2015
Very good 7.7
Based on 152 reviews

Recent customer comments

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Very good



based on 152 reviews
  • Cleanliness 8.3
  • Facilities 6.7
  • Location 8.4
  • Room comfort and quality 7.5
  • Service 7.6
  • Value for money 7.5
  • Food and dining 6.7
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Yuan from United States
Family with teens
Double Room with Sofa Bed
Stayed 5 nights in August 2015
Review
Staff
ok.
Reviewed September 08, 2015

Tom from Belgium
Business traveler
Double Executive Room
Stayed 1 night in August 2015
Small but clean rooms
Location near station
This hotel was well located near Hammersmith station for nearby meetings. The rooms are clean and pleasant but very small. Good bathroom. Basic breakfast (included in room rate). Friendly staff.
Reviewed September 03, 2015

Chee from Singapore
Family with young children
Double Executive Room
Stayed 3 nights in August 2015
Great Location!
Great Location, Quiet and Friendly Staff
Will definitely come back to stay here again if we come back to London!
Reviewed August 23, 2015

Chee from Singapore
Family with young children
Double Executive Room
Stayed 2 nights in August 2015
Great Location!
Great Location, Quiet and Friendly Staff
Great Location, Quiet and Friendly Staff! Will definitely come back to stay here again if we come back to London!
Reviewed August 23, 2015

rachmat from Indonesia
Family with teens
Double Standard
Stayed 2 nights in August 2015
Good location. Staff unfriendly and disappointing
Location and hardly anything else
Room very very small and hallway is hard to maneuver. Only attracted due to Best Western brand and need to include qualifier independently operated...if I knew this I would have clear away
Reviewed August 22, 2015

Kanchaporn from Thailand
Family with teens
Triple Executive
Stayed 3 nights in July 2015
Everything was great except the size of the room
location, staff, breakfast
the staff was really helpful, enough choices given for breakfast. The location is perfect (around 5 mins walk from the tube station - Hammersmith). The only drawback is the size of the room and the bed. Triple room actually couldn't fit 3 adults. The beds are already taken the whole space of the room, two people couldn't walk around the room at the same time. However, on the fourth night we could change the room and it's a little better. I wouldn't suggest people for the triple room. Other than that, everything is perfect.
Reviewed August 02, 2015

WAI from Hong Kong
Couple
Double Standard
Stayed 3 nights in July 2015
綜合購物娛樂,交通方便
1. Near a big mall, convenient for general shopping 2. near Undergrround, easy to go everywhere 3. near Convent Garden, muscials and dining
Reviewed July 30, 2015

Chitpongse from Thailand
Couple
Double Standard
Stayed 1 night in July 2015
Reasonable Price
good in the location have anything new
not far from the airport
Reviewed July 30, 2015

Magdalene from Singapore
Family with teens
Double Standard
Stayed 3 nights in July 2015
Convenient Location away from the crowd madness
location, comfortable and good rates
The small boutique hotel was comfortable. Going to the Heathrow Airport was a breeze using Hammersmith Picadilly line.
Reviewed July 29, 2015

Kelvin from Malaysia
Couple
Double Standard
Stayed 4 nights in November 2014
Superb location, good sized rooms
Location, friendly staff, clean rooms
Very good location, everything within walking distance, rooms was sizeable and most importantly very clean and spotless, breakfast was ok only, but no complaints, we had a very good enjoyable time at this hotel
Reviewed July 27, 2015


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