hotell pakub paljusid ainulaadseid puhkusevõimalusi, nagu kümblustünn, treeningkeskus, saun, välibassein, spaa. Oma ideaalse asukoha ja sobivate võimalustega tabab Novotel Surabaya Hotel märki mitmel viisil.

    Loe edasi

    Toad saadaval hotellis Novotel Surabaya Hotel

    7,7
    Väga hea
    Toa mugavus ja kvaliteet
    Superior 1 kuningatüüpi voodiga - vaatega basseinile (Superior 1 king bed Pool View)
    Superior 1 kuningatüüpi voodiga - vaatega basseinile (Superior 1 king bed Pool View)
    ...
    • Toa suurus: 32 m² / 344 ft²
    • Vaade: Linn
    • 1 suur voodi
    Lisa kuupäevad, et näha hindu
    Superior, bassein (Superior Pool)
    Superior, bassein (Superior Pool)
    ...
    • Toa suurus: 32 m² / 344 ft²
    • Vaade: Bassein
    • 2 üheinimesevoodid või 1 ka...
    Lisa kuupäevad, et näha hindu
    Superior 1 kuningatüüpi voodiga - vaatega aiale (Superior 1 king bed Garden View)
    Superior 1 kuningatüüpi voodiga - vaatega aiale (Superior 1 king bed Garden View)
    ...
    • Toa suurus: 32 m² / 344 ft²
    • Vaade: Linn
    • 1 suur voodi
    Lisa kuupäevad, et näha hindu
    Suure voodiga luksustuba (Superior King Room)
    Suure voodiga luksustuba (Superior King Room)
    ...
    • Toa suurus: 28 m² / 301 ft²
    • Vaade: Aed
    Lisa kuupäevad, et näha hindu
    Superior 2 üheinimesevoodiga - aiavaatega (Superior 2 single beds Garden View)
    Superior 2 üheinimesevoodiga - aiavaatega (Superior 2 single beds Garden View)
    ...
    • Toa suurus: 32 m² / 344 ft²
    • Vaade: Aed
    • 2 üheinimesevoodid
    Lisa kuupäevad, et näha hindu
    Superior 2 üheinimesevoodiga - vaade basseinile (Superior 2 single beds Pool view)
    Superior 2 üheinimesevoodiga - vaade basseinile (Superior 2 single beds Pool view)
    ...
    • Toa suurus: 32 m² / 344 ft²
    • Vaade: Bassein
    • 2 üheinimesevoodid
    Lisa kuupäevad, et näha hindu
    Kahe eraldi voodiga luksustuba (Executive Twin Room)
    Kahe eraldi voodiga luksustuba (Executive Twin Room)
    ...
    • Toa suurus: 30 m² / 323 ft²
    • Vaade: Bassein
    Lisa kuupäevad, et näha hindu
    Double or Twin (Double or Twin )
    Double or Twin (Double or Twin )
    ...
      Lisa kuupäevad, et näha hindu
      Double Or Twin Superior Garden View
      Double Or Twin Superior Garden View
      ...
        Lisa kuupäevad, et näha hindu
        Peresviit, kuum pakkumine (Family Suite Hot Deal)
        Peresviit, kuum pakkumine (Family Suite Hot Deal)
        ...
          Lisa kuupäevad, et näha hindu
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          Rohem asukohast Novotel Surabaya Hotel

          Rohem asukohast Novotel Surabaya Hotel

          Omadused

          Näita vähem

          Vahemaad ja olulised teemad

          Näidatud vahemaad on mõõdetud linnulennult. Tegelik kaugus võib erineda.
          Näita vähem

          Mis on läheduses

          Näidatud vahemaad on mõõdetud linnulennult. Tegelik kaugus võib erineda.
          Näita rohkem

          Majutuskoha reeglid külalistele

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          Kasulik info

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          Hotelli Novotel Surabaya Hotel arvustused külalistelt

          Koostatud kontrollitud külastajate poolt Agoda
          Agoda arvustused (2036)Booking.com arvustused (410)
          Hotelli seisukord/puhtus7,6
          Teenused8,0
          Asukoht7,4
          Toa mugavus ja kvaliteet7,7
          Teenus7,7
          Vastavus hinnale7,7
          Kõik keeled
          Kõik reisijate tüübid (2036)
          Kõik tubade tüübid

          Kuva arvustusi, mis mainivad järgmist 

          Kuvatakse 1757 kontrollitud kommentaari
          12345
          8,4
          Võrratu
          Tinauli alates Indoneesia
          Rüh
          Superior 1 kuningatüüpi voodiga - vaatega aiale
          Viibis 2 ööd aprill 2019

          Spacious room, clean and friendly staff”

          If you are traveling with elder, please make sure they locate you in lower floor since the building has no lift. During our stay, they have groups meeting which make the restaurant full and difficult to find a seat, other than that, my stay was great.

          Arvustatud 03 mai 2019

          Dear Mr. Tinauli, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback can be a motivation for our staff to continue in improving our quality of services to our guest. For issues that may or has happened, your suggestion and comments is paramount for the hotel. Once again, thank you for the feedback and we hope that your next visit will be as enjoyable as the previous one. Sincerely, Bambang Erwin S.

          Vastatud 11 mai 2019
          Novotel Surabaya Hotel
          9,6
          Erakordne
          JOVITA alates Indoneesia
          Perekond väikeste lastega
          Superior, bassein
          Viibis ühe ööjaanuar 2019

          Nice room.”

          Nice and spasious room. Breakfast is good. Many choices between local food and american breakfast. Staff is very nice also. Swimming pool was under purification because of heavy rain the day before. Overall, Novotel is pleasant place..

          Arvustatud 21 jaanuar 2019

          Dear Mrs. Jovita, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your feedback and definitely it will be shared among the team. Your feedback will surely become a motivation for the team to continue in maintaining the same service quality, or even better. Mr. Jovita, we hope that you continue to choose us as your preferred Hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Bambang Erwin S.

          Vastatud 21 märts 2019
          Novotel Surabaya Hotel
          7,2
          Väga hea
          Halim alates Indoneesia
          Perekond väikeste lastega
          Superior 1 kuningatüüpi voodiga - vaatega aiale
          Viibis ühe ööjuuni 2019

          Väga hea”

          Came here on the weekend afternoon to enjoy the tropical swimming pool but alas they had a wedding party surrounding the pool.

          Arvustatud 19 juuni 2019

          Dear Mr. Halim, Thank you very much for staying at Novotel Surabaya Hotel & Suites and for sharing your valuable experience with us. It has always been our pleasure to receive positive feedback. We will share your review with our team which we believe will serve as an encouragement to improve our services at all times. Yet, we sincerely apologize for any issue that may happen during your stay. Your comments and suggestions are paramount for the Hotel that we very much appreciate. Once again thank you very much for sharing your review and we hope that your next visit will be more enjoyable. Best regards, Diana - Front Office Manager

          Vastatud 22 juuli 2019
          Novotel Surabaya Hotel
          8,0
          Võrratu
          Aidah alates Singapur
          Paar
          Superior 1 kuningatüüpi voodiga - vaatega aiale
          Viibis 3 ööd aprill 2019

          Excellent Hotel”

          Booking was made for my husband’s birthday so before arrival I asked if they could do a little room decoration. They decorated the bed with a birthday message. And took the extra step of surprising him at our room with brownies & birthday card. Totally unexpected but very much appreciated! The staffs are friendly, attentive and helpful. The room is clean and facilities are working well. Very cozy ambiance. The only downside was there was no convenience store nearby along the stretch.

          Arvustatud 16 aprill 2019

          Dear Mrs. Aidah, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback can be a motivation for our staff to continue in improving our quality of services to our guest. For issues that may or has happened, your suggestion and comments is paramount for the hotel. Once again, thank you for the feedback and we hope that your next visit will be as enjoyable as the previous one. Sincerely, Bambang Erwin S.

          Vastatud 18 aprill 2019
          Novotel Surabaya Hotel
          8,4
          Võrratu
          Le alates Malaisia
          Ärireisija
          Superior 1 kuningatüüpi voodiga - vaatega aiale
          Viibis 2 ööd mai 2019

          Good and clean”

          Excellent pricing, clean and good location

          Arvustatud 14 mai 2019
          9,2
          Erakordne
          Lynn alates Malaisia
          Perekond väikeste lastega
          Superior 2 üheinimesevoodiga - aiavaatega
          Viibis ühe ööaprill 2019

          Convenient”

          Rate per night so affordable. I booked for 3 rooms and they arranged each room closely. Every staff also helpful. Overall was good been here.

          Arvustatud 07 aprill 2019

          Dear Mrs. Lynn, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback will surely become a motivation for the team to continue in maintaining the same service quality, or even better. Mrs. Lynn, we hope that you continue to choose us as your preferred Hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Bambang Erwin S.

          Vastatud 18 aprill 2019
          Novotel Surabaya Hotel
          9,2
          Erakordne
          Censi alates Indoneesia
          Paar
          Superior 2 üheinimesevoodiga - aiavaatega
          Viibis 2 ööd august 2017

          Strategic Location!”

          Hotel located near center of city. Very easy to find food and anything else. The staff very polite and so helpful. The cleanliness excellent.. for budgeting traveler maybe too expensive if you make walking reservation, just book from agoda and you will get Special Rate

          Arvustatud 12 veebruar 2018

          Dear Censi, Thank you for staying with Novotel Surabaya Hotel and Suite We are grateful that you have taking your time to share with us your feedback and it is a wonderful feeling to know that you have a pleasant experience. We will share this with our team as part of the acknowledgement of their hard work. Thank you Sincerely, Ganjar Laksmana

          Vastatud 23 veebruar 2018
          Novotel Surabaya Hotel
          8,0
          Võrratu
          David alates Suurbritannia
          Paar
          Superior 1 kuningatüüpi voodiga - vaatega aiale
          Viibis ühe ööoktoober 2017

          Nice resort style hotel in the city”

          Nice pool and nice breakfast. We only had 1 night there, would have liked to have stayed 1 more to enjoy the facilities more. Warning: there is a mall " just down the road" which looks walkable, but better to take a taxi or becak, especially at night 😊

          Arvustatud 30 november 2017

          Dear Mr. David, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback will surely become a motivation for the team to continue in maintaining the same service quality, or even better. We hope that you continue to choose us as your preferred Hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Ganjar Laksmana

          Vastatud 16 detsember 2017
          Novotel Surabaya Hotel
          8,4
          Võrratu
          Alan alates Malaisia
          Üksikreisija
          Viibis ühe ööaprill 2016

          More than I expected for that price”

          Stayed for one night at the King Apartment and for the amount I paid it was excellent value for money. It had a kitchenette, a living/dining room and a separate bedroom. Breakfasts was good and staff very helpful always asking is they could assist. The garden and pool is very well kept and beautiful. The negative would be that the room is in need of an update. Some of the light bulbs in the bed room and bathroom needed to be changed and the towels were a bit tatty. I would suggest taking the normal rooms as the apartment block is rather far away from the reception for check in and check out but it however has it's own lobby that you could use at other times. There is also a railway track that runs just outside the apartment block so that can be annoying to some but was fun for me as I am a trainspotter.

          Arvustatud 11 aprill 2016
          8,0
          Võrratu
          Evy alates Indoneesia
          Paar
          Superior 1 kuningatüüpi voodiga - vaatega aiale
          Viibis ühe ööveebruar 2016

          Modern nice luxury room”

          Spacious room, great food, great pool

          We enjoy staying at this hotel, everything is perfect, i got nice view room as i want, i can access the garden directly through my room. Food is superb, everything is perfect, that's why we often book this hotel

          Arvustatud 21 märts 2016
          8,0
          Võrratu
          Romandito alates Indoneesia
          Ärireisija
          Superior 2 üheinimesevoodiga - aiavaatega
          Viibis ühe öödetsember 2015

          Good hotel with small incidents”

          overall experience were good but something small were rather not right in this hotel.

          I stayed in this hotel four times already because of location that near to business place I had. every time I visited this hotel there were small problems that seems "cursing" this hotel. First visit were strange because the room WiFi was not working. It was a hick up coz I need to work. Second visit were even more strange as my working. friend open their door using key given by front office and entered their room only to find that the previous guest was not even check out yet. Of course it was solved but I can feel how awkward it was. The third visit also strange because the room type they gave was the same room as previous given it was an upgrade. (I booked a better room). And finally the last visit, the bakery staff ignoring me (busy with other customer and ignoring my order) when I ordered some bakery and after a while I decided to buy fried rice in hawker somewhere outside the hotel just beside the road. On the bright side most of the staff were helpful nevertheless they need more training to improve service.

          Arvustatud 11 detsember 2015
          9,7
          Erakordne
          Rosalynn alates Indoneesia
          Perekond väikeste lastega
          Superior 1 kuningatüüpi voodiga - vaatega aiale
          Viibis 3 ööd oktoober 2015

          Great value for a beautiful oasis in a busy city”

          fantastic pool, great food, relaxed atmosphere

          Very enjoyable stay indeed. Rooms are spacious and the hotel in general is beautiful in tropical paradise kind of way. We were on the 1st floor and we have a set of french doors that opened to the grounds. Higher floors would have their own balconies, but we love being able to go straight to the yard/gardens/pool area. The hotel also kept a few deers and bunnies, very much to the delight of our daughter, who explored the whole hotel like a champ. the pool is awesome with pretty scary slide (but the kids find it exciting). We very much look forward to coming back here on our next trip to Surabaya.

          Arvustatud 20 oktoober 2015
          8,0
          Võrratu
          Hajjah alates Singapur
          Perekond väikeste lastega
          Superior 2 üheinimesevoodiga - vaade basseinile
          Viibis 3 ööd detsember 2014

          Nice Hotel”

          Nice Hotel, Great swimming Pool, Widespread of Food

          The Hotel is nice. Booked 2 rooms and request for connecting room however was told that there's no connecting room. They gave 2 rooms however was far from each other. Swimming Pool was great. The food has a wide range. The dinner buffet was awesome especially from Wed to Fri as they have a BBQ dinner. Overall enjoyed staying the room.

          Arvustatud 03 jaanuar 2015
          8,0
          Võrratu
          Regawa alates Indoneesia
          Ärireisija
          Superior 2 üheinimesevoodiga - vaade basseinile
          Viibis 3 ööd oktoober 2014

          Great Property, Not so great management”

          Resort landscaping, comfortable room, relatively close to dining spots around jl.Darmo and jl.Sumatera

          I stayed here a few weeks ago. Business travel as usual. I can't seem to remember the specific details, but I remember what I wanted to write about. It's their management, that's their biggest problem. Now, when I decided to stay at this hotel, it was based on a bad experience by a friend who also travels for business a lot. I needed to know the experience first hand. Long story short, problems already occured when I checked in. I remember that after giving my name for my reservation, she asked me "did you book in the hotel room or the apartment?" I found it to be a silly thing to ask. Go check on your computer, don't ask your guest! Okay so finally, after a few minutes wait, we've got our rooms ready. But then I found the room given to me was different from the one I clearly booked. Okay that's like two mistakes already and I haven't even unpacked my luggage. Room was nice, newly renovated few years ago from the looks of it. Property was even nicer. Lots of trees and has a nice resort feeling. The pool water was a bit murky, maybe because of the tile renovation work beside the pool. But still, I wouldn't let this slip my watch if I'm the GM. On the 2nd day, my colleagues went to the business center to print a map. Again, the management seemed to have continuous miscommunication. First, they said they can't print in colour, but later said they can, and finally when the paper came out, it was not in colour. This is minor detail, but then again, this is Novotel! And I wouldn't complain about stuffs like this is it were a local-brand budget hotel. So at the end, I had a nice stay overall. To be fair, I still feel that the hotel is nice and it's probably THE PERFECT HOTEL FOR A FAMILY HOLIDAY IN SURABAYA. However, in terms of being a 4-star internationally managed chain, Novotel Surabaya could (and should) do much much better, because when I see the staffs and how they move and do their work, it sure felt a lot more like a 3-star locally-managed hotel.

          Arvustatud 25 november 2014
          9,7
          Erakordne
          Septianus alates Indoneesia
          Perekond väikeste lastega
          Superior 1 kuningatüüpi voodiga - vaatega aiale
          Viibis ühe ööjuuli 2014

          Hotel with kid's favorite pools”

          Location, Swimming Pools, Great Room

          I thought we spent too little time in Novotel since my kids still mentioned it until now. They love the room, and even more they fall for the 3 swimming pools it has. The kid's pool even comes with slide which is kid's friendly and safe. Also, the room is beyond my expectation since I know this is an old hotel. But, once inside it, I would say it's young, fresh, and well decorated. Cleanliness is also at their high standard which makes me to give them two thumps up.

          Arvustatud 18 november 2014
          8,0
          Võrratu
          Theo alates Indoneesia
          Ärireisija
          Viibis ühe ööjuuni 2014

          Good!”

          Nice gardens & swimming pools!

          The hotel room was spacious, clean and tidy. There is not much choice of food for breakfast. My room is is just next to the train track and a mosque. If it is for short business trip, it is good enough.

          Arvustatud 09 juuni 2014
          8,0
          Võrratu
          Handojo alates Indoneesia
          Perekond suurte lastega
          Viibis ühe öödetsember 2013

          great hotel, but the location is a challenge”

          breakfast is nice and big room

          the room is nice clean and big. great breakfast. the challenge is finding the location. if they could provide a better map, or describe it more clearly how to reach there, it would be helpful for us. we want to go the gym, unfortunately we forgot to bring our sport shoes. so we just walk around the garden. nice garden in the middle of the hotel is a good idea.

          Arvustatud 18 detsember 2013
          8,0
          Võrratu
          Bambang alates Indoneesia
          Perekond väikeste lastega
          Viibis ühe ööaugust 2013

          Good hotel with attentive garden and swimming pool”

          Location, Garden and Food

          Good hotel with excellent garden, smimming pool, food and frienly staff at very good location. Worth to stay especially with family. Good hotel with excellent garden, smimming pool, food and frienly staff at very good location. Worth to stay especially with family.

          Arvustatud 10 september 2013
          9,3
          Erakordne
          WEI alates Singapur
          Ärireisija
          Viibis 2 ööd juuli 2013

          Comfortable, clean, slow wifi though”

          Comfortable, Clean, Great restaurant

          Room was very spacious with a comfortable king sized bed. WIFI connection was pretty bad in the room, perhaps they should install more routers. WIFI in the lobby and the restaurant was very strong though.

          Arvustatud 08 juuli 2013
          8,7
          Võrratu
          William alates Indoneesia
          Ärireisija
          Viibis ühe ööveebruar 2013

          lovely hotel and service with a smile”

          room is clean,

          I'm very like the hotel is big hotel,great swimming pool with ad cafe in side of pool,good room and clean,but I don't like the badroom why must a transparant glass.... My mean is the bathroom and bedroom is much transparan.

          Arvustatud 18 veebruar 2013
          12345
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          Novotel Surabaya Hotel
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          • Väga hea asukoht
          • Bungkuli park
          • Wonokromo rongijaam on 0.79 km