Very good 8.0
Based on 1140 reviews

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Very good

based on 1140 reviews
  • Cleanliness 8.1
  • Facilities 6.9
  • Location 9.5
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.4
  • Food and dining 7.2
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Eng from Malaysia
Standard Double
Stayed one night in June 2015
good location,reception good
all sai d above
Reviewed June 10, 2015

Rosnah from Malaysia
Standard Twin
Stayed 5 nights in May 2015
location,cleanliness &staffs
good upgraded to executive room
Reviewed May 31, 2015

Michael from United Kingdom
Executive King
Stayed 2 nights in May 2015
No Gap at the Cumberland
An upgrade to a junior suite, the Executive Club and its locality
Our stay was excellent. No complaints at all. We were in an excecutive room but there was a bonus - we were upgraded to a junior suite.
Reviewed May 28, 2015

Shariffa from Singapore
Business travelers
Standard Double
Stayed one night in May 2015
Location, location, location!
Reviewed May 28, 2015

Hugrun from Iceland
Standard Twin
Stayed 3 nights in May 2015
Location fantastic. Staff helpful
Staff, location and food
We loved our stay at The Cumberland. The room was though much smaller than we expected.
Reviewed May 27, 2015

Rachelle from Philippines
Families with older children
Standard Double
Stayed 2 nights in May 2015
Tourist-friendly hotel
Location, Staff, Food
We booked this hotel twice because its location was very convenient for us, it is just beside the Marble Arch Station and it is near the shopping centers at Oxford street. Since we're a family of five, we got one standard double room for our parents and a triple room for my two siblings and I. The size of the rooms were pretty decent if you don't have huge luggages with you. This goes for the bathroom as well. The rooms were simple with a modern design, beds and pillows were comfortable and most importantly, they were kept clean. We availed of their breakfast and they have a variety of food to choose from. I personally love their pork sausage and mushrooms! They also have a vegetarian menu. The men at the concierge were very accommodating. They attended to every need that their guests have. They gladly assisted guests regarding directions, courier service, airport transfers etc. The Cumberland is a very busy hotel with at least 10 people inquiring about something at the concierge but the guys there were patient enough and still all smiles to answer every inquiry. I recommend this hotel for tourists who wish to explore London.
Reviewed May 25, 2015

MOHAMMED from Saudi Arabia
Standard Double
Stayed 8 nights in May 2015
wonderful place
location and quiet room , services
Nine days
Reviewed May 25, 2015

LI from Taiwan
Business travelers
Standard Double
Stayed 6 nights in May 2015
Great location
this place is in perfect location.
Great location.
Reviewed May 13, 2015

Jasmine from Malaysia
Standard Double
Stayed 4 nights in May 2015
very good location which just beside the tube station.
Good and convenient to everywhere
Reviewed May 11, 2015

Abdulaziz from Kuwait
Executive King
Stayed 5 nights in May 2015
great location, small rooms
locatio location location
I stayed in room 8002 king room it was small and there was boom sound like some one through a 20 kg weight in the ground near you then you here someone climb steal stairs it was noisy and you here it every day between herer and there but not in night so i was lazy to change the room becoise i alwayes outside. Other than the noise and small rooms the hotel is great every thing is near you withen a walk. If i come again to london i will stay there.
Reviewed May 07, 2015


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