Worst service and have to wait refund back money take time more than 1week even customer pay in cash”

No lift for customer if we stayed at 5th floor, the image room property really fake different when we go into room hotel. Everything hotel furniture is outdated and smelly. At night we cannot sleep because downstairs bar ladies and music too loud. My family some are sick too not feeling comfortable and not well. I hope Agoda agent please looking for hotel property ensure that image inside room that real same as promotion . This really not suitable for family. Thank you.

Erakordne”

Great!

good staff”

very helpful staff ... good location

Its good BUT...”

The hotel has its own bar which was not noisy but the other bar further up has a live band every night and plays till 2-3am and you can hear it in the rooms. Overall Sawasdee Mansion has a decent location, the manager/owner speaks in English so you have no worries. You can even rent motorbikes from them, do laundry and massage is right next door. Not much facilities but everything is nearby. No lifets so be ready to walk up daily. Stayed for 10 days

Nice place to stay , affordable , clean n nice”

Will recomend to all people that looking the accomodation at patong . The place is nearby to all attraction places. Their staff so friendly and helpful . Anything u need they can provide to u . Value for money . I came by a group and book for a big suited room . For sure will book this place if i go to phuket again . Keep it up the good work .

Not in the right place”

I book it and finaly i was in an other hotel

Big spacious room”

Air-condition and water heater is good. Walking distance to beach.

Erakordne”

Its very near to 7-eleven and Family Mart. For Halal Food, Only 5 minutes walk to Halal restaurants that located near by Mosque.

Good ”

V good

Acceptable, worth the money, good location”

The hostel is near the beach, you only need 5 to 10 mins to walk to the beach. It is also near the night market as well. If you don't mind walking and the budget is not too much, this place is suit for you. The tuk tuk price here is too expensive. The room is just fine for a place to sleep. But the owner, the lady, is super nice. She also provide minibus to the airport (chargeable). Anyway, if your budget is limited and all you want is a place to sleep, this hostel is for you.

Väga hea”

The location is quite good, walking distance to market and mall. But the cleanliness need to be improve. i stay 2 night, but no house keeping on the other day.

Vastuvõetav”

The only good thing about the hotel is the location, 1 km from the Bangla Night Market and the Patong beach.

Erakordne”

1) Sawasdee Mansion was kind enough to let me do an early check in and even offered me a room change if I wanted one. 2) Maybe because of the cool monsoon weather and single occupier, the room AC was cold even when set at 27 degrees celsius and the hot shower worked so all good here. 3) Excellent location for me as 7min walk to beach, 1min to 711 and 10min to various yummy road side food stalls. 4) Staff were friendly enough. 5) Facilities were satisfactorily maintained. 6) Maybe need to spruce up the reception area to make it a bit more welcoming.

Try this Hotel if you want a nightmare”

This was the worst exprience of my life. The hotel was dark and fishy. Staff and the owner was unfriendly and not helpfull at all. I went to this hotel with a friend and we booked a room with three single beds room then we ended up getting One Quinn sized bed. When we asked the owner about this matter he simply said 'This is Thailand. Quinn bed is single bed, single bed is quinn bed. All same. If you no like go home and write Agoda. Hotel fully booked.' So im here writing since he told me this is the only way i can do. The room condition was horrible and literally disgusting. All the unidentified rotten food that the previous people left over were all there inside the refrigerator waiting for us. Bed sheet was somehow wet. Of coures no hair dryer. They only provided the hair dryer on second day when we called Agoda call centre and complained. How I wish i could write more. Such a shame i can only write 1000 types. All i can say is evrything is WAY beyond whatever you can ever imagine.

Stay away”

I’m typically okay with staying at a less than average hotel when I know that I’ll be out and about in the city and spending very minimal time in the room. However, this “hotel” was an exception. I dreaded coming home at the end of the day to this dingy place. The lobby was dark and dirty. The person who checked us in stunk of alcohol. The room did not feel secure. Despite signs of a security box, there is not one. Do not trust the lockers on the first floor. When we checked out, granted that it was very early in the morning, the receptionist was laid out on the couch (which was ripped and taped up) passed out. The correspondence via email was incredibly slow. The room itself was dirty with stained sheets and a molded bathroom. It’s also next door to a bar that played loud music late into the night. The pros are that it truly is a cheap hotel in relation to Phuket prices and the location was good. I would not recommend this to a friend or anyone if they can help it.

Fine & Average. Worth the price”

I came along with group of friends 5 pax. we choose the family room. The room was pretty spacious for 5 pax, the location was good for walking sorrounding beach area. But the minus are the cleanliness on the lobby was pretty bad, and they didnt have elevator, so since our room on the fifth floor, we had to carry our heavily luggage upstairs....and it was bothering, and also the facilities was not well accomodated....

Väga hea”

Good location and cheap.

Location ”

the location is just very good, you can find it easily and almost close to everywhere, the staffs are nice

Väga hea”

booked a room for 5 people at this hotel for 5 days from 14/5/17 to 18/5?17. everything was okay for a budget hotel. kinda like u get what you paid for. 2 air conditionings, 1 was perfect and the other 1 was not cool enough. water pressure sometimes was low. the bath tub was only for your view. can't use because there was no pipe/shower. refrigerator was okay. wifi was poor. sometimes you can't even connect to the wifi. the owner are hungerian and he was nice. we also rent 3 scooters from this hotel for 200baht each for 1 full day. the only one thing that we can't even understand happenned was on the 1st day when we decided to walk around outside after checked-in. the hungerian owner asked for our key to be kept with him when he was in charged at the counter. we asked why and he said he afraid that the key will lost when we bring it around. what were you actually doing sir? the incident never happened the next time when different people took charger at the reception counter.

Good price, could improve customer relations”

Good price 3 blocks from the beach. My room was on the 4th floor in the corner and the air conditioning was dripping a lot of water onto the floor and curtains. But I told them that night, and they said it was too late to do anything and the room was at a low price. Kind of like "you get what you pay for". The next morning, there was a massive puddle in the room but I still asked them again to look at it and they did. They said a technician came out and fixed it but when I went to the room the air conditioning would not even turn on. They said that they couldn't call the technician back and so I ended up sleeping in my friend's room (and still paid for mine) because my room was so humid