Eureka Hotel Penang
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Superior Double - Bedroom Eureka Hotel Penang
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8.2
Excellent
/10
(653 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location
Parking
Available
  • Penang Bridge7.84 km
  • Kek Lok Si Temple8.2 km
  • Khoo Kongsi11.72 km
  • The Camera Museum12.12 km
  • Penang Peranakan Mansion12.51 km
  • Penang Hill12.54 km
  • Gurney Drive12.56 km
  • Gurney Plaza12.88 km
  • Penang National Park15.28 km
  • Escape Adventureplay Theme Park15.69 km
  • Newly built in 2018
    Free Wi-Fi

    Eureka Hotel Penang

    5-2-1,5-3-1,5-4-1, Persiaran Mahsuri, The Promenade, Bayan Baru, Penang, Malaysia, 11950 - See map

    This property is in high demand!

    Booked 43 times

    "Great service from reception, they provide free parking but need to borrow the access card when you check out."
    Sandy - December 28, 2018
    Exceptional reputation
    Recommended by 87% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    Excellent service
    8.5 rating for service
    Very good facilities on premise
    7.4 facilities on premise
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    • Elevator

    Cheaper than 96% of all properties in Penang in the last 24 hoursCompared to 4,353 Penang properties at Agoda for various dates
    Property ranking|Compared to 4,353 Penang properties
    See all rankings
    Review score - United States
    10.0/10
    Service score
    8.5/10
    Cleanliness score
    8.5/10
    Couples review score
    8.4/10
    Better than
    99
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Value for money8.2
    Location rating8.2
    Nearest airportPenang International Airport (PEN)
    Distance to airport4.0 km

    Rooms available at Eureka Hotel Penang

    Superior Double
    Superior Double
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices

    What people love about Eureka Hotel Penang

    • 9.6
      Exceptional

      "Will recommend to locals and business travelers."

      Sandy

      |

      December 28, 2018

    • 9.2
      Exceptional
      Cleanliness

      "Room is clean, equipped with basic facilities."

      Siew C.

      |

      January 13, 2019

    • 9.6
      Exceptional
      Location

      "Location, accessibility, room, and ambience."

      Sandy

      |

      December 28, 2018

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    More about Eureka Hotel Penang

    More about Eureka Hotel Penang

    7.6
    Very good

    "The guy at the reception was SUPER friendly and helpful."

    D N.

    |

    November 22, 2018

    An overview

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    Most talked about facilities

    Housekeeping
    26 mentions
    Internet
    4 mentions
    Car Park
    3 mentions
    Food & Dining
    2 mentions

    What they offer

    9.2
    Exceptional

    "New hotel friendly owner nice water pressure clean"

    aya

    |

    December 17, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Kaze Japanese Restaurant
    Cuisine:Japanese
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Eureka Hotel Penang from real guests

    Overall rating
    8.2
    Excellent
    From 653 reviews
    Provided by verified guests of
    Agoda Reviews (420)Booking.com Reviews (233)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.5
    Facilities7.4
    Location8.2
    Service8.5
    Value for money8.2
    High score for Penang
    Rating
    9+ Exceptional (35)
    8-9 Excellent (27)
    7-8 Very Good (36)
    6-7 Good (14)
    <6 Below Expectation (16)
    Time of the year
    Mar - May (17)
    Jun - Aug (24)
    Sep - Nov (54)
    Dec - Feb (33)
    All guests (420)
    All room types
    All languages
    Showing 128 verified guest comments
    12345
    8.0
    Excellent
    yumiko from Malaysia
    Solo traveler
    Superior Twin
    Stayed 1 night in March 2019

    Good to stay”

    Near airport . Clean room

    Reviewed July 24, 2019

    4563773004894922

    Responded September 12, 2019
    Eureka Hotel Penang
    8.0
    Excellent
    ekma from Malaysia
    Group
    Superior Double
    Stayed 1 night in May 2019

    Basic”

    Small room so enough for 2 people. The airconditioner is pointing towards the rack and TV, I mean... what's the point? No kettle in the room due to hygiene purpose, have to take water from outside the room but to no avail. However, staffs are very nice and helpful, room is clean and water pressure is good.

    Reviewed May 14, 2019
    8.4
    Excellent
    muhammad from Malaysia
    Business traveler
    Superior Double
    Stayed 1 night in July 2019

    NO PARKING SPACE. Need to pay on ur own”

    Suprisingly this hotel does not own their own parking. It is a shared parking with the entire shop lot houses. U need to pay on your own for parking lot.

    Reviewed July 22, 2019
    8.0
    Excellent
    Kai from Malaysia
    Business traveler
    Superior Double
    Stayed 1 night in June 2019

    Clean room and nice staff”

    It's my first time staying over there, the room condition not as mentioned noisy. It was a pleasant stay.

    Reviewed July 11, 2019
    8.0
    Excellent
    Noor from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 1 night in October 2018

    Good choice for business traveler”

    Very basic hotel with basic service. The room was clean and staff are nice.

    Reviewed June 30, 2019

    Hi! We thank you for your review. We look forward to see you again soon!

    Responded July 06, 2019
    Eureka Hotel Penang
    8.0
    Excellent
    Noor from Malaysia
    Business traveler
    Superior Twin
    Stayed 1 night in October 2018

    Good choice for business traveler”

    A basic hotel with basic service. The room was clean and staff are very helpful.

    Reviewed June 29, 2019

    Hi! We thank you for your review! We look forward to see you again soon!

    Responded July 06, 2019
    Eureka Hotel Penang
    8.4
    Excellent
    Laura from Vietnam
    Couple
    Superior Double
    Stayed 1 night in January 2019

    Great for a transit overnight”

    We booked this hotel only for the purpose to sit out a 12hour transfer between flights. It is in a kind of shopping center/boulevard which has a lot of food options. It's a bit noisy with motorbikes and cars passing by. Staff was very friendly.

    Reviewed January 15, 2019

    Hi! We thank you for your review. We will take note ant try to improve on our services to you. Hope to see you again in the near future!

    Responded January 25, 2019
    Eureka Hotel Penang
    9.2
    Exceptional
    Siew from Malaysia
    Couple
    Superior Double
    Stayed 1 night in January 2019

    Strategic location & friendly staff”

    The check-in process is very convenient. The location is very strategic. Many eateries nearby. Before making the booking, I've scabbed through all the review. Yes, it is not soundproof. But the situation is not as worse as per mentioned. I stayed at level 2. Room is clean, equipped with basic facilities. For those come with own vehicle, you may request for the carpark pass during your checkout and return to them immediately. Provided you park your car overnight. If you keep going out, then you have to pay for your own parking fees, which sounds fair enough to me. Some areas to be taken note: the toilet to go up to other level can be accessed by anyone. It doesn't sound secure to the hotel guests. Maybe the management can look into that. The steel bar in the toilet is getting rusty. Apparently it is of poor quality. There is strong smell at the corridor towards the lift. Make me feel uncomfortable. Overall, it's a pleasant stay.

    Reviewed January 13, 2019

    Dear valued guest, We are glad to know that you had good times staying with us. We thank you for your review and concern, and will try to improve our services and facilities to serve you better in future.

    Responded January 13, 2019
    Eureka Hotel Penang
    9.6
    Exceptional
    Sandy from Malaysia
    Solo traveler
    Superior Double
    Stayed 1 night in December 2018

    Great location, comfortable room”

    Everything about this hotel is perfect; location, accessibility, room, and ambience. Great service from reception, they provide free parking but need to borrow the access card when you check out. Will recommend to locals and business travelers.

    Reviewed December 28, 2018

    Hi Sandy! We are glad that you had good time staying with us. We take note of your review and will try to improve the quality of our rooms and services. We hope to see you again in near future!

    Responded January 08, 2019
    Eureka Hotel Penang
    9.6
    Exceptional
    Muhammad from Malaysia
    Solo traveler
    Superior Double
    Stayed 2 nights in November 2018

    Gooooooddd!!”

    It was really pleasant to stay here, eventhough the room a bit small, but it is complete. It reminds me of 5 stars hotel. The staff are friendly, aircond is cold, got water heater, rooms are clean and no bad odors. Plus the location of the hotels are convenient and nearby to best local food shops. Bro Zaid really friendly and and being so much helpful. Recommended.. 👍🏼👍🏼

    Reviewed November 28, 2018

    Salam Bro Firdaus, Thank you for your review, Sir. We are glad that you chose to stay with us for your 'Jalan-Jalan Cari Makan" trip this time around. We can recommend you more hidden gem / food hideouts in Penang (and help you gain extra 1kg-2kg) if you stay longer with us during your next trip! =) Regards. ZZ

    Responded November 29, 2018
    Eureka Hotel Penang
    8.8
    Excellent
    Wou from Malaysia
    Business traveler
    Superior Twin
    Stayed 1 night in October 2018

    Good Location with lots of choices of food nearby”

    The hotel is quite new and the accessibility is adequate. Parking used to be free and the management is having charges now. May ask with hotel for flat rate. The room is nice but the sound proof needed to be improved as you may hear the sound of water tank running loudly during the bathing hours.

    Reviewed October 25, 2018

    Hi Wou! We are glad that you had good time staying with us. We take note of your review and will try to improve the quality of our rooms and services. We hope to see you again in near future!

    Responded January 08, 2019
    Eureka Hotel Penang
    9.6
    Exceptional
    nurul from Malaysia
    Business traveler
    Superior Double
    Stayed 1 night in October 2018

    Cozy, Clean New hotel best area”

    The staff Zaid is very helpful during check in and also suggested places to eat. Giving warmest welcome throughout the stay. Kudos.Down side is theres no light at the bathroom mirror. And that is the only mirror in the room. Hard to do make up with no lighting. Plus maybe should choose less scary picture frame in the room.

    Reviewed October 17, 2018

    Hi Nurul, We thank you for your review. We are glad that you enjoyed your time staying with us. hope to see you again in the near future. Regards ZZ

    Responded October 21, 2018
    Eureka Hotel Penang
    8.4
    Excellent
    POOI from Malaysia
    Business traveler
    Superior Double
    Stayed 2 nights in July 2019

    Recommend”

    the hotel nearby the spice arena.

    Reviewed July 17, 2019
    6.0
    Rachel from Malaysia
    Business traveler
    Superior Double
    Stayed 1 night in June 2019

    very good ”

    slow check in

    Reviewed July 09, 2019
    5.2
    Adrian from Malaysia
    Couple
    Superior Double
    Stayed 1 night in April 2019

    Unsuitable place.”

    The room is extremely small with barely enough place to move around. The air-conditioner is not able to cool the room fast enough, only felt cool in the wee hours of the morning. The outlet of the toilet sink is blocked with water overflowing. No body soap or hair shampoo provided, fortunately I brought my own! I would never stay at this place again.

    Reviewed April 17, 2019

    Dear Sir, we apologize for the inconvenience you experienced while staying with us. We have taken the necessary steps to address the issues you have raised. We thank you for your review and hope to see you again soon!

    Responded April 18, 2019
    Eureka Hotel Penang
    2.0
    WONG from Singapore
    Business traveler
    Superior Double
    Stayed 1 night in April 2019

    The most dishonest hotel. ”

    In your e-commerce, please state clear the room condition, if no window. It is not fair to others hotel. I would not choice your room If I knew that the room is no window. Even I only booked one night but it is very bad experience for next hours.

    Reviewed April 13, 2019

    Dear Sir, We thank you for your review and apologize for the inconvenience you experienced while staying with us. For your information, Eureka Hotel have been servicing all our guests with respect and honesty since the day we open our door. Based on our record, we received your booking 3 days before arrival. That was our last room to be sold, and unfortunately, you specifficly requested "Large Bed & Non Smoking" room, which we have accepted. There was no indication or request from your booking for a room with window. Otherwise, we would be very happy to switch you to another room. On the day of check in, you are the last guest to check in (close to midnight) and we were full house that day. That have resulted us not being able to switch you to another room. We understand your frustration. However, we believe that your accusation for us as being 'dishonest' was not made based on actual fact.

    Show more
    Eureka Hotel Penang
    5.6
    Ian from Hong Kong
    Couple
    Superior Double
    Stayed 1 night in April 2019

    Good hotel but not great value for money”

    Very basic room with nothing extra shower is not even seperate from toilet floor Staff are lovely but hotel pricey for what is actually is Close to airport and surouded by eateries Gerogetown hotels are better value

    Reviewed April 09, 2019

    Dear Sir, We thank you for your review and hope to see you again soon!

    Responded April 18, 2019
    Eureka Hotel Penang
    5.6
    Surinjeet from Malaysia
    Business traveler
    Superior Double
    Stayed 1 night in April 2019

    Above average”

    Emergency exit was locked on level 2 next to room 202. KELUAR sign blocked with card board. Access from the outside to the room corridors was unrestricted as the access card system was not functional. I would regard this hotel very poor in terms of fire safety and security.

    Reviewed April 03, 2019
    7.6
    Very good
    Hui from Malaysia
    Business traveler
    Superior Twin
    Stayed 1 night in February 2019

    Worth it for the price”

    Lots of restaurants around this hotel . Very safe to walk around as there are guards around. Parking is free. Hotel room is small but its clean. Room look like the pictures provided. Best part is the toilet where the water pressure is really strong. They also provide hot water diffuser on the floor we are staying. Price is cheap too when we book.

    Reviewed March 06, 2019

    We thank you for your review. We are glad that you had good times staying with us. We hope to see you again soon!

    Responded March 07, 2019
    Eureka Hotel Penang
    8.8
    Excellent
    Xiu from Malaysia
    Solo traveler
    Superior Double
    Stayed 1 night in May 2019

    Recommend”

    Near airport, downstairs from the hotel many place to eat.

    Reviewed May 20, 2019
    12345
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    • Excellent location
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