Very good 7.1
Based on 27 reviews
Good 6.6
Based on 106 reviews

Recent customer comments

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Very good

based on 27 reviews
  • Cleanliness 7.3
  • Location 8.1
  • Room comfort and quality 6.8
  • Service 6.7
  • Value for money 6.9
  • Food and dining 6.8
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Brian from New Zealand
Families with older children
Kiwi review
Handy to subway. Close to Westfield shps & eateries. Local strip shopping. Vg breakfast across the road. Staff helpfully.
Small bathroom facilities. Shower taps adjustment was critical.
Reviewed August 26, 2014

Zhang from China
Families with older children
Stayed 3 nights in June 2013
Small but good location, easy access to Tube
Location, price, breakfast
The room is small but quite close to Shepherd Bush tube station on Central Line. There's a good Chinese Sichuan food restaurant nearby.
Reviewed June 18, 2013

Kam from United Kingdom
Families with young children
Twin Room
Stayed 2 nights in February 2013
Friendly Staff
Good WiFi; Friendly Staff; Good Location
The staff tried hard to make the hotel in a very good condition. The room is clean. The staff was friendly. It is about 5 minutes walk to Shepherd's station. There is a newly developed shopping mall with good restaurants. The only bad thing is that we were allocated a double room at the basement. There is a little bad smell in the room and I was not comfortable with it.
Reviewed March 03, 2013

Anonymous from Ireland
Solo travelers
Nothing at all. This was the worst hotel I ever stayed in. I cannot find one good comment to make. How on earth could have them on their books???
The room was tinier than a Robben Island prison cell and did not have an ensuite. The shower in the corridor was victorian. The toilet facility was antiquated and not fit for purpose. The staff was ...
Reviewed July 20, 2014

Patricia from Spain
Families with older children
Hotel limpio y bien ubicado
La limpieza de la habitación en comparación con otros hoteles de Londres está muy bien.
Reviewed September 24, 2015

Caroline from France
Double Room
Stayed 4 nights in December 2012
Good hotel and nice service
Pretty good location, big comfortable bed, hairdryer, everyday room service, calm and clean, TV, tea and coffee in the bedroom
But a morning, it was impossible to have a shower cause the water was really cold...
Reviewed January 04, 2013

teoh from Malaysia
Double Room
Stayed 3 nights in December 2012
nice hotel helpful assistant from receptionist
comfortable room
the receptionist location is wierd it is situated downstairs. The luggage to be kept there after check out we were charged 5pounds
Reviewed December 14, 2012

Dominique from France
Families with older children
situation géographique intéressante
situation à deux pas du centre commercial Westfield et de la station de métro Shepperd's Bush, stationnement longue durée au centre commercial (6gbp/24h et 9gbp le we), exposition de la ...
salle de bain exigüe, pas d'eau froide (!) dans la douche d'une chambre, traces de moisissure dans la douche, utilisation bruyante de la douche de palier, petit déjeuner "facile"...
Reviewed August 16, 2014

Michel from France
la propreté, le calme de la rue
pas très sympathique chambre correcte mais salle de bains+ WC dans un placard
Reviewed August 15, 2014

yung from Taiwan
Business travelers
Stayed 4 nights in October 2012
great location but small rooms
quiet hotel
hotel situate at very good location easy to reach both stations shepherd bush & shepherd bush market, but the single room&bathroom are too small,owner request tenant to check out at 10:30,
Reviewed October 13, 2012

Kerina from United Kingdom
Double Room
Stayed 1 night in October 2012
Great location, clean tidy, friendly, def go back.
very comfy beds and great shower
We would definitely stay there again as it was great value and ideal for our trips to gigs at the o2! Really friendly staff a=with vreally comfortable bed and a fab shower to blast out the hangover! unfortunately missed out on the breakfast due to having one too many the night before but looking forward to it next time.
Reviewed October 09, 2012

Marine from France
Bon rapport qualité prix
L'emplacement, le petit déjeuner, toilette et douche dans notre chambre.
L'isolation des chambre: notre chambre était juste en face de toilette et douche collective. L'amplitude horaire pour le petit déjeuner (de 8h à 9h) un peut courte.
Reviewed August 02, 2014

Jochen from Germany
Families with older children
Kurztrip London
Frühstück war ausreichend und unkompliziert. Bettwäsche war sauber, Handtücher wurden bei Bedarf gewechselt. Gegen eine Gebühr von 10£ konnten die Koffer bereits ab 10 Uhr im Hotel abgeben werden.
Etwas muffiges Zimmer, da es halb im Keller lag. Leichte Schimmelspuren im Bad.
Reviewed August 31, 2014

Sonia from France
Double Room
Stayed 2 nights in November 2015
Séjour de deux nuits novembre 2015
Très bien placé, literie confortable, bon rapport qualité/prix
Très bien.
Reviewed December 06, 2015

sayumi from Japan
Solo travelers
Basic Single Room
Stayed 1 night in November 2015
安いからある程度は覚悟してました。 値段なりの清潔さてます。 でもシャワールームは廊下から余裕で覗かれます。裸を他人に見られてもいい人しか無理です。二度と泊まることはないです。
Reviewed November 30, 2015

Ilaria from Italy
Solo travelers
La posizione dell hotel
Il cameriere scortese in sala colazione, il bagno in comune minuscolo e la camera claustrofobica (2.5x2 mt)
Reviewed July 11, 2015

Gemma from Italy
la posizione comoda a due linee della metro, pulizia buona.
non lo considero un hotel ma un affittacamere,la camera un po troppo piccola e il bagno minuscolo, la colazione buona ma con poche cose dolci.
Reviewed September 01, 2014

LUN from Macau
Business travelers
Double Room
Stayed 1 night in November 2014
Reviewed November 26, 2014

LUN from Macau
Business travelers
Twin Room
Stayed 6 nights in November 2014
Reviewed November 26, 2014

Valeroby18 from Italy
Per quello che costa non...
Abbastanza pulito.
La nostra stanza (se così può definirsi) era un buco ricavata con pareti in cartongesso senza lo spazio vitale per muoversi. Al bagno non c'era la porta ma un pannello scorrevole molto precario e ...
Reviewed August 30, 2014


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