Very good 7.5
Based on 23 reviews
Very good 7.9
Based on 2982 reviews

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Very good

based on 23 reviews
  • Cleanliness 7.6
  • Location 7.5
  • Room comfort and quality 7.5
  • Service 7.7
  • Value for money 7.6
  • Food and dining 7.4
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Peymane from United Kingdom
Family with young children
Stayed 8 nights in September 2009
The Carlton Opera Apartment Suites, Vienna
The hotel is in a great district - near Naschmarkt, trams and Karlsplatz U-bahn - a location that is central, and easy to access other parts of Vienna from. The Hotel's appartment suite was spacious, well planned, with all essentials. There was even a dishwasher and washing machine! Good buffet breakfast, and friendly staff
There is very little to say here really - but would have been good if washing up and cleaning equipment were supplied. It's not something you carry in a suitcase, and wouldn't want to go out and buy for just a week's visit. Internet access in the room was also free for only one day - it is an inexpensive extra for a hotel, that could have been included easily.
This was a great average hotel, with all basic amenities, and in a great location. The apartment was spacious, with a fully equipped kitchenette (including fridge, freezer, dishwasher and washing machine, as well as hob and oven with basic pots, plates and cutlery), a sitting room (with writing desk, television, easy chairs, and in our case a spare bed for our 4 year old, and a separate bedroom, with an ensuite bathroom, with a bath and shower overhead. It was all clean and tidy, and all basic things (towel, soap, hairdryer) were included. There was even an iron and ironing board in the apartment. Internet access for free is only available in the lobby, through a computer supplied by the hotel, and for up to 20 mins at a time. But there is wi-fi in each room at a cost. Breakfast was a simple European buffet (breads, cheeses, hams, cereal and fruit). The staff are friendly, and the hotel is very accessible to all major tourist attractions.
Reviewed September 22, 2009

Robertjia from France
Big space, all machines, friendly,...
Big space, 2 WC, friendly staff. They have most machines you need. Really well-equipped. Most importantly, this cheap price included also breakfast as well, unbelievable! Just perfect! Location is ...
Reviewed January 03, 2016

Panagiotis from Greece
Unfriendly reception staff.
Reviewed December 24, 2015

mike from United States
Solo traveler
Single Room
Stayed one night in June 2009
NIce Location...
Nice place, friendly staff, clean and professional.
Took 5 hours to find.Its off Karplatz(number U1 underground.Then tram 1 )this was impossible to find.
This is a nice little hotel.The staff was very professional.The location was super but no one seemed to be able to find the hotel.Check the map and call the staff for directions from where you are.The hotel is in the city center as described with easy acess to tons of good restaurants.
Reviewed June 19, 2009

Mario from Switzerland
Apartment (2 Adults)
Stayed 4 nights in September 2016
Super Aufenthalt im Hotel Carlton Opera gehabt.
Wir hatten eine super Zeit in Wien und waren mit unserer Hotelwahl zu 100% zufrieden.
Reviewed September 26, 2016

Timotei from Romania
Solo traveler
It was a great time in Carlton Opera hotel! I strongly recommend it!
Reviewed December 20, 2015

Fiona from Australia
Very positive experience.
We loved the location being close to the Nachtmarkts and easy walking distance to the centre of the city. We were given a larger room than we originally booked and this made our stay very comfortable.
On the first evening we made use of the kitchenette facilities to prepare a meal. Unfortunately, however, we were unable to clean the dishes afterwards - there was no detergent, tea towel, cloth, plug...
Reviewed December 19, 2015

Malgorzata from Poland
Solo traveler
Economy Single Room
Stayed one night in December 2014
Reviewed December 24, 2014

Masahiro from Japan
Apartment (2 Adults)
Stayed 4 nights in June 2012
場所は正にヨーロッパの街中という感じです。 アパートです。ホテルのような感じでは無いです。 暮らしているような滞在をご希望なら良いと思います。 朝食はビュッフェスタイルで内容は十分です。コーヒーはサービス機械があり、種類がいろいろと選べます。
Reviewed July 05, 2012

Vilgaile from Slovakia
Solo traveler
Nice but little old
Beautiful building, great location
Old set up in the rooms, breakfast in the basement
Reviewed December 18, 2015

Marko from Slovenia
Family with older children
Good value for longer stay
Apartment has three rooms, two bathrooms, kitchen all necessary kitchen machines and it was very clean. For the price, the location is very good, no more than four or five hundred meters to the city ...
Very poor quality of furniture in the rooms and in the kitchen. Staff is professional, but maybe a little too much.
Reviewed December 06, 2015

Sumio from Japan
Solo traveler
Single Room
Stayed 3 nights in October 2011
ウィーンで、国立歌劇場や美術史美術館に15分程度でいけるロケーションなのに、この値段はお手ごろです。 3泊しました。確かに部屋は手狭で大型スーツケーツを開けるのに困ったりしましたが、観光目的で部屋は寝るだけ と割り切ればいいホテルです。 インターネットが無料で使えることも助かりました。 場所がちょっとわかりにくいので、事前にホテルのHP等で確認することをお勧めします。
Reviewed October 20, 2011

YOKO from Japan
Family with older children
Double or Twin Room
Stayed 9 nights in March 2011
Reviewed April 07, 2011

Alper from Turkey
Old fashion
Reviewed December 05, 2015

Jack from New Zealand
Solo traveler
It is very central
The rooms are small. Staff can appear abrupt but always provide what is requested.
Reviewed December 01, 2015

TOMOKO from Japan
Solo traveler
Single Room
Stayed one night in March 2011
受付は良かった オペラ座から徒歩分でも道に迷う小道にある
設備は古かったです。 私はユーロシングルで泊まりました。 窓外はぜんぜん景色は良くない。 部屋はきれいでしたが設備 シャワー トイレ 古いです。 値段からして は高いな で妥当かなとおもいました。 あまり道に迷わない私でも迷ってしまい、夜歩くとちょっと人通りもなくこわかった。 他の日本人が泊まっていたので聞いてみたらその方は 3人ユーロくらい 別棟にある 部屋は広いとの事でした。
Reviewed March 26, 2011

TOKIWA from Japan
Apartment (2 Adults)
Stayed 2 nights in March 2011
Reviewed March 11, 2011

Fromburn from Montenegro
Close to city centre, nice staff.
Reviewed November 30, 2015

Anonymous from Turkey
Family with young children
Not the best but fair...
location not bad; about 25" walking time to centre
not very good condition building (ie: elevator, doors, etc.), room (problem with heating), etc.
Reviewed November 30, 2015

eva from Hong Kong
Apartment (3 Adults)
Stayed 2 nights in March 2014
靠近Nascmarkt,Staatsoper, 步行至地鐵站5分鐘路程, 非常方便. 早餐選擇較少, 種類不多. 酒店wifi 偏弱,房間中收不到訊號
Reviewed March 17, 2014


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