Very good 7.7
Based on 5364 reviews

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Very good



based on 5364 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.7
  • Food and dining 7.0
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Khoo from Malaysia
Business traveler
Deluxe Sea Facing
Stayed 2 nights in September 2014
Expensive yet old already
Nothing good only the location
Think was only the location, hope the hotel can refurnish and upgrade. Thank you.
Reviewed September 24, 2014

A from Malaysia
Couple
Deluxe Sea Facing
Stayed 1 night in September 2014
Frustrating
Location, Foods and Dining
Very frustrating. Bought online through Agoda a Deluxe Room Seafacing with Breakfast. Generally the Deluxe room was not comfy, looked like a low class or 2-star hotel. The King-bed is very disappointing. Really really frustrating with the amount of money I spent for this room. I can get 2 rooms in another new hotel in Penang with 4-star rating. Will never stay in this Hotel in the future.
Reviewed September 24, 2014

Elycia from Indonesia
Couple
Superior City View
Stayed 2 nights in September 2014
Terrible Buffet but good location and view
Nice Seaview, Helpful staffs, Free minibar
The lunch buffet was horrible which puzzled us because penang is well known for its food culture. The housekeeping staffs neither gave or replace us with bath towels for our stay. However there were ample food choices outside of the hotel along Gurney road and ample packing space within the hotel.
Reviewed September 23, 2014

Stuart from United Kingdom
Couple
Superior City View
Stayed 7 nights in September 2014
observatios follow a stay at the Evergreen Laural
The Chnese restarurant , Location to Gurney ,friendly staff
Was slightly disappopinted at low air conditioning efficiency in my room, even after a service visit, it was not up to the standard for a European visitor. I like a 22 degree room at night. We also had to contend with annoying noisy guests in the next room who wanted to have a fun party at 1.30 am in the morning. The connecting door between the two rooms was not sound proofed.
Reviewed September 23, 2014

LAY from Singapore
Group
Deluxe Sea Facing
Stayed 3 nights in September 2014
not bad
spacious room
average
Reviewed September 23, 2014

Mohd from Malaysia
Solo traveler
Superior City View
Stayed 1 night in September 2014
Above average
Breakfast,locati
Reviewed September 23, 2014

Ida from Indonesia
Family with teens
Deluxe Sea Facing
Stayed 4 nights in March 2014
Just nice!
Waterfront View, Walking Distance to Night Market & Malls, Comfortable hotel
It was pleasant, the room is not small, clean, good facilities, walking distance to Mall, Night Market, and many restaurants in surrounding.
Reviewed September 23, 2014

Amy from Malaysia
Family with young children
Deluxe Sea Facing
Stayed 2 nights in September 2014
Bad house keeping
location, that's all
Bad house keeping, waiting until 3 PM to get 2nd room ready. Hotel without complete towel.
Reviewed September 22, 2014

TEONG from Malaysia
Family with teens
Superior City View
Stayed 2 nights in September 2014
Good location, easy access, value for money
Neay
Reviewed September 22, 2014

May from Malaysia
Family with young children
Superior City View
Stayed 2 nights in September 2014
Great Location
Great Location, value for money, local food
Is a great location, nearby Gurney Plaza and famous Hawker Food Square just walk 10-15min.
Reviewed September 22, 2014


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