Excellent 8.9
Based on 254 reviews

Recent customer comments

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Excellent



based on 254 reviews
  • Cleanliness 9.2
  • Facilities 9.2
  • Location 9.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.6
  • Food/Dining 7.9
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Adnan from India
Couples
Stayed 5 nights in June 2014
Excellent stay
Location, comfort
Reviewed May 20, 2015

Clive from Australia
Couples
Classic
Stayed 2 nights in May 2015
Berlin Experience
Location, customer service, value for money
Very good
Reviewed May 08, 2015

IAN from United Kingdom
Couples
Classic
Stayed 3 nights in April 2015
No 5* feel here. quite average
staff were excellent and very helpful. Location nfear zoo/park is good more probably more convenient elsewhere.
Overall the hotel is fine. It's just nothing special. Definitely not 5* feel at all. Rooms are very standard. No Wow factor. Bed was not great, found it a bit uncomfortable as the mattress was worn with definite dips in it where people slept. Not something I've noticed at other decent hotels before. Room had a nice nespresso machine which was a good touch and free wifi. Corridors were a little worn in places. Staff were very good. Super helpful and couldn't be faulted. This hotel has limited facilities. No gym or pool or outside area to use. Bar is small just off the large open plan reception but ok. Had a room overlooking the street as many rooms are in this hotel and could hear traffic noise and fire engine sirens especially every morning. So wasn't particularly quiet. I would rate this as an average 4* hotel, it's ok but would try a different hotel next time I'm in Berlin probably.
Reviewed April 10, 2015

Su from Singapore
Couples
Classic
Stayed 2 nights in April 2015
Enjoyable Stay better than Adlon
Location, Staff, Value for money
totally enjoyable stay. It is right in the middle of the shopping district. There is a nearbyt direct express bus stop (X9) to Tegel Airport. Service of Staff is excellent. Room and bathroom is very clean. They have complimentary nespresso in room as well!
Reviewed April 05, 2015

Bennur from Turkey
Business travelers
Stayed 2 nights in March 2015
Could be better
Perfect location. Professional Staff. Very Clean.
I travel for business to Berlin. I guess the hotel needs a good renovation. For a 5* hotel the breakfast buffet and the fitness center should be much better. The location is perfect. The staff is very professional.
Reviewed March 06, 2015

Bate-Erdene from Mongolia
Business travelers
Classic
Stayed 1 night in January 2015
Clean, good staff, great location
Clean, good staff, great location Clean, good staff, great location
Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location Clean, good staff, great location
Reviewed January 30, 2015

Liv from Denmark
Business travelers
Classic
Stayed 4 nights in January 2015
very good hotel
great location, friendly staff, nice room
Reviewed January 25, 2015

Anthony from United Kingdom
Couples
Classic
Stayed 3 nights in December 2014
Pleasant and convenient
Good breakfast. Convenient location. Accomodating staff.
Enjoyable stay, would visit again.
Reviewed January 05, 2015

Chariya from Thailand
Couples
Classic
Stayed 4 nights in December 2014
Great modern hotel
Great location , helpful staff and nice room
We had a great time staying at the hotel. Location is fantastic and walking distance to Christmas market , shopping center and restaurant. The hotel feature is very modern and new. This is one of the best hotel I ever stayed so far. Highly recommended.
Reviewed December 30, 2014

EDWIN from Singapore
Couples
Classic
Stayed 3 nights in December 2014
Excellent facilities and location!
Coffee maker in room, close proximity to a train station, choice of pillow.
The room was spacious and we loved the fact that there was a coffee maker in the room, along with different choices of pillows. Bathroom was spacious too and the staff bothered to arrange everything in the room neatly everyday.
Reviewed December 30, 2014


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