Royal Orchid Central Pune Hotel
Tasuta Wi-Fi

Royal Orchid Central Pune Hotel

Marisoft Annexe, Kalyani Nagar, Koregaon Park, Pune, India, 411014
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     Royal Orchid Central Pune Hotel

    Hotelli Royal Orchid Central Pune Hotel arvustused

    8,2
    Võrratu
    /10
    ( 155 arvustust)Vaata, mida külalised on kirjutanud
    8,6
    Suurepärane mugavus
    86% soovitaks sõbrale

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    • Lennujaama transfeer

    • Tasuta WiFi kõigis tubades

    • Igapäevane toateenindus

    • Toateenindus [24 h]

    Võrratu
    Asukoht
    8,6
    KAARDIL
    Parem kui 99% majutuskohtadest linnas Pune
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  • Vastavus hinnale8,1
    Kaugus linnakeskusest10.00 Km
    Asukoha hinnang8,6
    Lähim lennujaamPune rahvusvaheline lennujaam (PNQ)
    Kaugus lennujaamast3,7 km

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    8,6
    Suurepärane
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    Sviit (Suite Room)
    Sviit (Suite Room)
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    • Toa suurus: 52 m² / 560 ft²
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    Luksustuba (Deluxe Room)
    Luksustuba (Deluxe Room)
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    • Toa suurus: 27 m² / 291 ft²
    • Vaade: Linn
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    Club tuba (Club Room)
    Club tuba (Club Room)
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    • Toa suurus: 27 m² / 291 ft²
    • Vaade: Bassein
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    Deluxe - Sviit (Deluxe Suite)
    Deluxe - Sviit (Deluxe Suite)
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    • Toa suurus: 27 m² / 291 ft²
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        Sviit (Suite)
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                Hotelli Royal Orchid Central Pune Hotel arvustused külalistelt

                Koostatud kontrollitud külastajate poolt Agoda
                Agoda arvustused (155)Booking.com arvustused (156)
                Hotelli seisukord/puhtus8,3
                Teenused7,6
                Asukoht8,6
                Toa mugavus ja kvaliteet8,6
                Teenus8,1
                Vastavus hinnale8,1
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                Kõik reisijate tüübid (155)
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                Kuvatakse 74 kontrollitud kommentaari
                1234
                8,0
                Võrratu
                Joydeep alates India
                Perekond suurte lastega
                Luksustuba
                Viibis 2 ööd märts 2019

                Unfriendly kitchen staff, time bound service of food”

                You reach 5 minutes later than the closing time of lunch and wasnt given buffet option, a la carte too would be very selective options. I paid for a hotel experience not a hostel experience. No recreation room to spend some time with kids, family too.

                Arvustatud 05 märts 2019

                Dear Sir, Greeting from Royal Orchid Central, Pune! At our hotel, we strive to provide the best of service standards in order for our guests to enjoy a par excellence stay but regret the inconvenience caused to you. Let me assure you that we have taken your feedback very sincerely and will not leave anything to better our services and live up to the esteemed expectations of our most valued patrons, such as you, on your future visits. We request you to consider this as a one-off and give us another opportunity to serve you again. We look forward to welcoming you back. Kind Regards

                Vastatud 02 mai 2019
                Royal Orchid Central Pune Hotel
                8,4
                Võrratu
                Prem alates India
                Rüh
                Club tuba
                Viibis ühe ööveebruar 2019

                Dr. Veena Agrawal”

                We stayed in the hotel for one night. The staff everywhere was extra polite and prompt. They fulfilled all our requirements immediately. The hotel is very user friendly which our group specially appreciated

                Arvustatud 14 veebruar 2019

                Dear Ma'am, Greetings from Royal Orchid Central, Pune! We express our gratitude for sharing your review concerning your stay at Royal Orchid, Pune. It always makes us happy when our guests recognize our efforts and lavish us with their earnest accolades. Your kind remarks about our service, location and amenities have delighted the entire team. Guest satisfaction is our greatest endeavor, and we truly appreciate your compliments. We thank you again for staying with us and commending our offerings on this forum. It was a pleasure being at your service, and we look forward to replicate the ‘A top class hotel’ you had when you visit us next. Kind Regards

                Vastatud 02 mai 2019
                Royal Orchid Central Pune Hotel
                9,0
                Erakordne
                WEIWEN alates Hiina
                Ärireisija
                Luksustuba
                Viibis 2 ööd oktoober 2014

                A recommend Hotel”

                Room comfort, good staff, good service

                This is the best hotel I ever stayed in India. The room is comfort, the worker is a good help and speeking good English. But The speed of wifi is not fast enough, if they can improve it, it will be a perfect hotel.

                Arvustatud 18 november 2014
                9,2
                Erakordne
                Santosh alates India
                Üksikreisija
                Luksustuba
                Viibis 2 ööd detsember 2018

                Comfortable stay!”

                The rooms were neat and clean. Comfortable stay overall! There was just this one instance where I had to call them thrice and wait for 20 mins before I could get some drinking water. Other than that one instance everything was fine.

                Arvustatud 02 jaanuar 2019

                Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for summarizing our offerings and admiring them on this forum. Your satisfaction and well-being are of utmost importance to us and we are glad to know that we have been able to deliver to your expectations. Once again, many thanks for staying at our hotel and appreciating our services. We are glad that the pleasant memories have helped us earn your patronage and the entire team looks forward to being at your service whenever you choose to visit us next. Kind Regards

                Vastatud 16 jaanuar 2019
                Royal Orchid Central Pune Hotel
                10,0
                Erakordne
                Bimalendu alates India
                Perekond väikeste lastega
                Luksustuba
                Viibis ühe öödetsember 2018

                Excellent service and rooms”

                Rooms are very well done and well equipped. Staff is great, service was awesome. Breakfast has excellent spread with lots of options. Value for money. Highly recommended. Close to main areas.

                Arvustatud 11 veebruar 2019

                Dear Sir, Greetings from Royal Orchid Central, Pune! We express our gratitude for sharing your review concerning your stay at Royal Orchid, Pune. It always makes us happy when our guests recognize our efforts and lavish us with their earnest accolades. Your kind remarks about our service, location and amenities have delighted the entire team. Guest satisfaction is our greatest endeavor, and we truly appreciate your compliments. We thank you again for staying with us and commending our offerings on this forum. It was a pleasure being at your service, and we look forward to replicate the ‘A top class hotel’ you had when you visit us next. Kind Regards

                Vastatud 02 mai 2019
                Royal Orchid Central Pune Hotel
                3,6
                Pramod alates India
                Perekond väikeste lastega
                Sviit
                Viibis 2 ööd jaanuar 2019

                Not a value for money”

                We booked a suite which was expensive but nothing like suit and lot smaller than what appears in photos.First of all they never kept ready room as per my booking request and I had to Call them to confirm the same. Even though there was free pickup mentioned in booking, they sent me mail asking to confirm if I want pick up as it's chargable. Free pick up was arranged when I told them it's part of my booking. Room we got was with rusty decor and in desperate need of renovation. Bathroom door knob was broken and the other room they offered was even worst so we decided to continue with room but they never fixed the knob during our stay even though they said they will. Breakfast was good though the salad section had just 1-2 choices. Indian dishes were good . Other choices were average. They didn't provide masala tea even first it was said to be served and we have to settle with very avg tea. Filter coffee was also. Average and not authentic. Had ordered butter dosa but got plane dosa and so on many such goof-ups in ordered food. No apologies expressed for our dissatisfaction with room and door knobs being broken. Neither they agreed for late check-out by an hour or so. Overall very average experience..this hotel has passed it's prime and in desperate need to renovate in all areas.

                Arvustatud 02 veebruar 2019

                Dear Guest, Greeting from Royal Orchid Central, Pune! At our hotel, we strive to provide the best of service standards in order for our guests to enjoy a par excellence stay but regret the inconvenience caused to you. Let me assure you that we have taken your feedback very sincerely and will not leave anything to better our services and live up to the esteemed expectations of our most valued patrons, such as you, on your future visits. We request you to consider this as a one-off and give us another opportunity to serve you again. We look forward to welcoming you back. Kind Regards

                Vastatud 02 mai 2019
                Royal Orchid Central Pune Hotel
                8,0
                Võrratu
                Nadia alates Austraalia
                Üksikreisija
                Luksustuba
                Viibis 5 ööd aprill 2019

                Doctor”

                Good value for money Spacious and clean rooms Courteous staff

                Arvustatud 27 aprill 2019

                Dear Ms.Nadia, Namaste! Thank you for your wonderful review and an excellent rating. Our team puts forth their best efforts in catering to guests’ needs and your heartening feedback is highly valued. Your kind words will indeed go a long way in encouraging the entire team to continue with their hard work and dedication. We also express our gratitude for putting in a good word for our facilities with in. Once again, thank you for writing to us and honoring us with your patronage. We look forward to welcome you with more such enriching experiences. Kind Regards

                Vastatud 02 mai 2019
                Royal Orchid Central Pune Hotel
                10,0
                Erakordne
                Staford alates Araabia Ühendemiraadid
                Perekond väikeste lastega
                Luksustuba
                Viibis ühe öönovember 2018

                Erakordne”

                Soap provided in the bathroom needs so much water to remove the soap in once used

                Arvustatud 18 november 2018

                Dear Mr.Staford, Namaste !!! We thank you for the valuable comments expressed by you during your recent stay at our hotel. This is very disheartening to know from you that your experience with our hotel was not pleasant. At the onset, please accept our sincere apologies for the lapse in our services and the inconvenienced caused due to the same.Kindly be rest assured that the matter has been earnestly taken up with the concern team members. We will also ensure that the corrective measures would be taken improve our services and standards upto your expectations. Regards.

                Vastatud 28 november 2018
                Royal Orchid Central Pune Hotel
                8,8
                Võrratu
                chandrakant alates Araabia Ühendemiraadid
                Ärireisija
                Luksustuba
                Viibis 3 ööd oktoober 2018

                Võrratu”

                Location is perfect,walking distance to restaurants and bars yet in a quiet inner road. Centre of the city. Very clean and very good breakfast. Good priced.

                Arvustatud 21 oktoober 2018

                Dear Mr. Chandrakant, Namaste !!! We thank you for the valuable comments expressed by you. It is always an immense pleasure to receive such positive feedback. We are glad to know that you liked the overall services, facilities and hospitality of our staff. We are sure such positive feedback would motivate all of us to continually strive to enhance our services. In closing, may us thank you again for taking the time to share your experience. Thanks & Regards. Shantanu Akolkar Assistant Front Office Manager

                Vastatud 13 november 2018
                Royal Orchid Central Pune Hotel
                8,0
                Võrratu
                Hartono alates Singapur
                Ärireisija
                Luksustuba
                Viibis ühe ööseptember 2018

                Väga hea”

                Recommended place to stay near the airport! Staff was friendly and great facility.

                Arvustatud 27 september 2018

                Dear Mr.Hartono, Namaste !!! We thank you for the valuable comments expressed by you. It is always an immense pleasure to receive such positive feedback. We are glad to know that you liked the overall services, facilities and hospitality of our staff. We are sure such positive feedback would motivate all of us to continually strive to enhance our services. In closing, may us thank you again for taking the time to share your experience. Thanks & Regards. Shantanu Akolkar Assistant Front Office Manager

                Vastatud 13 november 2018
                Royal Orchid Central Pune Hotel
                6,0
                Satish alates Ameerika Ühendriigid
                Perekond suurte lastega
                Luksustuba
                Viibis 5 ööd juuni 2018

                Üle keskmise”

                I was disappointed. We pre-paid for an extra bed but all that we got was an extra mattress without the bed frame and no extra pillows. When asked I was told that the bed frames are first come first serve . I had to repeatedly ask for extra pillows. Towels were dirty. Breakfast was not that great. Overall experience was just OK.

                Arvustatud 09 juuli 2018

                Dear Mr.Satish, Namaste !!! We thank you for the valuable comments expressed by you during your recent stay at our hotel. This is very disheartening to know from you that your experience with our hotel was not pleasant. At the onset, please accept our sincere apologies for the lapse in our services and the inconvenienced caused due to the same. I regret to learn of the shortfall you experienced with our facilities and services. Kindly be rest assured that the matter has been earnestly taken up with the concern team members and I will personally look in to this to avoid any such hindrances in the future. We will also ensure that the corrective measures would be taken to train our staffs and to improve our services and standards upto your expectations. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best. Assuring you of our best attention and service.

                Vastatud 13 november 2018
                Royal Orchid Central Pune Hotel
                8,8
                Võrratu
                Michael alates Ameerika Ühendriigid
                Ärireisija
                Luksustuba
                Viibis 3 ööd september 2016

                Clean, comfortable, great staff”

                Stayed for a few days to meet up with coworkers. The staff was very accommodating about my teammates coming and going during the daylight hours. Meals in cafe and restaurant were tasty. Wouldn't have minded staying longer.

                Arvustatud 17 september 2016
                9,2
                Erakordne
                Sara alates Uus-Meremaa
                Üksikreisija
                Luksustuba
                Viibis ühe ööaugust 2016

                Fantastic stay”

                What a wonderful hotel, really enjoyed my stay for two nights here. Both the room and bathroom were clean and beautifully appointed and even the bed & pillows were soft! The staff were welcoming, professional and very helpful. The swimmimg pool while oddly located through a public room was very nice to use, although a sitting out area with an umbrella would enhance the ambience of this area. Beautiful breakfast, wonderful service & great assortment of dishes. Thoroughly recommend this hotel to travellers for a delightful and tranquil stay.

                Arvustatud 21 august 2016
                8,7
                Võrratu
                Nishigandh alates India
                Perekond väikeste lastega
                Luksustuba
                Viibis 2 ööd oktoober 2015

                A very pleasant stay with great hospitality”

                Service, Comfort, Quite close to the city center

                It was a very hassle free check in checkout, that really sets the mood right. Other than that I realized the milk I was carrying for my little one had curdled. I called room service and Rosmerta (I think that's her name) arranged it within ten mins. Didn't expect that to be so fast. I enjoyed a lot of free time early in the mornings especially for the buffet breakfast. The servers, Deepak, Ashish all were so attentive. They'd even get stuff for my kid just as I would request them. They need more thinking in the breakfast variety though. Travelling with a small kid for the first time did make me a bit anxious but the staff and comfort in the hotel erased all my worries. Had a truly relaxing break, thank you!

                Arvustatud 05 oktoober 2015
                10,0
                Erakordne
                PRIYANKKA alates India
                Paar
                Luksustuba
                Viibis ühe ööjuuli 2015

                Best Couples Getaway near Koregaon Park”

                Staff Performance, Room Design, LOCATION

                Stayed here last weekend and got a good deal on a budget stay for 2 via Agoda. Reception and staff are courteous (especially Rojmira). The rooms were divine and I absolutely loved the bath installation and drop down blinds that separate the room from the shower. Its perfect for couples and a comfortable (luxurious) weekend stay. Room is very well equipped and service is quick. Also loved the breakfast spread the following day: international and local fare that catered to all tastes and preferences. My partner and I were down with severe viral and yet we managed to rest and rejuvenate during our stay. The staff was kind also when there was some confusion with our booking and number of guests. Special mention to Komal as well for handling it. I wanted to repeat my stay last weekend as well but accidentally booked the RO Golden Suites instead. Will return next time for a weekend again. Thanks Royal Orchid for salvaging what could've been a possibly disastrous weekend for me. :)

                Arvustatud 20 juuli 2015
                5,2
                Kamal alates Sri Lanka
                Ärireisija
                Luksustuba
                Viibis 2 ööd oktoober 2018

                Old hotel needs renovation”

                The hotel is old, and needs a lot of renovation. Specially the room/bathroom walls look a lot old, even though some painting was done to make them look a bit new. But the bath-tub clearly showed how old that was. As per the photos of the advertisements, you see a big pool, but it is quite small in size. Also the TV is a quite small one. Unfortunately, the TV was not working for hours during my stay for the whole hotel, and it was said to be an cable issue as per the reception. Even some of the lights were not working; and one light-lamp cover simply fallen down on to the desk when I tried to switch it on. I requested a room with a pool view, but I got a room facing another building. When asked for a higher floor, reception said that I am getting a room in 8th floor; but interestingly the first floor is numbered as 4th hence I was in 5th floor. Staff was attentive. Wifi was working fine with quite good signal. Food was tasty and had some variety even though the buffer was small.

                Arvustatud 04 november 2018

                Dear Mr.Kamal, Namaste !!! We thank you for the valuable comments expressed by you during your recent stay at our hotel. This is very disheartening to know from you that your experience with our hotel was not pleasant. At the onset, please accept our sincere apologies for the lapse in our services and the inconvenienced caused due to the same. I regret to learn of the shortfall you experienced with our facilities and services. Kindly be rest assured that the matter has been earnestly taken up with the concern team members and I will personally look in to this to avoid any such hindrances in the future. We will also ensure that the corrective measures would be taken to train our staffs and to improve our services and standards upto your expectations. We deeply value your relationship with Royal Orchid Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best. Assuring you of our best attention and service.

                Vastatud 13 november 2018
                Royal Orchid Central Pune Hotel
                10,0
                Erakordne
                Nikhil alates India
                Rüh
                Luksustuba
                Viibis ühe öömärts 2019

                Great Stay”

                Great hotel, lovely staff, great amenities. Loved their swimming pool. Overall a fabulous and comfortable stay.

                Arvustatud 12 märts 2019

                Dear Sir, Namaste! Thank you for your wonderful review and an excellent rating. Our team puts forth their best efforts in catering to guests’ needs and your heartening feedback is highly valued. Your kind words will indeed go a long way in encouraging the entire team to continue with their hard work and dedication. We also express our gratitude for putting in a good word for our facilities with in. Once again, thank you for writing to us and honoring us with your patronage. We look forward to welcome you with more such enriching experiences. Kind Regards

                Vastatud 02 mai 2019
                Royal Orchid Central Pune Hotel
                8,4
                Võrratu
                Abraham alates India
                Paar
                Luksustuba
                Viibis 3 ööd detsember 2018

                Võrratu”

                Good food, a very comfortable place with good hotel staff! The building as such is old, but nevertheless, we found it very comfortable.

                Arvustatud 05 jaanuar 2019

                Dear Guest, Greeting from Royal Orchid Central, Pune! We thank you for summarizing our offerings and admiring them on this forum. Your satisfaction and well-being are of utmost importance to us and we are glad to know that we have been able to deliver to your expectations. Once again, many thanks for staying at our hotel and appreciating our services. We are glad that the pleasant memories have helped us earn your patronage and the entire team looks forward to being at your service whenever you choose to visit us next. Kind Regards

                Vastatud 16 jaanuar 2019
                Royal Orchid Central Pune Hotel
                6,0
                Naushad alates Araabia Ühendemiraadid
                Paar
                Luksustuba
                Viibis ühe ööaugust 2018

                Not as per Royal Orchid standards”

                Pros Location and decent breakfast Cons Smelled damp.. needs a complete renovation. Beds and Pillows were also very damp..and not enjoyable to sleep

                Arvustatud 19 oktoober 2018

                Dear Mr.Naushad, Namaste !!! We thank you for the valuable comments expressed by you.It is with sincere regret to notice your disappointment ; please accept our sincere apologies for the lapse in our services and the inconvenience caused due to the same. I assure you that the problem you mentioned have been addressed accordingly with the team. We will further streamline and fine tune all necessary procedures so that our esteemed guests like you are not put to inconvenience and discomfort. However, we indeed value the comment we receive from you because it gives us the opportunity to continue in improving our facilities and the services we provide. In closing, may we thank you again for taking the time to share your experience. If you have any further queries or comments, please feel free to contact me directly We shall be happy to assist you. Thanks & Regards Shantanu Akolkar Assistant Front Office Manager

                Vastatud 13 november 2018
                Royal Orchid Central Pune Hotel
                9,6
                Erakordne
                Eugene alates Ameerika Ühendriigid
                Rüh
                Luksustuba
                Viibis 2 ööd juuli 2018

                Very enjoyable stay!”

                Excellent dining for dinner and breakfast. The bathroom rainshower is very relaxing. Awesome staff who are cordial and accommodating.

                Arvustatud 16 juuli 2018

                Dear Mr.Eugene, Namaste !!! We thank you for the valuable comments expressed by you. It is always an immense pleasure to receive such positive feedback. We are glad to know that you liked the overall services, facilities and hospitality of our staff. We are sure such positive feedback would motivate all of us to continually strive to enhance our services. In closing, may us thank you again for taking the time to share your experience. Thanks & Regards. Shantanu Akolkar Assistant Front Office Manager

                Vastatud 13 november 2018
                Royal Orchid Central Pune Hotel
                1234
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