Very good 7.7
Based on 5357 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 5357 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.0
Sort by

CHAI from Malaysia
Couple
Deluxe Sea Facing
Stayed one night in December 2015
Value for Money
Clean, spacious & complete ammenities in room.
As a 5-star hotel, it is value for money with a great strategic location facing the sea. Staff were generally helpful & pleasant.
Reviewed December 10, 2015

TAN from Malaysia
Couple
Deluxe Sea Facing
Stayed 2 nights in November 2015
Good location
Clean, spacious & great location
Nice sleep
Reviewed December 10, 2015

Han from Malaysia
Group
Superior City View
Stayed 2 nights in December 2015
Fabulous Hotel, will come back again
BIg room, friendly staffs and speedy internet connection
This is my first time to stay here. The friendly reception lady Sharifah upgrade our room to a premier room. The hotel room is fantastic, clean, comfortable. They even provide complimentary soft drinks and fruits in room. Welcome drinks are provided too.
Reviewed December 09, 2015

wee from Malaysia
Business traveler
Deluxe Sea Facing
Stayed one night in December 2015
decent hotel
location, quite hotel
it is located at a good location however the hotel is little bit rundown since this hotel has been there for long time.
Reviewed December 09, 2015

Malay from India
Business traveler
Deluxe Sea Facing
Stayed 5 nights in November 2015
Good hotel with a big room and great location
Room comfort, Service and Location
The stay was a pleasant one with the room being quite comfortable and spacious. We had an ocean view so that was good also. Situated right on Gurney Drive, guests have access to a number of eateries in the vicinity. Vegetarians would have a problem though. Gurney Paragon and Gurney Plaza is about a 20-25 minute walk from the hotel. The complimentary welcome drink (once), fruits and drinks in the bar given everyday is an added perk guests get for staying in the hotel. Overall, it was a pleasant experience.
Reviewed December 09, 2015

NOORDALILA from Malaysia
Group
Deluxe Sea Facing
Stayed 2 nights in December 2015
Best hotel in penang within the same $$ range
good value, superb!
was great as always. it's my 1st choice in penang. good value; superb breakfast , complimentary can drinks/fruits, sauna/jacuzzi at no cost.
Reviewed December 08, 2015

Wai from Malaysia
Business traveler
Superior City View
Stayed one night in December 2015
review
location
Reviewed December 08, 2015

TAN from Malaysia
Couple
Deluxe Sea Facing
Stayed one night in November 2015
clean,worth for money and good location
good location, best service and
definitely will be back again.
Reviewed December 08, 2015

Udomsak from Thailand
Family with older children
Deluxe Sea Facing
Stayed 2 nights in December 2015
Wrong logic in assigning a room to your guest
Food
We were assigned to stay in smoking rooms with the explanation that we had not made a special request to stay in non-smoking rooms. I think this is wrong logic to expect that a non-smoking guest have to request to stay in non-smoking room. It should be another way around that a smoking guest has to be the one to make a special request to stay in a smoking room.
Reviewed December 08, 2015

Abdul from Malaysia
Family with young children
Deluxe Sea Facing
Stayed one night in December 2015
Good
Room wifi food
Bagusss
Reviewed December 07, 2015


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: