Pan Pacific Hanoi
Pan Pacific Hanoi
Vaata kõiki 54 fotosid
Kaheinimesevoodiga luksustuba - voodi Pan Pacific Hanoi
Kaheinimesevoodiga luksustuba - voodi
Vaata kõiki 54 fotosid
Fuajee Pan Pacific Hanoi
Fuajee
Vaata kõiki 54 fotosid
Hotelli interjöör Pan Pacific Hanoi
Hotelli interjöör
Vaata kõiki 54 fotosid
Hotelli interjöör Pan Pacific Hanoi
Hotelli interjöör
Vaata kõiki 54 fotosid
KAARDIL Pan Pacific Hanoi
KAARDIL
Võrratu
Asukoht
8,1
Vaata kõiki 54 fotosid Pan Pacific Hanoi
Vaata kõiki 54 fotosid
Eemaldatud lemmikutest
2016

Pan Pacific Hanoi

Suurepärane asukoht
Vaata, mis on läheduses
Võrratu
Aluseks: 1070 arvustustVaata, mida külalised on kirjutanud
8,3
88% soovitaks sõbrale
Vastavus hinnale8,0
Kaugus linnakeskusest1.5 Km
Asukoha hinnang8,1
Lähim lennujaamGia Lam lennujaam (VGL)
Kaugus lennujaamast5,0 km
Restoran on olemasJah
  • Lennujaama transfeer

  • Tasuta WiFi kõigis tubades

  • Valuutavahetus

  • Saun

Tubade valik
8,5
Suurepärane
Toa mugavus ja kvaliteet
Selle majutuskoha järele on suur nõudlus!Viimati broneeritud 8 tundi tagasi
2 magamistoaga, premier, korter (2 Bedroom Premier Apartment)
2 magamistoaga, premier, korter (2 Bedroom Premier Apartment)
...
  • Vaade: Linn
  • 90 m² / 969 ft²
  • 2 Keskmise suurusega voodid...
Lisa kuupäevad, et näha hindu
Pacific Club tuba (Pacific Club)
Pacific Club tuba (Pacific Club)
...
  • Vaade: Järv (osaline vaade)
  • 35 m² / 377 ft²
  • 2 Üheinimesevoodid või 1 su...
Lisa kuupäevad, et näha hindu
1 magamistoaga, premier, korter (1 Bedroom Premier Apartment)
1 magamistoaga, premier, korter (1 Bedroom Premier Apartment)
...
  • Vaade: Järv
  • 60 m² / 646 ft²
  • 1 suur voodi
Lisa kuupäevad, et näha hindu
1 magamistoaga, VIP korter (1 Bedroom Executive Apartment)
1 magamistoaga, VIP korter (1 Bedroom Executive Apartment)
...
  • Vaade: Järv
  • 60 m² / 646 ft²
  • 1 suur voodi
Lisa kuupäevad, et näha hindu
2 magamistoaga, VIP korter (2 Bedroom Executive Apartment)
2 magamistoaga, VIP korter (2 Bedroom Executive Apartment)
...
  • Vaade: Linn
  • 90 m² / 969 ft²
  • 2 Keskmise suurusega voodid...
Lisa kuupäevad, et näha hindu
Kaheinimesevoodiga luksustuba (Deluxe Double Room)
Kaheinimesevoodiga luksustuba (Deluxe Double Room)
...
  • Vaade: Linn
  • 35 m² / 377 ft²
  • 1 suur voodi
Lisa kuupäevad, et näha hindu
Stuudiosviit (Studio Suite)
Stuudiosviit (Studio Suite)
...
  • Vaade: Järv
  • 40 m² / 431 ft²
  • 1 suur voodi
Lisa kuupäevad, et näha hindu
Kahe eraldi voodiga luksustuba (Deluxe Twin Room)
Kahe eraldi voodiga luksustuba (Deluxe Twin Room)
...
  • Vaade: Linn
  • 35 m² / 377 ft²
  • 2 Üheinimesevoodid
Lisa kuupäevad, et näha hindu
Luksustuba (Premier Room)
Luksustuba (Premier Room)
...
  • Vaade: Järv
  • 35 m² / 377 ft²
  • 1 suur voodi
Lisa kuupäevad, et näha hindu
Two-Bedroom Executive Serviced Suite
Two-Bedroom Executive Serviced Suite
...
  • 90 m² / 969 ft²
  • Dušš ja vann
  • 1 ülisuur voodi
Lisa kuupäevad, et näha hindu
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Rohkem majutuskohast Pan Pacific Hanoi

Rohkem majutuskohast Pan Pacific Hanoi

Kirjeldus

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Vahemaad ja olulised teemad

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Omadused

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Mis on läheduses

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Majutuskoha reeglid külalistele

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Kasulik info

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Uusimad külastajate kommentaarid

Agoda arvustused (1070)Booking.com arvustused (456)
Hotelli seisukord/puhtus8,8
Teenused8,4
Asukoht8,1
Toa mugavus ja kvaliteet8,5
Teenus8,6
Vastavus hinnale8,0
Koostatud kontrollitud külastajate poolt Agoda
Kommentaaride filtreerimise alus:
Keel
English
日本語
한국어
Tiếng Việt
lisa
Toa tüüp
Stuudiosviit
Kaheinimesevoodiga luksustuba
Luksustuba
Pacific Club tuba
lisa
Kuvatakse 846 kontrollitud kommentaari
12345
7,7
Väga hea
Jukka alates Tai
Paar
Viibis 2 ööd aprill 2013
Asiallinen paikka”
Hyvä sijainti, kauniilla paikalla, hyvät yhteydet.
Aivan kelpo paikka, mukavalla näköalalla viereiselle järvelle. Vanhakaupunki kävelyetäisyyden päässä.
Arvustatud 19 aprill 2013
8,8
Võrratu
Hlee alates Ameerika Ühendriigid
Paar
Kaheinimesevoodiga luksustuba
Viibis ühe ööseptember 2018
Excellent service”
Pricey, but you get what you pay for. Great facilities, great staff. Outside of Old Town, so outside of all the party noises. Beautiful view of the lake.
Arvustatud 13 september 2018
10,0
Erakordne
Jeremiah alates Singapur
Ärireisija
Kaheinimesevoodiga luksustuba
Viibis ühe ööjuuli 2018
Back again!”
Service consistency is how Pan Pacific Hanoi is still the best hotel in Vietnam to me. The friendliness of the staff, their english ability and command of the language, the finer points of hospitality. They still have it. I look forward to staying there again the next time i am in Hanoi. Excellent value for money.
Arvustatud 26 juuli 2018
Dear Jeremiah, This feels to energizing to receive such positive comments! I am very pleased to read that you truly enjoyed your experience at our Pacific Hanoi. We look forward to welcoming you back soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 30 juuli 2018
Pan Pacific Hanoi
9,2
Erakordne
Charles alates Suurbritannia
Perekond suurte lastega
Kaheinimesevoodiga luksustuba
Viibis ühe ööjuuli 2018
Great Hitel”
First class service for a great price
Arvustatud 21 juuli 2018
Dear Charles, We are delighted to read of your great feedback and grateful that you shared your experience here. Hopefully we will have the opportunity to welcome you back soon. Sincerely, Marc Emmanuel General Manager
Vastatud 30 juuli 2018
Pan Pacific Hanoi
6,4
Hea
Kevin alates Singapur
Perekond väikeste lastega
Luksustuba
Viibis 4 ööd juuli 2018
Exceptional Service”
Exceptional service rendered from Tracy. I forgot to book an extra night for myself and my family. She helped accommodate us despite the higher than expected occupancy and also gave u a fair rate for a room type that we preferred. She and the other hotel staff went above and beyond to make our family vacation a very memorable event. Thanks and well done!
Arvustatud 17 juuli 2018
Dear Kevin, Thank you for sharing your feedback regarding the recent stay at Pan Pacific Hanoi. I'm sure our entire hotel staff, Tracy in partucular enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back to the hotel in the near future. Sincerely, Marc Emmanuel General Manger Pan Pacific Hanoi
Vastatud 30 juuli 2018
Pan Pacific Hanoi
8,0
Võrratu
Michele alates Singapur
Ärireisija
Pacific Club tuba
Viibis ühe ööjuuni 2018
Väga hea”
Staff are very helpful, location is great, room is clean and comfortable.
Arvustatud 23 juuni 2018
Dear Michele, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for taking the time to post the feedback of your wonderful experience with us. It is always rewarding to receive positive feedback! We look forward to welcoming you back in the not so distant future. Yours sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 27 juuni 2018
Pan Pacific Hanoi
8,8
Võrratu
Dharshaka alates Singapur
Paar
Kahe eraldi voodiga luksustuba
Viibis 2 ööd detsember 2017
Excellent!”
Sign up for the tea time free flow alcohol with snacks you can enjoy the sunset from the lounge.
Arvustatud 17 juuni 2018
Dear Dharshaka, Thank you for your great review. We are very happy to hear that you enjoyed the services and the beautiful sunset from our lounge. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 18 juuni 2018
Pan Pacific Hanoi
9,2
Erakordne
MADHAN alates Singapur
Perekond väikeste lastega
Kaheinimesevoodiga luksustuba
Viibis 2 ööd märts 2018
Erakordne”
Staff were very friendly and they even arranged an extra bed for my son. Room was clean, spacious and big enough. Bathroom was clean and spacious as well. We got a high floor facing the lake view and the hotel is in an excellent location. Nice breakfast as well. Overall one of the best hotels I have stayed and I will definitely recommend this to my friends.
Arvustatud 01 mai 2018
Dear Madhan, We would like to thank you very much for staying with us and taking your time to give us a lovely comment on Agoda. It truly has been a pleasure to have you with us as our guests. We are glad that your recent stay with us was enjoyable and our associates have delivered to you a memorable experience at Pan Pacific Hanoi. I will share your review with our associates at all levels. I am sure that this feedback will serve as a great encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for recommend our hotel to your friends. We look forward to welcoming you and your family back to the hotel. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 07 mai 2018
Pan Pacific Hanoi
8,4
Võrratu
Aung alates Tai
Paar
Luksustuba
Viibis 2 ööd aprill 2018
Võrratu”
I will come again
Arvustatud 20 aprill 2018
Dear Aung, Thank you for choosing Pan Pacific Hanoi for your recent stay. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Please rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 23 aprill 2018
Pan Pacific Hanoi
6,8
Hea
Verlene alates Singapur
Ärireisija
Kahe eraldi voodiga luksustuba
Viibis 3 ööd aprill 2018
Moderate hotel”
For me the location was not very idea. For the price that I am paying, I would probably be staying somewhere near the Old Quarters or a mall. The room is abit dated but functional. Showerhead was not working very good. Staff was excellent. Within a 5 minutes walk, there is a 24 hours conveience store known as Circle K( just need to turn left and walk straight). Coffee bean is also near by which is a plus. The facilities of the hotel was excellent. there is a connecting door in between my room and next door, so I could hear some noises.
Arvustatud 06 aprill 2018
Dear Verlene, Thank you for taking the time to share with us your review after the recent stay at Pan Pacific Hanoi. While we are glad to read that you had a good comment on our staff and the facilities of the hotel, we regret to hear that your stay has not been up to expectation and that your room was less than perfect. Please accept our sincere apologies for the inconvenience. We have well noted all your constructive comments and have shared them with our Management team and the Director of Engineering. Please be reassured that we will make immediate arrangements to rectify the issue of the shower head and to see the possibility for improvement of the sound proofing of the room in the future. We thank you again for your constructive feedback and we hope to see you again soon where you can witness the improvements we have made. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Show more
Pan Pacific Hanoi
10,0
Erakordne
Roger alates Ameerika Ühendriigid
Ärireisija
Kaheinimesevoodiga luksustuba
Viibis 2 ööd märts 2018
Excellent business stay”
The hotel really surprised me. Especially from the quality of literally all the staff there. Someone there is doing some very good training and customer focused management. Don't be fooled by the relatively old exterior (Pan Pacific has been around a long time). If you like a classic hotel with large welcoming lobby and clean facilities and excellent service, this hotel did the trick.
Arvustatud 31 märts 2018
Dear Roger, Thank you for your kind words after your recent stay at our Pan Pacific Hanoi and for recommending us to other travelers. We are very happy to hear your beautiful comment on our staff. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Pan Pacific Hanoi is renowned. We would be more than happy to welcome you to our hotel soon again! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 02 aprill 2018
Pan Pacific Hanoi
8,8
Võrratu
Daryl alates Singapur
Paar
Luksustuba
Viibis ühe öömärts 2018
Nice view”
Hotel has a great view of the lakes. Staff were ever helpful in ensuring that guests enjoyed their stay.
Arvustatud 29 märts 2018
Dear Daryl, Thank you for your great review. We are very happy to hear that you enjoyed the beautiful view of the lake from the hotel and had a good comment on the helpfulness of our staff. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 29 märts 2018
Pan Pacific Hanoi
8,4
Võrratu
Derrick alates Singapur
Üksikreisija
Kaheinimesevoodiga luksustuba
Viibis 2 ööd märts 2018
Location is good but room is old”
The sound proofing is very bad for the room, can hear next door close or open door, even the toilet door closing can be heard from next door.
Arvustatud 25 märts 2018
Dear Derrick, We appreciate you taking the time to share your impressions on your current stay at Pan Pacific Hanoi. It was very much our regret to hear that our facilities are not up to your expectation and it has been preventing you from enjoying your stay to the fullest. Please rest assured that we take your feedback seriously and will study the possibilities for improvement. We sincerely hope to have the chance to better serve you in the future. We thank you again and we hope the experience won't alter your trust in PPHG group. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 27 märts 2018
Pan Pacific Hanoi
6,4
Hea
nhung alates Vietnam
Paar
Kaheinimesevoodiga luksustuba
Viibis ühe ööveebruar 2018
Very old hotel”
Most things in the hotel is old, & staff feeling more like family hotel than 5***** hotel. Room are small. Window too small
Arvustatud 12 märts 2018
Dear Nhung, Thank you for choosing Pan Pacific Hanoi for your recent stay and for taking the time to share with us your review. We have well noted your comments regarding the age of the hotel for our renovation plan in the near future. Please rest assured that during the months to come and through out next year, we will continue to upgrade our property to bring a seamless, and refreshing experience to all our guests. We appreciate your loyalty and trust and do hope you give us another chance to welcome you back on a return visit to Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 16 märts 2018
Pan Pacific Hanoi
8,8
Võrratu
Hannah alates Malaisia
Paar
Kahe eraldi voodiga luksustuba
Viibis 3 ööd märts 2018
The saving grace of Hanoi”
My best friend and I traveled to Hanoi together in Mar'18. It was spring so the weather was cool, at around 18-20deg at night. We thoroughly enjoyed our stay at the Pan Pacific, and even joked that it is a 'heaven' compared to the dirty, chaotic streets of Hanoi. The staff there speak moderately good english, but it is much better compared to the locals or taxi/rickshaw drivers which speak virtually 0. Breakfast selection could be better, but I would give it a 6.5/10 because of ambiance and taste. Toiletry amenities are of good size and quality. Upon check-in they try to up-sell you 'Club' privileges, which is a little overpriced if you ask me at around USD$184 extra for 3 nights, which include all day juice, evening canapes & tea time snacks (but then again Club is always overpriced, so to each its own). Concierge was very helpful with booking Grabs and advising on places to visit. But do not take their recommendations for food, it is v expensive. Overall we had a fantastic time 8/10.
Arvustatud 07 märts 2018
Dear Hannah, Thank you very much for sending your comments after your stay at Pan Pacific Hanoi. We are pleased to hear that except the breakfast selection, you thoroughly enjoyed your stay with us and you appreciated the assistance of our Concierge staff. Regarding your comment about breakfast, we are sorry to hear that you did not really enjoy the ambiance and the taste. Please rest assured we have addressed this with the Food and Beverage Director to ensure we improve on this. We hope to welcome you back again. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 16 märts 2018
Pan Pacific Hanoi
9,6
Erakordne
Joseph alates Austraalia
Ärireisija
Kahe eraldi voodiga luksustuba
Viibis 5 ööd veebruar 2018
Erakordne”
The night duty manager made this stay very welcome and she was very helpful very happy with the service and happy that she dealt with problems
Arvustatud 12 veebruar 2018
Dear Joseph, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the night duty manager know that she made an impact during your stay. We are looking forward to welcoming you back to the hotel soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 13 veebruar 2018
Pan Pacific Hanoi
10,0
Erakordne
Mohammed alates Saudi Araabia
Üksikreisija
Kaheinimesevoodiga luksustuba
Viibis ühe ööveebruar 2018
Thanks ”
Thanks
Arvustatud 11 veebruar 2018
Dear Mohammed, Thank you for choosing Pan Pacific Hanoi for your recent stay and for giving us a perfect rating. We are looking forward to welcoming you soon again to our Pan Pacific Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 13 veebruar 2018
Pan Pacific Hanoi
8,8
Võrratu
Naokazu alates Hongkong
Paar
Kaheinimesevoodiga luksustuba
Viibis ühe ööjaanuar 2018
Excellent Hospitality”
Hotel crew was so great to make sure our stay was most pleasant. Can't find anywhere else so attentive like them.
Arvustatud 23 jaanuar 2018
8,4
Võrratu
Elana alates Ameerika Ühendriigid
Rüh
Kahe eraldi voodiga luksustuba
Viibis ühe ööjaanuar 2018
Nice hotel, good facilities”
The hotel is pretty nice, staff are accommodating, and the rooms are clean and well kept. The rooms with a lake view have a really nice view. There is a rooftop bar which also has a great view. Didn't use the pool but it looked fine. It's enclosed. The location is a bit out of the city center but not that far. Feels more relaxed away from the noise of the old town. My only complaint is that the beds were too hard. They had a pretty decent mattress topper on top of a hard bed, so it didn't do much to make the beds more comfortable.
Arvustatud 08 jaanuar 2018
Dear Elana, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for sharing with us your review. We are pleased to hear that except the beds that were too hard for you, you appreciated our hotel cleanliness, the beautiful view and the friendly staff. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Pan Pacific Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 18 jaanuar 2018
Pan Pacific Hanoi
8,4
Võrratu
chee alates Malaisia
Perekond väikeste lastega
Kahe eraldi voodiga luksustuba
Viibis 2 ööd detsember 2017
Awesome hotel at Hanoi ”
Nice service of front office (Ms.Van) .... helped us when check in time .... very awesome hotel with Lake view !!! Breakfast was awesome ... variety of choice ... sure will come back when travel to Hanoi in future ... ❤️👍🏻
Arvustatud 04 jaanuar 2018
Dear Chee, Thank you so much for taking the time to share your experience at our Pan Pacific Hanoi with other travelers! We are delighted to read that you highly appreciated the assistance of our staff and you enjoyed our location and the variety of our breakfast. Certainly, we will share your kind comments with Ms. Van and the front office team. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Marc Emmanuel General Manager Pan Pacific Hanoi
Vastatud 18 jaanuar 2018
Pan Pacific Hanoi
12345
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