Very good 7.7
Based on 5364 reviews

Recent customer comments

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Very good



based on 5363 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.7
  • Food and dining 7.0
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Aishath from Maldives
Couple
Deluxe Sea Facing
Stayed 5 nights in January 2016
Mother & daughterother & daughter
Definitely worth the price.However would not rate it as five star. Nice hotel with large rooms & good view of the sea. Location excellent too. Staff friendly and extremely helpful. Check in . check out process smooth. Better toiletries would be much appreciated.
Reviewed January 28, 2016

Vui from Malaysia
Family with young children
Superior City View
Stayed 1 night in December 2015
Nice
Nice, but quite far from the food hawkers....
Reviewed January 28, 2016

Bakiam from Malaysia
Family with young children
Deluxe Sea Facing
Stayed 1 night in January 2016
Good
Basically it was good but need to upgrade the services n keep it up. I was disappointed with this visit compare to last year, it was better.
Reviewed January 28, 2016

TIONG from Malaysia
Business traveler
Superior City View
Stayed 1 night in January 2016
good
clean, good location, cheap
Good
Reviewed January 27, 2016

Eddie from Malaysia
Solo traveler
Deluxe Sea Facing
Stayed 1 night in January 2016
Good Hotel but need to upgrade condition of Hotel
Location, Location, Location
Reviewed January 27, 2016

jonas from Germany
Business traveler
Superior City View
Stayed 1 night in September 2015
This is maximum a 3 Star Hotel
The Stay was terrible, Air-Condition is not working never service, change room still the same not working, Reception very bad attitude, Staff know the hotel is falling apart and nothing has been done to upgrade or change. Furnitures are all used up and old, Mattress very soft, Horrible Night, Breakfast is 3 star not more definitely to say his is a 5 Star Hotel is a JOKE. Dirty, Old and nothing works, one my worth nights in years.
Reviewed January 27, 2016

Mohd from Malaysia
Family with young children
Superior City View
Stayed 2 nights in January 2016
Good Location, Bad Hotel
good location.
Poor. There are some staff at the reception counter that are rude and slow. But some of them are very helpful. Check out process are very slow on 25th of Jan 2016, around 10.30 a.m. Require around 40 minutes to check out after long queue.
Reviewed January 27, 2016

Chuan from Malaysia
Business traveler
Deluxe Sea Facing
Stayed 1 night in January 2016
Convenient
Great location, nice sea frontage for a great run in the mornings. Convenient food outlets within walking distance.
Reviewed January 26, 2016

Elsayed from Egypt
Business traveler
Deluxe Sea Facing
Stayed 2 nights in January 2016
I have been visiting Penang from 25 years till now
Location , staff , oft ( elevators )
I have been there Ten years ago several times I found air condition old fashion higher noise , food bad never reach 5 stars hotel Furniture old I just stay prior thus hotel to g hotel reservation made by you from Jan 16-20,2016 No way to compare them Evergreen Raurel hotel consider now not mire 3 stars
Reviewed January 24, 2016

Seng from Malaysia
Business traveler
Deluxe Sea Facing
Stayed 6 nights in January 2016
Comments
Generally satisfactory except Maintenance service call is rather forgotten
Reviewed January 23, 2016


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