Excellent 8.6
Based on 153 reviews

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Excellent



based on 153 reviews
  • Cleanliness 9.1
  • Facilities 8.5
  • Location 8.9
  • Room comfort and quality 8.6
  • Service 8.7
  • Value for money 8.5
  • Food and dining 7.3
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MARILYN from Philippines
Group
Double
Stayed 1 night in July 2016
Kind Staff
I like the staff at the reception area who were kind to us. However, the metrobus station closest to it was under construction and so we did a lot of walking.
Reviewed July 16, 2016

Susan from United States
Solo traveler
Double
Stayed 2 nights in June 2016
Nice hotel in a good location!
Although on a busy street, the Catalonia Atocha is in a good location- about halfway between the area of the Prado museum area and to Plaza Mayor. There is a train station on the same street and a nice breakfast place, the Paneria a block away. The room was spotless, the beds comfortable, and although on that busy street, they gave us a room in the back that was quite comfortable. Also had a fantastic pitcher of sangria up in the rooftop - nice way to unwind after a long day of sightseeing!
Reviewed June 30, 2016

mordechay from Israel
Couple
Double
Stayed 4 nights in June 2016
Great hotel
Great hotel, great location, very helpful staff. Nice views from the jacuzzi on the roof... Small but clean and nice rooms. Comfortable beds. Highly recommended.
Reviewed June 15, 2016

Nancy from United States
Family with teens
Double
Stayed 2 nights in May 2016
Excellent choice for Madrid
We had a beautiful, modern, very comfortable quiet room. The staff was exceptionally friendly and helpful. Great places to eat nearby. Close to all the great center city sites. I highly recommend this place!
Reviewed May 25, 2016

Zhanyu from China
Solo traveler
Double
Stayed 3 nights in May 2016
A perfect choice……
room is clean,staff is friendly,location is great as well!stronly recommend!
Reviewed May 23, 2016

shintia from Indonesia
Couple
Double
Stayed 3 nights in March 2016
room very small, neighborhood very awful, room too
i will never recomended to anyone
Reviewed April 07, 2016

Heather from United Kingdom
Couple
Double
Stayed 3 nights in March 2016
Very good
Room staff cleanliness
Very good
Reviewed March 30, 2016

Adrian from Indonesia
Business traveler
Double
Stayed 5 nights in March 2016
Nice hotel in center of Madrid
Was booking via Agoda 2 weeks before with reasonable price. However need to Add 15 euro to have street widow or you will only have interior view only. Breakfast was not included ( 16 euro) very minimum selection of breakfast (compare to indonesian hotel)
Reviewed March 14, 2016

Ray from Ireland
Couple
Double
Stayed 2 nights in January 2016
Very clean & convenient
The hotel is very clean and staff very friendly. It's close to otocha station (10min walk) so the airport shuttle (yellow bus) costing only €5 can be used from Barajas airport. Close to El retiring park & lots of great dining and drinking hotspots not to mention the tourist attractions.
Reviewed February 06, 2016

JASON from Malaysia
Business traveler
Double
Stayed 2 nights in December 2015
Not worth staying
Rude evening staff, dark room, over selling facility and location
Regret booking it. Unpleasant stay to end to my 3 weeks trip. Regret not going back to the 1st Madrid hotel i stayed earlier. The hotel description say it is merely 500m away from Atocha Railway station its actually 1km away. From railway station, you will need to walk up a slope. Beware if you have huge luggage and my friend almost got pick pocket. Hotel sell ALL their room with bathtub and coffee machine when they are only available on certain room. When checking with front desk (evening staff), their reply are very insulting. 'You have book the cheapest room. Coffee Machine and bathtub is only available in those more expensive room.' (However, daytime staff are very friendly and nice when approach.) Hotel is clean but room is not well lit enough. Certain part is dark.
Reviewed December 26, 2015


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