Excel Apartments Old Street
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in The City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
Safety Features
Health and Medical
Facilities
Bicycle rental
Free Wi-Fi in all rooms!
Contactless check-in/out
Laundry service
Wi-Fi in public areas
Family room
Security [24-hour]
Kitchen
Very nice and quite place”
Everything ok very nice appartm even if they could have add more items like spoons glasses and other stuff
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Poor customer service ”
Poor information on arrival, had to keep ringing up to get the information on where the apartment is & how to check-in they said they would sent emails the day before check-in & on the day but didn’t get any so I had to keep ringing up. Got told I had to pay a £250 deposit before information is released, this was not on the booking information. Lock on the main block door was broken so couldn’t lock shut & apartment door was also unlocked on arrival, TV didn’t work. The booking was easy however the rest was a painful process.
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チェクイン時の問題”
到着時刻を事前に伝えていて、空港から移動している旨の連絡もとれているにもかかわらずチェックイン時に全く連絡が取れず寒空の下2時間以上待たされました。 挙句、誰かが来るのかと思いきやメールで入る方法が送られてきて、これであればもっと早く送っておいて欲しかったと感じました。 宿泊前にデポジットもとられますし、宿泊後いつ返金があるかの連絡も無く現在返金の問い合わせ中です。 立地や広さは申し分ありませんが、ご予約の際はチェックイン時の対応がめちゃくちゃ悪いということを理解した上でのご予約をお勧めします。 また、ドライヤーが壊れていました。
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