Recent customer comments

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based on 409 reviews
  • Cleanliness 9.1
  • Facilities 8.7
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 8.1
  • Food/Dining 7.8
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Yuliya from Russia
King Room
Stayed 1 night in January 2016
Good standard hotel
Location, Clean, Standard
Nothing much to rave about this hotel, but it is clean, fairly modern, fresh looking, just minutes away walking from the airport. What was a bit surprising that guests at check-in where offered to pay for WIFI, comes as a surprise as it is a 5 star hotel - really it should be complimentary, but when we checked-in at another counter, we were offered to join "Hilton Club" if I am not wrong, so that we could enjoy complimentary wifi... I have never received any emails on confirmation of my membership, so till now not sure - I am a member or not. Had to bring our own luggage upstairs as well - but we found that was in most hotels in Europe (we went to Germany, The Netherlands, Finland). Had room service at dinner, at it was delicious, though also we had to pay extra if I am not wrong 10 or 20 euros just for delivery... Thought that was a bit odd, never came across that one either.
Reviewed January 29, 2016

fares from Canada
King Room
Stayed 1 night in January 2016
Practical and pleasant hotel
Good practical Location, attractive lobby and confortable night.
The hotel is well situated and has a verry confortable bedding. But for a 5 stars hotel ,it is missing slippers and bath robes.
Reviewed January 22, 2016

Christine from New Zealand
Solo travelers
King Room
Stayed 1 night in January 2016
Clean and Comfortable
Had a sumptuous dinner at the Hotel's own restaurant.
Reviewed January 13, 2016

Mohamed from Singapore
King Room
Stayed 1 night in January 2016
Nice Room
Room, Location, Helpful Staffs
It was a pleasant stay and the room was up to our expectation. We would definitely come back to stay in the hotel again.
Reviewed January 07, 2016

Daniel from Hong Kong
King Room
Stayed 1 night in December 2015
Next to airport!
Location, Breakfast, Staff
The location is great as it is next to the airport so we managed to get to the hotel very quickly. Breakfast was great , and very fresh foods too
Reviewed January 04, 2016

Wee from Singapore
King Room
Stayed 1 night in December 2015
Great hotel with excellent location
Clean and comfortable room,
Reviewed December 20, 2015

Boon from Singapore
Families with young children
King Room
Stayed 1 night in December 2015
Convinient and super comfortable
Location location and location!
Very pleasant and no hassle
Reviewed December 12, 2015

Shih from Taiwan
Twin Room
Stayed 1 night in December 2015
need to modernize the way to lure customers
great location, great brand name, and quick check in/out
Room service costs another 10 EUR of delivery charge. wifi is only free in the lobby. The room is kind of basic like a 3 star one. I think Hilton is trying to differentiate products and customers too much. I assume overnight stay is the mainstream here, and I think it needs to perform better and offer some surprises to attract fresh customers to join its club program.
Reviewed December 07, 2015

Daniel from United Kingdom
Business travelers
Twin Room
Stayed 1 night in May 2015
Great hotel,
proximity to airport, breakfast, lobby fire
I really look forward to staying at this hotel
Reviewed November 22, 2015

Chun from Hong Kong
Twin Room
Stayed 1 night in November 2015
Location, price and good breakfast
Location, price and good breakfast
Reviewed November 11, 2015


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