Very good 7.7
Based on 5361 reviews

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Very good



based on 5361 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.7
  • Food and dining 7.0
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Adli from Malaysia
Families with young children
Superior City View
Stayed one night in July 2014
Not really for locals
Location, cleanliness, views
Hotel is not really friendly to Muslims, there's no hose in the bathroom for washing and ablution. I believe majority of locals either Muslims or non-Muslims do want the pipe hoses in their bathrooms. We asked the hotel staff about this, they told us the management is mostly Taiwanese executives and are not really sensitive to this. Otherwise, location is good as it is a reasonable distance away from food heaven Gurney Drive food court. There's Gurney Plaza shopping mall also close-by. Travellers on a budget will have a good stay at this hotel; locals not so much.
Reviewed January 02, 2015
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Tang from Malaysia
Families with young children
Superior City View
Stayed 2 nights in December 2014
Good
clean, parking lots available, walking distances to few eateries.
satisfy with room cleanliness. hotel provides free cot which is value added service. Managed to get parking lot although parking lots are quite full at night time. I didn't try any food in the hotel as I booked room only without breakfast.
Reviewed January 02, 2015
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Alex from Malaysia
Families with young children
Deluxe Sea Facing
Stayed 3 nights in December 2014
Travel with kids
Location is good, room is clean, staff helpful
Reviewed January 01, 2015
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Jun from Singapore
Families with older children
Superior City View
Stayed 3 nights in December 2014
Good services but a bit far from attaractions
Staff, Breakfast
The room was a bit old but comfortable enough for 3 person to stay in. Location is pretty far from the attractions and have to engage cabs to travel to many attractions, rendering extra costs. Staff were very helpful and friendly, but were pretty slow in acknowledging request as the extra bed I ordered took pretty long before it was sent and the extra set of towels are not sent till I called the counter thrice. Overall, it was a pretty pleasant stay but many areas could be improved to suit their supposed 5 star status.
Reviewed January 01, 2015
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GLORIA from Malaysia
Families with older children
Superior City View
Stayed one night in December 2014
A Family holiday
1.Location 2. Location 3.Location
So so only
Reviewed December 31, 2014
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LEE from Malaysia
Families with young children
Superior City View
Stayed one night in August 2012
ok
ok
ok
Reviewed December 31, 2014
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Gan from Indonesia
Families with older children
Deluxe Sea Facing
Stayed one night in December 2014
Bad service
Good location
We check in at 3pm,room was not ready,wait for 45mins,then front office said air cond not working so have to change room.
Reviewed December 30, 2014
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ABDUL from Singapore
Couples
Superior City View
Stayed 3 nights in September 2014
A Pleasant Stay
Dining, Relaxing and Convenience
Situated by the sea-front and an easy destination to find. The check-in was smooth with friendly staff and the room was comfortable. Up on the 16th floor with a good view of the sea. A convenient location to go for sight-seeing and dining. The wifi connection was good too with no interference. We drove around Penang, so going anywhere is very convenient from the Hotel. The hotel will charge City Tax from the guest for each nigh of stay. Its a minimal amount. The number of guests increased on the weekends. Will consider to come back :-)
Reviewed December 30, 2014
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foong from Malaysia
Families with young children
Superior City View
Stayed one night in July 2014
GOOD FOR HOLIDAY
GOOD SWIMMING POOL, GOOD BREAKFAT ,CONVENIENCE FOR SHOPPING
VERY GOOD HOTEL SPECIAL BREAKFAT I WILL BOOKS AGAIN THIS HOTEL.
Reviewed December 29, 2014
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Yen from Malaysia
Families with older children
Superior City View
Stayed 3 nights in December 2014
comfortable, good location
staff are friendly, good location, room are big
good
Reviewed December 29, 2014
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