Excellent 8.1
Based on 86 reviews

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Excellent



based on 86 reviews
  • Cleanliness 8.6
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.3
  • Food/Dining 6.3
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Juliane from Germany
Couples
Junior Suite
Stayed 4 nights in December 2014
The rooms have seen better days
Location
We booked the Junior Suite and were pretty disappointed. The room has definitely seen better days. There were old and dried flowers on the floor in the corner of the room that had not been cleaned. The cleaning staff left old towels in the kitchen sink, surfaces were left uncleaned, the tables were scratched and the carpets looked old. The hotel staff failed to tell us that the minibar was included, instead there was a little pamphlet with all the prices, leading us to believe that nothing was included. On checkout we were informed that it was free. The garage was also not working and we had to find parking for an additional 60 Euro for 4 days on a muddy and open air parking lot. The staff didn't feel that it was important to inform their customers of this prior to arrival.
Reviewed January 02, 2015
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Mei from China
Couples
Superior Room
Stayed 3 nights in October 2014
Worth for money, clean and convenient
Worth for money, clean and convenient
nice location, subway just i1 min walk, few restaurants nearby, clean and friendly staff.
Reviewed October 25, 2014
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Shirley from United States
Business travelers
Comfort Room
Stayed 3 nights in September 2014
Small Cramped hotel with overpriced breakfast
Price is a little lower
Not very good experience. Staff members were slow and indifferent when you asked for help. They encourage you to go have breakfast next door but didn't tell you it's extra, and it's a bit over-prices at 17 euros, and you still have to pay extra beyond the buffet price for croissant. I got a room across from a very very noisy street, and on the weekend, the noise would last till 2 -3 am. The bathroom counter is ridiculously designed that you can't even put your cosmetic bag on! You can barely put your toothpaset and brush on the edge of the sink. It's really a drag. I would not come back to this hotel whatsoever.
Reviewed October 18, 2014
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Dany from Canada
Solo travelers
Superior Room
Stayed 3 nights in October 2014
Well located and stylish hotel
Location, staff helpfulness, cleanliness
This a very well located hotel, right nearby an underground station in city center (Mitte). Also lots of cafes and restaurants around. The hotel has a certain style to it, which makes it unique. But I was not very fond of the showers, since there were no curtains. Was very clean and we had no major issues.
Reviewed October 12, 2014
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stevan from United States
Business travelers
Comfort Room
Stayed 2 nights in January 2014
Arco berlin
location room quality service
excellent location to berlin, staff very congenial and helpful, room very nice and great view
Reviewed September 08, 2014
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Martin from Spain
Couples
Comfort Room
Stayed 3 nights in September 2013
Nice comfortable room, good location
Location, room, price
Had a good stay. Nice comfortable room. Location is great, very close to underground. Staff were nice and helpful. Didn´t try the food.
Reviewed September 04, 2014
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Hsien from Taiwan
Families with older children
Comfort Room
Stayed 2 nights in August 2014
Not bad
Location , convenience , Cleanliness
Reviewed August 19, 2014
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Sarila from Thailand
Couples
Comfort Room
Stayed one night in July 2013
Nice
Comfy, Clean, Service
The hotel meet all standard you need, nice location and comfy room
Reviewed May 25, 2014
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Napatsawan from Thailand
Couples
Comfort Room
Stayed 3 nights in April 2014
Comfort room, Nice location, Friendly staffs
Location, Cleanliness, High speed internet
The room is 5 mins away from S-Bahn. The room is clean with free high speed internet.
Reviewed April 20, 2014
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Benjamin from Singapore
Groups
Comfort Room
Stayed 3 nights in December 2013
Comfortable stay in Berlin
Near public transport, asian restaurants, sufficient hotel amenities
Room was comfortable and stay was good. A walk away from the U-Bahn, but not within comfortable walking distance of any attraction.
Reviewed January 01, 2014
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