Excellent 8.3
Based on 401 reviews

Recent customer comments

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based on 401 reviews
  • Cleanliness 9.0
  • Facilities 7.4
  • Location 8.1
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for money 8.6
  • Food/Dining 7.0
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Thomas from United Kingdom
Solo travelers
Stayed 1 night in January 2016
Airport Transfer
Excellent value: shuttle to/from airport, comfortable room, fabulous breakfast. Highly recommended for flight transfers or onward journeys in Spain that need an overnight stay near Madrid airport
Reviewed January 12, 2016

thomas from Switzerland
Stayed 1 night in December 2015
Good stay for stop over in Madrid close to airport
Good stay for a stop over close to Madrid Airport
Reviewed January 08, 2016

Rachel from New Zealand
Solo travelers
Stayed 1 night in December 2015
Shuttle is easy!
Shuttle, shower, breakfast
I wouldn't say this is a 4-star hotel but it's nice for an overnight transit. Great room, nice shower, good morning buffet breakfast - great value for money. If you fly into terminal 4 just follow the 'hotel bus' signs and you'll find the parking zone where all the hotel shuttle buses are. The axor one is bright red. It then goes to terminals 3,2 and 1 and on to the hotel. When you arrive and check in they'll ask you what time your flight is the next day and book you on a shuttle. So easy!
Reviewed January 02, 2016

Sandra from United Kingdom
Solo travelers
Stayed 1 night in December 2015
Great location for overnight for Madrid Airport
Fresh clean rooms, great location, good shuttle service
Shuttle arrived within minutes. Easy check in. Pleasant rooms. Don't like the fact that the litre bottle of water is €5 - water should be complimentary. Also would like to see kettle with tea and coffee, it would be very welcome after a long flight.
Reviewed December 29, 2015

Heiko from Canada
Solo travelers
Stayed 1 night in November 2015
Well priced hotel for airport transit passengers
Nice clean rooms, airport shuttle, good wifi
Surprisingly nice for a great price. 10 minutes from airport with shuttle
Reviewed December 03, 2015

Arthur from United States
Business travelers
Stayed 1 night in November 2015
Great hotel for an overnight airport stay!
Easy access to hotel and back to airport via shuttle bus that runs every 30 minutes; clean comfortable room; fantastic value for the price!
I'd read some of the previous reviews and was concerned about getting to the hotel from the airport. However, it was absolutely simple -- there's a red shuttle bus that stops right outside the airport doors every thirty minutes. The room itself was clean, modern, comfortable and quiet. Breakfast was tasty and complete; the price was quite low for the quality of stay. All in all, the rating of this hotel is accurate and well-deserved -- I recommend this hotel for anyone looking to stay the night near the airport!
Reviewed November 05, 2015

Donald from United States
Stayed 1 night in October 2015
Fantastic 4 Stars Airport Hotel
Great Value, Cleanliness, Quiet
This is a fantastic great value for a Four Stars hotel that is close to the Madrid Airport. It is really convenient for travelers who want to be close to Airport especially for those who has early flights. Hotel offers free shuttle between the Airport and Hotel. Location is not great to those who wishes to go into the downtown Madrid area as the buses and Metro and nowhere close. On the other hand, there is a nearby Shopping Center within walking distance to the hotel. Depending on how fast you walk, it took me about 10-15 minutes to walk to the Mall because of the road. The staffs are very friendly, helpful and very pleasant. Its a very modern and new hotel that uses a lot of energy saving techniques such as LED lights and auto shut off once your hotel card key is removed. Very clean indeed with spacious room. Definitely very safe and secure hotel. I highly recommend it especially to travelers who are in for a quick or overnight transit and wishes to be close to the Madrid Airport.
Reviewed October 31, 2015

EUN from South Korea
Solo travelers
Stayed 2 nights in August 2015
quite good but it's near airport not center
Clean, quiet, nice breakfast buffet
Quite Good. But If you need center , then go find another hotel
Reviewed August 20, 2015

Chan from Hong Kong
Business travelers
Stayed 11 nights in July 2015
The only place for me when I travel in Madrid
Everything is good and above average
Reviewed August 13, 2015

LIDIA from United States
Stayed 1 night in July 2015
Excelente service, good locación.
Reviewed August 01, 2015


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