Very good 7.7
Based on 5357 reviews

Recent customer comments

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Very good

based on 5357 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.0
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Serena from Malaysia
Business travelers
Deluxe Sea Facing
Stayed 3 nights in June 2014
Nice and comfortable room. Centrally located.
Affordable, like the location, clean and comfortable room
Enjoyable and short distance from our exhibition place which is G , Hotel. Affordable and room clean and big.
Reviewed June 23, 2014

HENG from Malaysia
Families with young children
Superior City View
Stayed one night in June 2014
Nive, valuable hotel
Good Location, Close to the Shopping Mall and Local food
Reviewed June 23, 2014

Geng from Singapore
Business travelers
Superior City View
Stayed 2 nights in April 2014
Excellent, comfortable and relaxing
Free minibar, great breakfast, quiet and relaxing
Had an excellent time. The cafe was good and the breakfast buffet was excellent. Best about the hotel is that all items in minibar comes free and is replenished daily. Located at Gurney Drive, it is near shopping and lots of local food.
Reviewed June 23, 2014

Chan from Hong Kong
Deluxe Sea Facing
Stayed 3 nights in June 2014
Relax and valuable hotel
Well equipped, friendly staff and good service
The weather of Penang is very hot but we enjoyed our 5 night stay . It is an affordable 5 star hotel, good facilities,good service,great breakfast and good staff especially the receptionist Rain who is helpful and friendly.
Reviewed June 20, 2014

Grace from Singapore
Deluxe Sea Facing
Stayed 2 nights in June 2014
Centrally located, clean and comfortable hotel
Location, service, view
Overall, the hotel is fine. Even though it was near to Gurney Paragon and Gurney Plaza, it was still quite a distance away. Along the road to the shopping areas, they were crowded restaurants. Not a problem to walk in the night. The room was comfortable but not as big as the picture shown. The sea view was great but would be better if we managed to get a higher floor. Room service was very efficient and the staffs were very polite. But, limited TV channels The hotel offered day tour service at a reasonable rate. Drinks and massage vouchers were given upon check-in. The negative point is the water of the swimming pool was murky.
Reviewed June 20, 2014

Fenny from Indonesia
Superior City View
Stayed 5 nights in April 2014
Nice stay, great view and many restaurants nearby
Location, clean, good service
We went to penang for medical purpose, and had a nice stay here. Close to mall, and restaurants. Can jog in the morning in front of the beach
Reviewed June 19, 2014

Katrina from Malaysia
Solo travelers
Superior City View
Stayed 4 nights in May 2014
Friendly staff, comfortable, clean
Reviewed June 19, 2014

bakr from Malaysia
Superior City View
Stayed one night in March 2014
location and service
it was a good stay
Reviewed June 18, 2014

Andrea from Malaysia
Families with young children
Superior City View
Stayed one night in June 2014
Good location and easy access to other place.
Fitness center, indoor jacuzzi and the foods.
Overall consider good. The only things is the bed and the room condition quiet old.
Reviewed June 18, 2014

murad from Brunei Darussalam
Deluxe Sea Facing
Stayed 3 nights in May 2014
the stay at the hotel was okay
free internet connection, good breakfast food
the hotel is quite outdated and need a bit of sprucing up. internet connection was center is about 15 to 20 minutes walk.. but if you are driving a car it will become a hassle as you have to drive all the way back since the hotel is located on a one way street..
Reviewed June 18, 2014


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