Eurostars Excelsior Hotel
Via Partenope 48, Lungomare Caracciolo, Naples, Italy, 80121 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Lungomare Caracciolo part of Naples, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Museo Cappella Sansevero. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Highlights
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Hot tub
Fitness center
Check-in/out [express]
Luggage storage
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Best luxury hotel in Naples ”
Ideal location on the corner of waterfront facing both Vesuvius and Castel Ovo - the other grand historic hotels only face the castle. We had a truly luxurious huge room with a balcony overlooking Vesuvius and walls were covered with gorgeous yellow silk damask. Incredible breakfast buffet, great staff and concierge, and room and furnishings were all in excellent condition. It was also the best priced via deal from Agoda!
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Nice hotel ”
Great location nice staff !
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Beautiful waterfront location in gorgeous 112 year old grand building”
The grand old building is elegant and stately. The staff are attentive and kind. The room has PLENTY of plugs and outlets - which is quite meaningful in an older building. The bathroom with tub was clean and nicely decked out in older elegant marble. The neighborhood near the waterfront has some great bars and restaurants right around the block. The metro station is a 10 minute brisk walk. This is a great place to stay to explore Naples!
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Excellent”
The room facing the seafront is gorgeous but not the one facing the other hotel. Was disappointed not to have free bottle of water on the 2nd day onwards, how much would it cost to have given it free since we are staying at a suite cost E300 a night. Within walking distance to many seafood restaurants but it was quite far within the main attraction at the town area. Room is too hot, we have to open the window for some cool air even at winter. Overall is a fine stay.
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Delightful stay in a wonderful neighborhood”
Since there is relatively no traffic in the street, it is quiet Santa Lucia is great area of Napoli and I would come back to the Excelsior without hesitation Ottimmo!!!!
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Fantastic hotel!”
Amazing views across the harbour and to Mt Etna. The hotel was very clean, the room was big and the location was great. We would definitely go back there again.
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Very good”
I BOOKED THIS WITH MY WIFE AND WE THOUGHT THAT BREAKFAST WAS INCLUDED. IT WAS NOT BUT WE DECIDED TO HAVE BREAKFAST ANYWAY, BUT AT 54 EURO THAT WAS RIDICULOUS, THE BREAKFAST PRICE WAS NEVER MENTIONED AND BECAUSE THIS IS EUROPE WE WERE SURPRISED AND THE QUALITY DID NOT JUSTIFY THE PRICE.
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Lovely grand old hotel, could do with a touch up”
Lovely old hotel. We had a Superior room, which is lovely and big. Nicely decorated and cosy. A bit too warm though, and we couldn't lower the temp enough. But overall very comfy.
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Exceptional”
Great location across from water. Nice views of Mt Vesuvio. Very clean. Very nice rooms.
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very good view while breakfast.”
good to walk on see shore and have seafood dinners out of hotel.
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Great spot to stay . Staff more than helpful .”
Large rooms. Great restaurants close by
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Nice Hotel”
Nice Hotel
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Nice hotel”
Nice Hotel
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Amazing hotel ”
Loved our stay here ! The roof top area is spectacular
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Acceptable”
No warm water. Cigarettes on our balcony from beginning to end, although we are non smokers. Used plates with rubbish from other rooms more than 24 hours in front of our door. Nobody was available or willing to carry me the heavy suitcase over the 11 steps from taxi to reception. The 100 EUR we spent extra to see some water,was paid by extra noise:lift,restaur.above
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Great location but rooms not great”
A/C did not work Not enough pillows Only got two thin ones Staff was good on luggage handling
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Exceptional”
Top!
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Acceptable”
Needs updating - paint peeling & smelled like mildew.
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Hotel is FALLING APART!”
For many years now (annually,) I have been staying at the Excelsior Hotel. While the location and view have remained the same-exceptional, the hotel is literally falling apart. I noticed this change when the hotel changed from a Westin hotel to Eurostars. With Eurostars, the quality has completely disappeared. This summer I stayed in a suite overlooking the sea. The ceiling in the hallway in many areas was cracking a beginning to show very bad signs, the phone in the bedroom did not work, the screen door to the balcony did not lock, there were many stains, repairs, and other things that had been broken in the bathroom, and the balcony had not been maintained properly. These are just a few things. I am shocked that Eurostars would not maintain or preserve the beauty of this historic hotel in Napoli. Sadly, I will not be staying here again! Very sad situation!
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Excellent location”
The sea view from the room was good! Also, the hotel is located in the safe area of Napoli.
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