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Excellence Riviera Cancun All Inclusive - Adults Only

5 stars out of 5
Fed Road Cancun-PDC KM 324 - 342, Playa Caracol, Cancun, Mexico, 77580 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Playa Caracol part of Cancun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Front desk [24-hour]

Private beach

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Cancun every 4 minutes on Agoda.com
See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Xoximilco Cancun by Xcaret
13.5 km
Wet'n Wild Cancun
17.4 km
Playa Delfines
22.3 km
El Rey Archaeological Zone
22.5 km
Mayan Museum of Cancun
24.0 km
Closest landmarks
Playa Punta Caracol
2.8 km
Playa Petempich
4.0 km
Arrecife de Puerto Morelos National Park
5.4 km
Lakam Centre Cancun-Riviera Maya
6.8 km
Piston Pueblo
12.8 km
Value for money9.1
Distance to city center19.26 mi
Location rating9.1
Nearest airportCancun International Airport (CUN)
Distance to airport18.5 km

Rooms available at Excellence Riviera Cancun All Inclusive - Adults Only

Very good
Room comfort & quality

8

Junior Suite, Ocean View
...
  • 1 king bed
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Excellence Club Junior Suite Pool View
...
  • Room size: 62 m²/667 ft²
  • Non-smoking
  • 1 king bed
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Excellence Club Junior Swim Up Suite Pool View
...
  • Room size: 62 m²/667 ft²
  • Non-smoking
  • 1 king bed
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Pool or Spa View Junior Suite
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
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SUITE TWO‐STORY ROOFTOP TERRACE STE SPA/POOL VIEW
...
  • Room size: 99 m²/1066 ft²
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SUITE EXCELLENCE CLUB TWO‐STORY ROOFTOP TERRACE STE OCF
...
  • Room size: 99 m²/1066 ft²
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JuniorSuitewithSeaView
...
  • Room size: 62 m²/667 ft²
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Excellence Club Two Story Rooftop Terrace Suite Ocean Front
...
  • Room size: 62 m²/667 ft²
  • 1 king bed or 1 super king ...
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Excellence Club Junior Swim Up Suite Ocean View
...
  • Room size: 62 m²/667 ft²
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Excellence Club Oceanfront Honeymoon Suite
...
  • Room size: 100 m²/1076 ft²
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Frequently asked questions

Does Excellence Riviera Cancun All Inclusive - Adults Only have bars on the premises?

Indulge in your favorite beverages at Excellence Riviera Cancun All Inclusive - Adults Only with the property's accessible bar. Travelers can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your evening fun at nightclub.

What sort of non-water sports and outdoor activities are readily available at Excellence Riviera Cancun All Inclusive - Adults Only?

Excellence Riviera Cancun All Inclusive - Adults Only includes non-water sport and outdoor activities such as tennis courts for you to sweat it out.

What type of water sports activities are readily available at Excellence Riviera Cancun All Inclusive - Adults Only?

Excellence Riviera Cancun All Inclusive - Adults Only features water sport activities including water sports (non-motorized) for you to enjoy.

Does Excellence Riviera Cancun All Inclusive - Adults Only offer laundry services?

Yes! Excellence Riviera Cancun All Inclusive - Adults Only features laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at Excellence Riviera Cancun All Inclusive - Adults Only?

Excellence Riviera Cancun All Inclusive - Adults Only provides car park free of charge for all guests traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Are there ATM on-site at Excellence Riviera Cancun All Inclusive - Adults Only?

Absolutely! The benefits of staying at Excellence Riviera Cancun All Inclusive - Adults Only include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your trip.

What is the minimum age requirement for guest at Excellence Riviera Cancun All Inclusive - Adults Only?

Excellence Riviera Cancun All Inclusive - Adults Only only allows guest visitors that are above 18 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more options.

How long do travelers usually stay at Excellence Riviera Cancun All Inclusive - Adults Only?

Verified past guests that have stayed at Excellence Riviera Cancun All Inclusive - Adults Only had an average nightly stay of 3 nights at this property.

What is the typical rating that verified Families with older children have given to Excellence Riviera Cancun All Inclusive - Adults Only?

Past families with older children that have stayed at this property have given Excellence Riviera Cancun All Inclusive - Adults Only an average rating of 10.0. You can check out more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Excellence Riviera Cancun All Inclusive - Adults Only?

The nearest train, metro, or bus station is ADO Bus Station, 32387.93 m away from Excellence Riviera Cancun All Inclusive - Adults Only.

More about Excellence Riviera Cancun All Inclusive - Adults Only

More about Excellence Riviera Cancun All Inclusive - Adults Only

Experience Luxury and Tranquility at Excellence Riviera Cancun All Inclusive - Adults Only

Nestled along the pristine shores of Cancun, Mexico, Excellence Riviera Cancun All Inclusive - Adults Only offers a truly unforgettable vacation experience. As a 5-star hotel, it promises a perfect blend of luxury, relaxation, and world-class service. With its stunning architecture, lush tropical gardens, and breathtaking ocean views, this adults-only resort is an idyllic oasis for couples and honeymooners seeking a romantic getaway. Upon arrival, guests are greeted with warm hospitality and a seamless check-in process. Check-in begins at 03:00 PM, allowing ample time for travelers to settle in and start their extraordinary vacation. The hotel boasts a total of 440 well-appointed rooms, each exuding elegance and comfort. Whether you choose a spacious suite or a cozy room, you can expect modern amenities, plush furnishings, and a serene ambiance that will make you feel right at home. Excellence Riviera Cancun All Inclusive - Adults Only understands the importance of relaxation, which is why they offer a leisurely check-out time of 12:00 PM. This allows guests to savor every moment of their stay and make the most of the resort's exceptional facilities. From the moment you wake up until the time you bid farewell, you can immerse yourself in the hotel's world-class amenities, including multiple swimming pools, a state-of-the-art fitness center, a luxurious spa, and a private beach with crystal-clear turquoise waters. Please note that this adults-only sanctuary has a child policy in place. While children are not permitted to stay free of charge, the hotel does offer options for families with additional charges. This ensures a serene and peaceful atmosphere, perfect for couples and adults looking to unwind and rejuvenate. With a distance of approximately 19.26 miles from the city center, Excellence Riviera Cancun All Inclusive - Adults Only provides a tranquil escape from the bustling city life, allowing guests to fully immerse themselves in the beauty of the Mexican Caribbean.

Endless Entertainment at Excellence Riviera Cancun All Inclusive - Adults Only

At Excellence Riviera Cancun All Inclusive - Adults Only, guests are treated to a plethora of entertainment facilities that cater to all their desires. Whether you're looking for a vibrant nightlife experience or a serene escape, this resort has it all. For those seeking a lively atmosphere, the resort boasts a bar and nightclub where you can dance the night away to the rhythm of the Caribbean. Sip on expertly crafted cocktails and mingle with fellow guests as you enjoy live music and energetic performances. If relaxation is what you crave, indulge in the luxurious spa facilities. Pamper yourself with a rejuvenating massage or unwind in the hot tub, sauna, or steam room. The tranquil garden provides a serene backdrop for a leisurely stroll, allowing you to reconnect with nature. For those looking to take a piece of the resort home, there is a gift and souvenir shop where you can find unique mementos to commemorate your stay. Additionally, the on-site salon ensures you look and feel your best throughout your vacation. At Excellence Riviera Cancun All Inclusive - Adults Only, the entertainment facilities are designed to create unforgettable experiences for every guest. Whether you're seeking excitement or relaxation, this resort has everything you need to make your stay truly exceptional.

Unleash Your Inner Athlete at Excellence Riviera Cancun All Inclusive - Adults Only

Excellence Riviera Cancun All Inclusive - Adults Only offers an impressive array of sports facilities that will satisfy even the most active of guests. Dive into the refreshing waters of the indoor pool or soak up the sun by the outdoor pool, both perfect for a leisurely swim or some poolside relaxation. For those looking to break a sweat, the 24-hour fitness center is equipped with state-of-the-art machines and equipment, ensuring a rewarding workout session. Tennis enthusiasts can enjoy a friendly match or improve their skills on the well-maintained tennis courts. Adventurous souls can take advantage of the non-motorized water sports offered, including kayaking, paddleboarding, and snorkeling, all available right on the private beach. And when it's time to unwind, the poolside bar is the perfect spot to sip on a refreshing drink while enjoying the stunning views. With boats available for rent, guests can explore the crystal-clear waters of the Caribbean Sea, discovering hidden coves and secluded beaches. Whether you prefer the thrill of water sports or the tranquility of a beachside retreat, Excellence Riviera Cancun All Inclusive - Adults Only has it all.

Convenience Facilities at Excellence Riviera Cancun All Inclusive - Adults Only

Excellence Riviera Cancun All Inclusive - Adults Only offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of their own room. The hotel also provides laundry service and dry cleaning, making it convenient for guests to have their clothes cleaned and pressed during their stay. For added convenience, Excellence Riviera Cancun All Inclusive - Adults Only offers safety deposit boxes where guests can securely store their valuable belongings. The concierge service is available to assist guests with any requests or inquiries they may have, ensuring a seamless and enjoyable stay. Wi-Fi is available in public areas and in all rooms, allowing guests to stay connected and browse the internet effortlessly. Additionally, the hotel provides a designated smoking area for guests who smoke. Luggage storage is available for guests who arrive early or need to store their bags after check-out. With daily housekeeping, guests can expect their rooms to be cleaned and tidied up on a regular basis, ensuring a comfortable and refreshing stay. Excellence Riviera Cancun All Inclusive - Adults Only truly goes above and beyond to provide a convenient and enjoyable experience for all its guests.

Convenient Transport Facilities at Excellence Riviera Cancun All Inclusive - Adults Only

At Excellence Riviera Cancun All Inclusive - Adults Only, guests can enjoy a range of convenient transport facilities that make exploring Cancun a breeze. Whether you're looking to venture out on exciting tours or simply need a hassle-free way to get around, this luxurious resort has got you covered. For those arriving with their own vehicles, the hotel offers valet parking and a car park free of charge. This means you can rest easy knowing that your car is in safe hands while you relax and unwind. If you prefer not to drive, the resort also provides a shuttle service, making it easy to explore the surrounding areas without any transportation worries. Additionally, if you're interested in experiencing the best of Cancun's attractions and activities, the hotel's ticket service is there to assist you. Whether you want to visit ancient ruins, go snorkeling in crystal-clear waters, or enjoy thrilling water sports, the friendly staff can help you book tickets and plan your itinerary. With these transport facilities at Excellence Riviera Cancun All Inclusive - Adults Only, your vacation in Cancun is sure to be a memorable and stress-free experience.

Luxurious Room Facilities at Excellence Riviera Cancun All Inclusive - Adults Only

Indulge in a world of luxury and comfort at Excellence Riviera Cancun All Inclusive - Adults Only, where every aspect of your stay is designed to exceed your expectations. The hotel offers an array of exceptional room facilities to ensure a truly unforgettable experience. Step into your elegantly appointed room and feel the refreshing blast of air conditioning, providing a cool respite from the tropical heat. Wrap yourself in a plush bathrobe and pamper yourself with the complimentary hair dryer, allowing you to effortlessly style your hair for a night out in Cancun. Quench your thirst with the well-stocked mini bar, offering a wide selection of refreshing beverages. Step out onto your private balcony or terrace and soak in the breathtaking views of the azure Caribbean Sea or lush tropical gardens. For your entertainment, enjoy a variety of satellite/cable TV channels, ensuring there's always something to watch during your downtime. At Excellence Riviera Cancun All Inclusive - Adults Only, every room is a sanctuary of comfort and luxury, providing the perfect retreat after a day of exploring Cancun's vibrant attractions.

Indulge in Culinary Delights at Excellence Riviera Cancun All Inclusive - Adults Only

At Excellence Riviera Cancun All Inclusive - Adults Only, dining is an experience to savor. With a wide range of dining facilities available, guests can indulge in culinary delights throughout their stay. Start your day with a delicious breakfast at the breakfast buffet, where a variety of options await, from freshly baked pastries to made-to-order omelets. For a quick pick-me-up or a casual bite, head to the coffee shop, where you can enjoy a selection of gourmet coffees and snacks. When it comes to lunch and dinner, the resort offers a choice of restaurants that cater to every palate. From authentic Mexican cuisine to international favorites, each restaurant provides a unique dining experience. For those who prefer to dine in the comfort of their room, 24-hour room service is available, ensuring that you can enjoy a delectable meal at any time of the day or night. For a memorable evening, make use of the BBQ facilities and enjoy a delightful outdoor dining experience. With daily housekeeping ensuring that the dining areas are always clean and well-maintained, you can relax and focus on savoring the flavors of the exquisite cuisine on offer. Whether you are a food enthusiast or simply looking to indulge in a culinary adventure, Excellence Riviera Cancun All Inclusive - Adults Only has something to satisfy every craving.

Luxurious and Spacious Room Offerings at Excellence Riviera Cancun All Inclusive - Adults Only

Indulge in the ultimate comfort and luxury at Excellence Riviera Cancun All Inclusive - Adults Only with their exceptional room offerings. With a variety of options to choose from, you are sure to find the perfect accommodation to suit your needs. Experience pure bliss in the Excellence Club Junior Suite Pool View, Excellence Club Junior Swim Up Suite Pool View, Junior Suite Ocean View, Pool or Spa View Junior Suite, Pool or Spa View Junior Suite with Pool Access, and Rooftop Pool View Duplex Suite with Terrace. These spacious rooms, measuring 62 square meters, provide ample space for you to relax and unwind. By booking these exquisite rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make a reservation in just a few clicks. Say goodbye to the stress of finding the perfect accommodation and let Agoda take care of your booking needs.

Discover Playa Caracol: A Tropical Paradise in Cancun

Nestled along the stunning coastline of Cancun, Mexico, Playa Caracol is a true tropical paradise that offers a blissful escape for beach lovers and water enthusiasts. With its pristine white sands, crystal-clear turquoise waters, and lush palm trees swaying in the gentle breeze, this beach is a picture-perfect postcard come to life. Playa Caracol is an idyllic spot for sunbathing, swimming, and snorkeling. The calm and shallow waters make it an ideal destination for families and those seeking a tranquil beach experience. Whether you prefer to relax on a beach towel, build sandcastles with your little ones, or snorkel among colorful fish and vibrant coral reefs, Playa Caracol has something for everyone. Beyond its natural beauty, Playa Caracol is also conveniently located near a variety of amenities. From beachside restaurants serving delicious seafood and refreshing cocktails to souvenir shops offering unique trinkets and handicrafts, you'll find everything you need for a memorable day at the beach. Soak up the sun, take a refreshing dip in the ocean, and let the worries of everyday life melt away at Playa Caracol, a true slice of paradise in Cancun.

Getting to Excellence Riviera Cancun All Inclusive - Adults Only from Cancun Airport

Excellence Riviera Cancun All Inclusive - Adults Only is a luxurious beachfront resort located in Playa Caracol, Cancun, Mexico. If you are planning a trip to this stunning adults-only retreat, you'll be pleased to know that getting there from Cancun International Airport is a breeze. Upon arrival at the airport, you have several transportation options to choose from. One of the most convenient and hassle-free ways to reach Excellence Riviera Cancun is by booking a private airport transfer. This service allows you to relax and enjoy the scenic drive in a comfortable vehicle, with a professional driver taking you directly to the resort. Alternatively, you can opt for a shared airport shuttle, which offers a more budget-friendly option. These shuttles operate on a scheduled basis and transport multiple passengers to various hotels in the Cancun area, including Excellence Riviera Cancun. Although the journey may take slightly longer due to multiple stops, it provides an opportunity to meet fellow travelers and enjoy a more social experience. For those seeking more independence and flexibility, renting a car is also a viable option. Several car rental companies are available at Cancun Airport, allowing you to explore the surrounding area at your own pace. The resort provides ample parking space for guests. No matter which mode of transportation you choose, the journey from Cancun Airport to Excellence Riviera Cancun All Inclusive - Adults Only is sure to be a seamless and enjoyable experience, setting the tone for an unforgettable vacation in this tropical paradise.

Discover the Natural Wonders near Excellence Riviera Cancun All Inclusive - Adults Only

Nestled along the pristine shores of the Caribbean Sea, Excellence Riviera Cancun All Inclusive - Adults Only offers a truly idyllic retreat for travelers seeking relaxation and adventure. Surrounding this luxurious resort are a myriad of natural wonders waiting to be explored. Just a short distance away is Playa Punta Caracol, a picturesque beach known for its crystal-clear turquoise waters and powdery white sand. Here, guests can soak up the sun, take refreshing dips in the ocean, or simply unwind while enjoying the breathtaking views of the coastline. For those looking to immerse themselves in the local culture, a visit to Lakam Centre Cancun-Riviera Maya is a must. This vibrant cultural center showcases the rich heritage and traditions of the region through captivating exhibitions, live performances, and interactive workshops. Guests can learn about ancient Mayan civilization, try their hand at traditional crafts, or even witness a mesmerizing traditional dance performance. Nature enthusiasts will be delighted by the proximity of Playa Petempich and Arrecife de Puerto Morelos National Park. Playa Petempich is a secluded beach surrounded by lush mangroves, offering a tranquil escape from the bustling city. Meanwhile, Arrecife de Puerto Morelos National Park is a haven for snorkelers and divers, boasting vibrant coral reefs teeming with colorful marine life. With its prime location near these remarkable landmarks and attractions, Excellence Riviera Cancun All Inclusive - Adults Only ensures that guests can create unforgettable memories and discover the natural wonders of Cancun, Mexico.





Gourmet Dining Experiences at Excellence Riviera Cancun All Inclusive - Adults Only

Excellence Riviera Cancun All Inclusive - Adults Only offers a culinary journey like no other with its array of gourmet dining options. One standout restaurant is Le Chique, a true gastronomic masterpiece. This avant-garde restaurant offers a unique and innovative menu curated by renowned Chef Jonatán Gómez Luna. Indulge in a multi-course tasting menu that combines flavors and textures in unexpected ways, creating a truly unforgettable dining experience. With its stylish decor and impeccable service, Le Chique is the perfect setting for a special occasion or a romantic dinner.





Luxury at a Surprisingly Affordable Price

Experience the ultimate in luxury at Excellence Riviera Cancun All Inclusive - Adults Only, where you can indulge in a lavish getaway without breaking the bank. With an average room price of just $466, this exclusive resort offers an unparalleled level of elegance and sophistication that is sure to exceed your expectations. When compared to the average price of a hotel room in Cancun, which stands at $304, Excellence Riviera Cancun All Inclusive - Adults Only truly stands out as an exceptional value for money. Despite its opulence and world-class amenities, this resort manages to provide an affordable option for those seeking an unforgettable vacation in Cancun. Whether you're looking to unwind on pristine beaches, savor gourmet cuisine, or pamper yourself with rejuvenating spa treatments, Excellence Riviera Cancun All Inclusive - Adults Only offers it all at a price that won't break the bank. Book your stay now and experience the epitome of luxury without compromising on affordability.

A Paradise of Tranquility and Exceptional Service

Welcome to Excellence Riviera Cancun All Inclusive - Adults Only, where your dream vacation becomes a reality. Immerse yourself in a world of unparalleled luxury, outstanding service, and breathtaking beauty. Our guests rave about the exceptional service and friendliness of our staff, who go above and beyond to ensure your every need is met. From the moment you arrive, you'll be greeted with warm smiles and a genuine desire to make your stay unforgettable. Step into a realm of pristine elegance, where cleanliness is of the utmost importance. Our resort is meticulously maintained, leaving guests in awe of its immaculate beauty. Be prepared to be captivated by our stunning surroundings, from the lush gardens to the crystal-clear pools. The pools are a highlight for many, with a lazy river that invites you to unwind and soak up the sun. The beach, with its powdery white sand and turquoise waters, is a true tropical paradise. Indulge your taste buds with our delectable cuisine, prepared by our talented chefs using the freshest ingredients. From international delights to local specialties, our restaurants offer a culinary journey that will leave you craving for more. Sip on refreshing cocktails and enjoy a wide selection of beverages at our bars, where our bartenders are ready to craft the perfect drink just for you. At Excellence Riviera Cancun All Inclusive - Adults Only, we pride ourselves on creating an environment of tranquility and relaxation. Our guests appreciate the peaceful atmosphere, allowing them to unwind and rejuvenate. Whether you're lounging by the pool, strolling along the beach, or indulging in a spa treatment, you'll find serenity at every turn. Come experience the epitome of luxury and hospitality at Excellence Riviera Cancun All Inclusive - Adults Only. Book your stay with us and discover why our guests can't stop raving about their unforgettable experiences.

Excellence Riviera Cancun All Inclusive - Adults Only: A Haven of Excellence

Discover a haven of excellence at Excellence Riviera Cancun All Inclusive - Adults Only, where impeccable customer ratings speak volumes about the exceptional experience that awaits you. With an impressive overall rating of 9.1, this luxurious resort has consistently delighted guests with its outstanding service and top-notch amenities. One of the standout features of Excellence Riviera Cancun is its exceptional staff performance, earning an impressive rating of 9.7. From the moment you arrive, you'll be greeted with warm smiles and genuine hospitality. The dedicated and attentive staff go above and beyond to ensure that every aspect of your stay is nothing short of perfection. Whether it's providing personalized recommendations for activities and excursions or attending to your every need, the staff at Excellence Riviera Cancun truly excel in creating a memorable and enjoyable experience for all guests. In addition to the exceptional staff, this resort boasts a wide range of facilities that have garnered a rating of 9.3. Whether you're looking to relax by one of the many stunning pools, indulge in a rejuvenating spa treatment, or take part in exciting water sports, there is something for everyone at Excellence Riviera Cancun. The resort's commitment to providing top-notch facilities ensures that guests have everything they need for a truly unforgettable vacation experience. When it comes to cleanliness, Excellence Riviera Cancun surpasses expectations with a remarkable rating of 9.5. The resort takes great pride in maintaining a pristine environment throughout its grounds, ensuring that every corner is spotless and hygienic. From the immaculate rooms to the well-maintained common areas, guests can rest assured that cleanliness is of the utmost importance at Excellence Riviera Cancun. With its exceptional staff performance, impressive facilities, and unwavering commitment to cleanliness, Excellence Riviera Cancun All Inclusive - Adults Only is the epitome of excellence. Book your stay today and experience the unparalleled luxury and service that have earned this resort its stellar customer ratings.

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Amenities and facilities

Exceptional9.3

Facilities

Most talked about facilities
Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
Access
  • Front desk [24-hour]
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
  • Shuttle service
  • Valet parking

Location

Fed Road Cancun-PDC KM 324 - 342, Playa Caracol, Cancun, Mexico, 77580

Exceptional9.1

Location

Airports
  • Cancun International Airport (CUN)
    18.5 km
  • Puerto Juarez (PJZ)
    35.4 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Xoximilco Cancun by Xcaret
    13.5 km
  • Wet'n Wild Cancun
    17.4 km
  • Playa Delfines
    22.3 km
  • El Rey Archaeological Zone
    22.5 km
  • Mayan Museum of Cancun
    24.0 km
  • Avenida Kukulkan
    27.4 km
  • Interactive Aquarium
    28.1 km
  • La Isla Shopping Village
    28.2 km
  • Torre Escenica
    30.9 km
  • Mercado 28 Market
    32.1 km
Nearby landmarks
  • Playa Punta Caracol
    2.8 km
  • Playa Petempich
    4.0 km
  • Arrecife de Puerto Morelos National Park
    5.4 km
  • Lakam Centre Cancun-Riviera Maya
    6.8 km
  • Piston Pueblo
    12.8 km
  • Moon Palace
    12.9 km
  • Xoximilco
    13.5 km
  • Xoximilco Cancun by Xcaret
    13.5 km
  • TPC Cancun at Cancun Country Club
    14.5 km
  • Riviera Cancun Golf Resort
    16.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center19.26 mi
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges10
  • Number of floors4
  • Number of restaurants8
  • Number of rooms 440
  • Room voltage110

Reviews of Excellence Riviera Cancun All Inclusive - Adults Only from real guests

Provided by verified guests of

Agoda logo
9.3

Exceptional

  • Service score 9.7 out of 10 and is a high score in Cancun
    Service9.7
  • Cleanliness score 9.5 out of 10 and is a high score in Cancun
    Cleanliness9.5
  • Facilities score 9.3 out of 10 and is a high score in Cancun
    Facilities9.3
  • Location score 9.1 out of 10 and is a high score in Cancun
    Location9.1
  • Value for money score 9.1 out of 10 and is a high score in Cancun
    Value for money9.1
  • Room comfort and quality score 8 out of 10 and is a high score in Cancun
    Room comfort and quality8.0
High score for Cancun
Rating
9+ Exceptional (16)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (0)
Guest Type

Show reviews that mention 

Showing 18 verified guest comments
1234
10.0
Exceptional
Roscoe from United States
Couple
Stayed 7 nights in November 2020

Paradise”

We have been to Excellence hotels 5 times . People there are so friendly and the environment is so relaxing. Food is of course the best. We would go there every month if I didn't have to work!

Reviewed November 13, 2020
10.0
Exceptional
Amansu from United States
Couple
Stayed 6 nights in October 2020

You Will Love It!!!!”

I truly enjoyed myself!! i would suggest bringing your own personal seasoning and spices, as they are strict on sodium intake! immaculate grounds and facilities! the best service. beautiful and peaceful.

Reviewed November 05, 2020
10.0
Exceptional
SUSHANT from India
Group
Stayed 3 nights in October 2019

EXCELLENT LOCATION AND FACILITIES”

Everything was just great at the hotel.

Reviewed November 03, 2020
10.0
Exceptional
Heather from United States
Couple
Stayed 7 nights in September 2019

Beautiful Resort”

Great service, very friendly staff.. awesome food at restaurants. Fun entertainment and activities available. Excellence Club is worth it if you're looking for a quieter experience. Beach would have been better without the red seaweed but the resort tries to remove it daily. Really beautiful resort.

Reviewed September 27, 2019
10.0
Exceptional
george from United States
Couple
Stayed 2 nights in August 2019

Very Nice”

Exactly what we expected. But not our kind of scene. We travel every month many times twice a month all over the world. We prefer a little more excitement. If you are a once or twice a year traveler that just want to relax and sleep your vacation away then this is a perfect place.

Reviewed August 28, 2019
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