A Pleasant Stay for the Budget-Conscious”

I booked a two night's stay here (double room w/ ensuite), breakfast included. A reasonable rate for Cebu, and worth it since I booked on such short notice. Despite the name, Express Inn is less of an inn and more of a hotel. The helpful staff tells me they have only been open for less than a year, so everything was pleasantly new and very clean. My room was reasonably spacious, the bed was comfortable, and the bathroom even had a rainshower head. It is a budget hotel though, and it comes with the usual cons like having really small and cheap toiletries, and you had to hang a sign on the door of your room if you want to have it cleaned, otherwise the housekeeping wouldn't bother. Nevertheless, I'm glad a lot of comfortable and efficient budget hotels like this are becoming more popular, and Express Inn is no exception. Plus, the location was good, near a lot of cheap eateries and a walkable distance from SM. All in all, a highly recommended stay for the budget-conscious traveler.

A satisfying 3 night stay in Cebu City”

Express Inn - Cebu is a child friendly and the best family budget hotel in Cebu City. We stayed here with my 6 year old niece and 70 year old father. SM City Cebu is just walking distance from the hotel. A convenience store is just one elevator ride down. Breakfast is good. Hailing a taxi is not a problem in the area. I will definitely book again here sometime soon .

Stayed again....still a good place.....”

This is my third stay in as many years, so you know the review will be positive. I still love the location as not only is it within walking distance of the SM Cebu mall, but (by taxi or jeepney), close to other outlaying areas. The room is simple.....but comfortable. Bring earplugs (as you should for any Philippine larger city). Staff is friendly...both cleaning and front desk. One negative....the free breakfast menu is not as open as previous visits....it is restricted depending on the day. One positive.....there is now a massage business above the hotel and a full body massage for only 100p (about 2 USD), had me going every day. I would not hesitate to book here my next travel to Cebu.

2nd time around a little better”

We stayed at the Express upon our arrival and now for our departure point. I was only semi satisfied last time, but this time it was a little better. First time we were on the 5th floor and the room as just ok. This time on the 4th, right below our previous room and it was nicer and looked updated slightly. The A/C was better and the shower worked better. As mentioned in my previous review, the location to the mall is the key for a quick stay over between flights. After a so-so meal experience, we ate at the mall for lunch and dinner. It is a three block car polluted walk, but once inside the mall it is fresh and clean. Breakfast at the Express Inn was THEIR choice, not ours unless we paid 40 pesos(~$1 USD)more for a minor change. Front desk was nice but not overwhelming. Again, recommend for a one or two night stay over. Airport to hotel is about 180p (~$4 USD) and to the North Bus terminal about 90 pesos (~$2 USD).

clean, new business budget hotel ”

our favorite hotel in cebu city, we will definitely come again. rooms fronting main road are noisy all night, so we were moved to a room at back of building, and found it quiet and very comfortable. staff are nice, speak good english, are very well trained in hotel service, and make a point to remember your name. in all a professionally run budget hotel, no frills but very pleasant to stay to explore cebu city.

This was the fastest internet I saw in my Cebu travels (6 hotels total)”

Internet is terrible in the Phils, right? I ran constant speed tests during my trips, this hotel averaged 10 MBPS down and 8 up, while other hotels had download speeds of about .5, 1.5, 1 .75 and 0 (out of service) MBPS. BTW, the Express Inn on Mactan Island is one of these slow speeds, so I am just recommending THIS location, NOT the Mactan location. Other than that, the hotel was a slight grade above the others generally, but this was the only budget type hotel I found that seemed to understand the importance of investing in a decent connection for the modern traveler. Very close to Cebu SM Mall, though I liked APM Mall better for low prices, across from SM Mall. Tried a $3 all you can eat next to the APM Mall, (up the escalator, you will see NY Pizza downstairs in the same complex), which runs that low price from about 2:45 til 5, very good. Street in front of the hotel is quite noisy late at night from the hollering jeepney touts. Aircon was fine, breakfast was okay.

Was excellent--5 star service”

Was a great experience! After looking at many reviews was a little apprehensive, but found the negativity was unfounded! Express Inn in Cebu is clean and the staff is wonderful!

Value for money”

Stayed here during the Cebu Marathon 2016/Sinulog 2016. It was my first time in Cebu and it's a good hotel for an afforadable price. Great location, breakfast was okay, good communication skills of the staff, spacious room. They don't have water heater in the CR so you might want to turn off the AC so you won't get cold after a bath. We loved the spa center on the upper floor of their building that offered a full body massage for 100 pesos!

Great Budget Stay”

My previous review dated February 17, 2013 already has listed the usual pros and cons of this budget hotel. I would highly recommend Express Inn, except for a very important security issue in the rooms. The problem is that all the rooms lacked deadbolts, which made me feel very unsafe, especially since I was traveling alone at that time. While I was about to talk to the manager in the lobby, the other guests told me that a lot of them had already complained about the lack of deadbolts, to no avail. When I reported this to the manager, her illogical reply was that the lack of deadbolts were a precaution against suicides, so that in the (unlikely) event someone were to commit suicide there, the staff would be able to get to them quickly. The manager said all this in a very condescending tone, and didn't even consider the number of guests who might (rightfully) disagree with her reasoning and lack of sound judgment. I'd just like to add that if someone did happen to kill themselves in their room, the hotel wouldn't be held liable. However, if someone were to break into my room with utmost ease beacause of the lack of deadbolts, steal my stuff and then kill me, of course the hotel would be held liable because of their lack of basic security measures. I sincerely hope Express Inn will soon install deadbolts, because this is a simple but vital security measure that I believe all hotels should employ for the safety and peace of mind of their guests.

With great potential but the management should pay extra attention to cleanliness!”

It is our first time to stay at Express Inn Mabolo, the hotel is accessible to everything which is really good. They allowed us to check-in on our arrival which was about 12 noon so it's another plus point for them. My only concern is the cleanliness, at around 9 pm when we came back from dinner, our room is full of small cockroaches. After informing them they moved us to the other room. In general, the hotel has great potential but the management should pay extra attention to cleanliness and fumigation. We were informed that the reason is due to the garbage not collected for over a month. If they can seriously pay attention to this issue then we will definitely stay there again. Until then we will look for another alternative for our next trip.

living room”

hotels and 'ideally located for the city' cebu '. Inside is there restaurant with ok food at great prices .A feet 4 minutes walk away and there is' the SM mall and other shopping centers on the other hand, a few km from Ayala Center, White pizzeria just 50 meters, Santo Nino Basilica 3 km. Under the structure and 'a pharmacy and chicken and fish barbecue Andoks .hotel very clean and 5 star service! e'

I always love Express Inn! ”

I love Express Inn Cebu since it's located near SM Cebu and very accessible. What's minus in this hotel is the toilet/comfort room, they don't have bidet. Suggest to the management to add bidet . ☺️☺️☺️

Great low-cost to mid-range place to stay”

For the price range, the room was big; enough for two adults actually. Service was courteous and always with a smile. The breakfast was ok: a sandwich meal that you could upgrade for a low price of PhP40 to a rice-and-viand meal. I didn't really try the sandwich meal since I'm more of a rice person but the food was worth it; I'm also not so much a breakfast person so take this with a grain of salt The place was also located beside a convenience store, a local fastfood chain (Andok's). The local mall (SM Cebu) is a brief walk away, about two blocks. Other commercial centers are easily accessible either by mass transit (the local jeepneys) or by cab.

Great for a quick stay! ”

We only stayed here one night as we missed our boat to Bohol due to a flight being delayed. The room was reasonable and very simple. The shower had great water pressure and the wifi/aircon worked perfectly. If your wanting to stay somewhere long term in Cebu city I would look elsewhere preferable for somewhere with a pool as it’s quite hot and muggy. Great accommodation for only a night or two!

Nice inn near SM Cebu ”

The price I got for the last minute deal was great, aside that this inn is stragetically situated in downtown cebu, it comes with free breakfast. The room was clean but no rag inside if you request theres a extra charge. The front desk doesnt allow early check-in though the next day we will check out early in the morning to catch our flight. Plus dont choose rooms facing the street, thats street is super busy and noisy at night. 👍: clean room, water pressure, breakfast, elevator & full bars 4G signal (Smart network) 👎: no rag, no remote control, & noisy aircondition unit

the hotel livea up to its 3 star status”

Express Inn Cebu is ideally located for a family traveller like us. It is at the crossroad of everywhere in Cebu City - from shopping centers, to uptown and downtown area, even to the airport or pier. Buffet breakfast is good. The rooms are clean, the beds well kept. The downsides are 1) the hallways are dimly lit; 2) the staff do not respond to email queries prior to our arrival; 3) small windows not proportionate to room size; 4) single elevator to cater all guests.

A nice hotel to stay”

Express inn Mabolo is a nice hotel to stay at. The rooms are clean, staff are okay and it is very near to places you’d like to Go to.

Great location, excellent staff, crap Air Con”

arrived more than 3 hours early for check-in, staff were more than helpful for giving me Wi-Fi access to kill the time. only stayed overnight, & that['s what it almost bearable. Had it been more than 1 night, I would've left 3 hours into my stay because the air conditioning wasn't up to scratch. as soon as I entered the room, I had left the AC running for 2 & a half hours & the room was barely cool, but comfortable enough. it would blow cold air for 10 minutes, then blow non-air conditioned air (Fan setting) for another 10 minutes, making the first 10 minutes of cold air useless. in the heat of Cebu city, air conditioning should at least be working. the AC in reception was working far better & had I the choice, I would've slept in one of the chairs there instead.

Good location at an affordable price”

The location is near SM City Cebu and Rose Pharmacy is in the same building which operates 24hrs. When I arrived, the telephone was defective and there's no towel however they were prompt in fixing the phone and giving me towels when I complained about it. Free breakfast portion is too small. Need to increase the food choices or increase the food portions.

Great deal in Cebu City”

For the price, this is definitely the best deal in Cebu. Its clean, upgraded with flat screen TV, close to the mall and food, and on a major jeepney route so getting around town is easy. The hot water wasnt working there but hopefully thats just a temporary thing. The free breakfast was decent. Its meat, eggs, and bread/rice.