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Lobby, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan in Milan
Standard, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan in Milan
a large building with a clock on the front of it, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan in Milan
Lobby, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan in Milan
Interior view, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan in Milan
Interior view, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan in Milan
Fitness center, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan in Milan

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9.1

Exceptional

52 reviews

52 reviews

Breakfast2
Food & Dining1
Housekeeping1
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Pirelli Tower
100 m
Piazza Duca d'Aosta
140 m
La Mela Reintegrata
160 m
Grattacielo GalFa
190 m
Milano Centrale
200 m
Popular landmarks
Pinacoteca di Brera
1.8 km
Teatro Alla Scala
2.2 km
Galleria Vittorio Emanuele II
2.4 km
Castello Sforzesco
2.4 km
Piazza del Duomo
2.4 km
Closest landmarks
Garage 2000
180 m
Consulate General of Canada
190 m
Grattacielo Pirelli
230 m
Anthias Shop
230 m
Duca d'Aosta
310 m

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Piazza Duca D'Aosta 9, Stazione Centrale, Milan, Italy, 20124 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Stazione Centrale, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Duomo di Milano. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Milan

Front desk [24-hour]

Airport transfer

Facilities

Airport transfer

Valet parking

Pets allowed

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Milan every 1 minutes on Agoda.com
Value for money8.6
Location rating9.0
Nearest airportMilan Linate Airport (LIN)
Distance to airport6.7 km

Rooms available at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Very good
Room comfort & quality

8

Katara Royal, 4 Bedroom Penthouse Suite
...
  • Balcony/terrace
  • Shower
  • 1 king bed & 1 king bed & 2...
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Atelier, Suite, 1 King
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Signature, Suite, 1 King
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Premium, Guest room, 1 King
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Excelsior, Guest room, 1 King
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Prestige, Guest room, 1 King
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
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Gallia Presidential, Suite, 1 King
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Prestige, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Signature, 3 Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
  • 3 king beds
Enter dates to see prices
Executive, Suite, 1 King
...
  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan offer airport transfer?

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

Does Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan offer spa services?

You can benefit from your stay at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan a lot more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening far better.

Is car parking available at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan has car park onsite with charges applied for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What attractions are nearby Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan that are in walking distance?

While remaining at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan, kick start your getaway by discovering the nearest destinations that are within close proximity to the property which include Piazza Duca d'Aosta, La Mela Reintegrata, and Grattacielo GalFa.

What are the property's policies for children's bedding at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan most popular?

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan's most popular month where verified visitors have stayed the most is in July.

What was the average room rate for Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan been in the past month?

The typical room rate for Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan in the past month is 547.01 EUR, compared to city's average of 175.72 EUR.

What is the verified guest review consensus about Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan's view?

62.0% of our verified customer assessments have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan down in the review section.

What is the typical rating that past Solo travelers' have given to Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Verified solo travelers that have stayed at this property have given Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan an average rating of 9.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified hours may be charged an additional fee.

Is breakfast offered at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?

Wake up to an exceptional continental and buffet breakfast at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan. Customers can enjoy breakfast offered with an additional charge of 40 EUR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

  • 10

    Exceptional
    Staff 

    "Incredible service with friendly faces everywhere."

    Omar

    |

    December 14, 2021

Overall rating:

9.1

Exceptional
52 reviews
Cleanliness
9.3
Facilities
9.3
Location
9.0
Read all reviews >
More about Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

More about Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Get the most from an urban escape in Milan when you book a room at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan. Located right in the city center, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Milan is made even more convenient with the car hire and shuttle services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan guarantee a comfortable stay for all travelers. Some rooms at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan are equipped with air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan including kosher and halal options. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house shared kitchen available here.
Recreational facilities at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Milan during your stay at the hotel. The best way to remember your time in Milan is with a nice gift at Galleria Vittorio Emanuele II located about 2.3 km away. Get a photograph of yourself in front of Piazza del Duomo located 2.3 km away, a must-see for anyone visiting Milan.

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Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

1 mention

Breakfast

1 mention

Languages spoken
  • English
  • Arabic
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible rooms have doors 32-inch wide opening
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Foot bath
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • LAN Internet in room [free]
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Gallia Restaurant and Bar
  • Cuisine: International, Italian, Mediterranean
  • Menu: Buffet
Terrazza Gallia
  • Cuisine: International, Italian, Mediterranean
  • Menu: Buffet

Location

Piazza Duca D'Aosta 9, Stazione Centrale, Milan, Italy, 20124
Exceptional
Location

9

Airports
  • Milan Linate Airport (LIN)
    6.7 km 28 min drive
  • Milan-Malpensa Airport (MXP)
    41.2 km 49 min drive
Public transportation
  • Centrale FS Subway Station
    140 m 2 min walk
  • Milano Centrale Railway Station
    370 m 5 min walk
Hospital or clinic
  • Duca d'Aosta
    310 m
Shopping
  • Galleria Vittorio Emanuele II
    2.4 km
Convenience store
  • NaturaSi
    200 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Pinacoteca di Brera
    1.8 km
  • Teatro Alla Scala
    2.2 km
  • Galleria Vittorio Emanuele II
    2.4 km
  • Castello Sforzesco
    2.4 km
  • Piazza del Duomo
    2.4 km
  • Duomo Rooftops
    2.5 km
  • Duomo di Milano
    2.5 km
  • Il Cenacolo
    3.2 km
  • I Navigli
    4.5 km
  • Stadio Giuseppe Meazza (San Siro)
    5.8 km
Nearby landmarks
  • Pirelli Tower
    100 m
  • Centrale FS Subway Station
    140 m
  • Piazza Duca d'Aosta
    140 m
  • La Mela Reintegrata
    160 m
  • Garage 2000
    180 m
  • Consulate General of Canada
    190 m
  • Grattacielo GalFa
    190 m
  • Milano Centrale
    200 m
  • Grattacielo Pirelli
    230 m
  • Anthias Shop
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)40 EUR
The property
  • Number of rooms 235

Reviews of Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.3
Facilities9.3
Location9.0
Room comfort and quality8.0
Service9.2
Value for money8.6
High score for Milan
Rating
9+ Exceptional (13)
8-9 Excellent (2)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (8)
Jun - Aug (3)
Sep - Nov (6)
Dec - Feb (3)

Show reviews that mention 

Showing 20 verified guest comments
10.0
Exceptional
Omar from Egypt
Couple
Executive, Suite, 1 King
Stayed 2 nights in December 2021

Exceptional”

Incredible service with friendly faces everywhere. Special thanks to there General Manager for going above and beyond

Reviewed December 14, 2021

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Dear Mr. Omar, Thank you very much for this lovely review and your kind words. We are delighted to know that you stay with us here at the Excelsior Hotel Gallia was so enjoyable and we hope to have the opportunity to welcoming you back soon. Kind regards, Marco Olivieri General Manager

Responded January 05, 2022
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
10.0
Exceptional
Goran from Switzerland
Family with teens
Excelsior, Guest room, 1 King
Stayed 1 night in April 2022

Aussergewöhnlich ”

High Klasse. Restaurant, Bar, Terrasse., SPA. Personal

Reviewed April 18, 2022

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Dear Mr. Goran, Thank you very much for your kind review. We are delighted to know that you had an all round enjoyable experience and we hope to have the opportunity to welcoming you back next time you visit Milan. Kind regards, Michela De Biaggi Director of Rooms

Responded May 03, 2022
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
7.2
Very good
evgenios from Greece
Family with young children
Prestige, Guest room, 1 King
Stayed 3 nights in April 2022

Very good”

even if i booked a room for a family, through agoda at the desk i was charged 90 euros for an extra bed that was not mentioned

Reviewed April 22, 2022

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Dear Mr. Evgenios, Thank you for taking time to share your feedback. We are regret to read your comments, we do apply indeed a supplement of € 90.00 for an extra bed and we are sorry if you were not aware of this prior to arrival. We nevertheless hope that your stay at our hotel was enjoyable and that we will have the opportunity to welcoming you and your family back next time you visit Milan. Kind regards, Michela De Biaggi Director of Rooms

Responded May 19, 2022
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
6.0
Tang from Singapore
Couple
Prestige, Guest room, 1 King
Stayed 3 nights in May 2022

Way too old for it to be Luxury Collection”

Hotel was old although breakfast spread was good. It is next to the Central Milan Station hence convenient.

Reviewed May 24, 2022

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Dear Mr. Tang Thank you for taking time to share with us your review. Although we are glad that you appreciated our breakfast spread as well as our location, we are sorry that the look of our hotel was not entirely in line with your expectations. We do however value your open feedback and we nevertheless hope to have the opportunity to welcoming you back on another occasion. Kind regards, Michela De Biaggi Director of Rooms

Responded June 01, 2022
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
9.2
Exceptional
Thomas from Indonesia
Couple
Premium, Guest room, 1 King
Stayed 1 night in February 2019

Wonderful Hotel!”

The hotel was excellent. It's located near the Milan central station. The hotel serves free Maserati transport to the Duomo, you can order it in front of the hotel. The room is clean, quiet, and excellent condition. The breakfast was very delicious! I will surely come back to this hotel again on my next trip to Milan.

Reviewed February 25, 2019

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Dear Mr. Thomas, We are deligthed to hear that you think so highly of our hotel, and that all our services and facilities met your standards. We are proud to know that we created so many great memories and we cannot wait to welcome you back next time you visit Milan. Kind regards, Marco Olivieri General Manager

Responded March 11, 2019
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
9.2
Exceptional
saul from Israel
Couple
Stayed 2 nights in October 2018

Luxurious”

The luxury is felt everywhere in this hotel (except for the bathroom amenities, which could have been up-scaled, and the quality/variety of coffee options for the in-room coffee machine). Breakfast was the best I ever had, and even the room-service food was extremely good. Room was perfectly dark, with no light entering in the morning, and also perfectly quiet, with no sound coming in from the street. My two minor issues were - (a) the radio did not work; and (b) on check-in the room was not available, and the receptionist took my phone number to inform me once the room is available, but I received no such call.

Reviewed October 16, 2018

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Dear Mr. Saul, Thank you for taking time to share with us your experience. We are happy to read that overall you had an enjoyable stay, particularly enjoying our breakfast buffet and the quietness of the room. It is good to know that it provided you with the much needed comfort. Please accept our sincere apologies for the minor issues that you listed in your review. They have been well noted, as well as your comments about the bathroom amenities and the quality/variety of coffee in the room. Thank you for having stayed with us and we hope to have the opportunity to welcome you back on another occasion. Kind regards, Marco Olivieri General Manager

Responded October 22, 2018
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
9.6
Exceptional
Jay
Couple
Stayed 5 nights in February 2019

Milan Merriment”

Went to Milan for the first time and it was fabulous - good food, good history, good people. The hotel was great and very comfortable.

Reviewed March 02, 2019

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Dear Mr. Jay, Thank you very much for having stayed with us and for sharing your review. We are thrilled that we took part of your first visit to Milan and that your overall experience was most enjoyable. It has been a pleasure to make your stay so comfortable and we look forward to welcoming you back soon. Kind regards, Marco Olivieri General Manager

Responded March 11, 2019
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
9.6
Exceptional
Herludiansyah from Indonesia
Couple
Stayed 4 nights in April 2018

Excelent and luxury...”

When i see the hotel fro outside as simple one,but when we stay at the hotel,you could be makenit diferently with orher hotel..

Reviewed May 01, 2018

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Dear Herludiansyah, Than you very much for having stayed with us and for sharing your review. We hope to welcome you back next time you visit Milan. Marco Olivieri General Manager

Responded June 22, 2018
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
5.2
Jorge from China
Couple
Stayed 2 nights in July 2017

Disappointed.”

We stayed for 3D2N. Awesome hotel and room except when we pushed the "Make-Up Room" button, we came back around 3pm in the afternoon and the room is dirty. Called the front desk, informed what happened. He even insisted that maybe I "accidentally" pushed the "Do not disturb" button. Then I told him: "Then why someone brought 2 new complimentary water bottles to our room on our table??" End of story. Someone went to the room and cleaned the room. It's not an "OMG ROOM IS NOT CLEAN WE'RE GOING TO DIE" situation but it's more of a DO YOUR JOB situation because uh you're a "Luxury" hotel for a reason? You can also see the staff they sent to clean our room is not sorry about it. Like she has a bitch face.

Reviewed July 24, 2017

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Dear Mr. Jorge, Thank you for taking time to provide your feedback. We are sorry that your recent experience did not entirely live up to your expectations due to the inconvenience regarding the requested service of your room while you where out for the day. Please accept our sincere apologies, we pride ourselves in being part of Luxury Collection and do our utmost to extend a 'top notch' service in all areas along with caring yet efficient service delivered by our colleagues. We regret that on this occasion we fell short of our goals and please be assured that your comments were shared with the relevant department heads. Thank you once again for bringing this matter to our attention and we nevertheless hope to have the opportunity to welcome you back on another occasion. Kind regards, Marco Olivieri General Manager

Responded August 23, 2017
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
9.6
Exceptional
Szeto from Hong Kong SAR, China
Family with young children
Stayed 2 nights in October 2018

Good location nice service”

I like this hotel, it’s nice and good service

Reviewed October 14, 2018

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Dear Szeto, Thank you very much for your kind review. We appreciate you taking time to share with us your experience and we are delighted that you had thoroughly enjoyed your visit. It has been a pleasure to have you as our Guest and we hope to have the opportunity to welcome you back next time you visit Milan. Kind regards, Marco Olivieri General Manager

Responded October 22, 2018
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
9.6
Exceptional
David from United States
Couple
Stayed 4 nights in October 2018

5 Star”

Loved almost everything. Only issue was the towel warmer did not work and made a lot of noise.

Reviewed October 22, 2018

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Dear Mr. David, Thank you very much for having stayed with us and for sharing your review. We are glad that overall you are satisfied with your stay. However, we are sorry that the issue with the towel warmer prevented it from being perfectly enjoyable. Please accept our apologies for this matter and we thank you for bringing it to our attention. We truly hope to have the opportunity to welcome you back next time you visit Milan. Kind regards, Marco Olivieri General Manager

Responded October 22, 2018
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
10.0
Exceptional
Salami from Nigeria
Couple
Stayed 3 nights in March 2018

Exceptional”

Exceptional

Reviewed March 25, 2018

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Dear Herludiansyah, Than you very much for having stayed with us and for sharing your review. We hope to welcome you back next time you visit Milan. Marco Olivieri General Manager

Responded June 22, 2018
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
10.0
Exceptional
luis from Argentina
Family with teens
Stayed 2 nights in October 2016

Servicio excelente”

El servicio en la comida de la habitación excelente muy lujoso los vehículos que te llevan a la ciudad increíbles

Reviewed October 14, 2016

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9.6
Exceptional
Dusica from Switzerland
Family with teens
Stayed 2 nights in August 2016

Fantastisches Hotel”

Service in der Rooftop-Bar ist verbesserungswürdig. Sie waren überfordert und nicht kompetent genug für so ein ausgezeichnetes Hotel (wir wollten unser Essen bestellen, kamen jedoch nicht dazu weil sie uns nicht bedient haben und mussten 30 min auf die Rechnung warten!) Ansonsten alles TOP

Reviewed August 23, 2016

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9.0
Exceptional
SHIROMA from Japan
Solo traveler
Stayed 2 nights in June 2010

ロケーションは最高でした。ミラノ中央駅のすぐ目の前。”

ミラノ中央駅の目の前ですが、ホテル内は静かです。スタッフも親切でした。
少し古い気がしました。

外観もヨーロッパ風の重厚な感じがして、非常に良かったです。 建物自体は結構古いので、アメリカンタイプの最新型ホテル等を求める方には不向きかもしれません。滞在は非常に快適です。 中央駅の目の前(と言うか真横)なので、市内へ行く地下鉄の駅も中央駅の下にあるので、観光にも便利です。

Reviewed November 04, 2010

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8.0
Excellent
Elly from Taiwan
Couple
Signature, Suite, 1 King
Stayed 1 night in October 2019

房間被升級,很大,浴室有獨立烤箱三溫暖,可以好好休息。離火車站非常近約一分鐘到達,十分方便。”

旅遊較不方便離景點有距離,但搭地鐵行動的話還可以。房間設備有些太久沒維修。

Reviewed October 28, 2019

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Dear Ms. Elly, Thank you for taking time to share with us your experience. We are glad to read that overall you had an enjoyable stay and appreciated our location which is indeed very convient when travelling by train. It has been a pleasure to have you as our Guest and we hope to welcome you back in the near future. Kind regards, Marco Olivieri General Manager

Responded November 11, 2019
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
7.2
Very good
David from Hong Kong SAR, China
Business traveler
Stayed 2 nights in May 2018

Very good”

the hotel v. clean service good, and decoration is fantastic. however it too close to the train station and therefore very noisy at night. I sytayed in room 328 which is a corner suite with 1 side facing the train tracks, could not sleep well because of frequent track noises. The decoration of the room is v. high tech, electroic switches all over the room are impressive but the dont work properly. There is a serious fault in the electrical circuit that makes the bed lights switche on and off out of control throughout night. Even the door bell rings for no reason, and some other lights in the room would mysteriousely switch on and off without reason. I stayed for 2 nites but could not be any good sleep. Upon check out I told the reception about the problem and they seem to know about it. Obvviousely not much could be done bout it. My friend staying in the same hotel in a different room also told me similar problems. This hotel should seriousely try to fix the electrical problem.

Reviewed June 04, 2018

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Dear Mr. David, Thank you for taking time to sharing such detailed review. We are very sorry to read about the inconveniences with the lighting system that you encountered in your suite during your stay. We completely understand that comfort and a good night sleep are extremely important and we apologize deeply for this matter. Your comments have taken seriously and discussed with the relevant department head. We nevertheless hope to have the opportunity to welcome you back on another occasion. Kind regards, Marco Olivieri General Manager

Responded June 22, 2018
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
10.0
Exceptional
HYEWON from South Korea
Couple
Premium, Guest room, 1 King
Stayed 1 night in May 2019

훌륭한 호텔”

밀라노 역과 가깝고, 고급스러움. 조용하고 청소상태 좋음. 체크인 직원들도 번잡하지 않고 깔끔하게 서비스 잘함.

Reviewed September 17, 2019

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Dear HYEWON, Thank you for having stayed with us and for sharing your kind review. We are delighted that you had an all round enjoyable experience, particularly appreciating our location, the level of cleanliness in our hotel as well as the service extended by our colleagues. We will be looking forward to welcoming you back next time you visit Milan! Kind regards, Marco Olivieri General Manager

Responded October 08, 2019
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
9.0
Exceptional
Polina from Russia
Business traveler
Stayed 4 nights in May 2010

удобное расположение”

удобное расположение исторический антураж
комнаты немного старые холодно в номерах (как и везде в италии впрочем)

отель удобно расположен по отношению к вокзалу (нужно только пересечь улицу). Там так же есть дешевые автобусы до аэропорта 7.50 евро, в отличие от такси (примерно 100евро).так же это удобно для выезда за город, особенно для бизнессменовЭ, так как поезда удобные и идут гораздо быстрее,чем на машине. До центра 10мин. на такси. Сервис хороший, еду не пробовали

Reviewed May 18, 2010

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10.0
Exceptional
Sergey from Russia
Couple
Stayed 1 night in October 2018

Отличный отель”

Отличный стильный отель, прекрасные номера, хороший завтрак, бесплатный трансфер до Дуомо.

Reviewed October 31, 2018

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