Recent customer comments

Filter by traveler type
Excellent



based on 73 reviews
  • Cleanliness 8.4
  • Facilities 8.2
  • Location 7.7
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 8.4
  • Food/Dining 7.3
Sort by

John from United Kingdom
Solo travelers
Standard Double Room
Stayed one night in July 2016
great for a stop-over
Stayed after catching up with friends in Birmingham before catching the train home - room, bed, bathroom and staff all excellent - carpets could do with replacing or steam cleaning - I'd definitely use it again though
Reviewed July 13, 2016

thamara from Sri Lanka
Solo travelers
Standard Double Room
Stayed one night in May 2016
Thamara
Had difficulty in finding place. Staff was very nice. Food was good. Bed room carpet was not cleaned enough. Happy with overall facilities.
Reviewed May 29, 2016

Michael from United Kingdom
Couples
Standard Twin Room
Stayed 3 nights in May 2016
Excellant
Exceptionally friendly and helpful staff. Hotel clean and comfortable, and very well located for the city centre.
Reviewed May 09, 2016

TAK from Macau
Solo travelers
Standard Twin Room
Stayed 3 nights in April 2016
Clean, nice staff
It takes some time to look for the hotel from New Street Station. For those who would like to stay in this hotel. Birmingham Snow Hill may be nearer.
Reviewed April 16, 2016

Chris from United Kingdom
Business travelers
Standard Double Room
Stayed one night in April 2016
OK but expensive
A typical soul-less business hotel that could have been anywhere, indistinguishable from a Travel Lodge. The room was clean and the bathroom good, but the location right next to the motorway meant that traffic noise was noticeable.
Reviewed April 14, 2016

TAK from Macau
Solo travelers
Standard Double Room
Stayed one night in April 2016
Clean, free wifi
You need time to find the place. It's near the children's university and the university.
Reviewed April 12, 2016

Kim from United Kingdom
Couples
Standard Twin Room
Stayed 2 nights in April 2016
Great budget hotel!
We were pleasantly surprised by this hotel. It is on a busy road and has no outlook, yet it was quiet and impeccable in every other way. Clean rooms, comfy beds, great bathroom. All the facilities one could wish for - hairdryer, iron/board, tea facilities.
Reviewed April 11, 2016

MAY from Hong Kong
Couples
Standard Twin Room
Stayed 4 nights in March 2016
For improvement
The twin bed room is spaceous but there is only one bedside table. It would be better if there is a sofa or armchair for relaxing /watching TV.
Reviewed April 04, 2016

MAY from Hong Kong
Couples
Standard Twin Room
Stayed 4 nights in March 2016
For improvement
The twin bed room is spaceous but there is only one bedside table. It would be better if there is a sofa or armchair for relaxing /watching TV.
Reviewed April 04, 2016

Kayleigh from United Kingdom
Couples
Standard Twin Room
Stayed one night in March 2016
Rooms not great
Rooms were a little outdated unclean and smelly.
Reviewed March 29, 2016


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: