Very good 7.7
Based on 5363 reviews

Recent customer comments

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Very good



based on 5363 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.7
  • Food and dining 7.0
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Wai from Malaysia
Solo traveler
Superior City View
Stayed 1 night in April 2016
convenient!
One of the reception staff at the check in counter is needed to improve, i guess the staff who handled my check-in is a new staff, even my Identity card and credit card were shown I'm the person who did the hotel booking, obviously, i'm "Ms", but the reception staff has called me "Mr" few times, it's just funny! Apart from that, the hotel is just great!
Reviewed May 05, 2016

Oh from Malaysia
Couple
Deluxe Sea Facing
Stayed 1 night in April 2016
Great Hotel at Gurney
Good location , very comfortable and ideal for family with kids.
Reviewed May 05, 2016

AHMAD from Malaysia
Family with young children
Superior City View
Stayed 1 night in April 2016
Good location
Good location
Reviewed May 05, 2016

Mohamed from Malaysia
Family with young children
Executive Suite
Stayed 1 night in April 2016
Dissatisfied
The hotel staffs are so rude and not friendly.
Reviewed May 05, 2016

Alan from Malaysia
Business traveler
Deluxe Sea Facing
Stayed 1 night in May 2016
Ok
Good
Reviewed May 05, 2016

Kris from United States
Solo traveler
Deluxe Sea Facing
Stayed 2 nights in April 2016
Nice hotel, great location, excellent staff
The hotel is across the road from the sea, great views. Very friendly and helpful staff who advised me about Penang's best places to go for food. This hotel will be my home in Penang on future visits.
Reviewed May 05, 2016

carmen from Singapore
Family with young children
Deluxe Sea Facing
Stayed 3 nights in April 2016
Value for money
Price is reasonable and the room is spacious enough for us
Reviewed May 04, 2016

Weimin from Singapore
Couple
Superior City View
Stayed 2 nights in April 2016
Evergreen stay
great place to stay!
Reviewed May 03, 2016

Kevin from Malaysia
Business traveler
Deluxe Sea Facing
Stayed 3 nights in April 2016
Well kept, good facilities, convenient location
Nice hotel to stay for business as wifi is acceptably fast. Love their hot and cold jacuzzi. Location wise, its good if you have a car as nearby to local popular food
Reviewed April 29, 2016

CHERYLL from Singapore
Business traveler
Superior City View
Stayed 1 night in April 2016
location
location
Reviewed April 29, 2016


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