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220 reviews
220 reviews
Good size room, very clean in every respect.
Clean rooms , old fashioned decor has a bar and friendly helpful staff.
Close to Gatwick air port, great place to be if you landed late or having an early flight.
Cheap buffet
Everything was OK and I will be coming back soon.
6.8
Location rating score
Conveniently situated in the Gatwick Airport part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Pets allowed
Car park
Front desk [24-hour]
Check-in/out [express]
Hot tub
Luggage storage
Cash withdrawal
8 travelers have booked today.
Value for money | 6.6 |
Location rating | 6.8 |
Nearest airport | Gatwick Airport (LGW) |
Distance to airport | 5.2 km |
What time is check-in and check-out at Europa Gatwick Hotel?
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Europa Gatwick Hotel?
For those who wish to drive their own cars, Europa Gatwick Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 7 GBP per day. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Europa Gatwick Hotel?
Start your mornings right, with the continental and buffet breakfast options offered at Europa Gatwick Hotel. Adults can enjoy breakfast offered with an additional charge of 11 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Europa Gatwick Hotel?
Europa Gatwick Hotel features an on-site restaurant for your dining convenience.
What is the smoking policy at Europa Gatwick Hotel?
Europa Gatwick Hotel does not permit smoking in any of its rooms or indoor areas.
What is the closest airport to Europa Gatwick Hotel?
The closest airport is Gatwick Airport, 5.1 km away from Europa Gatwick Hotel.
What is the closest train, metro, or bus station to Europa Gatwick Hotel?
The closest train, metro, or bus station is Three Bridges Train Station, 1.2 km away from Europa Gatwick Hotel.
What restaurants are nearby Europa Gatwick Hotel?
Europa Gatwick Hotel is located in Gatwick Airport, famous for good restaurants such as Coaching halt, Heathy Farm and Stepney's Cafe.
What popular shopping places are close to Europa Gatwick Hotel?
Europa Gatwick Hotel is located in Gatwick Airport area which features shopping places such as County Mall Shopping Centre and Horley Car Boot Sale.
What are popular attractions near Europa Gatwick Hotel?
Europa Gatwick Hotel is located in Gatwick Airport area, which is famous for attractions such as Maidenbower Park, Waterlea Meadow and Ridleys Court.
What popular natural sightseeing spots are close to Europa Gatwick Hotel?
Europa Gatwick Hotel is located in the Gatwick Airport area, which is famous for natural sightseeing destinations such as Burleys Wood, Worth Forest and Flax Field.
10
"Good size room, very clean in every respect."
Geoffrey
|
March 25, 2022
7.6
"Clean rooms , old fashioned decor has a bar and friendly helpful staff."
Andrew
|
March 3, 2022
8.4
"Close to Gatwick air port, great place to be if you landed late or having an early flight."
Guy
|
February 11, 2022
Europa Gatwick Hotel
Getting in and around London is a breeze when staying at Europa Gatwick Hotel, located just minutes away from the city center.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in London. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a coffee or tea maker in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. Light snacking is available day or night with the hotel's vending machines.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the hot tub, solarium, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Have some relaxing fun with family and friends at the shared lounge and TV area.
Reasons to stay here
Rooms here are cheaper than 99% of accommodations in the city.
This hotel's food and dining score higher than 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.
5.6
Housekeeping
8 mentions
Internet
6 mentions
Food & Dining
4 mentions
Breakfast
4 mentions
6.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Show reviews that mention
Exceeded expectations ”
I stayed for one night on my way to get my flight at Gatwick. Everything was very good. Good size room, very clean in every respect. Tea and coffee making facilities. Comfortable bed. Pleasant staff. Good bar. Didn't try the restaurant. Definitely value for money at 40 pounds. 10am check out. I would recommend this hotel.
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Great hotle”
They alhavd great staff . smoking rooms .whe. The bar was shut you can get beer from the front desk .cool hotle
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Exceptional”
Free intent. Would be good
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You get what you pay for .”
I would not recommend this "hotel" because I was charged twice on my credit card and am now having the hassle of getting a refund. The hotel was to blame because they told me room wasn't paid for when in fact Agoda had taken the money already. I wanted a cheap room for one night and got a lodge room , booked before reading the awful reviews. I was dreading it , the noise , filth , rude staff etc. However expecting the worst it was a nice surprise to get a quiet room , clean and cosy and some of the staff do know what they are doing ( not the one who double charged me obviously !). The "lodge" is akin to a hostel mostly occupied by male contract workers , situated behind the hotel proper past the dustbins . parking ok down there. The fire doors on every door are severe and so very noisy but luckily for me I stayed on a Saturday night so the usual 4-5 am noise when workers departing was absent. Mattress was not supportive but slept on my side to avoid back problems. Water hot.
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Good Hotel let down by its food!”
Minimal effort with a food buffet for evening meal and breakfast. barely warm and most unappetising. absolute minimum effort as if they didn't care, stirred the food myself to make it look better!
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Great place to stay ”
Close to Gatwick air port, great place to be if you landed late or having an early flight. Bewer that the WiFi internet connection is free only in the lobby, and for 20 minutes only in the rooms...
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It was terrible service staff were so rude.”
Staff were so rude. Had a terrible experience this time never coming back here.
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Value for money”
Reachable 24 hours per day by bus 100 from Gatwick Airport and 1 hour by train from three Bridges station in Crawley, this hotel was handy. Clean rooms , old fashioned decor has a bar and friendly helpful staff. I would stay here again if heading to or leaving Gatwick.
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Adequate but convenient”
The Europa Gatwick Hotel was noisy and overcrowded. The one night I stayed there, they were hosting a wedding and 3 busloads of tourists. I was given a room in the overflow building, and while it was clean, it was cold (could not adjust the room temperature) and out of range for the WiFi service. So, the only option was to go back into the main building lobby. WiFi was available there, but the noise of the crowd was so bad it was impossible to make a phone call to arrange for a taxi. And the only food and beverage service at lunchtime was from the bar. Fortunately, the bartender directed me to a nearby pub, where I was able to enjoy a full mean in a quiet atmosphere.
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Tired hotel”
There was only one receptionist/ night manager on duty when we arrived. We waited 20 minutes to be seen, a hotel this close to the airport should be used to late check ins. When we got to our room, our television didn’t work. No point queuing up to speak to reception for an other 20 mins. The room itself is very tired. The bath was rusty and didn’t look clean enough to use. We left early in the morning and there was no one at reception to check us out. We chose this hotel due to the proximity to the airport car park we were using. I wouldn’t stay here again.
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Zero direction or friendliness at front desk ”
First thing the lady says with a grim look on her face is “it’s going to be a while” What kind of greeting is that? Second I prebooked with confirmation paperwork in my hand but the gal kept repeating I only booked one room when it clearly showed otherwise on my confirmation screen. Once that was resolved she gave us 2 key cards and off we go (didn’t say or point where to go). It’s a big place so we wondered around for 20+ min trying to find our room. When we asked another colleague of hers to show us the way and brought up her lack of customer service to the blonde gentleman didn’t say anything. That’s not a way to deal with a complaint! The room was fine but the heating didn’t work so the night was very cold! Quick tip, if you’re going to put the face of the company to represent you with the first interaction, it shouldn’t be the young long haired brunette.
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very bad”
Looks like its about to be closed down! Cars parked everywhere , in a very bad state of repairs. Staff at reception just rude tried to check in just before 2pm, forget the discount rate that should be the full rate !
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Needs refurbishment ”
Musky smell despite windows being kept open. Mouldy widows and air on in the bathroom, stained carpets, scruffy old furniture and a small double bed. No night lights and wifi in the room. Impossible to reach the reception using the internal phone . When tried to call from my mobile was advised that calls were charged at 13p per minute . No washing gel in the dispenser ( someone topped up with water). The hotel grounds are neglected with garbage laying around. Overall the hotel needs a full refurb. Not worth the money paid.
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Below average”
Basic facilities, untrained staff and miles from the airport.
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Not good”
We stayed in the Lodge. The rooms are small needs a complete refurbishment . Bed looked clean . After sitting in bar/ foyer it was noticeable that the place wasn’t cleaned… thick dust and cobwebs on lamps etc. wouldn’t stay again
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Europa Gatwick Hotel. ”
Hotel looked promising from outside. However once inside it all changed. Reception staff not interested it was more important to play with little dogs behind the desk it really didn't look great when staff are holding and stroking pets. Couldn't find our room went back to reception to sent away again telling us to just keep going. Still couldn't find room so security guard took pity on us and walked us to our room. Restaurant had closed by 9.30 told to get a take away but offers of menus or best to order from were not offered. Bar closed at 10.30 so on the hottest day of the year there were no drinks available!!! Hotel very dirty and tired. Room was awful. Net curtains completely creased up, bathroom door wouldn't close Towels damp. Water very slow to drain away in hand sink and bath so having a shower standing in 2/ inches of water. Tea milk and coffee satchets left in a dirty plastic sandwich bag?? almost like previous occupants had left them behind. Would we stay again No definitely not.
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Basic ”
Very basic accommodation. Probably was very nice once but is looking tired . Refurbishment needed
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Please refurb this hotel! ”
Run down cheap hotel but urgently needs a refurb and a good clean as out dated and really poor
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27bl”
1.06 extremely cold room. Electric kettle on the table has to short cord. If you want use it, need disconnect TV!!! Furniture 100 years old. Nightmare. Reception staff have no idea how to help. Have no heaters, nothing
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Room review”
I booked double room. It was extremely cold, no heaters. Furniture should be replaced two decades ago, To connect electric kettle to socket needs to disconnect TV - to short cable. They have no spare heaters in reception desk. The second lobby looks awful. Level of quality and hygiene below any comment. I did complaint about this - no reply after month. Regards
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