Excelsior Hotel & Spa Baku

5 stars out of 5
2 Heydar Aliyev Avenue, Nizami, Baku, Azerbaijan, AZ 1154 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Nizami part of Baku, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Your dates are popular among travelersUsers are booking a place in Baku every 7 minutes on Agoda.com
Room comfort and quality 9.3
Cleanliness 8.0
Facilities 7.9
Service 7.9

Based on 1,185 verified reviews

Room comfort and qua...

9.3

Cleanliness

8.0

Facilities

7.9

Service

7.9

Location

7.5

Value for money

7.5

See map

7.5Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Heydar Aliyev Cultural Center
510 m
Black City Pub
920 m
Metropark Shopping Center
1.1 km
Tofiq Bahramov Stadium
1.5 km
Port Baku Mall
2.1 km

Good to know

Value for money7.5
Distance to city center3 km
Location rating7.5

Rooms available at Excelsior Hotel & Spa Baku

Exceptional
Room comfort & quality

9.3

Presidential Suite
...
  • Outdoor view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
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Deluxe King Room
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 1 queen bed
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Junior Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 sofa bed & 1 queen bed
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Junior Suite with Balcony
...
  • Room size: 75 m²/807 ft²
  • Outdoor view
  • 1 sofa bed & 1 queen bed
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Superior King Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 queen bed
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Deluxe Twin Room
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 2 single beds
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Imperial Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
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Executive Suite
...
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    Junior Suite with Balcony
    ...
    • Room size: 75 m²/807 ft²
    • City view
    • 1 queen bed & 1 sofa bed
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    Deluxe King Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices

    Frequently asked questions

    Does Excelsior Hotel & Spa Baku provide airport transfer?

    Excelsior Hotel & Spa Baku offers airport transfer service upon request with an additional fee of 40 EUR in local currency. To request, check the box on the booking form just before the payment page.

    Does Excelsior Hotel & Spa Baku offer shuttle service for getting around?

    For your ease of travel around the city, Excelsior Hotel & Spa Baku offers shuttle service right at your doorstep making it easy for you to get to places quickly.

    What types of facilities are offered for children at Excelsior Hotel & Spa Baku?

    While on holiday retreat with your loved ones, your children can also discover the fun in sports and recreation facilities offered at Excelsior Hotel & Spa Baku such as kids pool.

    Are there ATM on-site at Excelsior Hotel & Spa Baku?

    Absolutely! The benefits of staying at Excelsior Hotel & Spa Baku include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

    What is the average travel time to the closest airport from Excelsior Hotel & Spa Baku?

    The average travel time to get from Excelsior Hotel & Spa Baku to the airport is 15 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

    What bars are in close proximty of Excelsior Hotel & Spa Baku?

    While staying at Excelsior Hotel & Spa Baku, indulge in your evening or night out at Black City Pub or Konti Pub to make the most out of your nightlife.

    What are the property's policies for children's bedding at Excelsior Hotel & Spa Baku?

    Excelsior Hotel & Spa Baku's policy relating to children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    At what time of the year is Excelsior Hotel & Spa Baku most popular?

    Excelsior Hotel & Spa Baku's most popular month where verified visitors have stayed the most is in December.

    What is the typical rating that past Families with older children have given to Excelsior Hotel & Spa Baku?

    Past families with older children that have stayed at this property have given Excelsior Hotel & Spa Baku an average rating of 7.7. You can look into more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

    What time is check-in and check-out at Excelsior Hotel & Spa Baku?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

    More about Excelsior Hotel & Spa Baku

    More about Excelsior Hotel & Spa Baku

    Experience Luxury and Tranquility at Excelsior Hotel & Spa Baku

    Welcome to Excelsior Hotel & Spa Baku, a 5-star haven of luxury and tranquility nestled in the heart of Baku, Azerbaijan. With its prime location just 3.00 km from the city center, this hotel offers the perfect blend of convenience and serenity for both business and leisure travelers. Built in 2005, Excelsior Hotel & Spa Baku boasts 61 elegantly designed rooms, ensuring a personalized and intimate experience for every guest. Check-in at Excelsior Hotel & Spa Baku begins at 02:00 PM, allowing you to settle in and unwind after your journey. The hotel's check-out time is at 12:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this luxurious retreat. For travelers seeking convenience, Excelsior Hotel & Spa Baku is a mere 15-minute drive away from the airport, making it an ideal choice for those arriving or departing from Baku. Whether you're here for business or pleasure, the hotel's proximity to the airport ensures a seamless and hassle-free travel experience. At Excelsior Hotel & Spa Baku, families are warmly welcomed. The hotel's child policy allows children between the ages of 3 to 6 to stay free of charge, making it an excellent choice for a family getaway. Create lasting memories with your loved ones as you explore the vibrant city of Baku and return to the comfort and luxury of Excelsior Hotel & Spa Baku.

    Unwind and Indulge at Excelsior Hotel & Spa Baku's Entertainment Facilities

    At Excelsior Hotel & Spa Baku, your relaxation and entertainment are top priorities. With a wide range of facilities designed to rejuvenate your mind, body, and soul, you'll find everything you need to unwind and indulge right at your fingertips. Start your evening off with a visit to the hotel's stylish bar, where you can sip on expertly crafted cocktails and enjoy a lively atmosphere. Whether you're catching up with friends or simply looking to unwind after a long day of exploring the city, the bar provides the perfect setting. For the ultimate relaxation experience, head to the hotel's spa, where you can indulge in a variety of treatments and therapies. From soothing massages to invigorating facials, the spa offers a range of services to cater to your every need. After your treatment, take advantage of the hot tub, sauna, and steam room to further unwind and rejuvenate. If you prefer to spend your leisure time outdoors, the hotel's garden provides a serene oasis amidst the bustling city. Take a leisurely stroll through the lush greenery, find a quiet spot to read a book, or simply bask in the tranquility of nature. With its impressive array of entertainment facilities, Excelsior Hotel & Spa Baku ensures that your stay is not only comfortable but also filled with opportunities for relaxation and enjoyment.

    Experience a Sporting Paradise at Excelsior Hotel & Spa Baku

    At Excelsior Hotel & Spa Baku, we offer a range of world-class sports facilities that will make your stay truly unforgettable. Whether you're a tennis enthusiast, a water lover, or simply enjoy some friendly competition, our hotel has something for everyone. Take advantage of our top-notch tennis courts, where you can showcase your skills or challenge your friends to a thrilling match. The courts are well-maintained and provide the perfect setting for a memorable game. If you prefer to soak up the sun and cool off in the water, our outdoor pool is the place to be. Dive into the crystal-clear waters and enjoy a refreshing swim while taking in the breathtaking views of the surrounding landscape. Our poolside bar is conveniently located nearby, offering a variety of refreshing beverages and snacks to keep you energized throughout the day. For those who enjoy indoor activities, we also have a table tennis facility where you can engage in some friendly competition with family and friends. This popular game is a great way to unwind and have fun while staying active. Additionally, our hotel is just a short distance from the beach, allowing you to soak up the sun, take a leisurely stroll along the shore, or try out thrilling water sports. With our extensive range of sports facilities, Excelsior Hotel & Spa Baku is truly a sporting paradise.

    Convenience Facilities at Excelsior Hotel & Spa Baku

    Experience a world of convenience at Excelsior Hotel & Spa Baku, where every aspect of your stay is designed to cater to your needs. From the moment you arrive, our dedicated concierge is ready to assist you with any requests, ensuring a seamless and hassle-free experience. Our 24-hour room service is available to indulge your cravings at any time of the day or night, while our laundry service and dry cleaning facilities ensure that your clothes are always fresh and ready for any occasion. For added convenience, we offer express check-in/check-out services, allowing you to save valuable time during your stay. Additionally, our safety deposit boxes provide peace of mind for the security of your valuables. Stay connected with our complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work. For our executive guests, enjoy exclusive access to our executive lounge, where you can unwind in a sophisticated setting while enjoying complimentary refreshments. Whether you are here for business or leisure, our luggage storage and daily housekeeping services ensure that your stay is comfortable and stress-free. Finally, for our guests who smoke, we have a designated smoking area available. At Excelsior Hotel & Spa Baku, we prioritize your convenience and strive to provide a memorable and enjoyable stay.

    Convenient Transport Facilities at Excelsior Hotel & Spa Baku

    At Excelsior Hotel & Spa Baku, we understand the importance of convenient transport options for our guests. Whether you are arriving at the airport or exploring the city, our transport facilities are designed to meet your needs. For hassle-free airport transfers, our dedicated staff is ready to assist you upon arrival. We offer a reliable and comfortable shuttle service that will take you directly to the hotel, ensuring a smooth start to your stay. If you prefer to drive yourself, we have a car park available free of charge, providing you with peace of mind knowing that your vehicle is secure. Exploring the vibrant city of Baku is a must, and we make it easy for you with our car hire service. Whether you want to visit the iconic landmarks or discover hidden gems, our fleet of well-maintained vehicles is at your disposal. Our knowledgeable staff can also provide you with ticket services, helping you secure entry to popular attractions and events. With our valet parking service, you can leave the hassle of finding parking spaces to us. Simply pull up to the entrance, and our friendly staff will take care of the rest. Additionally, if you are interested in exploring the city with a guided tour, our team can assist you in arranging the perfect excursion. At Excelsior Hotel & Spa Baku, we prioritize your comfort and convenience, ensuring that your transportation needs are met throughout your stay. Whether you need airport transfers, car hire, or assistance with parking, our dedicated staff is here to make your experience seamless and enjoyable.

    Luxurious Room Facilities at Excelsior Hotel & Spa Baku

    Indulge in a world of luxury and comfort at Excelsior Hotel & Spa Baku, where every aspect of your stay is meticulously designed to exceed your expectations. Our rooms are equipped with a range of top-notch facilities to ensure a memorable and relaxing experience. Step into your elegantly appointed room and feel the cool breeze of the air conditioning, creating the perfect ambiance for a restful night's sleep. Wrap yourself in the plush bathrobes provided, adding a touch of opulence to your stay. Stay updated with the latest news by perusing the daily newspaper provided, keeping you informed and entertained throughout your stay. Prepare for a night out or a day of exploration with the convenience of a hair dryer, ensuring you look your best at all times. Unwind in the evening with your favorite shows or movies on the television, offering a wide range of channels for your entertainment. Quench your thirst and satisfy your cravings with the well-stocked mini bar, offering a selection of refreshing beverages and snacks. At Excelsior Hotel & Spa Baku, we strive to provide you with an unforgettable stay, and our room facilities are designed to cater to your every need. Experience the epitome of luxury and comfort in Baku, Azerbaijan, at our exceptional hotel.

    Indulge in Culinary Delights at Excelsior Hotel & Spa Baku

    Excelsior Hotel & Spa Baku is a haven for food enthusiasts, offering an array of dining options that cater to every taste and preference. Start your day with a sumptuous breakfast buffet, featuring a wide selection of continental favorites, freshly baked pastries, and aromatic coffee. The hotel's coffee shop is the perfect spot to relax and unwind, serving an array of specialty coffees, teas, and light snacks throughout the day. For a more formal dining experience, head to the hotel's elegant restaurant, where you can savor a delectable menu of international and Azerbaijani cuisine. Indulge in mouthwatering dishes prepared by skilled chefs using the finest local ingredients. The restaurant offers a sophisticated ambiance, making it an ideal choice for a romantic dinner or a business lunch. If you prefer the convenience of dining in the comfort of your room, Excelsior Hotel & Spa Baku also offers 24-hour room service. Whether you're craving a late-night snack or a full-course meal, the hotel's room service menu has a wide variety of options to satisfy your cravings. Additionally, the hotel provides BBQ facilities, allowing guests to enjoy a delightful outdoor cooking experience. With daily housekeeping ensuring a clean and comfortable environment, Excelsior Hotel & Spa Baku ensures that your dining experience is nothing short of exceptional.

    Luxurious and Spacious Rooms at Excelsior Hotel & Spa Baku

    Experience the epitome of luxury and comfort at Excelsior Hotel & Spa Baku with their exquisite range of room offerings. From the lavish Crown Suite to the cozy Duke Room, each room is thoughtfully designed to provide a memorable stay. Indulge in the grandeur of the Crown Suite, spanning over 60 square meters and featuring a plush King Bed. With its spacious layout and elegant decor, this suite offers the perfect retreat for discerning travelers seeking ultimate relaxation. For a more intimate setting, the Duke Room is a delightful choice. Spanning over 24 square meters, this room boasts a comfortable Queen Bed and a cozy ambiance, ensuring a restful night's sleep. Step into the Heritage Room and be captivated by its charm. With 41 square meters of space and a luxurious King Bed, this room combines modern amenities with traditional touches, creating a truly unique and inviting atmosphere. Indulge in the opulence of the Royal Suite, a spacious retreat spanning over 75 square meters. Featuring a lavish King Bed and elegant furnishings, this suite offers a truly regal experience. Booking these luxurious rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly interface and secure payment options, you can easily reserve your preferred room at Excelsior Hotel & Spa Baku with just a few clicks. So why wait? Book your stay now and immerse yourself in the epitome of luxury and comfort at Excelsior Hotel & Spa Baku.

    Exploring the Rich Cultural Heritage of Nizami in Baku, Azerbaijan

    Nestled in the heart of Baku, Azerbaijan, the Excelsior Hotel & Spa offers a prime location for exploring the vibrant neighborhood of Nizami. Named after the famous Persian poet Nizami Ganjavi, this area is a treasure trove of historical landmarks, cultural attractions, and bustling markets. Immerse yourself in the rich cultural heritage of Nizami as you wander through its charming streets. Admire the stunning architecture of the Nizami Museum of Literature, dedicated to the life and works of Nizami Ganjavi himself. Explore the nearby Fountain Square, a lively hub filled with shops, cafes, and entertainment venues. Indulge in a shopping spree at the upscale Park Bulvar Mall, where you can find both international brands and local handicrafts. For a taste of local cuisine, head to Torgovaya Street, known for its diverse range of restaurants and cafes. Sample traditional Azerbaijani dishes such as dolma, plov, and kebabs while enjoying the warm hospitality of the locals. In the evening, take a leisurely stroll along the Baku Boulevard, a picturesque promenade that stretches along the Caspian Sea. Marvel at the stunning views of the city skyline and soak in the vibrant atmosphere. With its central location and proximity to the cultural gems of Nizami, the Excelsior Hotel & Spa is the perfect base for exploring Baku's rich heritage. Whether you're a history enthusiast, a food lover, or simply seeking a memorable experience, Nizami offers something for everyone. Discover the charm and allure of this neighborhood during your stay at the Excelsior Hotel & Spa.

    Convenient Transportation Options from the Airport to Excelsior Hotel & Spa Baku

    Located in the heart of Nizami, Baku, Excelsior Hotel & Spa Baku offers a luxurious and convenient stay for travelers visiting Azerbaijan's capital city. When it comes to reaching the hotel from the nearest airport, Heydar Aliyev International Airport, travelers have several transportation options to choose from. One of the most convenient ways to get to Excelsior Hotel & Spa Baku from the airport is by taking a taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes around 30 minutes, depending on the traffic. It is advisable to negotiate the fare with the driver or use a reputable taxi service to ensure a fair price. Another option for transportation is the airport shuttle service provided by Excelsior Hotel & Spa Baku. This service offers a hassle-free and comfortable transfer directly from the airport to the hotel. Guests can arrange for the shuttle service in advance or upon arrival at the airport, making it a convenient choice for those who prefer a pre-arranged transfer. For those who prefer public transportation, there are bus and metro options available. The airport bus service connects Heydar Aliyev International Airport to various locations in Baku, including the city center. From there, travelers can easily reach Excelsior Hotel & Spa Baku by taking a short taxi ride or walking. Overall, visitors to Baku have multiple transportation options to reach Excelsior Hotel & Spa Baku from Heydar Aliyev International Airport, ensuring a seamless and comfortable journey to this luxurious hotel in the heart of Nizami.

    Discover Excelsior Hotel & Spa Baku's Vibrant Surroundings

    Situated in the heart of Baku, Azerbaijan, Excelsior Hotel & Spa Baku offers a prime location near several prominent landmarks and attractions. Just a short distance away, you'll find the iconic Baku Olympic Stadium, known for its impressive architecture and hosting major sporting events. Whether you're a sports enthusiast or simply looking to soak up the lively atmosphere, this landmark is a must-visit. For those seeking medical care or accompanying loved ones, the Bona Dea International Hospital is conveniently located nearby. With its state-of-the-art facilities and renowned medical professionals, the hospital provides exceptional healthcare services to both locals and international visitors. Another notable attraction in the vicinity is the Heydar Aliyev Cultural Center, a masterpiece of modern architecture. Designed by the late Zaha Hadid, this cultural hub showcases Azerbaijan's rich heritage and contemporary art scene. From its striking exterior to its captivating exhibitions, the center offers a fascinating glimpse into the country's vibrant cultural landscape. With its strategic location near these landmarks and attractions, Excelsior Hotel & Spa Baku provides the perfect base for exploring the best of Baku. Whether you're attending a sports event, seeking medical care, or immersing yourself in art and culture, this hotel is the ideal choice for a memorable stay.





    A Culinary Delight at Excelsior Hotel & Spa Baku

    Excelsior Hotel & Spa Baku is surrounded by an array of diverse and tantalizing dining options. Just steps away from the hotel, guests can indulge in the rich flavors of Azerbaijani cuisine at Bibar, where traditional dishes like dolma and plov are served with a contemporary twist. For a taste of Mediterranean cuisine, Elvet offers a charming ambiance and a menu filled with delectable seafood and grilled meats. Nur Lounge is the perfect spot for a relaxing evening, serving an extensive selection of international dishes and refreshing cocktails. Those craving a juicy steak can head to Mangal Steak House, known for its perfectly cooked cuts of meat and cozy atmosphere. Chanaqqala is a local favorite, offering traditional Azerbaijani dishes in a vibrant and lively setting. Restaurant Sevinc is a hidden gem, serving authentic Azerbaijani cuisine made from fresh, locally sourced ingredients. Art Cafe Museum is a must-visit for art enthusiasts, offering a unique dining experience surrounded by beautiful artwork. Seafood lovers will delight in the offerings at Elba Seafood Restaurant, where the freshest catches of the day are expertly prepared. Lastly, El Portalon Baku is a Spanish-inspired restaurant that transports guests to the streets of Spain with its flavorful tapas and charming decor. With such a diverse range of dining options just a stone's throw away, guests at Excelsior Hotel & Spa Baku are sure to embark on a culinary journey like no other.

    Shop till you drop at Metropark Shopping Center

    Located just a stone's throw away from Excelsior Hotel & Spa Baku, the Metropark Shopping Center is a shopaholic's paradise. This modern shopping complex offers a wide range of international and local brands, ensuring that you'll find something to suit your taste and style. From luxury fashion boutiques to electronics stores, from trendy cafes to fine dining restaurants, Metropark has it all. Spend your day exploring the multiple floors of this expansive mall, browsing through the latest fashion collections, or indulging in a delicious meal at one of the many eateries. With its central location and diverse shopping options, Metropark Shopping Center is a must-visit destination for all shopaholics visiting Baku.

    Affordable Luxury at Excelsior Hotel & Spa Baku

    Experience the epitome of luxury at Excelsior Hotel & Spa Baku, without breaking the bank. With an average room price of just $95, this stunning hotel offers exceptional value for money compared to the average price of a hotel room in Baku, which stands at $105. At Excelsior Hotel & Spa Baku, you can indulge in a world of opulence and comfort without compromising on your budget. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your stay. The beautifully designed rooms and suites feature modern amenities and plush furnishings, ensuring a truly relaxing and rejuvenating experience. Whether you're visiting Baku for business or leisure, Excelsior Hotel & Spa Baku offers an unbeatable combination of affordability and luxury. So why settle for less when you can enjoy top-notch accommodation at a fraction of the price? Book your stay at Excelsior Hotel & Spa Baku today and discover a world of indulgence without breaking the bank.

    Excellent Services and Luxurious Accommodations

    Excelsior Hotel & Spa Baku in Baku, Azerbaijan is truly an excellent hotel that offers top-notch services and luxurious accommodations. From the moment you step foot in the hotel, you will be greeted by the friendly and helpful staff, led by the sophisticated receptionist named Alexi. The hotel staff is known for their excellent service and their willingness to accommodate special requests. The rooms are impeccably maintained and cleaned, ensuring a comfortable and enjoyable stay. One of the highlights of staying at Excelsior Hotel & Spa Baku is the generous breakfast spread. Guests rave about the delicious and varied options available, ensuring a great start to the day. The hotel's restaurant menu also offers a selection of good standard dishes, satisfying even the most discerning palates. In addition to the excellent services and delectable dining options, Excelsior Hotel & Spa Baku also boasts fantastic facilities. The gym and swimming facilities are well-maintained and provide a great way to stay active during your stay. Furthermore, the hotel's big driveway and ample parking spaces are a big bonus, especially for professionals and businessmen. If you're looking for a nice and luxurious hotel in Baku, Excelsior Hotel & Spa Baku comes highly recommended. With its excellent services, helpful staff, and top-notch facilities, it's the perfect choice for both business and leisure travelers.

    Luxury and Comfort at Excelsior Hotel & Spa Baku

    Experience the epitome of luxury and comfort at Excelsior Hotel & Spa Baku, where exceptional customer ratings speak volumes about the hotel's commitment to providing an unforgettable stay. With an impressive overall rating of 8.2, guests are consistently impressed by the outstanding facilities, impeccable cleanliness, and the exceptional comfort offered at this exquisite property. One of the standout features of Excelsior Hotel & Spa Baku is its remarkable staff performance, which has earned a remarkable rating of 8.4. From the moment you step foot into the hotel, you will be greeted with warm smiles and impeccable service. The dedicated staff members go above and beyond to ensure your every need is met, making you feel like a valued guest throughout your stay. Whether it's arranging transportation, providing local recommendations, or attending to any special requests, the staff at Excelsior Hotel & Spa Baku is always ready to assist with utmost professionalism and genuine hospitality. Another highlight of this exceptional hotel is its outstanding facilities, which have been rated at an impressive 8.4. The hotel boasts a state-of-the-art spa, where you can indulge in rejuvenating treatments and unwind in the tranquil atmosphere. The fitness center is well-equipped, allowing guests to maintain their fitness routine while traveling. Additionally, the hotel offers a variety of dining options that cater to every palate, ensuring a delightful culinary experience. With its unbeatable combination of top-notch facilities, exceptional staff performance, and a commitment to cleanliness and comfort, Excelsior Hotel & Spa Baku is the perfect choice for discerning travelers seeking a luxurious and memorable stay in Baku, Azerbaijan.

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    Amenities and facilities

    Very good7.9

    Facilities

    Most talked about facilities
    Languages spoken
    • English
    • German
    • Russian
    • Turkish
    Accessibility
    • On-site accessible restaurants / lounges
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Hammam
    • Hot tub
    • Massage
    • Pool facilities
    • Sauna
    • Spa
    • Spa/sauna
    • Squash court
    • Steamroom
    • Swimming pool
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Table tennis
    • Tennis court
    • Ticket services
    • Tours
    • Yoga room
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • A la carte breakfast
    • A la carte in restaurant
    • Alcohol
    • Alternative meal arrangement
    • Bar
    • BBQ facilities
    • Bottle of water
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast service
    • Buffet in restaurant
    • Coffee/tea in restaurant
    • Coffee shop
    • Desserts in restaurant
    • Fruits/snacks
    • Halal breakfast
    • International cuisine in restaurant
    • Poolside bar
    • Restaurant [halal]
    • Restaurant breakfast
    • Restaurant dinner
    • Restaurant lunch
    • Restaurants
    • Room service [24-hour]
    • Salad in restaurant
    • Snack bar
    • Soup in restaurant
    Swimming & soaking
    • Hot spring bath
    Services and conveniences
    • Air conditioning in public area
    • Audio-visual equipment for special events
    • Business facilities
    • Cash withdrawal
    • Chapel
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Heating in public area
    • Indoor venue for special events
    • Invoice provided
    • Ironing service
    • Laundry service
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Meetings
    • Meeting stationery
    • On-site event hosting
    • Projector/LED display
    • Safety deposit boxes
    • Salon
    • Shrine
    • Smoke-free property
    • Smoking area
    • Terrace
    • Wi-Fi for special events
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family/child friendly
    • Family room
    • Kids meal
    • Kids safety features
    • Swimming pool [kids]
    Access
    • Allergy-free rooms
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Exterior corridor
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed unavailable
    • Room decorations
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Bathrobes
    • Blackout curtains
    • Desk
    • Fan
    • Free bottled water unavailable
    • Hair dryer
    • Heating
    • Ironing facilities
    • Kettle
    • Linens
    • Mini bar
    • Non-smoking
    • Shower
    • Slippers
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • TV
    • Wake-up service
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • American
    • Continental
    • Buffet
    Restaurants on site
    Belvedere Restaurant
    • Menu: Buffet

    Location

    2 Heydar Aliyev Avenue, Nizami, Baku, Azerbaijan, AZ 1154

    Very good7.5

    Location

    Hospital or clinic
    • German Hospital
      4.7 km
    Convenience store
    • Citymart
      3.0 km
    Cash withdrawal
    • ATM on-site
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Extra bed is available at an additional charge. Kindly contact the property for more details.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Distance from city center3 km
    • Travel time to airport (minutes)15
    • Airport transfer fee40 EUR
    Extras
    • Breakfast charge (unless included in room price)20 AZN
    The property
    • Year property opened2005
    • Number of floors5
    • Room voltage220
    • Number of rooms 61
    • Non-smoking rooms/floorsYes
    • Number of restaurants2
    • Number of bars/lounges2

    Reviews of Excelsior Hotel & Spa Baku from real guests

    Provided by verified guests of

    Agoda logo
    7.7
    • Room comfort and quality score 9.3 out of 10 and is a high score in Baku
      Room comfort and quality9.3
    • Cleanliness score 8 out of 10 and is a high score in Baku
      Cleanliness8.0
    • Facilities score 7.9 out of 10 and is a high score in Baku
      Facilities7.9
    • Service score 7.9 out of 10 and is a high score in Baku
      Service7.9
    • Location score 7.5 out of 10 and is a high score in Baku
      Location7.5
    • Value for money score 7.5 out of 10 and is a high score in Baku
      Value for money7.5
    High score for Baku
    Rating
    9+ Exceptional (29)
    8-9 Excellent (9)
    7-8 Very Good (15)
    6-7 Good (7)
    <6 Below Expectation (20)
    Guest Type
    Language

    Show reviews that mention 

    Showing 80 verified guest comments
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    1. 4.0
      Анна from United Arab Emirates
      Solo traveler
      Deluxe King Room
      Stayed 2 nights in January 2025

      I wanted to give this hotel a second chance, but no.”

      God is my witness, I didn’t want to write this review because I usually follow the principle of “say something good or say nothing at all” and simply avoid returning to places that disappoint me. But two ruined mornings are just too much. It all started reasonably well: the location is convenient, with good transport links, and we were greeted by a friendly host who helped us exchange money and promptly checked us in. However, be prepared for the fact that in this so-called “five-star” hotel, no one will assist you with your luggage, explain the hotel’s rules, or provide basic toiletries like toothpaste and toothbrushes. Even a proper hairdryer with attachments isn’t available. The spa is indeed wonderful—no complaints there. The rooms, while old, are clean. However, the curtains in our room were overdue for a wash. The real issue lies with the service, which is simply disastrous. I’ve never encountered anything like it, especially in hospitable Azerbaijan. The first morning: We woke up to the sound of water—literally. A waterfall was pouring from our ceiling as if it were a torrential downpour outside. The water ruined some of our belongings in the bathroom, and the electricity also went out. We immediately contacted the reception, but their response was far from prompt. They tried to stop the water and dry the room, but nothing worked. After about an hour, they moved us to another room. However, this new room was of a lower category, smaller, and lacked the beautiful view we had originally booked. Nobody offered to help us move our belongings, and no one apologized for the inconvenience. We had to carry our luggage ourselves and request to have the new key card reprogrammed. The new room wasn’t fully cleaned either—some towels were missing, and the cleaning was incomplete. We had to find a housekeeper ourselves to get fresh towels and finalize the cleaning. For all these inconveniences (damaged belongings, disrupted sleep, an hour-long wait, and being moved to a lower-category room), we ourselves proposed compensation in the form of breakfast. After some discussion, the staff agreed to this compromise. The second morning: The long-awaited morning came, and we were in a hurry to leave for our excursion. However, there was no breakfast for us. We were simply forgotten. When we raised the issue at the reception, a young man instead of apologizing, remarked that they had already done us a favor by checking us in at 11:30 a.m., even though check-in is officially from 2:00 p.m. Excuse me? After being flooded and having our belongings soaked, were we supposed to wait until 2:00 p.m. for a new room? When we finally managed to get our breakfast, we had already lost our appetite, and there wasn’t enough time to eat. My husband refused to go at all, as he found such treatment unacceptable. The final straw: At check-out, we faced yet another surprise—they tried to charge us for a “missing” Snickers bar from the minibar, which we obviously hadn’t taken. They didn’t even bother checking the cameras and eventually shrugged it off, calling it a “gift from the hotel.” Sorry, but we don’t need such “gifts.” We are perfectly capable of buying our own Snickers and breakfasts. But are you prepared to compensate me for my ruined belongings? What exactly have you done to make up for all these inconveniences? Instead of apologizing for the flooding, the incomplete cleaning of the new room, and the disruption to our plans, you couldn’t even manage the bare minimum of offering proper compensation. You should be ashamed of such treatment toward your guests.

      Reviewed January 04, 2025

      Dear Anna, Thank you for taking the time to share such a detailed account of your experience with us. I deeply regret to hear about the inconveniences you encountered during your stay, and I truly apologize for the frustration this caused. The issues you raised regarding the flooding, room change, missing amenities, and the overall service provided are far below the standards we aim to uphold. Please be assured that we take your feedback seriously, and I will personally address these concerns with our team to ensure these situations do not happen again in the future. I also want to sincerely apologize for the lack of prompt responses and the missed breakfast on your second morning. This should never have happened, and it is certainly not the level of service we strive to offer our guests. Additionally, I will review the minibar situation with our staff to avoid any further misunderstandings. While I understand the disappointment caused, I do hope you will consider giving us another

      Responded January 06, 2025
      Excelsior Hotel & Spa Baku
    2. 2.4
      ARKAN from Iraq
      Business traveler
      Superior King Room
      Stayed 3 nights in February 2025

      I do not recommend it”

      لا انصح بها خدمات صفررر وتحت صفر

      Reviewed February 24, 2025

      Dear Arkan, We’re truly sorry to hear that your experience did not meet expectations. Providing exceptional service is our priority, and we take all feedback seriously to continuously improve. Your concerns will be shared with our team to ensure we address any shortcomings. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Best Regards, Emin Hasanov General Manager

      Responded February 24, 2025
      Excelsior Hotel & Spa Baku
    3. 6.8
      Good
      Traveling from Indonesia
      Solo traveler
      Deluxe Room
      Stayed 3 nights in January 2025

      Just ok”

      All good except the breakfast menu..need improvement

      Reviewed January 31, 2025

      Dear Guest, Warm greetings from Excelsior Hotel & Spa Baku! Firstly I would like to thank you for taking the time and sharing your feedback with us. It is very important for our improvement. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Please take my sincere apology that your stay passed less than perfect. We are looking forward to welcome you back to our hotel again. Best Regards, Emin Hasanov General Manager

      Responded January 31, 2025
      Excelsior Hotel & Spa Baku
    4. 9.2
      Exceptional
      Umer from Pakistan
      Family with young children
      Superior King Room
      Stayed 2 nights in January 2025

      Excellent hotel”

      Just recently stay for 2 nights with family very satisfied Farid receptionist boy was very friendly

      Reviewed January 09, 2025

      Dear Umer, First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see, that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again! Best Regards, Emin Hasanov General Manager

      Responded January 10, 2025
      Excelsior Hotel & Spa Baku
    5. 10.0
      Exceptional
      Arumugaraj from India
      Family with young children
      Junior Suite
      Stayed 4 nights in December 2024

      Awesome stay”

      Nice location and spacious suite room

      Reviewed January 06, 2025

      Dear Arumugaraj, First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see, that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again! Best Regards, Emin Hasanov General Manager

      Responded January 06, 2025
      Excelsior Hotel & Spa Baku
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