Very good 7.7
Based on 5361 reviews

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About this property


This hotel is ideally situated away from the congestion of the city, yet just a few minutes from the thriving business district and within walking distance from various sights, local shops, and restaurants. Business becomes effortless here, and pleasure and leisure are pure delight. Evergreen Laurel Hotel comes complete with its most important resource, the people who give you the unique Laurel touch with thoughtful, unobtrusive service. If there's something you need, chances are it's already been taken care of, because complete, attentive service is always the first priority at any Laurel Hotel. Guestrooms are elegantly furnished to match the high standards business travelers have come to expect from this brand of hotel. Beautifully crafted furniture, a full array of conveniences designed to maximize comfort, plus a marble-tiled bathroom with state-of-the-art electrical accessories raise hotel living to new heights.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Kids club
  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 70.00 MYR
Breakfast Charge (when not included in room rate): 29.15 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5. Km
Distance to Airport: 22. Km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: YES
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 2
Number of Rooms : 368
Parking Fee (per day): 0 MYR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1997
Year Hotel Last Renovated: 2007
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Recent customer comments

Filter by traveler type
Very good

based on 5361 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.0
Sort by

Muhammad from Pakistan
Families with young children
Deluxe Sea Facing
Stayed 2 nights in September 2016
Pleasure to stay
Only problem was no muslim shower in toilets. Rest was great
Reviewed September 28, 2016

Jui from Malaysia
Deluxe Sea Facing
Stayed one night in September 2016
Will recommend to frinds
Good hotel and helpful staff.Would go back again. The hotel needs upgrading.
Reviewed September 27, 2016

toh from Malaysia
Families with young children
Superior Double or Twin Room
Stayed one night in September 2016
good ....
Reviewed September 27, 2016

SENG from Malaysia
Solo travelers
Deluxe Sea Facing
Stayed 3 nights in September 2016
Regular Guest
I have been a regular guest of Evergreen Laurel for more than 15 years.
Reviewed September 27, 2016

Alan from Australia
Superior Double or Twin Room
Stayed 2 nights in September 2016
Hotel good
I was quoted price by Agoda hotel charge double
Reviewed September 27, 2016

Eik from Malaysia
Families with young children
Superior City View
Stayed one night in February 2016
No comment
Reviewed September 21, 2016

Wong from Malaysia
Families with older children
Deluxe Sea Facing
Stayed one night in September 2016
Good service and food
Reviewed September 21, 2016

Diana from Malaysia
Families with young children
Deluxe Sea Facing
Stayed one night in September 2016
Bad bad bad
We were given the room njmber and access cards. When we opened the hotel room door, there were guests staying inside the room and it was their room! Obviously it was not their check out day. We went down to reception. They changed another room for us and assured this time everything is in order. Much to our dismay, when we used our card to open the new room, again there were guests staying inside. The man in the room was asking us " how did you manage to use the card to open my room door???" We would also want to know the answer. The answers given by the reception was " sorry sorry "
Reviewed September 21, 2016

Eakalux from Thailand
Business travelers
Deluxe Sea Facing
Stayed 4 nights in September 2016
Nice room and best facilities
Nice and cheap, many facilities, good breakfast and restaurant
Reviewed September 20, 2016

Navin from Malaysia
Solo travelers
Superior City View
Stayed 2 nights in September 2016
Decent, 3.5 star hotel at best.
Front desk hotel staff are slow, hotel bar staff are rude.
Reviewed September 20, 2016


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