Express Inn Cebu Mabolo
Superior Twin Express Inn Cebu Mabolo
Lobby Express Inn Cebu Mabolo
Lobby Express Inn Cebu Mabolo
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6.9
Good
8.5% this month
/10
(1873 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - 980 meters from city center
Parking
FREE
  • SM City Cebu400 m
  • Carmelite Monastery Cebu City610 m
  • Chinabank770 m
  • Cebu Business Park810 m
  • Consulate of Japan860 m
  • Rainforest Park Cebu900 m
  • HSBC970 m
  • Cebu North Bus Terminal1.17 km
  • Ayala Center1.18 km
  • Citibank1.21 km
  • Free Wi-Fi

    Express Inn Cebu Mabolo

    M.J. Cuenco Avenue corner Pope John Paul II, Cebu City, Cebu, Philippines, 6000 - See map
    "there is a 24hr Andoks just outside for snacks plus street food and SM City Mall within walking distance."
    Stephen - November 13, 2018
    Good service
    6.9 rating for service
    Good cleanliness
    6.6 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Steamroom

    • Breakfast [free]

    • Air conditioning

    • Room service [24-hour]

    This property is in high demand!

    Booked 67 times | 12 travelers are looking at this property right now

    Property ranking|Compared to 3,909 Cebu properties
    See all rankings
    Cheapest price score
    Location score
    7.9/10
    Room comfort score
    6.6/10
    Room size
    19 sqm.
    Better than
    95
    %
    of Cebu properties
    Better than
    94
    %
    of Cebu properties
    Better than
    94
    %
    of Cebu properties
    Bigger than
    94
    %
    of Cebu properties
    Value for money7.2
    Distance to city center2Km
    Location rating7.9
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport6.9 km

    Rooms available at Express Inn Cebu Mabolo

    Superior Twin
    Superior Twin
    ...
    • Room size: 17 m²/183 ft²
    • Street view
    • 2 single beds
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    Superior Double
    Superior Double
    ...
    • Room size: 17 m²/183 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
      Enter dates to see prices
      Superior Double ( Breakfast )
      Superior Double ( Breakfast )
      ...
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        Basic Family
        Basic Family
        ...
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          Superior 2 Beds
          Superior 2 Beds
          ...
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            Superior Twin
            Superior Twin
            ...
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              Double Superior
              Double Superior
              ...
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                What people love about Express Inn Cebu Mabolo

                • 7.2
                  Very good
                  Location

                  "Good location."

                  Sheena M.

                  |

                  February 15, 2018

                • 8.0
                  Very good
                  Cleanliness

                  "Near SM city, the room is clean and comfy."

                  Toto

                  |

                  June 23, 2018

                • 7.2
                  Very good

                  "The hotel is best for staying in Cebu."

                  AKITOSHI

                  |

                  October 23, 2018

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                More about Express Inn Cebu Mabolo

                More about Express Inn Cebu Mabolo

                8.0
                Very good

                "over all, the room is good."

                Evelyn

                |

                January 13, 2019

                An overview

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                What they offer

                8.0
                Very good
                Staff 

                "Staffs are corteous and well trained."

                Jemson

                |

                May 21, 2018

                Read more reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

                Filipino cuisine
                Filipino cuisine
                Simply J's Cafe & Restaurant
                1.6 km Filipino, Italian
                Muvanz Pocherohan and Seafood
                2.3 km Filipino, Seafood
                American cuisine
                American cuisine
                Dunkin' Donuts
                490 m American, Fast food
                KFC
                490 m American, Fast food, Halal
                Feria
                750 m American, Asian, Chinese
                Asian cuisine
                Asian cuisine
                Harbour City Dimsum
                300 m Asian, Chinese
                Neo Neo's Grill House
                430 m Asian, Filipino
                Chowking
                490 m Asian, Chinese, Fast food

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

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                Some helpful facts

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                Reviews of Express Inn Cebu Mabolo from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (1873)Booking.com Reviews (295)
                6.9
                /
                10
                Good
                8.5% this month
                Cleanliness6.6
                Facilities5.9
                Location7.9
                Room comfort and quality6.6
                Service6.9
                Value for money7.2
                Rating
                9+ Exceptional (97)
                8-9 Excellent (148)
                7-8 Very Good (318)
                6-7 Good (167)
                <6 Below Expectation (407)
                Time of the year
                Mar - May (234)
                Jun - Aug (309)
                Sep - Nov (274)
                Dec - Feb (320)
                All guests (1873)
                All room types
                All languages

                Show reviews that mention 

                Showing 1137 verified guest comments
                12345
                8.8
                Excellent
                Sarah from Philippines
                Family with young children
                Superior Double
                Stayed 1 night in July 2019

                Excellent”

                The hotel is just few minutes from SM Cebu, room has Hot Shower and basic needs provided like Shampoo, bath soap, toothpaste and toothbrush. Free Breakfast provided. My concern is we had killed 4 small cockroaches so it feels like the room was not clean, also we were not provided Bath Towel at first, we called room service and they explained that there's no available bath towel and it will be available at 4:00 in the next morning.

                Reviewed July 23, 2019
                5.6
                Ferdinand from United Arab Emirates
                Family with young children
                Family Room
                Stayed 1 night in July 2019

                Just ok hotel”

                Staff are polite and helpful. Location is also good, very central to everything. It took time to check in as they cant find our booking in their system despite giving them the booking reference from Agoda. So we needed to leave our things with them which they accepted. Thankfully, they found the booking when we got back at night. Room was clean and well maintained, but the toilet is very small, and drainage is inefficient, so it floods when u take shower and there is no towel / mat to dry the floor. No bidet and rubbish bin in the toilet too.

                Reviewed July 18, 2019
                2.8
                catalino from Philippines
                Family with teens
                Family Room
                Stayed 1 night in July 2019

                Acceptable”

                We stayed 3 days at Express Inn Mabolo but no housecleaning done despite notice given. Our towels were not even replaced but only after we complained. Worse, WIFI service is intermittent. No cabinet to place our stuff. Your No. 8 ranking, which I factored my choice is misplaced. I would have preferred The Diplomat which we have stayed last December, 2018 but it was no longer in your list.

                Reviewed July 15, 2019
                3.2
                Carl
                Group
                Family Room
                Stayed 2 nights in July 2019

                Worst Hotel”

                This hotel is not good in giving a hospitable service. Even though it is clear that the rooms doesnt have a complimentary water, this is the first hotel that I experienced it, that the most important thing that the hotel has. No hair dryer for the entire hotel. And the worst thing is that we believe that this is not the first time that they encounter tourist whos rushing to experience their booked tours, and availing their complimentary breakfast around 4am instead of 6am. But at first we asked them what can we do to have the inclusion in our booked hotel breakfast since its too early and no complimentary water. They cant do it as per the frontdesk of 10pm and GY shift. In the morningthe following day we ask the dining staff if what can we do regarding with that, they suggested to ask the stab and they do it then we can pickup the food at the front desk after they closed the cafe. How come the front desk agents doesnt anticipate those scenario. To the point we need to ask for manager

                Reviewed July 23, 2019
                8.4
                Excellent
                Mark from Philippines
                Couple
                Superior Double
                Stayed 1 night in July 2019

                Customer Service Experience”

                The hotel was very considerate inspite of my arrival issues.

                Reviewed July 24, 2019
                2.0
                Joshua from Philippines
                Family with young children
                Superior Double
                Stayed 1 night in July 2019

                One of the worst inns we have stayed”

                We booked 2 superior rooms, both rooms are full of cockroaches. We will never book at this inn again. Location is good but due to the 0 cleanliness of this inn, nope. Another thing, they said breakfast starts at 6am, we had our schedule planned already but we had to wait until 7am for the breakfast. Very bad experience on this hotel.

                Reviewed July 10, 2019
                8.8
                Excellent
                David from Australia
                Couple
                Superior Double
                Stayed 1 night in July 2019

                Good enough”

                Location and price make it worthwhile. Basic breakfast. Even on the 4th level traffic noise fills room.. In room table made of solid materials but wobbly base and vertical stem together render it nigh unusable.. Still nice and close to SM City, which includes the major bus station and nearby North bus station.

                Reviewed July 09, 2019
                2.8
                Ybarra from Philippines
                Business traveler
                Superior Double
                Stayed 2 nights in June 2019

                Dirty, full of cockroaches and mosquitoes. WORST HOTEL ”

                The only good thing about this hotel is its location. That’s it. I stayed here for two days. My room is full of mosquitoes and cockroaches. I asked the staff/CS for me to be transfered to other room. I waited for two hours just for me to know that it’s possible. The following day, before I left the hotel I asked the receptionist to fumigate and make my room. When I went back to my room at night. I was surprised because NOTHING HAPPNED. They didnt even change my towel, bedshheet or fix my room. I’am so disappointed. Will never book in this hotel again. WORST HOTEL EVER!!!!

                Reviewed June 30, 2019
                10.0
                Exceptional
                Michael from Canada
                Couple
                Superior Double
                Stayed 1 night in March 2019

                Comfortable ”

                I am very pleased with this hotel. The staff is very professional. I loved how comfortable the bed was for the deluxe suit. My wife and I spent four nights here. Close to the big mall. Had a great time knowing how close we were to everything. Airport is not far.

                Reviewed March 26, 2019
                10.0
                Exceptional
                Michael from Canada
                Couple
                Superior Double
                Stayed 2 nights in February 2019

                I loved Express inn”

                This was a great stay. In fact we are going to be staying another 4 nights at the end of the month. This is a perfect location in a safe neighborhood. The staff is friendly,and building is nice. Great bed to sleep in after a long trip. The lock on the door makes it safe and secure to sleep at night. The traffic noise isnt too bad, but if you dont like traffic then try see about a room in a different part of the hotel

                Reviewed March 04, 2019
                4.4
                Precious from Philippines
                Solo traveler
                Superior Double
                Stayed 2 nights in June 2019

                Place is basic”

                Place is basic. Need to request for housekeeping if you wish to have your room cleaned. Items listed as provided in the room is not available and you even have to pay more to have them. There’s a weird noise around 8pm onwards which mkes it difficult to sleep. Tv has no remote. Breakfast is ok but only 3-4 choices. Walls are paper thin you can literally hear if there are people in the hall. Poor service from staff maybe because they are overworked. Good thing: hot shower

                Reviewed July 19, 2019
                6.8
                Good
                John from Denmark
                Family with young children
                Superior Double
                Stayed 1 night in July 2019

                Very fine for the price”

                Close to SM Mall and close to the harbour

                Reviewed July 12, 2019
                8.0
                Excellent
                Eddie from United States
                Couple
                Superior Double
                Stayed 1 night in July 2019

                Good place for the money”

                Pro breakfast ok and close to SM con no kettle in room to make hot water no coffee cups

                Reviewed July 07, 2019
                7.2
                Very good
                Ricky from Philippines
                Group
                Triple
                Stayed 1 night in August 2018

                need to fix their online booking system”

                Best location if you are travelling to Northern Cebu. We made a reservation for 4 in Agoda but staffs told us the room is only for 3 and they demanded us to pay extra. They need to fix their online booking system.

                Reviewed June 19, 2019
                2.0
                tala
                Business traveler
                Superior Twin
                Stayed 1 night in May 2019

                For your safety and security... Block this hotel!”

                This hotel was NOT SAFE. They're trying to make a story to get your personal things inside your room. They will asked you to go out your room for some instances and they will begin their agenda (stealing). Please don't book this hotel.

                Reviewed June 03, 2019
                7.6
                Very good
                Aleksander from United States
                Couple
                Superior Double
                Stayed 2 nights in April 2019

                cold shower, bad bathroom, still ok ”

                only cold water, bathroom flooding when shower is used, good TV, rather quiet room, decent WiFi, very basic breakfast. located close to SM mall and eatery kind of food places just dowstairs , store just next doors open long hours

                Reviewed May 02, 2019
                10.0
                Exceptional
                Natalia from New Zealand
                Couple
                Superior Double
                Stayed 1 night in November 2018

                Great for a quick stay! ”

                We only stayed here one night as we missed our boat to Bohol due to a flight being delayed. The room was reasonable and very simple. The shower had great water pressure and the wifi/aircon worked perfectly. If your wanting to stay somewhere long term in Cebu city I would look elsewhere preferable for somewhere with a pool as it’s quite hot and muggy. Great accommodation for only a night or two!

                Reviewed January 26, 2019
                8.8
                Excellent
                Paul from Philippines
                Couple
                Superior Double
                Stayed 1 night in November 2018

                Very honest and well trained staff”

                Clumsy as i am, i left my wallet on the front desk the night before. Luckily, it was returned to me in 1 piece the next morning. Forget about the details. To make it short, im so grateful to the lady staff and of course to the hotel management for training them so well. Thank you.

                Reviewed November 21, 2018
                8.4
                Excellent
                Mark from Philippines
                Solo traveler
                Superior Double
                Stayed 1 night in August 2018

                Nth Visitor Here”

                Basic amenities. Good for less than a day stay. There's a pharmacy within the same building. Andok's Chicken (for quick meals), a famous Filipino chicken house, is right next door open for 24 hours. Taxis and jeepneys are plentiful anytime .

                Reviewed October 14, 2018
                5.6
                Ahmad from Canada
                Couple
                Superior Double
                Stayed 1 night in June 2019

                Expensive for this location. ”

                No internet in room , cockroaches in room , ants all over the room even in bed , room smelled bad , expensive for this location ,

                Reviewed July 10, 2019
                12345
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                Express Inn Cebu Mabolo
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                • Very good location
                • SM City Cebu
                • Cebu North Bus Terminal is within 1.17 km