Very good 7.6
Based on 15 reviews
Excellent 8.4
Based on 372 reviews

Recent customer comments

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Very good



based on 15 reviews
  • Cleanliness 8.1
  • Location 8.4
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.3
  • Food and dining 6.9
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Fitri from Indonesia
Group
Amazing place for family /...
This place is great. Good location, good view, clean room, full equipment kitchen, and bathroom with jacuzzi. We can see the northern light passing above us when we sitting in cozy living room. That...
I recommend you to call the property first before you arrive to make sure the location of your apartment, to place your luggage first with the taxi, because it different location with the hotel / ...
Reviewed March 25, 2016

Sabrina from Norway
Couple
Double
Stayed 3 nights in September 2010
Very average.
Location
Mediocre staff, sloppy craftmanship
we got an upgrade from double room to an apartment, wich was really nice off course. the apartment was quite new, but still there was a broken window where water, mould and dead flies resided. i didnt mind, but others might. the bed was super comfortable and the bathroom was delicate and stylish. just too bad the water from the shower poured all over the bathroom floor. breakfast was standard. the staff never informed us that breakfast hours differed from weekend to weekday, so when we entered 9.03 monday morning we were told breakfast had closed at nine! it was impossible for us to get a simple loaf of bread, even it was just 3 minutes past, and we hadnt been informed of the hours, and the front desk staff was the same person who prepared the breakfast area. we also werent allowed to buy beer from the hotel bar and bring it to our room because we lived in the apartment, and not in the regular rooms. viking hotel is ok, but the staff should improve. this comes from a guest who used to work at the front desk of a hotel.
Reviewed September 17, 2010

Maria from Portugal
Group
Three-Bedroom Apartment
Stayed 7 nights in November 2015
Uma semana em Tromso
Localização, localização, localização
Correu tudo bem à chegada, apesar de ser bastante tarde. O problema foi quando nos levaram para o apartamento de 3 quartos que era no segundo piso de outro edificio, com escada exterior coberta de gelo. As luzes da sala não funcionavam e só no terceiro dia nos puseram 2 candeeiros de pé para remediar. A bancada da cozinha tinha 5 bancos altos(para 6 pessoas, 1 deles partido). Havia falta de talheres e de copos (nem reclamámos...). Como saímos de manhã bem cedo, fizemos o check out de véspera e combinámos onde deixar a chave para não termos de ir à receção . Até aqui tudo bem. O problema foi nessa tarde termos recebido um mail a dizer que o cartão seria debitado pela não devolução da chave (?!). Mais uma vez falta de comunicação entre o staff... Já nos disseram que vão anular esse movimento, espero que corra bem.
Reviewed December 01, 2015

Jessica from France
Couple
A great haven in Tromso
The apartment was a great little refuge in between all of our activities in Tromso. It was all newly decorated and very clean. My favorite part were the heated floors in the bathroom, and the shower ...
The hotel could have made a little more effort to clear the ice and snow covering the steps leading into our apartment. It was a bit of a safety hazard when trying to carrying your luggage down it.
Reviewed March 13, 2016

Jean-charles from Norway
Family with young children
Exceptional
Our apartment was clean, spacious and properly furnished. It is well located in the center of Tromso.
The street side was quite noisy at night.
Reviewed March 01, 2016

HUANG from China
Couple
One-Bedroom Apartment
Stayed 3 nights in December 2013
不错的酒店,就是有些硬件问题需要跟进
位置优越,就在商店街旁,机场巴士的上车点和下车点都在附近。
Reviewed January 02, 2014

Torhild from Norway
Group
Two-Bedroom Apartment
Stayed 2 nights in September 2014
Bra
Det lå nære sentrum. Greit med leilighet. Finner ikke på noe mer.
Bra
Reviewed September 19, 2014

Panyala from Russia
Group
Worth visiting and staying
Good !!! We liked the Appartment and the place
Nothing
Reviewed February 25, 2016

Michael from Australia
Family with teens
Great base for an Arctic...
The property was an old house converted into a number of apartments. The feel was modern and it was roomy and great to relax in after dog sledding or watching the Northern Lights.
The apartment had none of the basics you need when staying in a self catering apartment. There were no condiments (salt and pepper) no cling wrap or foil, no dishwashing or washing machine powder. ...
Reviewed February 22, 2016

Lena from Sweden
Solo traveler
Single
Stayed 2 nights in December 2011
Mysigt hotell med bra standard
Bra personal och lagom centralt. Prisvärt.
Lagom stort hotell med gångavstånd till centrum. Bra standard på rummen och utmärkt frukost. Trevlig och tillmötesgående personal. Fick checka in lite tidigare vilket jag värdesatte enormt.
Reviewed December 09, 2011

Tejendraprasadji from India
Group
Lucky to see the northern...
Common washroom between three bedrooms
Reviewed February 15, 2016

Suk from Hong Kong
Family with teens
good
The apartment is cosy and clean, a supermarket is only 5 minutes walk, so we can use our kitchen to cook. Lot of restaurants nearby providing good food at reasonable price.
The waffle table only serves from 5pm to 9 pm.
Reviewed February 09, 2016

Kjetil from Norway
Group
Great place for friends on...
Very good standard on beds, bathrooms and the whole flat in general. Good location and view. Helpfull and carming staff. We got a later check-out time. Wood for the fireplace was delivered at our ...
Would have been nice with a key-pad-doorlocker for the inner door to the flat also. (we only got one key)
Reviewed January 27, 2016

Diana from Italy
Family with teens
Good stay
Large apartment in a very good location.the kitchen is good equipped. The staff is friendly and helpful.
there are no food for cooking, no salt,no sugar, is necessary buying everything, for a short stay is not easy. one bed and a shower where a bit broken
Reviewed January 26, 2016

Anonymous from Netherlands
Couple
Good
the apartment is great
the service, cleanliness
Reviewed January 16, 2016


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