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Eurostars Hacienda Vista Real
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8.0 Very good location
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8.0Location
Excellent
Based on 46 reviewsSee what guests said
8.3
  • Air conditioning

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Room choices
Deluxe Room
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  • 95 m²/1023 ft²
  • Shower
  • 2 double beds
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Royal Suite
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  • 120 m²/1292 ft²
  • Shower
  • 2 double beds
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Family Room (5 Adults + 1 Child)
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  • 120 m²/1292 ft²
  • Shower
  • 2 double beds and 1 king be...
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Family Room (3 Adults)
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  • 95 m²/1023 ft²
  • Shower
  • 2 double beds
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Family Room (3 Adults + 1 Child)
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  • 95 m²/1023 ft²
  • Shower
  • 2 double beds
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Family Room (4 Adults)
...
  • 120 m²/1292 ft²
  • Shower
  • 2 double beds and 1 king be...
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Family Room (5 Adults)
...
  • 120 m²/1292 ft²
  • Shower
  • 2 double beds and 1 king be...
Enter dates to see prices
Family Room (2 Adults + 2 Children)
...
  • 95 m²/1023 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Family Room (2 Adults + 1 Child)
...
  • 95 m²/1023 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Family Room (4 Adults + 2 Children)
...
  • 120 m²/1292 ft²
  • Shower
  • 2 double beds and 1 king be...
Enter dates to see prices

More about Eurostars Hacienda Vista Real

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American breakfast and pool bar hours are limited. Contact property for details. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Verified guest reviews

Agoda Reviews (46)Booking.com Reviews (972)
Filter by guest type:
Cleanliness8.4
Facilities6.8
Location8.0
Room comfort and quality8.7
Service8.1
Value for money8.6
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Showing 45 verified guest comments
12345
6.8
eliza from Hong Kong
Couple
Double Room
Stayed 2 nights in December 2017
Front desk cannot speak English, we encountered communication breakdown
We stayed 2 nights, we left room as early as 07:15 am for day tour, come back we found that housekeeping did not make up the room, we went to front desk and show the front desk lady to our room. We were told that housekeeping already went home, we insisted to change room after dinner. The lady said okay , when come back at 23:00, the lady went home, the gentleman at front desk told that there was no remark from the earlier shift so he didn’t realised the request. Through other guest espanol translation, we finally succeeded to get room exchange. I have to give a credit to the gentleman at front desk as he provided adequate support to this regards.
Reviewed December 07, 2017
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7.2
Paul from United States
Couple
Stayed 6 nights in September 2016
Stayed a Week
In a gated residential area about 2 miles from the beach. Suites are gorgeous and huge but there is some deferred maintenance.
Reviewed March 09, 2017
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8.8
Teresa from United Kingdom
Couple
Stayed 1 night in January 2016
Beautiful but hard to get to
Unfortunately we only stayed a night in the beautiful hotel. I loved it, clean, comfy, excellent breakfast buffet, beautiful pool and surroundings. However, it was such a pain to get to from Playa del Carmen centre. We got in late and it was really tucked away and far which meant paying a lot for a taxi to get there and also leave. Apart from that though, amazing!
Reviewed June 15, 2016
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4.8
Omar from United States
Couple
Stayed 7 nights in January 2016
Motel quality
This is not a 5stars resort hardly a 3 .Bad beads ,very hard, dirty beadings, front desk employees not very helpful. The building need maintenance.
Reviewed February 04, 2016
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7.7
Ronald from Australia
Solo traveler
Stayed 5 nights in October 2015
Relaxing property with good facilities
1. Relaxing & quiet. 2. Well located. 3. Friendly staff.
Low season rates very attractive but enjoyed great weather over 6 days in early October. What a great building to house the Spa & Gym. Very special indeed. Nice pool & next to a great golf course. I would come again.
Reviewed October 20, 2015
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4.3
Jens from Germany
Business traveler
Stayed 3 nights in June 2015
very nice location but a bit scruffy
location, room size
stay was still pleasant, but 'phantastic' is IMHO overrated. the hotel itself has a nice ambience, good location, generous rooms but everything was quite a bit scuffy, this is fungi in the bathroom, dirty towels and a lot dead flies in the pool if you can ignore this, it still gives a lot comfort for a good price. but not rated phantastic.
Reviewed June 17, 2015
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8.7
shai from Israel
Family with young children
Stayed 6 nights in June 2014
a real mexican hacienda.
comfort.. luxory..location.
A quiet place. Like a small palace in the middle of a golf course. The only downer is that its 20 min walk to town.
Reviewed August 14, 2014
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5.7
Ann from Sweden
Couple
Stayed 3 nights in June 2014
Nice hotel with an amazing spa!
Spa, staff, service.
The rooms were nice, they upgraded us for free which was highly appreciated. Although they had a serious ant problem in the rooms... not as appreciated.
Reviewed June 30, 2014
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7.7
Naruedon from Thailand
Solo traveler
Stayed 3 nights in November 2012
Peaceful and Quiet Neighborhood
10 minutes walk to downtown, clean, quiet, good breakfast.
we had a decent 2-night stay at the hotel. the hotel is right next to a golf course. it was very hard to get to the hotel, if you're driving to the hotel by yourself. the hotel is located in a gated neighborhood, very quiet and safe to walk around at night. the hotel's restaurant doesn't serve dinner. we had to walk to downtown playa del carmen for food and drinks. however, the breakfast was pretty good in my opinion. not fancy and not bad either. the front desk staffs were very friendly and helpful. they helped us order in food and gave us hints and directions to get to places. there are a convenient store and a couple of restaurants in the neighborhood, only 2-3 minute walk from the hotel.
Reviewed December 04, 2012
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7.7
Carly from United Kingdom
Couple
Stayed 2 nights in December 2010
Nice hotel in quiet location
Great breakfast, comfy rooms, quiet location
We had a pleasant two night stay at this hotel, which is located in a really quiet area (a little far from the beach if that's your main purpose) and a very plentiful and tasty breakfast. We stayed here whilst we made a few preparations for our wedding and before moving into a house we had hired with family a little further south.
Reviewed May 08, 2011
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Eurostars Hacienda Vista Real
|Excellent 8.3
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